Excellent follow up! I had several items repaired and Ryan called and sent several texts along the way, so I always knew where we were in the process. I couldn't be more pleased.

This was my first experience with Porsche and Jorge Delacanal renewed my faith that there are great people in the car business. His attention to detail and love for the brand made a huge difference. He spent hours with us answering our questions and demonstrating the product to us. The delivery process was the best I have ever experienced. His approach was incredible and we are extremely satisfied. Our next car will be purchased from Jorge! The dealership was great as well. Red carpet experience all the way!

George In Sales Was Completely Unenthusiastic And The Least Helpful, Not sure How Hes Even In Sales.

I bought a Porsche cayenne with my friend, and we had a horrible experience. Please be careful.

Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.

I had service appointment for Saturday for brakes and was promised to have the service completed on Saturday. I dropped off the car Friday night. Service called me Saturday saying they did not have brake pads and will have to order Monday for Tuesday delivery. Today is Wednesday and they haven’t even started working on my car!! Service advisor out sick last 2 days!! Moral of the story is when you drop off your car pray for the service advisor’s health!!!!

Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.

It's always a voice-mail !!! However, I was later called back by the manager who did assist me. Very satisfied, thank you.

I had a recall on my 2020 Macon. The service took less time than expected and was returned hand washed! The waiting area was clean and uncluttered with comfortable furnishings with TV. The coffee was terrific!

Alignment wasn't done, tires weren't balanced, car wasn't vacuumed, seats and headliner had stains. Reached out to them and they said they would check with the tech. Not sure how that helps me at this point but, in my opinion, they should let me take the vehicle to have those things done and be reimbursed the cost for it. (I am over two hours away from the dealership.) Changing this to 1 star a week later - Left a previous review of 3 stars giving the dealership a chance to address the lack of alignment, wheel balancing, floors being unclean, etc.... and haven't heard a peep from them. I also discovered the air filter was dirty and needed to be replaced in the first week of ownership. Remember, they give you bottom dollar for your vehicle but sell at the very top end of the value on the vehicle under the auspices of cost to recondition the car, etc..... Basic items weren't done and now come out of my pocket to rectify when they will claim they do all those things before they place the vehicle for sale. Disappointing......

Great experience

Made a weekend oil change appointment. About a two hour wait. Satisfied with the service I received.

I have been shopping for a new car for a month or so, and have been less than thrilled with my experience at most dealerships. I was given 5-star treatment at Porsche Plano! They treated me like a human being and were extremely honest. I had the pleasure of working with Andy Parker who was straight-forward, professional, and went out of his way to make sure I chose the right car. It was like I was the only person that mattered. The GM, Jon G., also spoke to me personally to discuss my vehicle and ensure I was satisfied. Again, they were very honest, transparent, and no-nonsense. I haven't had a car buying experience like this before....ever. The cherry on top was my finance representative, Tung. He got me in and out, no games or tricks. I will certainly be sharing my experience with friends and family. Thank you so much!

Amazing Service. Everyone is so friendly and the follow up is super.

Scott R was great. Extremely knowledgeable, professional, and always available to answer questions.

I have had such a positive experience with Porsche Plano! I bought my Porsche Cayenne from Andy over a year ago. He is professional and helpful anytime I’ve had a question or needed anything. Tim Schafer is my Service Manager. He has gone above and beyond for me. He’s an excellent communicator. Chris Allen and Andy recently helped me to retrieve my daughters jewelry that had fallen underneath the back seat after she had put it in the cup holder. They popped out the backseat, the jewelry was located, and I was on my way! Thanks for hiring such great employees!

Very satisfied. I came a day early (my fault... didn't read the text correctly with my appointment that I setup) Yet, Porsche Plano took care of me, had a loaner available and got me on my way. The 7 year maintenance we done in good time. Loved the video which showed that everything was good with my 🚗. Good communication back and forth to let me know progress, when my 🚗 was done, and when I could pick it up. Easy checkout and pay

Mark was professional, not at all pushy but really helped me make a decision. He was also very supportive after the sale was completed.

Amazing experience! The vehicle I purchased is preowned so I was not sure what to expect. Josh made the process easy and quick. The service department was honest and took great care of me, and the General Manager, took the time to reach out and make sure I was happy with my purchase. Everyone I worked with exceeded my expectations! Thank you Jon and Josh! I highly recommend.

Jeff at Porsche Plano did a great job explaining my repairs. Overall CS was excellent

On time, and completed. Communication was great. Comfortable waiting area

Excellent service at Porsche Plano. On time and convenient.

Had a great experience at Porsche Plano. Mark was extremely help along the way I was excited when I got the call that a car I had been looking for had come available. My first Porsche buying experience was A++

Pleasurable because the service provider Manny Vernegas was nice and very helpful. He focuses on helping and keeping the cost down to his customers.

Porsche Plano had my car for 3 weeks. The main issue I had with my car is not resolved. $11k I spent on what I thought was a solution was a missed diagnosis. Furthermore, I now have a check engine light on that was not present when I brought it in. service rep admitted to me they did not test drive the car after work was done. I feel I had been swindled out of my money.

Josh was great to work with. I walked in as he was leaving for the night and he stayed late to help me locate and drive the car I was interested in. I hate the car buying process but he made it quick and easy. I purchased a pre owned car with pretty high mileage and I was impressed with how I was treated by the service department. Great group of people at Porsche Plano!

Great service department

Amazing staff but my advisor Jeff is beyond amazing… Make sure I get top notch service at an amazing prices…. Can wait to upgrade 2023 Porsche Plano have became my second home …

My first Porsche purchase. Service staff very helpful shortening the learning curve, answering many questions on operation & preventative maintenance.

Dropped Car on Friday for 30K Service. Got it back on Wednesday so 5 days for Oil Change, Wiper Blade Change and Spark Plug. Something that happens in few hours at a normal car Service place. No update from anyone, no follow up after repair and most importantly very expensive service. Please do not go to Porsche Plano and stay away from this place.

Arrived around noon on a Tuesday with a tire that had lost air overnight. Tim was able to get the car in and repair the puncture while I waited (I don't expect this can happen every time, but...) This was a huge time saver for me. Tim Schaffer knows Porsches, and both my wife and I love working with him.

Just bought our first Porsche at Porsche Plano and had the best experience with Matt. He was our main contact from our first email inquiry and handled everything for us - even down to grabbing the big bow for a family pic! I feel like they just got a customer for life.

I walked right in for a tire repair without an appt and Ryan was more than helpful. Got a tire on the house due to me purchasing the tire/wheel warranty and had the car back the next day. Thanks Team!

Andy is the absolute best car representative I’ve ever worked with! Patient and kind. Will refer all my friends and family to him!

Great place. Jorge Delacanal is probably the greatest car sales person of any dealership anywhere. He is very nice and very straightforward. No push!. He cares about making sure you treated fairly. He does his best to get you through the process quickly. Finance Manager and the showroom manager does his best to get you going. Great dealership. If you're looking for a car, go see Jorge Delacanal. He really is the best.

Andy Parker is the best sales rep they have at Porsche Plano. I've been buying cars from him for 18 years and will only use him!

Sales manager Andy helped me on buying 2023 Porsche Cayenne

These guys in every department totally take care of the customer. Thank you guys. Todd Tarver

Excellent Team!

First time Porsche owner. Hopefully many more to come. My first Porsche purchasing experience was perfect. Placed order in August. Had to wait a few months due to chip shortages. But our Sales rep, Jorge, was super proactive on keeping me up to date on the status. I would get an email when production began, or build complete, or it’s on a ship to the US. Pick up/delivery was easy and quick as well. Overall. There is really nothing I can complain.

Great people and incredible Cars.

What a fantastic experience with this dealership. Patrick took great care of us and kept me informed till the car was ready. Had a couple things done plus a oil change as I purchase the vehicle with a few miles on it I wanted to have the car serviced and detailed. I originally went to Porsche Dallas and had a less than pleasant experience with the service manager with a bad attitude so ended up at Plano and so glad it worked out. Huge difference between the 2 dealerships so skip the rudeness from Dallas Porsche and go see the guys and Plano Porsche. Great job Patrick thanks.

I had an outstanding experience with Porsche Plano thanks to my salesman, Joshua Creadeur. Out of the three Porsche dealerships in DFW, only Porsche Plano was willing to work with me to get me on their waiting list for a 718 GTS allocation. Josh represents the brand very well. He’s professional, courteous, and puts in the work. After speaking to me the first time as a customer who hadn’t bought a Porsche before, Josh took the time to create an order for me and trusted that I was a serious buyer. Eventually my name came up on the waiting list, and Josh helped me through every step of the process to order the car and ensure its delivery. I will absolutely go back to this dealership and work with Josh again if the opportunity presents itself. Not only does he represent Porsche well, he’s also a Porsche guy and genuinely loves the product. Thank you to Josh and Porsche Plano.

Purchased a new vehicle, salesperson was great. Everyone was very friendly, they were able to locate the vehicle we were looking for. Will come back

Great work by Andy and Deng to help me get the 4S E-Hybrid. Thank you!

I worked with Josh Creadeur, and he was able to get me into the hard to get vehicle i wanted. The buying process was excellent and i was in and out in an hour. Josh was knowledable on the vehicle and got me set up quickly. Overall i had a great purchase experience.

Love this dealership! And LOVE my Macan! Mark Laurezi is the best! This is the 5th car I’ve bought from him. Wouldn’t go anywhere else!

Excellent service received from start to finish working with Freddie, Deng and Andy Parker. I received my car in great shape and they have remained available to assist me whenever I have called. Thanks, Porsche Plano. Y'all rock!

The service team is great. Always helpful and pleasant to work with. And with some planning, I?m always able to borrow a loaner. Jeff is our go-to adviser but the others jump in quickly to help as well.

Our experience at Porsche Plano was amazing! Tim Shaffer is the best service advisor because he did everything he could to make the service experience flawless and easy. He went above and beyond for us from setting up the loaner vehicle, keeping us informed, to ensuring our Macan was road ready.

I set a 7am start time for my first service appointment and Tim Shaffer there and ready to go. Took under two hours, I waited with the paper in the comfortable lounge area, and the car was returned washed and cleaned. Great experience. Thanks to everyone at Plano Porsche. Cal Jillson

Excellent all around. They listened and made sure every concern was addressed. Treated like an old friend throughout the entire process. Pat Arnold consistently exceeds expectations.

Service as usual was great. Dropped the car off late and Ryan went out his way to get me out of a jam!

Outstanding experience with Jorge my Salesman, John Maintenance Technician, the Parts Department Staff! Thanks for your extra efforts!!! Additional Comments: Jorge was Great again, Manny in service was Outstanding and John, a Fantastic Porsche Maintenance Technician is the best around and Tim…Their call-in Detail guy is incredible too! Outstanding all around help from Plano Porsche!!!!! THANKS!

I’m a Porsche guy, and have been since I first pull a spread ad for a 911 out of a magazine and pasted it above my typewriter! I bought my last Panamera from the other Dallas dealer and tried their service department. I learned that I never should have left Porsche Plano. Jeff Jutzi knows his stuff and their work was excellent!

I had the pleasure of working with Manny in the service department. He was extremely professional as my 718 was being serviced. He went above and beyond to take the time to help educate me on my vehicle, work with me on scheduling my next visit and give me some pointers on maintaining my new vehicle. I will certainly be back to Porsche Plano because of Manny's excellent service.

Jorge Delacanal was my salesperson. He was very knowledgeable, friendly and helpful. The whole process of buying my car from Porsche Plano was excellent.

Currently bought a Cayenne at this location. I have bought 3 cars here because of the best service and the great dealer, Andy Parker.

Purchased new Macan S from Mr Scott Reynolds. He explained and answered all of my questions from beginning and even after purchase. Very professional and nice gentlemen to work with.

Fantastic experience at Plano Porsche. Took my car in for the first time at Plano Porsche after a terrible experience with Dallas Porsche on Lemon Ave and found great service representatives that were on it. I recommend this dealership for any auto repairs. Great experience

Service was excellent and the staff was friendly and courteous.

I had a tire that urgently required a new fitting so as a walk-in Saturday 7am Manuel quickly assessed.the issue and within 2 hours I was back on the road. I was highly impressed by the professionalism, politeness, inventory & service department efficiency - and all presented with a zero charge from billing as I’d purchased the tire protection policy - thank you Manuel & Porsche Plano! Paul McC

Great experience. Gave me a great trade value on my car. Easy transaction.

Probably the worst dealership experience I’ve ever had. I went in to look at a couple of pre-owned Macans last week and was ready to buy if we could make the numbers work. They appraised my vehicle, didn’t let me test drive either of the two cars I was looking at, lowballed me on my trade and quickly ushered me out of the dealership. Went to Porsche Grapevine two days later and purchased a Macan. Total missed opportunity for the salesman and the dealer

Repeat customer and plan to use again in the future. Thanks again John and David!

Very attentive and helpful!

Updating my review after my first annual service @ Porsche Plano. Have to say that it was well below what I would consider a premium experience. I had a service appointment that I scheduled online with Jeffery Jutzi. When I reached at the time of my appointment, I was sitting around on his desk for 10 minutes while he finished up a warranty call. Kept addressing me as "man" and "buddy" - not necessarily something that I take offense to, but certainly not how a "premium" dealership interacts with customers. Once I dropped my vehicle off [and he said they were BACKED up], I got a lyft ride with no concrete pickup time [could be later today or tomorrow]. The service technician uploaded a video walkthrough indicating everything was fine [around 3PM], but there were no updates from my service advisor on when I could pick the vehicle up. I tried reaching him at 5PM, but could not reach him as he was not at his desk. Got a call back after 30 mins and after playing phone tag, was finally able to talk to him only to hear that my vehicle would not be washed as the person doing the washing had to leave early due to sickness. Anyway, I scheduled a pickup for the next morning and was just told by him to go to the cashier to pick the vehicle up [no closing summary on what was going to be done]. All in all, a VERY disappointing first service appointment. I will not be going back to this dealership for future porsche services

extremely helpful and courteous

Patrick Arnold my service representative is phenomenal! His communication and politeness has always been on point. I know that this is his true character because he was also my service representative at BMW and nothing has changed except for making a good decision by coming to Porsche :) Actually all of the people that I have encountered in the service department is great and Taylor G. whose personality is infectious she is so nice and pleasant. Good job so far Porsche Plano!!!

It was an awesome experience buying a car from Porsche Plano, they were super helpful and answered all our questions patiently. The whole process was super efficient and hassle free for us. The vehicle itself was in the condition as described on the website. Overall it was a positive experience and I would definitely recommend this dealership to my friends.

Ming Zhang at Porsche Plano was great to work with. Very happy with my purchase

it is a great team led by Scott and service that runs the Porsche Plano. I highly recommend for anyone thinking of being part of Porsche family.

Josh is great he is the go to

Great dealership. Recommend in all ways.

What an experience. It was a long journey waiting on my dream car due to supply chain and other issues. What I did not expect such great service by my sales advisor Jorge Delacanal at Porsche Plano. He checked in with me constantly with updates on the build process, answered all of my repetitive questions and was very patient with me changing my mind ten different times on the car options. Dealership experience for the 99% of us is a forgettable experience but I could not have enjoyed the experience more due to the professionalism of the staff. I have found my dealership and more importantly sales advisor for life.

Very friendly and knowledgeable staff.

We had a great experience with Porsche Plano. Scott was our contact who stayed with us every step of the way. It took about a month for our car to come in from manufacturing, a time in which Scott was diligent in answering our questions and providing every follow-up we needed or asked for. Scott has an impressive wealth of knowledge about Porsche, but if there was something he was unsure of- he was able to get us answers promptly. He was extremely communicative, even keeping contact on his days off. The financing team was also extremely helpful in securing everything we needed. I appreciated the transparency the sales and finance teams displayed during the process, and do feel each group went above and beyond our expectations to truly help us. We handled the bulk of the transaction remotely, which is always a little nerve-wrecking- however Scott and his team had everything ready for us the moment we arrived allowing for a seamless transition. The GM also took a moment to converse and thank us on our way out, which we certainly appreciated. I absolutely recommend working with Scott if you're in the market for Porsche!

First, of course, they repaired my car. But the icing was customer serviceman Patrick?s knowledge and wonderful personality. He was a pleasure to deal with. And I want to add, so was George, a mechanic who voluntarily went out of his way to make sure I was being properly handled.

I was thoroughly impressed with the service my 2018 Cayman GTS received at Porsche Plano. Patrick Arnold and his team were first rate and professional, and the service was delivered on time and within the budget we agreed. Thank you!

Excellent sales experience and closing was seamless

Great overall experience with Porsche Plano! Freddie Tinkler(sales) and James Wood(finance) are great brand ambassadors and seemed like genuine good people. AND my wife and I love our 718 Boxster!! ****2 month Update- Another vehicle recently came to my attention that I was interested in trading up to. The dealership offered me almost $10K less than what I paid for my car just 2 months prior. Let’s see here, you made money when you sold me my car, make $ on my car again after selling it, & whatever is made on my new purchase? I understand that every dealership has to make money, but they threw away a customer relationship in the process. I won’t be back to Porsche Plano!!!

Manny took great care of me... Got me in for service even though he was really busy to meet my needs.

Fantastic customer service and buying experience for the 2016 Porsche Cayman I bought from Mark Laurenzi at Plano Porsche Dealership. He was outstanding to work with especially I am from Oregon and bought and shipped the car from Texas. 5 Stars all around. I was also impressed with the Plano dealership putting $7,500 free service of new tires, spark plugs, oil change, and complete inside and out car detailing before shipping the car to me. I 100% recommend buying from Plano Dealership and working with Mark Laurenzi.

I have been buying Porsches from Porsche Plano and have had them serviced there for the past decade. The team always presents and delivers exceptional service. On this visit I had been looking for a lightly used, youthful, unique 911. When I found a 2018 911 GTS in their inventory I immediately called my sales professional, Mark Laurenzi. He dropped everything he was doing and secured the vehicle for me before anyone else even knew about it. Now, that’s first class service! I’ve known Mark and my service person, Tim Shaffer, for years. Both are consummate professionals who always put the customer’s needs and desires first. I recommend this team to anyone wanting a new or used Porsche.

Thank you Joshua for your outstanding services and choosing the right options and right vehicle for our needs. The best thing you did not push us rather advised what is best fit for our needs. Job well done. Maks

Tim Scaffer does a fantastic job managing my service experience. He and the dealership are top of class and provide an excellent service and care. Highly recommended.

Incredibly difficult to get an advisor on the phone. Also didn’t receive a call, and wasted way more time than was needed

Wow. From scheduling trouble, delayed service times, no shuttle, and over charging, we will never be back

Excellent overall experience. This was my first Porsche purchase and I was not disappointed. I would recommend Porsche Plano to anyone shopping for a new vehicle!

Service was perfect. Great crew of folks at this dealerrship

Don’t let the fancy name fool you! They claim to fully inspect their used cars, but the one they sold us required expensive repairs 3 weeks after purchase. If they thoroughly inspected the car then they knew the struts were bad and sold it to us anyhow. When we went back to them for assistance they did nothing. So do yourself a favor and go next door to Audi.

Drove 4 hours for my car to be service and the driver's door cover to be replaced. Original door card was warped at the top. The replacement panel arrived damaged, and I had to wait in town another day for a replacement to arrive. The replacement panel ordered was for the wrong side. (human error?) I couldn't stay in town for it. Now I have to wait until another is delivered and make a 4 hour drive each way to have it installed. There is no Porsche dealer within 3 hours of my home. Service advisor and staff were apologetic but that doesn't help this out-of-town customer.

Great Experience as always!! Have purchased several cars from this dealership and all have been a great experience. Would highly recommend them. Also great service after the purchase.

Don't buy a used car here. I bought a used Acura. They said they went through the car and it was in excellent condition..paid full asking price. 2 weeks later the rear suspension has a loud knock. Took it back and waisted half a day with no definite answer of what was wrong..paid a repair shop to look at it..the rear shocks are completely gone and need to be replaced. Contacted Porsche again. They said they couldnt/wouldn't help me in any way...so much for thier claimed great customer service.

Absolutely loved my experience at Porsche Plano! David Loder and Eric were nothing short of amazing. I had great service, a knowledgeable salesman and also just great humans who wanted my first Porsche experience to be the best! Thank you David for your patience, your care, your experience and mostly your kindness! If you want an amazing car, and amazing service to match—Plano Porsche is where’s its at!

I had the best experience at Porsche Plano! I recently purchased a Macan and not only do I love my car but I also loved the level of care and knowledge David Loder, my sales advisor showed me! He helped me setup all my car settings, he spent hours walking me through how to operate my vehicle. He made me feel valued as a customer and made me feel welcomed to the Porsche family! I can’t thank this dealership team enough for the experience and excitement I had with my purchase!! Thank you David and Eric as well you are top notch!

Freddie Tinkler at Porsche was great to work with in our purchase. He listened to our situation and need, made suggestions and allowed multiple test drives of various used vehicles. Everyone at the dealership was very nice and treated us well, even though we were not buying a new Porsche. We purchase a very nice Land Rover Discovery for my wife. After a day, I notice a trim piece not fitting quite right. Call Freddie, took it in for them to look at, and they are ordering a new trim piece! Excellent customer service! I will be back when in a position to buy my new Porsche!

I recently purchased a vehicle from the wonderful folks at Porsche Plano, and I could not have a wished for a better car buying experience. Matthew Bae was my salesperson and was consistently great throughout the entire process. The 180 or so miles between my residence and the dealership was not a hindrance whatsoever. Five days after inquiring about my desired vehicle, I found myself behind the wheel driving it back home. I can't thank Matthew, James or any of the excellent staff members at Porsche Plano enough for the joy they have brought me. If you're looking for a new or used automobile in Texas, I highly recommend you make Porsche Plano your first phone call.

I planned to bring my car in for Mfg. recommended maintenance with my service advisor. They arranged for a loan car for me, which was much appreciated. They did all the work the same day, and even sent me a video of then technician walking around the car and doing the free inspection. They were competent, efficient and friendly.

I worked with Mark Laurenzi on ordering my first Porsche, a 718 Boxster GTS 4.0. He provided excellent communication throughout the process and my car was lucky to arrive even earlier than expected. We were able to complete the majority of the deal over the phone and email which made the pickup process very easy. I'm very excited to be a new Porsche owner and I'm very happy with my experience at this dealership.

I have been at this dealership before and service was horrible, they left my car dirty, handprints everywhere and they weren’t friendly. I had a recall and I was dragging to go but I am glad I did. I had Tim as an advisor and this time I left with a great experience.

My current experience was quick, efficient and pleasant. I have had servicing done there for over 10 years and it has consistently been of very high quality.

Took my 911 in for Service. My service advisor Manny was very helpful and friendly and my mechanic John G was excellent. He’s a mechanic with an eye for detail and listens to all your concerns. He works at the highest level of any mechanic I’ve used. You can’t go wrong with Manny or John. My car drives flawlessly and John’s work is impeccable.

Manny was my service rep and he was very professional and kind. They did a good job of keeping me informed.

Had the absolute best experience. My salesman knew everything about the Porsche he was selling me and even followed up with me after my purchase.

Fantastic experience selling my car; it couldn’t have been easier; much better experience than CarMax and others

Excellent dealership. My preferred dealer. I have purchased a few cars from this dealership, always a great experience!

Plano Porsche Brand Ambassador "David Loder" of Sale was so helpful with my Transformation from Corvettes to Porsches. Think I have made a New Friend and Sale Team that I can Trust for all my Porsche needs "GreatJob Mr. Loder and Team

These guys are super friendly and fun to talk to. I was in and out in no time :) I love coming here

Had a great experience with the staff there with Andy Jorge and James with the purchase of my Tundra, thanks y’all!

Another great customer 5 star experience with Jorge Delacanal in the purchase of my 992 GTS. Thank you Jorge for your expertise on the configuration and advice in these supply challenging times. If you are thinking about a Porsche, visit with Jorge and you will be impressed. A shout out also to Tony Dang for his help!! ****************************************************************** Just picked up my 718 GTS 4.0. Wow! Jorge was great to work with and very sincere. Tony Dang the Finance Dir. made the transaction seamless and helped with some extra’s. Great inventory and some really nice pre-owned vehicles. Go and say hello to Jorge Delacanal!

Great experience before, during, and after the sale with Chris aka Lucky at Porsche Plano. Lucky went above and beyond at every step of the process. Highly recommended!

Tony made it easy, very accommodating. Thanks Porsche Plano, you have my business any day of the week.

Service visit was great. Got everything taken care of and kept me up to date on the work. Car came back clean and ready to go.

What a lovely experience for such a boring mundane task. Made the appt online for an oil change (first time at this dealership). Walked in and immediately helped. Patrick was great. Upfront and honest about everything including pricing. Picked up my car the next day (beautifully washed). Everyone was so refreshingly nice. Great experience

Great Value ant killer the only team you want service your porsche. As the owner of an out ow warranty vehicle: Tim , Manny and the team are always courteous and professional. It is always a pleasure to have my vehicle serviced there. I'm always impressed with their desire to maintain the level of excellence in service from behind the service desk, the sales team and of course the great product. Thank you for allowing me to trust a service team and their technicians/mechanics again from a dealership.

I had sidewall tire damage that needed immediate replacement and Patrick did a great job of handling my repairs in a timely manner!

Great experience with Patrick in the Service Department. He understands quality customer service.

I recently purchased a 911 out of state and needed to have the state safety inspection performed in order to apply for my Texas auto registration and title. Pat Arnold, the Plano Porsche service manager was able to fit me into their schedule on very short notice and the inspection was performed quickly and professionally.

They communicated well with my credit union for financing. Explained everything about the features of the car, as well as the warranty conditions. Made the process very quick. However, no discount was provided.

Thank you Patrick for your assistance in getting my car serviced efficiently

Fantastic experience throughout, and after, the purchase of my wife's first Porsche (Taycan 4S)! My salesman was David Loder, and I couldn't have been happier to have met him. ZERO sales pressure, very knowledgeable and overall a great guy. We're already in talks to purchase another for myself. Love the dealership and the Porsche brand!

While no one wants to deal with the repairs on a 14 year old Porsche, the team at Porsche Plano make it easy and I'm assured that only OEM parts are going back in my ride. Thanks guys.

I am generally pleased with the service I recently received at Porsche Plano and the only reason I did not give 5 stars is because the service advisor charged me $180 more than he quoted me for tinting my panoramic roof. He should have called me to make sure I wanted to spend the additional money for the extra ceramic coating "he" thought was necessary. I am sure I would have agreed to it if he had consulted me, which is why I didn't request a refund, but I really didn't like being surprised by a monetary decision that was made for me. The reason I gave 4 stars instead of 3 is because I feel like the service advisor redeemed himself by replacing a rear tire with a bolt in it that occurred while in their possession. I was a little aggravated the bolt wasn't discovered before I came to pick up the car and wasted a trip, but was very happy how he handled the situation and got me back in the loaner car very quickly.

great experience. both service and sales staff are great. No pressure, just helpful advice. Car wash could be upgraded but believe they are working on that.

Amazing service and support. I bought this car for my husband and Adam helped me step by step and made sure everything was just done RIGHT. Love love love working with Napleton Porsche and most importantly Adam. Jessica and her team were also very helpful in getting things done quickly and I have a very happy hubby with his first Porsche :) Thank you Adam !!!!!

Loved the way my family and I were treated from our first visit till we picked up our car. The level of attention,patience and over the top. My best car purchase experience to date. Thank you so much!!

Great experience with Eric and Plano Porsche. Professional, knowledgeable and transparent. Highly recommend. Also got a fantastic vehicle (goes without saying).

Jorge Delacanal was so helpful and patient. We love our new Cayenne but there is a lot to learn. It is wonderful and the buying experience was great. I was able to drive to our house and pick up my husband on my first test drive. That really meant a lot since he doesn't drive much anymore. Yes we had to wait three months for the car to get here but it has everything we wanted. There was little anxiety about this car. It was a pleasant buying experience.

We recently purchased our Cayenne from Porsche Plano and our experience is nothing less than exceptional. Freddie Tinkler is the best and able to make our purchase experience smoother.. Without second thought, i recommend choosing your next Porsche here. Everyone in the showroom are friendly and we did feel every step of our vehicle purchase a good experience.

The staff were very friendly and responsive. They worked well with me to do all the process quickly. They explained everything about car features as well as the warranty situation. However, no discount was provided.

I have been to numerous Porsche dealership and Plano stood out the most for their customer service. Everyone is very friendly and welcomes you with open arms no matter what you go in for. My advisor, Manny is very professional and feels like we have been friends since the first day. That’s how customer service should be like everywhere you go.

Excellent service…as always. I just figured it out: we have been doing with these folks for 23 years and several cars. Head and shoulders above the local, top Ford dealer and notably better than the few other Porsche dealers we have done device with on driving tours.

I would give them zero if I could, after 2 weeks having my car in service I had to take it out and take it to anther Porsche dealer to get the work done. No communication and zero customer service. Try them if you like to go for a ride!

nice place，great car，best service*

Friendly environment. Prices are a little high due to lack of new inventory.

This is our second vehicle with Porsche Plano. Excellent service from sales to the service department!

Service advisor Manny is top notch. He listens to your requests and make sure all issues are taken care of before communicating/accommodating in timely manner.Sonja the coordinator is also courteous to provides excellent service.

After months of waiting, a frozen berry 718 Spyder was born. Porsche Plano was a joy to work with. Scott Reynolds and rest of the team were awesome and the purchase process was fast and easy.

Worked with Scott Reynolds and ordered a frozen berry 718 Spyder. After months of waiting, it arrived. Car is gorgeous, process was easy, staff was awesome. Already have 2000 miles on the Spyder. Thanks again Porsche Plano

Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery

Ordered a Frozen Berry 718 Spyder several months ago. Took delivery a couple weeks ago and have over 2000 miles on it. Worked with Scott Reynolds. It was a joy working with a dealership that has the passion and excitement for the brand and their customers.

Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery

Porsche Plano had what I wanted, and it was a pleasure working with Andy Parker through the car review and purchasing process. Would definitely recommend both Porsche Plano and Andy Parker to anyone looking for a top shelf experience.

Just bought another car from this dealership and it was a great experience. The sales person/Brand Ambassador, Andy Parker, was fantastic to work with even with follow up details after the sale. Additionally, working with their tech service reps, particularly Mani, is another great experience. I have worked with him for over 4 years and he has always done everything he could to make sure I am a happy customer. Great car dealership experience, would recommend to anyone!

I had a few challenging occurrences , sometime back, that left me unsettled. I?ve been a client at Plano Porsche 6/7 years, now , and frankly I was worried ; however , my faiths been restore . Plano Porsche , more specifically Jeff Jutzi, made things right , turned my frown to a smile, and proceeded me the service that only Plano Porsche can provide. And I should know , I purchased my care from Lemmon location. I?m a happy camper and ready to tell the world Plano Porsche has what it takes to be your #1 Porsche dealer. JEFF JUTZI should be the services guy if the year! ??.

awful experience with Jeff！

My trust in Plano Porsche has been restored ! This year (2022) started off rocky ; however after some fine tuning , great customer service by Jeff Jutzi, his honest feedback on the teams mishaps plus Jeff’s knowledge base, on Porches’s and their history has helped to restore my faith and Plano Porsche, Jeff, and his team. Cheers to 2023. Best, Tonya

Outstanding customer service, Pat Arnold was through, kept in constant communication throughout the entire service process. Our car was ready when it was promised and the final total was within our original estimate, with no surprises.

I have bought multiple cars from Porsche Plano and each experience is always above my expectations. From trade in to purchase the process is seamless. Mark Laurenzi is your guy if you need a new or used car from Porsche Plano!@

I can not say enough great things about Porsche Plano! From the moment we walked in we were greeted by Lucky. I told him that I was interested in the Macan; there happened to be one available. I was able to go on a test drive, I of course LOVED it. After, we were introduced to Craig the new car manager, what a nice guy! He just sat and talked to us like he knew us forever. Then we met James in finance, another great guy! He suggested things that I was not about to buy, but as he explained it, it totally made sense and of course we purchased extra protection. I can't say enough about our experience with Lucky, Craig, and James! Thank you guys for making us feel at home! And.. I love my new Macan!!

Porsche Plano has kind of a sweet situation going on. Porsche owners know how important it is to keep your very expensive car current on maintenance - and how fussy future buyers will be about where you had any service done. So having any service done at the dealership solves a lot of issues for any Porsche owner. Plano Porsche seems to changeover staff quite a lot regardless of this durable built-in client base. Which means you're often dealing with someone new every time you bring your car in. My recent visit for a standard annual maintenance (oil change) included a 3-hour lounge wait for what I expected to be at max an hour of service time. Followed by waiting for the car to be washed even though it was raining outside at the time. And finally discovering the passenger seat had been pushed back so hard that I thought it might be broken (it wasn't). Overall not a great experience.

Really enjoyed my experience purchasing a new car at Porsche Plano. Everyone was very helpful. My sales advisor Jorge was super communicative and helpful throughout the full process of making my order through to delivery and beyond. I chose this location over one closer to me because of the people here. Great team! Thanks again

Excellent service. Fast and accurate service.

Excellent experience with Mark Laurenzi! He found the perfect car after a first one found was sold while I was contemplating. He was very patient and attentive. I’ll buy from Mark again!

very responsive sales crew. no nonsense and fair prices on the used inventory.

Service advisors lack customer skills. Definitely won’t recommend anyone I know to use their service dept.

Mark Laurenzi was great to deal with, helped navigate the ordering process , kept me informed on a regular basis. Very efficient and a pleasure to deal with !

Best dealership ever. My car completion process was finished in an hour from when I walked in. Everyone was friendly and accommodating.

Called in needing a spare key for my cayman. They worked very quickly and had it cut and programmed the same day. Their service area was quite packed with some amazing vehicles old and new. I can confidently assume they will handle any work needed on your Porsche and would consider coming back if I need any major service.

Miserable !

Great service!

Porsche Plano is top notch, I trust the service department to keep my 911 in top condition, ask for Zachary he is great and keeps you up to date throughout the process.

Happened to be greet by my salesman, Freddie when I walked in to pick up my car from being serviced. He stepped in and took car of everything. Great staff, polite, and helpful. Oh, and the service repair was great too ?!

Got thinks done in a very professional way which I appreciate very much

Being a person that used to avoid the dealer; I will tell you that Patrick Arnold has completely restored my faith in the dealership and the brand. He is incredibly knowledgeable, accommodating, and personable. He does not treat you like a number. He values your time, your car, and above all else the relationship he cultivates with you each and every time you talk with him. I will forever be a Porsche Plano and Patrick Arnold customer.

Patrick from service has gone above and beyond for me. I will forever be appreciative. John Griggs service manager has excellent customer service skills . (Sunroof included)

When I went back to pick up my car on 8/24/22, I noticed the light for airbag is on. I asked one of the guys outside and he did not know. I told him to call Patrick to come and see. But I waited about 15 minutes outside and twice I went in to see why he is not coming. Finally I got an emergency call from my clinic and I had to go to see my patient. I never waited this long for an staff from Porsche to respond. My time is more important than the staff there. I never waited this long and I am glad that I left because 15 minutes later I got a call from Patrick. (means I had to wait 30 minutes for him to come and get the problem solved). But too late. I was not happy.

Excellent service. Caring service advisors and techs that are extremely well-versed in all aspects of maintenance and service for Porsche cars.

First, I'm not being incented for this review. Current vehicle is Macan GTS and 5th Porsche owned in 23 yrs. I have only used Plano Porsche, formally Boardwalk, for all service needs and detail needs. Aaron Woods, Service Manager, leads and manages a top notch team. My Service Advisor, Tim Schaffer, is my go to for all service requests or concerns. Both are very professional, knowledgeable, personal, and go above and beyond to satisfy every customer. I encourage any Porsche owner, regardless of where you bought, to reach out to these guys for your next service you will be sold for life.

Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer

They handled warranty work well. While it took longer than we had hoped, they kept us informed.

Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer

I had a very pleasant experience with Arnold the new service advisor who was very professional and took care of the issue we had with utmost care .

All around great dealership! The already awesome service department is even better with the addition of Pat Arnold. Can’t go wrong at Porsche Plano.

Porsche Plano service department has truly stepped up their game! Their new service manager, Pat Arnold, took care of my issues with urgency, attention to detail and competency. He gave me the 5 star VIP treatment that anyone would expect plus so much more. He was present, compassionate and personable. I will not go to any other dealership in DFW for service as long as he and his team are there!

Patrick was very helpful! Extremely helpful and great service

Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.

Cant say enough about the sales process at Porsche Plano. Recently ordered a new vehicle and am currently waiting for it to arrive. Jon Griggs and Marc Laurenzi have been very cordial and helpful to me through the whole process. Was dealing with another dealership and would have to write them 3-4 times to get a single answer. Porsche Plano is spot on. A++++++

Terrible service. Poor communication. Whisky grins. No accountability. #Autonation trash. UPDATE: GM is the person responsible for issues & bad review. Autonation please check email.

Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.

I had a very good experience for bring my 2017 Porsche Cayman S in for service. Patrick in service was very nice and professional and on top of routine service I had to have a wheel repaired. The repair ended up saving me $2500 dollars and the wheel looks brand new! Patrick mentioned they were out of loaner vehicles and asked if I needed a ride that was 45 minutes back to Denton and that he would also provide return service if needed for me to pick up the car. I have read this over the years and heard nothing but good about Porsche and the customer service you receive. It is kind of cool getting to experience this first hand. A++++

The entire experience at Porsche Plano was a great from the day of booking the car till taking the delivery. David Loder has been a gem of a person to be guiding me starting from what configuration options work for me and what will not. Keeping me up to date on my vehicle delivery dates. Accommodating my various request in this time period and sone repeat asks as i kept on missing the configuration I ordered (duh!). On the day of delivery he took care of everything and took out time to explain me all the details of the car and operations on it, which made me feel that I know the Porsche from long time (my first Porsche though). He has been very helpful after the delivery too by helping set up some detailing job that I ordered from Porsche Plano and set up time to explain me further of the various operations/features my car has which I’m yet to reach to. Thanks David and Porsche Plano team for making my buying experience as smooth as I can hope for.

Patrick Arnold is an automotive guru! For years Patrick has serviced my cars, provided advice and is transparent in our dealings. Happily have referred him often to other performance car owners. Attend a car show with Patrick as he is well connected as he is knowledgeable.

Everything was done timely and efficiently. Plus other issues were identified and solved so very helpful.

Good service, excellent messaging about car being finished

Great experience. Purchased my first Porsche and it was a seamless experience. No unnecessary bull.

First service on my new vehicle. Dealership and Tim my service advisor were fantastic and very helpful. Waited at the dealership, no issues, clean, safe and relaxing environment.

Always courteous and professional. Good communication.

Excellent dealer. Fantastic and courteous service. Very professional from sales to service department. Someone please give the young man behind the service department counter a raise. He deserves it and is a great representation of the professional and positive culture of your dealership.

Very good service from Fred and staff in purchasing a 911

Porsche Plano provided an excellent buying experience. David Loder did an outstanding job as our sales representative. All things being as they are in the market, this dealership had good inventory, and were able to be responsive and answer my questions to secure the car for purchase. When we completed the purchase, the paperwork was complete and ready to go with no issues. Delivery experience was fabulous for a fabulous car. My wife and I were picked up at the airport, and we felt very welcome at the dealership. This was literally, a sign and drive it home road trip deal. Call it one and done! Thanks Porsche Plano!

I needed an oil leak fix along with a full service and everything was done to my satisfaction.

Thanks to Dave Loder for all of his help these past 4 years. I have purchased 3 vehicles with him, most recently a 992 Turbo that we ordered together. He is always available to answer questions in person or via email / text. Great experience and I look forward to adding another car to my garage in the near future.

Jon Griggs and his team were wonderful to work with. I highly recommend.

I brought my car in for repair mostly of the battery charger and it took 3 weeks for them to just look at it, then they tell me the battery charger doesn’t work and they ordered me a new one but it will take 1 month to get. After a few days they tell me it came in but after using it at my home it works worse than my prior charger, they tell me I cannot get my original charger back and the new one they gave me literally just shuts off after 20 minutes so I can’t charge or drive my car. Not sure why I purchased this car but be very hesitant before you do

Bought my first Porsche, a certified gently used 911 Carrera, from Mark L. a couple weeks ago. From my first call, to driving it home off the lot, Mark made it a super easy process. Mark’s knowledge of the Porsche brand is impressive, and he really made me feel like a VIP. I would say it was the best experience I’ve ever had purchasing a car. You can just tell that Porsche Plano is a business that has it’s act together, and the people out front like Mark, drive that perception. Thanks for a smooth transaction!

A good job overall. Did not get an estimate of costs and was surprised at the final number.

Amazing service and support from Matt Bae. Would not have closed the deal without him especially at this time where supply is so limited. Paul

Thank you Porsche Plano team for the awesome service. Jeff Jzutsi in particular is a start service ambassador. Thank you team.

Best buying experience I have ever had!

Fantastic purchasing experience. Jon and his team are awesome.

I went to Porsche stressed due to a previous experience (not at this location) and Manny took very good care of me, he was very knowledgeable and assured me that my car would be in good hands. Thank you so much Manny for your amazing service! Will definitely be back!

My experience at Porsche was everything I could ask for! I never expected for all my needs to be met and satisfied. Thank you so much Manny, he was very understanding and honest about everything he could do for me.

Well… It was purchased as an as is car. And I get that… So other than sending me an apology I don't think there's much anybody will do…But there was a couple of safety things that I feel should have been corrected as part of a "Porsche certified car". For example; The key does not manually lock or unlock the car door… So I have to replace the door mechanism. Driving home halfway through Texas… I discovered that the windshield wipers did not work… The coil overs in the front have been making this clunking sound… So I have a service scheduled for the car in a couple of weeks.These are things I feel are considered safety issues. I'm good with paint chips and loose things in the interior, here and there. But those should've been at least mentioned… other than that I love the car…

David Loder at Porsche Plano was great to work with! I ended up “building” my Macan. He helped me through the entire process. It was fun and I got everything I wanted! I highly recommend David for your next Porsche. My daughter is jealous of my beautiful new car so we may be calling David soon.

I have purchased several new Porsches in the past year from this dealership and my salesperson, Mark Laurenzi is always informative and knowledgeable about the brand. He could not be any more enjoyable to work with. He is a true gentleman. Sales manager is also very friendly and quick with a hello.

Had a great experience here. David Loder took amazing care of me with the purchase process and beyond. Super job!

My husband and I walked into Porsche Plano 13 years ago and luckily met David Loder. We had not experienced owning a Porsche before and David was so knowledgeable and patient with us. Since that day, between the two of us, we have returned to buy five more cars from David Loder. Our experience was so positive with David, we would never buy a Porsche from anyone but David Loder.

I've been a customer of Porsche Plano for 4 Porsches. Mark Laurenzi is the person who makes it happen. Definite recommend for his ability to get whatever you are looking for. He knows the cars and is an outstanding representative for the brand and the dealership

David Loder sure knows the technical aspects of the entire product line.

Zach Delgado helped me with my 911, I hope they hold this young man close. One of a kind person.

Zach in service was great! Their service department gets it done.

Zach was fantastic, great speedy service and a fun place to browse.

I had a great experience at Porsche Plano. I highly recommend speaking with Zach Delgado he gave excellent service.

Thank you Zach for helping me with my new tires. Very friendly and promt service! Will always come here to service my Macan!

I was helped by a man named Zach Delgado that was impressively knowledgeable about the Porsche lines and the questions I had. Hope to see more like him.

Excellence in Service! Zach D. provides the most guest-centric and five star experience in the service department.

David Loder gave exemplary sales service.

The service department was great, but Manny was awesome! He always goes above and beyond in any situation!!

Porsche Plano did a great job servicing my Wifes car last weekend. Zach Delgado and his team did a phenomenal job. I would highly recommend them!

Zach Delgado is so helpful and kind. He is knowledgeable and assisted me with all of my concerns. I really appreciate that, thank you!

Zach’s customer service was great! The service team got me in and out quickly

Zach Delgado in service always goes above and beyond! He is by far the best Service Advisor I’ve ever had!

I called service about questions on my 2001 Boxster, and Zach Delgado was very helpful in answering and scheduling me to come in. I will always bring my car here for service. Cheers!

Purchased a CPO 2019 Boxster S from Mark Laurenzi Boardwalk Porsche and now Porsche of Plano. This was the 5th Porsche I have purchased from Mark over 15+ years and 7th Porsche I have owned since 1989. Once again Mark provided superior, friendly, honest and professional sales help to find the right Porsche for me. Mark's help and strong knowledge of everything Porsche was definitely the key to my purchasing my latest Porsche. I am enjoying my Boxster immensely. It handles superbly and looks magnificent. Not as fast as the 2 turbo 911's I have owned in the past, but I enjoy every minute driving it. I drive 17 miles to Addison 3 days a week and it is the only reason I get motivated in the morning to go to work. I would without reservation highly recommend discussing with Mark any questions you might have regarding Porsche's. His knowledge of the brand is excellent. You will enjoy the experience whether or not you decide to purchase a Porsche.

I make an appointment around Friday 07/08 for the next available time Wednesday 07/14 at 9:00 AM, because my radio was on but did not output any sounds. I checked back at 11:30 AM and was told the analysis line was backed up for a week and my car could not be analyzed. After hearing that I decided to pick up my car and setup an appointment at a better time. I was told I could only make an appointment by talking to my service rep first. My service rep was on vacation and no one else would help. I do not want this posted, its just to inform you.

Zach in service is the best!!

I recently went in with some questions about my current vehicle. Zach Delgado was great to work with, he provided great customer service and provided great insight. Would highly recommend.

Davis Loder is fantastic. I bought 4 911s from him. Best sales person at Plano Porsche!

Super helpful service David Loder in particular is extremely knowledgable patient and helpful!!!

I was going back and forth on keeping my 2013 Cayman S or going up to the new GTS model. Stopped by to have a look and a young man named Zach Delgado answered all my questions and was genuinely very helpful despite not being on the sales staff.

Porsche Plano has been my dealership for the past 6 years. Zack Delgado is my service rep. He along with everyone else provides exemplary service. Highly recommended.

I brought my vehicle in for service and my service advisor Zachary Delgado took great care of me. He communicated with me every step of the way and I was in and out within a timely manner.

I recently had to order a spare key (which turned out to be more complex than expected) Zachary Delgado, the service consultant at Porsche Plano, was awesome. He kept my informed throughout the process and helped me schedule an appointment at a time that was convenient to me in order to get the key programed. Great customer service Mr. Delgado.

I met a service advisor named Zach at a recent new model macan launch. Shortly after, I had a service appointment that he handled in which his attention too detail stood out even above his very professional manners. Just like the service center goes above and beyond, so does this guy. If you had a question outside of their business hours, I’m sure he would answer your call or text as well.

Called service and spoke with Zach. Was super helpful with all my questions!

Recently brought my car in for 4 tires, and Zach Delgado was very helpful in completing this service. He was great at communicating during the entire service, and he get my car back to me very quickly! Definitely recommend working with him, and Porsche Plano.

Josh Creadeur was my salesman. He was over the top helpful and knowledgeable. He even brought my car home for me and took Uber back. A credit to the dealership.

Great and highly knowledgeable staff at the Porsche of Plano dealership, I highly recommend to seek Mark Laurenzi 's expertise and advice. What impress me the most is that Mark Laurenzi is not only a salesman, but a car enthusiast that puts demonstrative effort in providing a smooth experience!

Excellent customer centric Service

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

My wife and I had a wonderful experience with Freddie Tinkler. On Friday I went in and found what I wanted. Completed the paperwork in less then an hour. Freddie was patient and informative. But, on the following Saturday, my wife and I showed up around 5:00 p.m. with a litany of questions regarding our new Cayenne Coup. Freddie walked us through the How to’s and really took care of us. What a great overall experience. Thank you Freddie!

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

I took my car in because the window does not automatically roll up. It rolls up 1/3 of the way and then comes back down. Then it rolls 2/3 of the way up and then back down. They fixed the loose plastic holder for the window button but never actually fixed the window. They had my car 2 1/2 weeks and I had to call before they finally could locate it and tell me it was already done. Finally, I asked them 3 times to give me a trade in/sale estimate. They never did and I had to ask again at the end before getting a hurried, low ball estimate. Not a great experience.

Great experience with Freddie and the Porsche Plano team! Love the no- hassle, and incredibly supportive staff. But hats off to Freddie for providing that personal touch we were looking for with our new 911! My 3rd Porsche purchase with this dealership. Cheers! gregg

Great experience recently when purchasing a pre-owned vehicle. The staff is great and very friendly.

This was our 2nd Porsche Cayenne purchase from Porsche Plano and from David Loder. He is very knowledgeable and a pleasure to work with. Appreciate everyone we worked with at the dealership. Highly recommend!

For the last 2 years, I have had consistently stellar experience with Porsche Plano’s service department. My service advisor, Manuel, is attentive and timely, and I appreciate the “white glove” service he and his team provides me. They are the best!

I recently bought a Cayenne from Porsche Plano and the experience was great. I worked with Jorge Delacanal and he is the type sales guy you definitely want to work with...not pushy at all but available when you're ready to move forward. He took time going through all of the features with me when I picked the car up and so that was a huge help as well. An overall great experience and I will definitely purchase future cars from Porsche Plano.

We are loving our new Porsche Cayenne Platinum Edition 2022. We appreciate David Loder for his extra time to explain us about Remort Parking and all new features. If you guys are planning to visit Porsche Plano thn definitely see David Loder. He is a great guy and he will help you in all possible way to find your new Porsche.

I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.

I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.

This is my favorite dealership in the whole metroplex. They have knowledgeable staff like David Loder who go above and beyond to make sure your car buying experience is actually pleasurable. He even charmed my kids by surprising them a Porsche teddy bear when we bought the car! I trust his expertise and he is the one I will return to time and again!

I recently went for a test drive with David Loder at Porsche Plano. He was over the top kind, not pushy and very knowledgeable. As I was leaving there was a man coming in to buy from David for the 5th or 6th time or something. That says something. When I’m ready to buy, I know where I’m coming.

Glad to see my favorite service advisor back. Pat Arnold is the best. Thanks for taking care of me today Buddy!

Thank you Porsche Plano. Mark Laurenzi is a terrific sales advisor! His product knowledge and his level of service before, during and after the sale are exceptional. Thanks for all your help Mark and for a great buying experience. Tim Shaffer is my service advisor extraordinaire and John Gladwill is my phenomenal mechanic. What a great team.

Porsche Plano was the best experience we?ve ever had in purchasing a vehicle. Our Sales rep Freddie made the buying experience enjoyable! We left there with a practically brand new ?used? Maserati, when I took my wife there to buy her a Porsche SUV. Freddie was very knowledgeable with both cars and did not pressure us one way or the other. He spent so much time with us outside in the HOT heat. We would recommend him to everyone!

Chris Allen is a well educated person on Porsche products and has helped our family for over five years with Porsche purchases and we couldn’t be more happy with his service and thorough understanding of the product line.

Excellent service! David is so knowledgeable and committed to customer satisfaction. Best location!

Amazing workers here, David had the answer to all of my questions and beyond! Super informative. Would recommend him highly!

We went to Porsche Plano to purchase a Porsche SUV. When we pulled up, we saw a beautiful Maserati on their lot. Freddie came out to help us on a 105 degree day and spent time with us OUTSIDE to make sure I picked the right car for me. He was very knowledgeable about the Porsche and Maserati. Even though Freddie is a Porsche Sales Rep, he didn’t push us to buy the Porsche. We felt very at ease and comfortable with Freddie. The purchase was smooth and couldn’t have asked for a better experience. Thank you Freddie for making my dream come true!

I have worked with numerous Porsche dealers and Porsche Plano hands down is the best. Their customer service is unparalleled. Mark Laurenzi, David Loeder, Chris Allen, Andy Parker, Jorge Delacanal and the rest of the staff sets the bar very high and is attentive to all our needs. Thanks for the awesome experience !

Luxury service at its best! Ask for David Loder - he understands the importance of long term customer relationships and knows all aspects of the cars.

Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning several Lexus vehicles. Will deal with Mark again in the future.

Best sales force, led by Mark Laurenzi who sold me nine cars, best service with John Gladwill and Tim, best parts department with Larry. This is a rather small dealership that keeps treating its customers with total care and respect. I won't buy a Porsche anywhere else.

Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning many Lexus vehicles. Would deal with him again in future.

Mark Laurenzi was wonderful to work with and made buying my Porsche Cayenne fun and painless! Highly recommend and would my future Porsche vehicles from Mark.

Always such a pleasure working with Tim Schaffer and Mark Laurenzi! We have purchased 4 Porsches from them so far, and each and every time we were treated with respect and care by Mark. Tim always makes sure that servicing the cars is smooth and fast, all pricing is fair. Thank you guys!

IMO, Porsche Plano is head and shoulders above the rest. I have dealt with Mark Laurenzi for the past 4-5 years. Mark is very engaging, forthright and concerned about my needs. I did a build to order from Mark in 2018 and was totally satisfied with the entire process. Porsche Plano and Mark are great folks to do business with. I recommend them to all my friends!

I have been working with Mark Laurenzi for last 11 years. I bought thanks to him 5 cars. Starting from the early Panamera to the current 2022 Macan GTS. He has been in touch with me all these years. He gave me many guidance on the selection of my car or the associated options. He was always available by phone, text and email. Also he gave me regular updates on the car delivery. It was great pleasure to work with him thanks to his experience and dedication. My last buy is so far my best car. It is an excellent decision thanks to his advise. Thanks Mark

Mark Laurenzi will take excellent care of you on the buying end, and John Gladwill will take excellent care of you in the service bay. Recommend these guys highly.

Just a shout out to Mark Laurenzi at Porsche Plano. Have bought a number of Porsches from Mark since 2015 and it has always been a great experience. Mike Marsh and Jon Griggs have a well run, customer centric dealership that has always treated me fairly and transparently. I love my cars!!!

Great service as always! Needed a ride to them and they got a lyft for me. I thought they would send an employee to pick me up but that worked too.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

I have bought multiple cars from Mark Laurenzi at Porsche Plano and it has been great experience - we have acquired cars from dealers all over the world and this has been a best service we have enjoyed. Tim Shaffer was our Service manager at Porsche Plano and he too was extremely professional and helpful whenever we had to have things done to the cars. I highly recommend this dealership.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

A special shout out to Mark Laurenzi, Plano Porsche sales. Working with Mark on my 2nd Porsche from him and my 3rd overall. Tremendous patience combined with quick follow-up as we sort through my driving requirements and the available Porsches. Highly recommended.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

I have been doing business with Mark Laurenzi at Porsche Plano for 5 years, and I have purchased 2 cars from him. Mark is the consummate professional - expert knowledge of Porsche and a pleasure to work with.

Very good service a huge difference between Dallas and Plano location. Highly satisfied

I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.

I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.

There several good qualities about Porsche Plano with regard to overall services. However, what continues to bring me back to this dealership over the last 12 years, is the outstanding customer relationship that Mark Laurenzi provides. I think the exceptional car knowledge of all sports vehicles and his straight up over the top integrity are the qualities that i admire the most and keep me coming back.

Working with Mark Laurenzi is extremely easy. He is knowledgeable and willing to help in anyway he can. The team always greets us with a smile and helps us in anyway they can.

Thank you Mark Laurenzi for the past decade of helping me with the right decision of my car and options. I love you come up to me each visit whether in the new car or service department. Wonderful relationship and results. SNoble

I have worked with Mark Laurenzi for 12 years and leased/purchased 3 new cars from him. He works hard for your business and will do whatever he can to make me/you, the customer, happy. I highly recommend working with Mark Laurenzi and the Porsche Plano tem when looking to buy or lease a new or used Porsche.

My sales associate ‘Ming’ was so kind! Made everything easy for me and my family to purchase a vehicle here in Porsche at Plano. Highly recommend this place so definitely go check it out if you’re looking for a new purchase!

Had the best experience with Porsche, from buying it to having the first revision, they were even able to fix a dent so perfectly. Thanks Porsche team!!!

Great experience. They contacted me along the way to keep me posted on the progress.

Annual service plus inspection. Great service!

Annual service was provided punctually with no issues and ended with a superior car wash!

Great place friendly -took the time to make sure i knew everything about the cap and options

Chris went above and beyond in our recent purchase. He is always eager to help in all factors including some outside his remit.

John in Service did my oil/filter and inspection in record time and the car came back spotless. More importantly, John answered a number of questions I had with great patience and interest.

Working with Mark is always an amazing experience. Mark always makes the proses simple and easy. His knowledge is amazing and is always on point with what additional items I should or should not add.

I wanted to take the time to let you know that i was the complete opposite of satisfied , the person assigned to me was Jeff , and not only did he make me feel like an inconvenience but he was rude , discredited what I was claiming to him and my car came back to me in a worse condition than I had turned it in . Prior to dropping my car at the dealership my car did not make any noise at all and now it is still making an obnoxious noise . I took my car back on Monday to address the noise that occurred when my car was returned to me on Friday. the noise was " fixed and everything was perfectly ok " my car is still making the same noise . I'm asking for this to be addressed and fixed .

Great servicer consultation upon arrival at dealership - - answered all our questions and addressed our concerns. Maintenance completed as agreed and as scheduled.

I took my new Porsche in for a recall. Zach in service was kind, quick and positive. They took very good care of me. Thank you Zach, Karla

Great experiences didn?t knw how much oil changes cost until now

Matthew Bae was very helpful and friendly. He is like a shooting star! He is the best salesperson I ever had. He allow you to think for yourself. And that tells a lot of a person.

I got a very fair trade in value for my Cayenne and I?m extremely impressed with my new Panamera. Eric made the entire process easy and pleasant.

Manny was excellent. I recommend to any person. He gave me all information in advance.

I purchased a Panamera from Porsche Plano and was very happy with the experience. Jorge was great to work with and made sure that I was taken care of.

Worked with Mark in new sales. Very low key and no pressure at all. Highly recommend him.

Porsche of Plano is very thorough in their service. The employees are courteous and explain the needed service completely.

20k mile service Handled very well by the service writer who was knowledgeable, curtious, and very accommodating

Jorge Delacanal was excellent from the beginning of ordering my Porsche till after delivery. Highly recommend. The entire staff was top notch. Have no reservations about buying anything with Porsche Plano

Great prompt service and service advisor (Mr. Delgado).

This dealership never disappoints. The service was done professionally and timely. The service representative updated me on the progress of the job and how much longer it would take. I appreciate a business that respects my time especially on my day off. Great job!

This was a great experience. Arrielle Rivers is an excellent sales person. Her energy is infectious and she follows up on a timely basis. The Porsche of Plano team is great.

Service, sales, and facilities were fantastic. I highly recommend the team at Porsche Plano. They made repairs with no surprises and made the trade-in process quick and easy.

Mark Lorenzi is great. He made the process quick and easy. Thank you.

Nick took time to understand my concerns and handled them accordingly. Stellar service.

I highly recommend Plano Porsche. Just took delivery on my ?22 Cayman GTS. Other than a few build delays in Germany, this was an awesome build/buying process. Customer service has been outstanding from my salesman, Freddie, to the finance guy Tony and everyone in between. I highly recommend this dealership.

I'm completely satisfied and will do the survey when I receive it. Jorge Delacanal was wonderful!!!! He didn't pressure me and was so knowledgeable about the car. He was enjoyable to work with. I would definitely buy another car with him and Porsche Plano!!!!!

Went in for an oil change. Jeff was very knowledgeable did a great job of explaining all options available. The service was completed within the day.

Service was slow New car sales is poor. Sales people don?t understand Porsche enthusiasts and are trying to maximize profitability by price gouging

My experience everytime is lovely! We received a rental car to use while our Macan was getting serviced! David, Mae and Tim are the best!

Very friendly and informative all around. The waiting area and restrooms weren?t as nice as I would have expected for a high end car dealership, but that would be my only critique.

It was a wonderful experience throughout the buying process. Definitely will recommend.

Dealership is first class. Excellent service. Very professional. I always shop here when in the market. When in the market for a car, new or used, you can count on the dealership for first class assistance.

John Gladwell is world class. He was complete in his assessments and did what he said he would do. Excellent communication throughout the process.

Owned Porsches since 1987. Always use authorized dealers for repairs and Porsche Plano has been taken care of my cars for over 10 years. My experience is that repairs are done promptly, correctly, and transparently with respect to the work performed. I always feel like I am Tim S's only customer, despite how busy he is.

Josh Creadeur was my salesman. I purchased a 911 4S and a Macan. Josh was great! Super helpful. Porsche Plano is a great place to buy your Porsche and a great place to get it serviced. Tim Shaffer is my service rep and I have been helped by him for over 6 years. Great organization!!

Great experience. My service rep kept me updated. Serviced completed on time.

all in all good experience. bought 'dealer certified' used boxster with low mileage.

I purchased a new Porsche Macan from Porsche of Plano and my experience was amazing . Freddie kept me informed as to where my car was as it was arriving on a ship.and when it would arrive at the dealership. He is very friendly and easy going. He spent a lot of time aping through all the new aspects to me.

I had a very pleasant buying experience with Plano Porsche, Chris was very professional and friendly and everyone else in the dealership from reception to manger all are exceptional

Well informed and thorough. Jeff Yutzi is great to work with

Everything went well, as usual at Porsche Plano. My tech, Tim has always been great to work with. He made sure that everything that needed to be done was set up beforehand. My car was repaired and back to me earlier than expected.

I recently purchased a BMW through Porshe Plano, site unseen. Was an excellent experience. Car arrived a week or so after I put down a deposit. Car was in beautiful condition.

Zach has helped me twice with a flat tire, getting my car in for service, getting me a ride home and to work and getting me my car back quickly! Good and fast service.

First annual service on my 2022 911 S. Schedule set. Car in and out in about an hour. I waited in comfortable waiting area with great coffee. Friendly and knowledgeable service rep.

My Service Advisor, Nicholas was great! Great communication skills and excellent customer service.

Great experience shopping for a Porsche. Matt was a huge help explaining how each vehicle was equipped and went over each CarFax in detail.

Recently identified a pre-owned vehicle I was searching for at Plano Porsche. I contacted the dealership and was able to confirm the availability and establish a trade in value for my vehicle. Sales Rep. Freddy was eager to assist. I set up a time to visit the dealership and test drive and set ?final? value of my trade. The vehicle I was interested in exceeded my expectations. After a visual review of my trade in vehicle, The trade value was within a few hundred dollars of their quote (thousands more than another dealer offered). The entire transaction was absolutely perfect. Thanks for respecting my time and making me feel welcome and comfortable during the process. I would highly recommend Porsche Plano to friends and family. Thanks.

Manny is wonderful at porsche, he answers all my questions and always available to help!

Porsche Plano is an exceptional Porsche Dealership and Service Center. State of the Art!

Andy had everything ready for me once we arrived. The buying process was smooth and everyone from sales, management and finance was very helpful and professional.

I just bought a 2022 Porsche Taycan. My salesman, Mark, was the best salesman I?ve ever had. He was so helpful not only during the buying process, but after as well. I was having an issue (operator error ?) and Mark made several videos and sent them to me so I could get my problem fixed. I just can?t say enough about how great my experience has been.

Scott was great. He was very open and honest about whole buying experience. Communicated often and worked hard to get deal done. No pressure buying experience. Would buy from him again.

My husband and I came in to purchase a Porsche and Scott Reynolds made it so easy. We purchased what we came in for and we are so happy.

I travel the extra miles because I trust my service adviser, Manny, at Plano Porsche

Thanks Nick for your great support, good response time

Great customer service, was able to quickly fix the issue

Positive and easy experience from beginning to end! I received excellent customer service all the way through the buying process and after. Thank you, Scott Reynolds!

It was very pleasant experience, I got a loaner car and Nicolas was really nice and helpful

Service as promised. Efficient & timely. I was kept updated during the process. Car was washed and clean when delivered

The best Porsche dealer in Texas! They have all you need; plenty of new and used inventories with the certified service technicians!

Need to better communicate when parts will be available so that my vehicle isn?t stuck with you for an extra 2 weeks.

Great experience from the beginning of the buying process to the delivery of the vehicle.

Always great They are very professional I will continue to use them in the future

Multiple past purchases and always a great experience with management and David Loder and Craig

Excellent service. Very fast. Sensible price. Recommend for sure

Arrived unannounced - car was inspected and washed very quickly. Perfect service!

I can’t say enough great things about my experience with Christopher Luckinbill at Porsche Plano. He is a gem. I bought my car via internet. He has walked me through every step. We did FaceTime so I could learn more about the computer and mechanics of the car. Christopher, I will look for you for my next purchase.

I had the pleasure of working with both Chris Allen and Chris Luckinbill. Chris Allen responded to me right away on my internet inquiry. I was able to test drive the car the next day with Chris Luckinbill. These guys were knowledgeable and made the car buying experience EASY! I literally just showed up and signed! James with finance was very patient as I had my screaming baby with me. Everyone there was professional and I definitely will come back and recommend to everyone.

I give Porsche of Plano a 5 star because the customer service is above and beyond, they treat you with at most care and make you feel like a family. I’m glad I choose them for every service and it will be a delight to recommend them anytime any day. Started from when I purchased my car till now I have no regrets choosing Porsche of Plano. Please you guys keep up the good work, I’m glad to belong to this family.

Took my Cayenne in for its first maintenance, and an issue with my Adaptive Cruise Control. What i thought was going to be a one day fix , took a week, no fault of the dealership, parts are just hard to get right now. They gave me a nice loaner, and our vehicle is like new. Tim kept me informed on my vehicle?s status. Nice job Porsche Plano!

Excellent service but the prices are a bit high

Porsche Plano has THE best service department I have ever done business with. Most dealerships seem to care more about selling their cars than keeping the cars running in excellent condition. Mike Marsh?s Plano dealership is the exception to the rule. Becky McDonald, my service advisor, is caring, prompt and efficient. She puts a high value on satisfying her customers. She always goes out of her way to be helpful and show me that my business with the dealership matters. My latest transaction with Becky was amazing. My car has an extended warranty, and as we all know, that has it?s challenges. Becky went up to bat for me and succeeded to reduce the cost of my repair to a much lower amount than was originally quoted. She?s incredible and so is the entire Porsche Plano dealership!

Everything was perfect. Becky really did a super job for us.

I took the car in for a paint chip and to clean up the wheel. The wheel repair was awesome. Paint chip touch is not great. In fact, I was not even charged. I think they forgot about it till the last minute. Thing is, they did one when I bought the car that was great so I don't understand why this one is so bad. I am very disappointed.

Our sales advisor was very knowledgeable, helpful and friendly. Porsche Plano has a great inventory of vehicles, both new and used, and they made it easy and pleasant for us to find the car that we were looking for.

Easiest buying experience ever! Love the offer for my old car - AutoNation beat everyone. Love the options that Porsche Plano had to offer on the car I wanted. The dealer made it so easy my sale sheet was less than one page long - that's never happened before. Saved taxes by using the Certified Offer as a trade at Porsche Plano. Truly an excellent experience and I felt like they treasured my business.

My advisor was excellent. He listened to my needs and was pleasure to work with.

Great service -quick and reliable

Great experience! Sales person was great, very professional, knowledgeable

Initially met with Eric M. who took us out for a test drive. It was the most pleasant sales experiences I’ve had - very approachable and answered all of our questions. The day of the purchase, we worked with Jorge since Eric was still with a client. Jorge made the purchase process easy - so it was nice to see the quality / level of service didn’t change with another person.

I highly recommend for service. Manny was extremely helpful and communicated with me throughout the process!

The service department goes above and beyond the quality of customer service. What a delightful group of folks!!

Excellent customer service by service advisor .Service completed expeditiously while I waited.

My experience at Porsche of Plano was definitely a good one. No waiting around on anyone very hands on. All the questions I had were answered efficiently definitely the place you want to purchase a vehicle

The Salesperson, David Loder, was simply fantastic. We sat down in February and customized my purchase. David's advice was welcome and spot-on. Porsche said my order would come in mid-May. Instead it came in the third week of April. Exciting. David got everything prepared ... threw in a few freebees, and I was off. Love my new Porsche Boxster GTS 4.0 - I'd highly recommend it to anyone ... provided they buy it from David Loder and Plano Porsche

Jorge is the best sales person in the business! Go see him at Porsche Plano.

Amazing experience from start to finish. My sales rep Mark Laurenzi's communication and prep work before I even stepped foot in the dealership made the entire car buying process seamless. I would highly recommend anyone looking for a new or used Porche to visit their dealership.

great dealership. Very easy to do business with. provided great details on my purchase.

Very knowledgeable and professional customer service

Great customer service. Eric was setup everything including CarPlay. He went through the entire vehicle with me before the purchase to assure it was the right fit

Customer service was great! Chris was awesome and he didn?t pressure me either.

Very good experience getting a new SUV. Great people, great facilities.

Easy breezy! They always get it done right! I?m very happy with my service manager, Mannie! He is pleasant and very friendly always!

We worked with Andy and he was top drawer! Great communication and he really made it easy to fly down and pick up our car. Highly recommend this dealer and especially Andy.

All are supper professional however Nic went above and beyond with his excellent communication on keeping me informed on my cars status. My Porsche will only be going to Plano moving forward. I also intend on buying another one from them ! Gray Work

Nick was very professional and took great care of our Cayenne. He went the extra mile to make sure all the issues we were having with the drive quality were addressed.

Everything was done timely and was kept informed regarding the progress

all went very very well as expected. Was appreciative of the help and sales process

Nick in service was very helpful. Nikki, the receptionist was also very helpful and efficient.

Manny was extremely professional and very detailed in his explanations of the work that was being done on my car. He communicated often and kept me updated on the progress of the service which I greatly appreciated. I?ve dealt with Manny several times in the past and he is truly an asset to your organization.

Excellent service from my agent. Through and patient to the customer.

Excellent service overall. Friendly, courteous, knowledgeable and efficient staff.

Annual Service and Inspection done in timely manner. High end loaner vehicle . My car looked like it had been detailed when I picked it up. Less than 10 minutes spent total time dropping off and picking up my car. How could anyone complain?

This is the third time I dropped off my car at 7:00 A.M. for service (oil change) and was told it would be ready by 3:30. I showed up to pick it up at 4:30 and it still was not ready. None of the trips to pick it up was it ready when I was told it would be. This is the second car we bought here and will be the last.

I?m very satisfied. The service writer did a great job. Everything worked as promised.

It?s always a pleasure to visit the Plano office . They make having my cayenne even more special because of the level of care, honesty, and availability. Not to mention they bought my guy Jeff back. And I get to see Becky?s smiling face. Though the turnaround with the cashiers seems pretty high, their customer service is excellent nonetheless.

George made the purchase simple. From finding the right car, test drive to the delivery.

Once we understood about pricing the situation/transaction went smoothly. Great salesmen and financial staff. Friendly and knowledgeable!

I purchased my certified pre-owned from Porsche of Plano; A great experience from beginning to end. Mr. Jorge Delacanal is an exceptional Sales Advisor who made the whole process easy and effective. No pressure, just a great experience. I am now enjoying my second cayenne.

I needed 2 front tires and an oil change for my car. Car was completed that same day however I was not anole to make it back on the day of service. Came back the following day to pick up car and it looked as though a dust storm hit it. I asked the service personnel if the car was washed and he stated yes but was left out in the rain the previous day. The car looked horrible and I couldn?t believe it was given back to me looking like this. It was very disappointing and embarrassing driving off the parking lot with what I paid and my car is looking like it had been in a wind storm. They were not that interested in correcting the problem which made me feel as though I wasn?t welcomed there. Very unhappy and now I?ll have to go somewhere to get car detailed to get all these rain spots off my car. I did take pictures to show others if this substandard treatment I received

Always top notch. They make you feel like you are the only person in there. John G is the best.

The sales rep was exceptional! He answered all my questions and was prompt to provide updates on the vehicle.

General maintenance, state inspection and body work estimate completed in a timely manner. Always a pleasure working with Tim Shaffer.

Prompt and delivered as expected. I was able to get right in. Tim called me by name as I walked in the door and completed my service as estimated.

Outstanding team! Always great service. The service was quick and efficient. The service advisors was very friendly and helpful.

Love the dealership, they?re always friendly and willing to help in the decision process. Very easy to work with.

The team at Plano Porsche was outstanding to work with...highly responsive and very competitively priced!

Team was great and friendly and always. I only wish thought that you had more loaner cars. You should always have one available for your customers

Excellent quality of work by John Gladwill. He has been servicing my Porsche for 15 years

Thanks again great people , service . Parts ordered the parts and tires that the Porsche needed for me thanks

I recently took my 2013 Cayenne to Porsche Plano for 80k mile service. I was ill on the appointment date and Manny sent someone over to pickup my car so that we could keep the service appointment. All of the details were handled over the phone to my complete satisfaction and Manny had the card dropped off at my house a few days later. I feel that this unique experience was possible only because of the trusted relationship I have built with Manny and others at the Porsche Plano service department over the years. My hat's off to Manny and the team at Porsche Plano service department.

I have done business with Auto Nation Porsche for many years. I have always been more than satisfied with the high level of service both from the staff and the technicians. I will continue to have my two Porsches taken care of by this dealership.

I purchased a $40k vehicle from Porsche Plano remotely. When the vehicle arrived there was visible damage to the front passenger headlamp. And I mean visible from 10 feet away. It was functional, but cosmetically it is very evident. It is certainly something that I think should have been replaced when selling a high end car. When I requested Porsche Plano repair it I was told no, we inspect our cars to ensure they are functional, but since they are pre-owned there can be defects. I understand this, but I was not informed of this issue and the photos I was sent of the car pre-purchase were not of this area. I escalated this to the GM via email. He called me back and told me he would get with the parts department to see if they could send me the part. When I hadn't heard from him for a couple days he replied with the following: "Please send the car back. It obviously does not live up to your standards of delivery." I'm sorry, but when someone buys their dream car this is not helpful. I made clear to him I didn't want to return it, I just wanted it repaired to a standard I would expect from a $40K vehicle. Considering more people are probably buying remotely due to the pandemic, I would have expected more from a dealer to make their customers aware of 1) initial condition of vehicle prior to purchase 2) have them repaired to an acceptable cosmetic standard and 3) made more an effort to satisfy a customer who spent this kind of money with their dealership. So after the purchase of my dream car, having it shipped to my house in Houston, I have to spent another $1000 to get it repair. Really disappointing...

Porsche Plano Service always takes care of us. Great job!

Porsche Plano has the best all around staff. Facility is clean and they are very conscientious about be safe in this pandemic era. That didn't stop them from helping me find the vehicle I was looking for. Mark Laurenzi made certain he found the car I would be happy with. Yes, he was spot on. Ended up with a beautiful fully loaded 2017 Macan Turbo.

Josh really went above and beyond to meet my needs.

It was a pleasure working with this company. Courtesy beyond and above the normal experience.

This is our second vehicle from this dealership. Have had a great experience both times! Our salesman , Andy was very knowledgeable, professional and so kind!!

I had the best new car buying experience at Porsche Plano. Jorge made the process simple, quick and painless. Would definitely purchase from them again!

The buying experience was fantastic. Chris Allen was exceptional and met our every request. I recommend Chris and the staff at Porsche of Plano very highly.

John Gladwill is the best tech. He keep my 20 year old Porsche in top shape. Just a great person to deal with and he has earned my trust.

Routine maintenance and rear tire replacement on my 2017 911 Carrera S. Also discovered a leak in the water pump and it was repaired under warranty. All work was completed in a professional and timely manner.

If you are ever looking to purchase a Porsche reach out to Mark at Porsche Plano. His service and follow up is amazing.

Requested service done timely. Staff very helpful.

Had my 1995 Porsche 911 serviced at Porsche of Plano. Great job. They took time to do it right. I?ll be back!

Porsche Plano and Mark Laurenzi were awesome to work with. Mark made everything easy. ...from ordering to pick up. I look forward to working with him in the future.

My battery went dead and Porsche Plano was able to replace my artery same day while I waited.

Purchased a low mile 2014 Porsche Cayenne GTS. Andy in sales was the consumate gentleman, personable and did not pressure in any way. Andy was "available" but kept out of the way of me convincing myself that this was the right car. He answered every techincal question displaying his thorough knowledge without being smug or condescending like many salespeople can be. Car was a CPO vehicle. A problem with the transfer case became evident after a couple of days. (Cayennes are notorious for transfer case issues). Discussed issue with GM of dealership who got with their service manager involved. They replaced the transfer case in the vehicle in a matter of about four hours and had the car back to me the same day. Problem solved. Amazing vehicle.

Good job **************** ************************

It turns out Caster is not able to be adjusted on a Macan - according to Porsche and Hunter (the company that makes the alignment machines) so I would like to update my original review of Porsche Plano service. The service manager called any offered to manually adjust the caster to have it show green on the alignment report - at no cost to me. My only criticism at this point would be to find a way to remove items from your report if they are not adjustable so as to nip potential issues in the bud.

Excellent sales experience. Friendly and knowledgeable

I have used this company for annual maintenance and on-going service issues since I purchased my Boxster in July 1999. Latest issue involved the power windows which suddenly dropped down and would not reclose. This item was part of the annual check-up when the car was left on 7/08 and was not ready for pick-up until 7/22. The window issue was not fixed but rather disabled by locking the convertible top. However, the problem reoccurred and the the car was left again on 9/29 to be checked and they called the following today to indicate the car was ready to be picked up. However, the issue occurred again on 10/8 and my husband texted Manny Venegas but has received no response as of 10/12.

Porsche of Plano has wonderful service. Jeff, my service advisor was very helpful in taking care of my car especially since a large piece of wood hit and destroyed my windshield as I was driving to the dealership to get my 20,000 mile service.

Had a great experience with the wonderful and professional staff at Porsche Plano. I called them up about an old recall that wasn't done on my cayenne 955. They arranged an appointment within a few days because they didn't have the parts in stock, and as soon as they arrived I was contacted and given a decent courtesy car. The repairs were done within two days and to my great satisfaction. I was also very impressed with the customer service from the service department, they were very professional and would advise any Porsche owner to visit them.

Jorge Delacanal was great. I would highly recommend him to anyone who is thinking about purchasing or leasing a new or preowned Porsche. His attention to detail and follow up are excellent. He professionally guides you through the process. You never feel pressured at all.

Broke the key for my wheel locks. They removed the locks and replaced with regular lugs. Very reasonable price.

From start to finish I felt like I was getting the ?white glove? treatment.

Jon Griggs and Mark Laurenzi were truly exceptional to work with on the purchase of my new Porsche and, yet again, set the standard for exemplary customer service. I give Porsche Plano my highest possible rating and recommendation.

Nick was great during service and keep me informed every step of the way.

I traded my Panamera for a newer Cayenne at Plano Porsche. They had the one I wanted and it was very pleasant experience. I had my Panamera serviced there for 4 years and that was just as good. I highly recommend them

Jorge was very helpful in the process on upgrading to a 911. He was very friendly and knowledgeable on the car features.

Excellent service and knowledgeable salesman, made process very easy, answered all questions and was never pushy or rushed with us.

Excellent experience dealing with the staff at Plano Porsche

Becky provided excellent customer service as always.

Service experience is usually pretty good here. The effort to sell me to do the major service, made me feel like I was in a finance office, very cheesy. Three options on a paper with all the items listed. Almost all of them were inspection items. And for this they wanted 2,500.00. She wrote decline on the paper, and ask me to initial it when I said no thanks. Like this paper is destined for anywhere but the trash. Really disappointed in the approach, seemed desperate. The service suggested was so overpriced, I had to just say no. I bought 4 cars from them in the last few years, they need to do better.....

I have problem with garage opener since I bought my car. The technician checked everything but can?t find any problem. My service advisor Becky takes extra step to asking sales department, and salesmen Chris came to my house yesterday, he is so professional, knowledgeable about my car and solved my problem in 5 minutes.

Boardwalk Porsche is the best ! Second Porsche - love it ! They make you feel like you ARE FAMILY. - really ! Tim is the bomb! He always make me feel like the princess that I claim to be. Haha. The service department is terrific. Honestly I don?t feel like they look at my car as a cash cow. They do what should be done , And a great shout out to Isaac too. You can?t go wrong her at this spot !

Very profesional , and understanding . Made the customers option be heard and talked the problem out! Make me want to keep buying porche .

The service staff promptly met me at my car when I arrived. My service rep, Isaac Madrid, took all my comments, offered me coffee and water, arranged a loaner car, and kept me informed on additional work needed.

They worked hard to find the car we wanted and we we couldn't they were helpful with the ordering process. Including helping describe the various features and options. They kept us up to date with the delivery status and the car was delivered on-time. The purchase process ( besides the push for additional services and warranties) we OK. Josh did a great job with introducing us to the vehicle and very helpful throughout.

Porsche Plano was great in all areas- prompt, professional, courteous, responsive and unpretentious. They were thorough in explaining the features on the cars and their warranties. Easy to work with-I would recommend them to anyone in the market for a great deal on a solid car.

Porche Plano picked up my car, did the work, washed and cleaned the vehicle and then returned it. The process was painless.

Purchased a 2019 Boxster from Porsche Plano. Researched pricing for 5 weeks prior to purchase. I was in touch with 5 dealers. In the end, none of them could beat Porsche Plano. I highly recommend Scott, he was well prepared for my visit and I was in and out with my new car in a little less than 2 hours. During my time there I was “well taken care of”. One of the few times I walked out of a car dealership KNOWING I got a great deal

Great experience! They keep my 2008 Porsche 911 in perfect condition

Overall great experience! Really appreciate the level of service provided and the true customer care. Even though I did not purchase my car from this dealership, after my first experience there, I will definitely start here first for my next purchase.

Recall handled timely. Service adviser was on top of the issue. Facilities clean and disinfected.

From start to finish the process was fast and easy. Each person that I dealt with was friendly, professional and easy to communicate with during the buying process. I started with Jorge Delecanal and he was informative and made sure that if I had questions he was there to answer. James Wood, the finance manager was awesome, he did everything he could to get me the best rate or price on things that he could. The final salesperson was Mark Laurenzi and he was helpful and informative as well. I would say this was the best experience I have had buying a care. THey really care about what they can do for you and how they make the process successful. Thanks to all. Brian Nelson

Very pleased with the professionalism and attentive service and staff

40,000 mile service was performed professionally, in a timely manner. My service rep(Isaac) was very knowledgeable, very cordial and professional. He kept me well informed and went over all that was done and why.

In late 2019 I was in the market for a 2020 911S. I was talking with a dealership in Dallas and they rubbed me the wrong way so I decided to shop my build out package to the other dealerships in the area. I called this dealership and the salesman took my call. I emailed him my build out and with no hassles gave me the best price of any dealership in the Metroplex. Later another dealer told me they would have matched it but my question was why not give me your lowest and best when asked. At any rate I came into the dealership put down my deposit and began the wait. During the build out I was kept abreast of the cars progress all along the way. When it came time to finance the car they gave me the best deal. I was worried about the finance part because it seems this is always dicey regardless if one is dealing with Honda, Volvo or Lexus. As I said these guys treated me fairly. The salesman explained the car to me. He took as much time as I needed and encouraged me to call him with any questions. All good from start to finish.

I always have a great experience at Porsche Plano and am so grateful for Rebecca M. She always makes my few and far between visits, seamless. Thank you.