Just moved to Plano. Had recalls etc needed on my 2016 Panamera. Garret M. Was my serviceman Wonderful service.

Rob and Owen from Porsche Plano took the time to understand what I wanted in a new car by all aspects from features to maintenance to pricing. Having purchased a vehicle from Porsche Plano previously, following this 2nd terrific experience, I am certain that I will remain a loyal customer for many years to come.

Good job by Manny, he took care of my tire which was bent and he had to fix.

Unfortunate that we turned in our Panamera. The Taycan is way late being delivered. Worked out well since the price came out at over 150k. We love Porsche even due to this situation.

Samantha was great! The whole process was quick and easy from beginning to end. By far the best experience I have had at a dealership.

Sales personnel couldn't be bothered. Guess they have all the business they need.

911 you've come a long way since 1971 🇩🇪

The best customer service hands down My wife s car had a problem and I called my service advisor Jeff who is amazing by the way, he asked me to just come by so that he could take a look at the rear view mirror which had fallen off. My wife went there the next day, was treated with utmost respect, the problem was fixed but the customer service was amazing. A big round of appreciation for Jeff for such an amazing customer service , hopefully other people can learn from such an example . I am buying my next car from this place !!

My service guy Issac is very attentative and supportive of my time and needs. Awesome service.

In by 7:30, out by 4:00. Did a great job on the Macan. Looks like new!

Great service. Josh made the process seamless and easy. Great price for a great car!

Isaac is always so accommodating and helpful. He makes me feel like I am part of the Porsche family. I know he will always make sure my car is in tip top condition and won't try to sell me anything I don't need. He has been my service advisor for about 10 years. I wouldn't have it any other way! (Also, everyone at Porsche Plano is nice and friendly. Nice environment.)

Excellent job from Mark Laurenzi and the whole team. This is the third new car that i buy from Mark and he has been absolutely always great.

Great customer service, work completed in expected time-frame. Thank You

Sold the car out from under me and the salesman could care less.

Grossly Over charged for simple, routine items. Misrepresented several items. They act like they are doing YOU a favor by doing work that you pay them for.

Grossly Over charged for simple, routine service items. Misrepresented several items. They act like they are doing YOU a favor by doing work that you pay for.

Excellent service from the minute I walked in the door. They made it very easy to become a new customer. I am 100% satisfied.

The dealer diagnosis of the problem was not accurate.Initially the window motor was to be replaced ,a replacement was ordered from Germany which takes one week and They will call us for for an appointment. Three weeks later I called to get status and I was informed the motor arrived that day. I was given an appointment for the following Monday. Took the car on Monday , I was told they need the car for few days to replace the motor,called on Wednesday to let them know that we need the car on Thursday and they thought it’s possible. Passed by Wednesday evening to get the child car seat so we don’t rush them. While there I was told the car is ready and the motor wasn’t replaced and was a programming update only!!!!!!!

Great people to work with. My car was just barely out of warranty and they got Porsche to pay for most of the repairs.

From the initial phone call to the final delivery, Samantha was the consummate professional. Although the vehicle I purchased was preowned, there was nothing less than the most exceptional customer experience. Since I was not from the area (drove in from The Woodlands) Samantha offered to review my vehicle on fine detail, texting me several pictures of interest, before I made the trip to pick up my new purchase. I want to thank Samantha and her management at Porsche of Plano. William Miller

Since I got my Porsche, I always took it to Park Place. Park Place became so sheisty and will always conjure up a $2,000 oil change and “other charges” every time. Then later to find out it was unnecessary or not even completed. The staff is a revolving door too and your just a number in queue.. literally! Plano Porsche are more down to earth and only have charged and or serviced what was needed. They provide loaners and a text service that makes it convenient. World of difference in service and I will be making my next purchase with them.

Very helpful. Nice selection

Great experience for the first visits to Porsche Plano. the staff Jason, Chris...are very friendly, professional and supportive. Hope I have nice? journey with my first Porsche Cayenne.

I have been a customer for years. Great place ave great employees

Great service

Good overall, wasn't notified when car was ready however.

Excellent experience The sales person was very friendly but not pushy Buying experience was fast and efficient

Devin Tyler provided professional and friendly service as always. We will continue to be Porsche Plano customers for years to come.

Nice experience repairs took the time estimated. Nice waiting room.

Jeff was very courteous and helpful. Excellent customer service. I tried to get the key programmed for my Panamera by another dealer, firstly they could not and wanted to charge me 2 hours of labor to diagnose the issue in addition to programming fee. Kudos to the Mechanic at PP who programmed it without any issue. I wouldn't hesitate to go to PP for any of my service needs. I also ordered some parts with them, very efficient ordering process and timely arrival. Thanks PP.

First visit to service after purchasing a preowned 911. Manny Venegas took care of all my service needs and answered all my questions while smoothly processing my vehicle. Highly recommend Manny!

David Loder was so helpful with our Porsche 911 trade-in and very knowledgeable about the 2019 Porsche Cayenne.

Tim took great care of me, and my car looked and smelled brand new when I picked it up from being serviced and detailed.

Outstanding service as always!

Nice cars

Tim our service adviser is the best ever! Wouldn't go to any other Dealership! - My wile & I love this Dealership and ALL the Staff!! - In fact we live not far from a Porsche Dealership & would rather go all the way to Plano Porsche for Service and ALL our vehicles!!! - We have been going there for Years!!!!

I would really like to thank Larry in the parts Dept. for going above and beyond by getting me a special part for a 911 that could only be ordered from Porsche in Germany. Larry made it happen, I spoke to many other Porsche stores in the area and they really could care less about helping me get the part. Larry truly made it happen in a weeks time! Larry really deserves to be made aware of his excellent service and the commitment to help his clients. We all truly wish there were more people customer service oriented like Larry. Thank you Larry for all the help.

Excellent customer service with knowledgeable and friendly staff. I experienced the fastest auto purchase to date and will return again!

Calm, no hassle environment. Extremely knowledgeable salesperson (D Loder). Very personalized attention. He helped me with my lease return at another dealership.

Chris did an awesome job for our family and delivered to us a great car in no time. Chris took the time to listen to our needs and met us every step of the way. He made buying a car from a couple states away a breeze! Thank you!

This was literally the worse service I have ever had, took my vehicle there to have it serviced and came back to a completely damaged vehicle. I was treated less than. I immediately replaced my vehicle with a Tesla where the customer service is easily twice as good and I feel like a valued customer - a customer service rep told me “ it’s not like Porsche of Plano will shut down because of you” That is perfectly fine so I took my money else where and I haven’t had a headache since

Mark Laurenzi is a true ambassador for Porsche Plano who embodies the Customer First experience at this dealership. Knowledgeable, friendly, and very focused on the customer's needs.

My 2nd and last visit. Same conclusion each time. Probably a great place if you are buying new or not questioning the cost of anything.

Owen Scales, Mike Marshall and Jon made it easy to purchase my new 2019 Cayenne S from Porsche Plano. As an effective team, they created a deal that I could not refuse. Moreover, it was easy. They are a pleasure to deal with. Highly recommend this winning team.

I didn't even have to think. I knew what I wanted and he made it happen, easily and super convenient - and I live in Houston! :)

Everyone whom I spoke with at Porsche Plano was very professional during our recent service request to replace a batttery in our Macan GTS! My first contact was with Chris Allen and after I explained the situation to him he then immediately put me in touch with Manny Venegas who was extremely helpful and quickly repaired the GTS and got it back on the road the same day. We are very happy with the service provided and grateful that Manny was our Service Advisor. Thank you Manny!

Mark was great, made everything fast and easy

Great buying experience. I got a fair price for my trade and a good price on a 2016 Cayman that looks and drives like new. I?ve been a Vette guy for many years, but couldn?t pass up this deal.

Everyone was courteous and most professional.

My overall experience with Porsche Plano was pretty amazing! I walked in, told them what I wanted and walked out within two hours. No complications with anything. Trade went as expected and never had to hasel or deal with anyone.

Sam C. made the purchasing process fast, easy and enjoyable. Fantastic job! Loving the new Macan Turbo!!

Chris went beyond our expectations in professional, easy going, inviting manner! Extremely knowledgeable! We have a relationship we will teasure for tears to come! More than pleased!

Tim was very polite and courteous at the outset and maintained great communication channels with me, both for existing service and follow-ups to come. Fast loaner car process and did a great job addressing a billing discrepancy.

Extremely expensive for 20 k service... 1200 dols... will stop servicing as soon as warranty is over...

I dealt with Chris Allen at Porsche Plano and he was the most attentive, detail oriented, and professional salesman I've ever encountered. No pressure whatsoever, and a complete professional!

Tim the service advisor was great, he kept me very informed of the status of my vehicle and made sure everything was perfect.

I have bought several new cars in Dallas/Plano area over the past 20 years - the latest on Black Friday 2018 buying a Porsche Macan, from Porsche Plano was the best experience singularly because of David Yoder. We bought our new 2018 Macan in about 4 hours the first day we stepped in to the dealership on Black Friday - including test drives. That Porsche does not offer incentives has made David a miracle worker of sorts. David showed us cars with different trims, pros/cons of each and recommended the after market options which we bought. While I have worked with dealerships in other luxury brands over the years, David made the Porsche Plano experience special. David insists on us calling him with questions instead of checking the manual and even showed up at our house to make our old garage door work with the Porsche remote. If you are in the market for a Porsche or a similar brand, first see David and enjoy Suchi and Badri Devalla

Never thought I would buy a pre-owned Ford F-150 from a Porsche dealership, but I did! Chris Allen went out of his way to accommodate my schedule. The vehicle was nicer than comparable ones I looked checked out at other Ford stores. I was a little apprehensive about going in the Porsche store to buy a $30K truck but everyone there made me feel welcome and pleased I was buying this vehicle. Suzanne in the business office had everything ready to go and I was on my way in no time. They don't keep many pre-owned off brands on the lot, only the best ones! Worth checking out for sure! Thanks for the great buying experience!

Jeromy Boulet was top notch from the beginning to the end! He made the process smooth and painless and I bought the car of my dreams in record time! Job well done to the entire team at Porsche Plano.

Very open conversation and easy process. Inventory was decent.

I was very pleased with my first experience at Porsche Plano. My service adviser (Manny Venegas) was EXCELLENT and always provided me with updates as my Cayenne was due for an extensive 80K mile service. The price was fair and I received a great loaner car (Macan) while my car was in for service. I could not be more pleased with Manny and the service team at Porsche Plano.

Took car in for 8:30 appt. rental was ready. Entire drop off experience took about 15 minutes. Isaac kept me informed of where they were in the process & my car had been washed & was ready when I went to pick it up. Cost estimate was to the dollar. Don’t know how the experience could have been improved.

These folks go over and above to make sure the customer is happy with their service.

Excellent service and reception. My "go to" place for repairs on my Porsches.

The concierge was friendly and helpful. They offered me snacks and beverages and then assigned me a sales representative. The sales representative was honest, knowledgeable and non-aggressive. The whole process was pleasant, which is rare for a dealership.

Just had my 4 year service on my "Baby" and the process was very uneventful. Issac was a dream, so pleasant and communicative.

Devin Tyler does an exceptional job of listening to my dumb questions and walking me through the solution or correction to the problem.

My service adviser Jeff kept up selling me on services and I fell for it, until he offered me a calibration on my "lane deviation" feature that I don't have. When I told him I did not have the feature he assured me I did. Well... when I picked up my car there was no "lane deviation" feature. I informed the Manager Aaron Woods. First he tried to tell me I was wrong and must have misunderstood. Good thing i have the voice mail my service adviser left me offering the calibration of my lane deviation . The manager said he would "investigate". It's been a week now. Must be a thorough investigation. Scam written all over this one. They got me for $2k.

As always, called Devin with a problem and he had the resources and parts ready when I arrived. Problem solved.

Had a blown tire on my 911 and brought it to Porsche Plano. Everyone in service was very kind and helpful. I received follow up phone calls as to the progress of my repair and also when my car was ready. The car was ready when promised and was washed and ready for me when I arrived. I would use Porsche Plano again for service if needed.

Disorganized Buying process and follow up No call backs from F&I when promised.

I purchased a 2017 Cayenne from this dealership last fall and had a good experience with the salesman - Josh. I must say that I went into my first Porshe purchase expecting to have a superb customer service experience, but from there it went downhill fast. First a rat got into the engine compartment and bit through a wire and it was giving me weird warning lights. When I took it in they said it would cost $1,800 to replace the harness as it was not covered by warranty. I asked them to send me a picture and quickly could see that it was just one wire, which I asked them to repair, not replace the whole harness. They would not do it, so I told them to do nothing and took it home and fixed it myself in less than 10 minutes for nothing. The wire that was chewed in two had been stuffed far back up into the bundle of 50 or so wires, so it was hidden from view, which I did not appreciate. I complained to the service dept, the customer service dept, and ultimately wrote a letter to the Manager of the dealership explaining my frustrations and offering to come meet and discuss it. Never heard a word from him. Next, I had a glancing collision with the corner of a curb near George Bush which blew out 2 tires. Thank God I bought the $1,800 tire protection package. Oooopps! Does not cover hitting a curb. So I complained and requested to cancel the policy and get a refund. They agreed, but now 8 weeks later, I don't have the refund and Suzanne, the woman who sold me the policy (from Auto Nation) has not responded to my last e-mail, sent a month ago. …Update to the Tire policy refund. After I posted this negative review on a few sites, I got a quick call from the Manager of the dealership, but all he could say was that it is their policy to replace any part that is not working, no matter how easily repaired. He did request that I send all the emails documenting my problems with the service department and then on the policy refund, which I sent several weeks ago and then never heard anything further. Meanwhile, I still did not receive the refund from the Tire policy and it is now 12 weeks. A new person, Nichole emailed me that a check had been sent to my home address 2 weeks before, and that if I had not received it they would stop payment and re-issue. I said I had not received it and she said she would get it that afternoon and FedEx it to me and send me the tracking number. 5 days later I emailed to find out where the tracking information was and she said, oh yes, let me check on that – and then emailed back that they could not make payment directly to me because there was a loan. I said fine – just send payment to the bank and tell them to credit the loan and notify me. 2 weeks later, I check online and find that there is no payment. Although there was a payment a month ago that was reversed because payment was stopped on the check. Soooo – they sent the payment to the bank even though they specifically emailed me with a check # and my home address. I know this is confusing and long, so I will just stop and say that no one I have dealt with beyond the initial salesman seems to have a clue or care, so if you buy a car there, don’t expect much after the sale is closed. I am due for my 20K service and checked to see what is included and what it costs. Not much and $1,100. I checked with Kwik Kar and they will do the same things including changing all the filters (air and a/c) and flush the brake system for $350. Hmmmm - what to do? No question there – I will save $750 and not have to leave my car for a day at a dealership in which I have no confidence.

I have now bought 2 CPO Porsches through Porsche of Plano and I can't recommend them enough. Although not a super fan of the no-haggle CPO pricing (but all dealers do this now), overall was very satisfied with purchasing process. They are always helpful and answer all concerns or questions. The other thing that I'd mention is that I always feel "at home" there when I come in. The employees who work there seem to really enjoy their job and it shows in how they are attentive (but not overbearing), considerate, and knowledgable. The dealer also does Porsche events that are great fun. So the dealership feels like family/friends. Plus you might get to drive home in a Porsche! There is no substitute.

This dealership doesn’t honor their promises. They practices are questionable. At this point the dealership has given me the run around. I have a big problem with people or companies not honoring their promises

I purchased a 2017 Cayenne from this dealership last fall and had a good experience with the salesman - Josh. I must say that I went into my first Porshe purchase expecting to have a superb customer service experience, but from there it went downhill fast. First a rat got into the engine compartment and bit through a wire and it was giving me weird warning lights. When I took it in they said it would cost $1,800 to replace the harness as it was not covered by warranty. I asked them to send me a picture and quickly could see that it was just one wire, which I asked them to repair, not replace the whole harness. They would not do it, so I told them to do nothing and took it home and fixed it myself in less than 10 minutes for nothing. The wire that was chewed in two had been stuffed far back up into the bundle of 50 or so wires, so it was hidden from view, which I did not appreciate. I complained to the service dept, the customer service dept, and ultimately wrote a letter to the Manager of the dealership explaining my frustrations and offering to come meet and discuss it. Never heard a word from him. Next, I had a glancing collision with the corner of a curb near George Bush which blew out 2 tires. Thank God I bought the $1,800 tire protection package. Oooopps! Does not cover hitting a curb. So I complained and requested to cancel the policy and get a refund. They agreed, but now 8 weeks later, I don't have the refund and Suzanne, the woman who sold me the policy (from Auto Nation) has not responded to my last e-mail, sent a month ago. I am due for my 20K service and checked to see what is included and what it costs. Not much and $1,100. I checked with Kwik Kar and they will do the same things including changing all the filters (air and a/c) and flush the brake system for $350. Hmmmm - what to do?

Just bought third Porsche from Plano Porsche. Impressed with the professionalism of staff. I have worked with other local dealer previously and really enjoyed my new car sales experience at Plano Porsche. Looking forward to new relationship with this dealership. Steve Mc

Great customer service and very knowledgeable sales personnel!

If possible I would give a 0 star!!! Our experience servicing multiple porsches at this location for many years with Isaac was great and he provided the best service for with at least 3 of our porches. But Isaac wasn't available and when I was scheduled with a different service advisor named Jeff, my annual service charge suddenly went up from few hundreds to over $1200. The reason was given to me was I upgraded my car from 2013 911 to 2014 911 turbo. Recently on my last visit with Jeff, I brought in my car to the dealership because the engine coolant light was on. When I brought in the car, only the coolant engine light was on and I was told it was a quick fix. Then I received a call notifying me that there are many other issues that needs to be fixed and my warranty just expired a month or 2 ago. What a perfect timing for all the issues to pop up after the warranty expired and I had to spend $2k to service and fix all issues. I felt that it's either the dealership trying to rip me off or Porsche just suddenly gets unreliable after the warranty expired. Never go back to this dealership again, and would rather drive further to purchase and service my cars in the future.

We had a huge repair done at Porsche Plano. 25,000 mechanical only. We had to take the vehicle back several times. They would say it was ready and we would pick it up and the vehicle leaked oil. This went on 4 times. The last time I picked it up noticed some spots on the windows. Plus smelling antifreeze but temp gauge good. I thought it was tree sap so I took it to the car wash same day and that’s when I noticed pits in the window glass on outside. I have no clue how they would of done this to our vehicle. I’ve called Service Advisor and email with no call back. I left message explaining issue with Service Manager and I have not been called back. We have put very few miles on vehicle since getting it back because we are scared it will start leaking oil. Never return calls, very unresponsive. We have used the Porsche store in Dallas and had great results but our vehicle broke down in Plano this last time. Sloppy work and vehicle damaged and Service manager ignored my calls. It’s been a little over a week to give them the opportunity to repair the damage and do the right thing. I would really think twice about using this store.

Great experience with Chris Moore. Very knowledgeable and easy to work with.

It was a great experience and I would recommend this dealer to my friends and family.

Christopher Campbell Moore gave us 100 star service! Totally awesome!

Jeff was attentive to all of my needs and kept me informed of my service. He made the service trouble free.

Good before and post service Good communication Jeff was good to work with

Isaac and Devin were an absolute pleasure to work with! There was a little mishap regarding my vehicle showing as registered to the previous owner, but nothing that couldn’t be resolved in a timely manner. Devin was able to get my vehicle registered properly in their system. I brought my vehicle in for regular standard maintenance on a Friday morning, they provided a 2018 Porsche Mecan for my interim vehicle while they provided the required maintenance on my 2013 Porsche Cayenne, and my vehicle was serviced and ready for pick up the following Monday. They washed and vacuumed my vehicle prior to pick up and my over all experience with Isaac and Devin was nothing short of outstanding customer service! I will continue to have my Porsche Cayenne serviced at Porsche Plano until I decide to trade it in for another Porsche. Outstanding cars with outstanding customer service! What more could anyone ask for?! Thank you Isaac and Devin! I couldn’t be any happier!

Great experience - Mark was very helpful. Had identified Macan Turbo as the direction I was leaning, but Mark was knowledgeable about both his own product as well as the general market. Also gave a thorough walkthrough of the car on sale

Wonderful buying experience. Recommend dealership.

I drive from northern New Mexico to Dallas/Plano for all my Cayman's and Boxster's services. I have known these guys personally for over 30 years and they have never failed to live up to my expectations.

Excellent experience! Easy to deal with and very attentive.

Went in for an oil change, came out with a major service. A little surprised.

Thank you Jeff. I had my 2014 Porsche Cayenne serviced at Porsche Plano, Jeff was my service advisor and he went above and beyond to provide excellent customer service.

Extremely helpful, went out of their way to return car back to me.

Excellent customer service provided by Devin Tyler in the service department.

In and out quick. Great people no up sale attempts

I called about 3 weeks in advance to schedule my service appointment. I indicated that if the car needed to be there overnight, that I would need a loaner vehicle. On the day of the appointment, I was greeted outside as soon as I pulled up. Devin made sure all of my information was up to date and quoted me an approximate price for the servicing. The loaner vehicle was ready quickly...that whole process took less than 15 min. My service advisor, Isaac, texted me later that afternoon with a short list (along with prices) of a few maintenance issues he suggested be taken care of. I called him back to request he move forward with the recommendations. He said my car would be ready the following day. Isaac is always very personable, knowledgeable, and accessible. I picked up my car the following day, and the entire process went smoothly.

ONLY PORSCHE DEALERSHIP WE GO TO FOR OUR PORSCHE'S & SERVICE!!! JEROMY BOUET IS THE BEST PORSCHE SALESMAN PERIOD!! TIM SHAFFER IS THE BEST SERVICE ADVISER PERIOD!!

I saw a car I was interested in online and contacted the dealership. They had the car ready for me to drive when I arrived. A few days later when I was ready to purchase the car, they had all of the paperwork ready for me when I came in after work. It was fast and easy. Definitely the best car buying experience I've ever had.

Dealership and sales personnel were all first rate.

Mark Laurenzi was terrific to work with. My experience was extremely positive and I am very pleased with the new car. I will be back...

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

Nothing but first class service the salesman was down to earth and explained everything to me.They work like a team from salesman to sales manager aplus

I worked with Isaac and he was awesome. Very attentive and a great listener.

Joshua Creadeur was very helpful and great with follow-up on all me questions throughout the sales process. Each time I contacted him, he responded very timely and kept the process going smoothly. I am in Florida and purchased the car remotely from Porsche Plano. I would recommend this dealership based on my interactions with Joshua and my overall satisfaction with my car purchase.

We had a great experience! Owen Scales educated us on our new Cayenne and was extremely professional throughout the buying process.

Saw this red 718 Porsche Boxster on line at Auto Nation. Chris Allen who I have purchased another Porsche from reached out to me to say he was now at this location. Drove up on Jan 1 to look at it as the deal look good on line. Mark the manager and Chris worked well together and car was just what I wanted. Was able to get the deal done and drive out and they stayed last early close to make sure everything happened. Great experience no high pressure sales and Chris Allen has been a great to deal with.

Mark made it a great from the beginning. After a frustrating experience at our local Land Rover/Jaguar dealer Porsche was a breath of fresh air.

My wife and I were looking to purchase a new car and we weren?t sure which make and model we wanted. We did a lot of research online, made a list of dealerships we wanted to visit. We spent all day on a Saturday talking to sales agents, their managers and finance personnel. It was the same process, presentation, sales gimmicks until we stopped at the last deslership on our list, Porsche Plano. All that changed when we met Josh Creadeur. He was very professional, knew his product, and went over every detail of a MacanS that we had our eye on. He was no pressure, no haggle! He made us feel appreciated and important. He introduced us to staff, gave us a tour of the entire dealership and made us feel as though we were being welcomed into the family. We purchased the Macan from him and plan on returning to Josh at Porsche Plano when we are ready to purchase a vehicle for my wife. We liked the selection, the dealership, and most of all, they have true professional who is considerate and courteous in Josh Creadeu! Thank you Porsche Plano! John and Gaila Barnett

Great car buying experience No hassle, great car. Would buy from again

Outstanding service throughout the entire process by Mr Chris Campbell Moore!

Always outstanding. Service is quick and they even wash my car.

My service consultant was terrific. Unfortunately, I set up the appointment on line, but when I arrived at the dealership, they had no record of it. They took care of me anyway.

So there is a dilemma with my follow-up. Porsche replaced the starter and the car fires up crisp everytime, which is really nice. I give that 5/5 stars for that, for the right diagnosis. However, the service should really get 0/5 stars. Actually, negative stars if it was a choice. There was a giant communication issue between Jeff and I. What he heard, and what I tried to convey were two different things. I had three other issues another dealership is fixing when I bought the car. However, I believe I clearly stated if it is covered under the warranty, they are welcome to fix it. (Extra money right?) I was not sure if it was covered under my warranty, but Jeff assured me it is his job to find out. Not stating he had to do a diagnosis first, which is at my cost. Odd, because I told him the exact issue with the car. I know from the dealership I bought it from. However, I lived 6 hours from it. Convenience eh? Second, Jeff stated I was missing a sub-frame piece #987 331 161 05, which he stated is a hazard/unsafe if was missing. He said I would have to sign a form saying I am driving the car knowing it is unsafe, since the part is missing. I never sign this document, nor do not have this to show the original dealership i bought it from. Then the day when I went to pick it up, I was called early in the morning and told it was fixed/ready to go, but was not told until I arrived they needed payment from the warranty company prior. ALSO, I was charged for two diagnostic fees, which I paid because I did want my car. However, I got my car at 5;30pm. I did write two emails to address my concerns to the service manager Aaron Woods and Mike Marsh. Aaron was prompt on responding, but I believe there was a communication issue with him/not on the same understanding. He kept stating his technician needs to get paid, but he said if it pleases me he would refund one diagnostic charge. Both should have been refunded. EVEN WORSE, and this is a giant PROBLEM. Mike Marsh called me, starting talking, and then stated "he needs to look into it, [and] he would call me back". He NEVER did. Like I reviewed, the parts department has been great. The service department is HIGHLY NOT RECOMMENDED. My experience was poor here.

So there is a dilemma with my follow-up. Porsche replaced the starter and the car fires up crisp everytime, which is really nice. I give that 5/5 stars for that, for the right diagnosis. However, the service should really get 0/5 stars. Actually, negative stars if it was a choice. There was a giant communication issue between Jeff and I. What he heard, and what I tried to convey were two different things. I had three other issues another dealership is fixing when I bought the car. However, I believe I clearly stated if it is covered under the warranty, they are welcome to fix it. (Extra money right?) I was not sure if it was covered under my warranty, but Jeff assured me it is his job to find out. Not stating he had to do a diagnosis first, which is at my cost. Odd, because I told him the exact issue with the car. I know from the dealership I bought it from. However, I lived 6 hours from it. Convenience eh? Second, Jeff stated I was missing a sub-frame piece #987 331 161 05, which he stated is a hazard/unsafe if was missing. He said I would have to sign a form saying I am driving the car knowing it is unsafe, since the part is missing. I never sign this document, nor do not have this to show the original dealership i bought it from. Then the day when I went to pick it up, I was called early in the morning and told it was fixed/ready to go, but was not told until I arrived they needed payment from the warranty company prior. ALSO, I was charged for two diagnostic fees, which I paid because I did want my car. However, I got my car at 5;30pm. I did write two emails to address my concerns to the service manager Aaron Woods and Mike Marsh. Aaron was prompt on responding, but I believe there was a communication issue with him/not on the same understanding. He kept stating his technician needs to get paid, but he said if it pleases me he would refund one diagnostic charge. Both should have been refunded. EVEN WORSE, and this is a giant PROBLEM. Mike Marsh called me, starting talking, and then stated "he needs to look into it, [and] he would call me back". He NEVER did. Like I reviewed, the parts department has been great. The service department is HIGHLY NOT RECOMMENDED. My experience was poor here.

Just picked up my 911 Targa 4 GTS from Porsche Plano. My sales person Josh Creadeur was great to work with. Not only was he friendly, but he guided me in selecting the perfect car for my needs. He completely changed my view of the car buying experience. No pressure sales, answered any and all questions and made the process seamless. I would highly recommend Porsche Plano but also Josh. If I could buy all my future cars from him I would. Thanks again Josh!

Our experiences was great! Our salesman made everything so easy!

Our experience was great! The salesman made everything so easy!

From the moment we walked in till the moment I drove out with in my Macan, the experience at Porsche @ Plano was simply stellar. What made it special was the high touch service Jeremy Boulet provided. He made the whole experience thoroughly enjoyable and kept me updated during the entire process as the car got built at Stuttgart through its transportation and afterwards as we got further enhancements done to the car such as lo-jack etc. I would definitely recommend this dealership and especially Jeremy to any of my friends and family!

Isaac is the best, always professional and friendly.

Excellent staff! Everyone was patient with questions and eager to give me a fun buying experience. No pressure.

Buying this Porsche was quick and efficient and the car is a lot of fun to drive.

Exceptional service and very professional. I bought a 2018 4s Panamera. I dealt with the service dept regarding my older Panamera and they were great as well. As a business owner my time is limited, they respected that and worked around my schedule. I highly recommend!

Exceptionally good experience. Can't think of a thing Porsche of Plano could have done better.

My wife and I were looking at purchasing a Lincoln MKT from this dealership. Due to the fact we live 800 miles away I didn't know how it would work to buy over the phone/emails. But they do it regularly and knew everything we must do. When my bank sent the check USPS lost the check and the process took a week longer than it should have and they we patient and had no problem waiting to work through the problem. Haven't received vehicle yet as it will ship this next week but would do business with them again anytime.

I went to Porsche Plano 2 weeks ago and met Jeromy who make the whole experience a pleasure. Next day a was driving a fabulous Carrera S. I will be back next year to get a GT3 :) Eduardo

Owen was great and walked us through the entire buying process as well as the car

General Manager, Craig, was super helpful and took his time to talk to me about the value of pre-owned Porsche and the warranty involved. I am so happy I decided to run by there after checking out Porsche's elsewhere! I am very happy with my purchase and the service from Sales Manager, Owen, who walked me through all the details on operation of the vehicle!

I recently purchased a Cayenne from Porsche Plano, my first purchase from this dealership. Our salesman Jeromy was a pleasure to work with - he was professional, friendly, and knowledgeable, and went above and beyond to ensure the process was smooth and stress-free. Great experience!

Overall very good experience. Very helpful sales rep.

I get great attention to my Porsche needs at Plano Porsche. Communication from the staff is spot on and the work I've had done on my cars is right the first time. The guys in the parts department are great and my hat's off to John G. for the fine work he does and the Service staff for their support.

Great service. Worked with me to ensure that the purchase was exactly what I wanted...were even able to get the wheels that I wanted on the vehicle. Great buying experience.

OUTSTANDING service and follow through by Jeremy salesperson

Great. I would recommend this dealership to all my close friends. Great service. Great car.

Excellent service.

The salesman Was very nice and helpful with me . Also he clear up all information about my car and give me some advise in some point . He was the best salesman I had work with him

Purchased three vehicles since 2010. Extremely satisfied with the entire experience. They perform all of our service on the Porsche's. We are always treated fairly. They truly go about and beyond. The relationships we have formed at Porsche of Plano we consider friends.

The purchase process was very efficient and professional. In all the amount of time spent test driving two cars, coming to terms and walking out with the keys was no more than 1 1/2 hours.

Neil was very helpful and went above and beyond most salesmen. I really appreciate him taking a personal interest. He is definitely an asset to Plano Porsche!!!!!!!!!

Top notch buying experience. It was painless, professional, knowledgeable, friendly, and very helpful. Sales guy (Owen) was great.

I have been a customer for over 6 years. Always pleased with this dealership

Fast and easy car buying experience. Professional and knowledgeable staff:

Samantha at Plano Porsche helped me purchase my Porsche. She was helpful in every aspect of an online purchase from halfway across the country. I don't believe I could have done this without her. Thank you Sam!

I scheduled my first oil change online for a 10 am time slot. The oil change took over 2 and a 1/2 hours. At one point I was told some of the staff had gone to lunch and it was going to be a little longer. Really, they leave for lunch but I can't because the oil change is taking more than two hours!! They never gave me updates on what was taking so long. Then I get my bill for $220 for an oil change! When leaving they tell me the next service will take over 4 hours. No way will they do my next service or any other work on my vehicle ever again.

Everything was great!!!! From the beginning to delivery!

Best customer service that I have ever received was from Owen Scales. He went above and beyond to make sure that everything that I asked for or wanted was taken care of. Thanks Owen and I will definitely pass your information to my other colleagues that are considering buying a Porsche.

Enjoyed working with Jason who was very professional and took the time to explain the process.

I had been looking to purchase a Panamera for over a year. I had contacted dealerships across Texas and received the best service and response from Plano Porsche. Specifically, Colin Kurth was professional and responsive. I thought he did a fantastic job and would return to Porsche Plano to purchase a vehicle again.

Work and service were great

The people that run the Service department are the reason for: EXEMPLARY Service?????? Issac is AWESOME and you are very fortunate to have him??????

Was in for annual state inspection- in and out, quick service.

Took my 2016 Cayenne in because the car was "spurting" every time it was engaged. I call the service department and was told to bring it in because the Cayennes of that year was having issues that they were well aware of. My car was taken and I was given a loaner, the whole process went smoothly. I was very please with the people and with the job done!

My experience was great everything went along smoothly as planned.

My service adviser is the best. He got my car right in and service was complete before I expected!

I had my state inspection and it was done in no time flat and with a car wash to boot!

Excellent customer service. I would highly recommend this dealership if you are in the market for a new or used car.

it was a Good service , knowledgeable Advisor and fast turn around

Nice experience with professional people and expeditious service!

Tim Shaffer did an excellent job of working with our extended warranty company to get the most out of our coverage. Excellent Service!

Mark, was a pleasure to work with. Very professional and very knowledgeable.

Service appointment was easy to make by phone with Devin, ready at the scheduled time and performed as expected. Time to perform was what I expected it to take. Car was washed, interior cleaned and came out looking great. I have had the car serviced here, at the dealership where purchased, since new with the same results each time. Very satisfied with their service. I would recommend to anyone.

Great experience, easy to work with, very knowledgeable

Devin was great. Communicating with me the entire process. Very good experience working with the staff at Porsche of Plano

Loved the whole process! I was following Adrian Jacobs to his former dealer and I was very impressed!

Great purchase experience David Loder took great care of us.

Was a pleasure. My car, papers were ready when i showed. Thank you for making it very pleasant.

The Serbia was first class from the minute we walked in the door to the time we left. Our salesman Mark was very knowledgeable about his product and answered all our questions.

Isaac is the best always go to him if you need your car serviced. Don't go to Jeff he is very rude and does not talk politely with anybody

With many car dealers you feel like you come away with covered in slime, always feeling something dirty just happened. But it was completely different with Porsche of Plano. I came away grinning from ear to ear. The car had something to do with it but overall experience added to the smile too. I was surprised at how much the staff seemed to exude interest and love for Porsches and their customers. I never felt pressured or that they were hiding something. They were very upfront and patient. They knew this was a big decision for me and wanted to make sure I was completely satisfied. And I was! Highly recommend Porsche of Plano. Great staff, Collin and Sam were amazing. Great facilities. If you are in the market to get a Porsche in Dallas, this is the place to go.

Great service. Great loaner car. The work was properly done and the car was washed.

Labor and parts costs are obviously high, but repairs are done right with qualified mechanics.

It was an excellent experience, no haggle, decent offer on our old trade in. They took care of us

Good location, easy to get there, clean setting, friendly service people

Excellent service and pleasant employees. Made the purchase and trade quick and easy.

Simple and easy. Car was ready to go in the time I was told. Service was explained and also my next service was discussed.

Recently bought a new 911S from Mark L at Porsche Plano, and it was an great experience. The process was smooth, easy and there were no surprises. I'd highly recommend both Mark and Porsche Plano.

Service was amazing. I have owned numerous other high end cars and Jeff was the best I have ever had. Very professional and thorough with constant updates during the whole process. Coupled with a great demeanor.

Really appreciated Samantha for all her help as well as the manager Jon. Highly recommended. I bought a Macan S and it was a great experience.

Isaac went above and beyond the call of duty to get my car repaired!

Owen was extremely helpful and polite throughout the entire process, from our first visit to ordering and receiving my new car. Thanks Owen!! Sherry

Very pleased with my purchase which went very smoothly

Tim Schaffer in service is one of the best! Always goes above and beyond to help me quickly without a wait.

Samantha provided the right amount of knowledge and support in my purchasing process. I was very satisfied with the entire experience and staff at Porsche Plano. I would recommend to others to purchase from salesperson and dealership

We came in 15 minutes before closing time. Our sales person David did not make us feel bad for being there so late or keeping him late. We had our own financing, but it was delayed due to our bank'statement processes. He was very patient and had my car ready 2 days later. It was a great experience and I will definitely be a repeat customers should the opportunity present itself!

Devin takes great care of me when I need service in my Macan. He's extremely polite and patient.

Very pleasant, sales person was very responsive and helpful.

Plano Porsche is the best dealer in Dallas / Fort Worth. From sales to service and everything in between.

I requested info on a vehicle that unfortunately had already sold. The nice people at Plano Porsche let me know if was sold and continued to stay in contact anyway and have offered several other solutions. So far, there is nothing that fits what we are wanting but it's nice that they cared enough to continue emailing me and trying to provide a solution

Annual Maintenance performed on time. Loan car was quickly provided.

very professional. All work completed in time frame promised. free loaner

David was great to work with, and very knowledgeable about Porche. What a great asset he is to the dealership! The overall experience was excellent.

The trade in offer was fair and the asking price of the vehicle was fair. One of the best car buying experiences I have ever had.

Great experience! Got exactly what I needed from Colin. Ironically, I have never met him in person yet. Was his day off when the opportunity presented. And a big Thanks to Mark L. for managing the "handoff". Bob

Great experience of buying a new car from Mark Laurenzi . Would definitely buy from him again.

Jason had the car ready when I arrived. We took a complete test drive on the tollway. The Audi A8L is a cruiser and needs to be 'air'd out' on a good road. The car was presented in very good condition at a competitive price. The offer for my trade was about 10% low. I returned the next day with checkbook and printout of a national used car price book. They agreed and we closed the deal. Some minor issues were handled immediately. Talk to Jason.

My sales person, Jason DeArmond, was great to work with and very responsive to my many questions about the car. I bought it sight unseen based on his help with inspecting the car, photos he took and answers to my questions. He even contacted the former owner for me to verify whether the car had been tracked.

Excellent Customer Service. Honest and Great employees. Enjoyed doing business with them.

I took my Porsche 911 in for annual service and maintenance. The service I received was exceptional as it always is when I visit Plano Porsche.

Adrian did a wonderful job helping us choose the right car for our needs. We love our Cayenne!

Working with Mark was terrific! My family has purchased several cars there and love the experience.

Reputable credible sales people. No pressure buying.

Good experience and very easy. I love the Macan and look forward to driving it for many years!

Perfect service department. It was my first visit and great staff.

Mark, our salesman, was very accommodating in making our purchase smooth. We had a time constraint on the actual purchase day and he did the paperwork in advance to help with the process. He also kept us in the loop on delivery dates, etc. It was very helpful to know he was on top of the sale!! Thanks, Mark.

The service took much longer than expected considering the nature of the repair. I had requested return of my old parts so I could use them as a core on a rebuild. The service writer acknowledged and agreed to put the parts in my car but failed to do as promised. When I asked about the location of the parts I was told they were thrown away and could not be retrieved. I told the service writer that I needed a remedy but he ignored my follow up emails. This is a dealership that sells cars $100k+ and I would expect better than just a two sentence email with no offer of a solution.

colin is personable, honest, and knowledgeable. he is a pleasure to work with. i will continue to buy cars from colin.

Very pleased with the experience. The car is wonderful, and the staff was easy to deal with and helpful. I felt the deal was equitable, and my trade-in was properly valued.

Recently bought auto and had excellent, fast, no haggle service from Josh. He also called back a few days later to make sure everything was going well.

Excellent service, customer service and follow up. Overall, everyone I interacted with was positive, professional and very helpful

Service completed professionally. The serviceman was very informative and communicated with me about all the issues.

Outstanding customer service experience. The sales process was efficient as well. Great people!

This was the best vehicle purchase experience in my entire life. Owen Scales was extremely friendly and knowledgable. When it came time to sit down with Nicole and run the paperwork, she had everything in order and this was the easiest finance process I have been thru as well. The purchase from start to end seemed like 1/4 the time I have had to deal with other dealerships.

Porsche Plano is a nice facility but the Sales & Service department are mediocre at best.

David Loder was our salesman. He was a great non pressure salesman to work with and very knowledgeable about the Porsche line of cars we were interested in. He was also very friendly and courteous.

I had such a good experience buying my Porche Macan GTS from the Plano dealership. I did a lot of research before making my final purchase. I chose Plano Porche because they had excellent customer service and the best price. Once I decided on the Porche Macan GTS the buying experience was so easy. We did everything over the phone and picked up our Macan. Jason was awesome. He was very knowledgeable and patient. I had never owned a Porche and I had many questions. I'm so happy with my purchase and will definitely be back to buy me next vehicle from Jason Dearmons from Plano Porche.

We recently purchased a two vehicles at Plano Porsche. I can honestly say it was the best experience we ever had Porsche Plano dealership. Jeromy he is awesome sales person and great customer service skills. Thank you all for your help buddy.

Great Customer Service by Jeromy. Always recommend buy car from here

Always excellent service and quality work! Very welcoming dealership that goes above and beyond my expectations. Thank you, Isaac!

With 12 months remaining on my 2014 Porsche Cayenne S lease, I stopped by Porsche Plano to start looking over my options. I was intrigued by the Macan and wanted to see if it would be a candidate for me when the time came. Josh Creadeur did an outstanding job demoing the Macan and discussing my options which turned out to include Porsche releasing me from my Cayenne S lease and putting me into a beautiful 2017 Macan GTS. Josh addressed every question, helped me get credit for remaining warranties I had on the S like wheel and tire warranties, and throughly reviewed the operation of the Macan before I drove away. His professionalism, follow-up, and friendliness were refreshing! I highly recommend seeing Josh at Porsche Plano!

Excellent Service. The Service Advisor Issac goes always above and beyond to make sure everything is taken care with your vehicle.

The sales person, Jason did an extraordinary job assisting us. He is very knowledgeable about the vehicles and patiently explained the differences of the models, introduced the new features and even helped us programed both keys after we bought the vehicle. He doesn't play the number games but help customers in any way he can. He's very professional and nice to work with. The lady who processed our purchase papers is also nice and organized. Our auto purchase processing was pleasant. We highly recommend this dealership, especially the sales person Jason.

The team was helpful. I forgot my car insurance card so they had to drive me home and pick me up. Sorry.

Best car buying experience ever! Sales guy, Joshua, was exceptionallly knowledgeable and a very non pressure sales rep.

Isaac Madrid is always very helpful and reliable. My appointment went very smoothly.

Well-experienced, highly trained service technicians along with high quality, responsive customer service at this dealership that regularly works hard to make the customer happy.

As always, EXCELLENT service - excellent quality, very professional and quick turnaround!!!

Great service and prompt on communication on the needed repairs. Worked directly with my warranty company to approve charges. I was given a nice clean Cayenne to drive all weekend.

Mark gave us great service without pressure. We were able to purchase the vehicle and take it Home. The trade in was fair,

I worked with Mark at Porsche in Plano. He made the experience easy and actually enjoyable. He helped me custom order my 2017 Boxter 718. After it arrived he helped me with all the presets including coming to my home and helping me with programming my garage opener in the car. Very nice show room and friendly people all around. This is my 3rd time buying/leasing a car from them.

Always treated with the best service and quality Tim Schaefer has always been a pro and made sure I was treated extremely well!

Isaac is awesome is a great guy. the worst part of servicing is it is unnecessarily expensive. there is nothing special about anything so not sure why you charge so much. this is one thing that Porsche should improve.

All was done on time and as quoted. The writers were all helpful as were the business girls and the car rental person.

Tim is one of the main reasons for us continuing with Porsche

This was by far the best experience I have ever had at a car dealership! Very friendly and professional!

Quick excellent service! Battery replaced at no charge and vehicle washed.

Great, I was given a great loaner and the service was spot on!

This was the first Porsche purchased by me. Colin provided excellent communication and exhibited a great knowledge of the product. I will definitely recommend him to anyone interested in buying a Porsche! Colin made the experience fun and easy which is not common for car buyers! Great Job Colin!

Excellent Timely. Excellent service rep. Very good communication

Good service n explain how to do the ? n I like car when my friends wanna buy a car ? I will tell my friends go to dealer from Plano ?

I had a great experience dealing with Jeff at Porsche Plano. He was very knowledgable and personable. He ensured that I fully understood the repairs that were to be made and personally ensured that the repairs corrected the issue.

As always, the service at Boardwalk was excellent. Fast, friendly. I never have to worry about any difficulties with their service department.

Great experience! Fantastic knowledge and Mark makes it easy.

The sales team was very knowledgeable and pleasant to work with.

I've owned multiple Porsches from multiple dealers and Isaac Madrid at Porsche Plano does the best job of all service advisors with my 2 Porsches, and Plano Porsche has been very professional and accommodating my service needs.

Great experience. Diagnosis and repair went quickly. Car was clean when returned to me.

Great service, knowledgeable sales staff, Josh was great to deal with. Was in and out in few hours, behind the wheel of my new Porsche Macan S.

Really nice experience, all the people working there are very helpful and attentive all the time!

Great service......................................................................

Our sales representative was Jason Dearmond. He was really great to work with and made our car buying experience fun and exciting.

From the first test drive, I needed the Porsche Cayenne GTS! What a great looking car that is not only practical with driving around my teenager and her friends but is also lots of fun to drive. Jeromy Boulet made the buying experience a breeze with helping me build the exact car I wanted, updated me along the way of where the car was in line at the factory to when the boat would arrive at the dock. Once the car arrived, Jeromy gave me a great walk through of all of the cars features (and there are a lot!) and has followed-up with me on how the car is doing. If you are looking to buy a Porsche go to Porsche Plano and ask for Jeromy! And when you rub your brand new wheel against the curb, call him up and he will take care of it!

I have a Porsche Turbo S with PCCB's and center lock wheels... I needed a tire repaired, but it's not a car you can run down to any shop to get fixed, you need special tools to remove and replace the wheels. They were able to fit me into their very tight scheduling like I was their best customer, and treated me as if I were getting a very costly repair made. Topnotch facility and staff. Can't say enough about their customer service, and dedication to meeting the customers needs.

I worked with a very experienced salesman name Jason, he was outstanding. The firm business shake was a winner and he knew how to operate every button in the car. I highly recommend this young man.

Matt Williams did a super job and took care of all the details. Finance person was excellent as well. Car is in perfect condition and a joy to drive.

Neil Conklin and staff were great. Car is beautiful, my wife's vehicle. White Panamera with grey interior. Finance staff was very diligent.

The service department and shop always fixes any problems I have with my 2002 996 to keep it alive.

My salesman, Neil, and the internet manager, Mark, made the decision easy. They worked together, even though I made contact separately, and helped me decide on which Cayenne to purchase. My internet/Edmunds price quote was immediately honored by Mark, and Neil made me aware of special leasing incentives on the eHybrid. All in all, a good buyer experience.

My car was serviced quickly and promptly, and the cost was in line with the original estimate. I was provided a loaner and so avoided any inconvenience. Excellent work.

Joshua Creadeur was so helpful and patient with me as went thru the process getting my new Panamera. I'm in the customer service business and he is the kind of guy I would welcome on my team anytime.

All the staff are very friendly and knowledgable, parts, sales, service, admin, management. The best Porsche dealership I have been too, and I have been to many over the years and in many countries. My personal favorites are Mark (Sales), Larry and Robert (Parts), Tim (Service).

I've bought many cars in my life (too many to be exact) and working with Colin and Jon at Porsche Plano was by far the best experience I've had. They were straight-forward and really made the process nice and easy. Thanks guys!

do not give loaner cars w advertsising!! will not accept again. thank uou

Somehow all of my basic service sort of fell into line and I had to get new tires, brakes, rotors, oil change, etc done. From start to finish all of the work was done professionally, quickly and within the cost estimate I was given. I count on Porsche of Plano to have updated and current information about all of my vehicles and to know and understand what my driving habits and needs are when I come in for service. Isaac is amazing and never fails to be on top of all maintenance issues and always returns my car detailed and like new! I can't say enough great things about Porsche of Plano! My salesman, David Loder, also followed up personally to make sure all of the work was done properly and to my satisfaction. He is an outstanding salesman!

Car was serviced in a timely manner. All representatives of the dealership were very courteous and helpful.

Once again...no problems...dropped off and picked up when promised.

the service and parts are both top Aron and his team and Larry and his team are both the best thank you

the service and parts are both top Aron and his team and Larry and his team are both the best thank you

Excellent and our salesman Jeramy was very helpful and accommodating.

I was very pleased with the experience of bringing my 911 in for service as I have been in the past as well. Mr. Devin Tyler was very helpful, courteous and professional. Mrs. Elizabeth McDonald was extremely helpful as I left my copy of the bill at the dealership. I called and Mrs. McDonald was quick to answer the phone, not always my experience in calling, and was quick to help me by finding my receipt on the computer and e-mailing it to me. (She was thorough in verifying I was who I said I was). My only disappointing experience was in speaking with a sales rep (I won't reveal who) about the purchase of a Cayenne, this person said they would e-mail me info on the vehicle (no brochures available) and a link to a site that would estimate the value of my trade-in. I've not received either. I have to assume this person misplaced my contact information. A minor inconvenience that I probably shouldn't have mentioned.

Very quickly replaced defective part. Nice touch for service rep to walk me to car and ensure all ok. Also appreciated offer or car wash.

Issac was great. I had a blow out and needed a new tire plus some minor buffing/cleaning of a quarter panel. Work performed was excellent

Hadn't planned on going with a Porsche, but salesman and process were excellent. Car drove like a dream

This is the last time I plan to use the Plano Porsche dealership because they have failed to fix issues with rattles, told me a brake noise was normal when I later found that there was a problem, and the latest loaner car was so dirty that I had to take it to be cleaned before I could use it because they had no one there to clean it. Now in the market for a new car, I don't think it will be wise to use this dealership any longer.

I'm happy with the service I received from Jeff on my Porsche Cayman S

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

Everyone at Porsche Plano is professional and friendly with no sales push. Jeromy Boulet was excellent in helping me purchase my first Porsche. I would highly recommend them.

Porsche Plano, the best Porsche dealer in Texas, quick response, accurate, reliable. Just perfect.

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

Dropping off my car & getting in a loaner took about 10 minutes. The next day Isaac called in the mid morning hours to give me an update. I appreciated that because I was able to plan my day & know about what time would be done. On my way to pick up my car I requested tires be rotated & Isaac made sure it was done before my arrival. The work was done in a timely manner. Outstanding service by Porsche of Plano.. Thanks to all!

Was very happy the deal was handled and happy to join the Porsche driver club.

Finding the first Porsche Cayman at this dealer was by chance. Now we have purchased three vehicles there and are a loyal customer since 2010. W do all of the business there that we can, Visit regularly, sometimes just to visit a bit. this dealer has us completely spoiled. Enough so that we expect to be treated this well everywhere we go,,,,,,, most know that is simply not the case. We can not compliment them enough, from sales, to service, the technicians, parts, and the entire staff. The all have us spoiled. It would be a very sad day if anything ever happened to change our experience at Porsche Plano.

Thank you so much, Adrian and everyone involved was wonderful. He helped me find the exact car I wanted and I am so happy with my entire experience. I am looking forward to a continuing relationship and will definitely refer people over.

I recently moved to Dallas and even though I didn't buy my cars from this dealer they treated me as if I was their best customer ever. Definitely there is no substitute for this dealership!

Service provided was very efficient. Service personnel were very professional and helpful.

I recently purchased my second Porsche after owning Mercedes for many years and driving roadsters most of my life. Plano Porsche has never failed to deliver exceptional, courteous service. Buying my new car was a breeze, My salesman knew exactly what I wanted in a car and found me the perfect vehicle to enhance my driving experience.

I recently purchased my second Porsche after owning Mercedes for many years and driving roadsters most of my life. Plano Porsche has never failed to deliver exceptional, courteous service. Buying my new car was a breeze, My salesman knew exactly what I wanted in a car and found me the perfect vehicle to enhance my driving experience.

Efficient, friendly service by a staff that knows how to deliver a superior customer experience.

Everyone was very helpful. Ms. Fairbanks exceeded my expectations by calling my auto insurance company to ascertain coverage as my proof of insurance had expired. She was kind enough to print proof of insurance for all of our vehicles. David Rosenberg was also very helpful.

I spoke with the dealership GM and he made it right

Staff was friendly and customer service was fantastic as usual. Highly recommended .

It was the most pleasant experience anyone can have when buying a car. I spoke with Matt and Nicole and immediately they made me feel protected and confident which was really important as I was buying from a distance. They managed to work around my difficult finance requirements and were extremely friendly and professional all the way but especially with the documentation. Their job is really to satisfy customers beyond expectation and they really love doing it. I am thrilled with my 991 C4S and will definitely buy from them again. Thank you Guys!

My wife is always treated extremely well any time her car is in need of repair. I travel a lot for my job, so I don't have to worry about her being taken care of. Extremely professional and accommodating!

Purchasing a new vehicle can be exhausting to say the least. That was not the case working with Jeromy and John at Porsche Plano. As a matter of fact, I am pretty sure that my wife and I wore them out although they were very patient and professional throughout the entire process. We switched from one model to the next several times and Jeromy was more than happy to educate us on every detail to make sure we made the right decision. Without a doubt the first time I felt at ease with no unnecessary pressure or slick sales tactics. He allowed us to go through the process at our pace and genuinely helps us find the vehicle that fit exactly what we wanted. I am so happy with our experience and Porsche in general that I am planning to purchase another model when available next year. I highly recommend giving Porsche Plano a shot at providing you too with outstanding service.

Went to look at a used Boxster that had just listed. Car was in excellent condition, price was right plus it was a CPO car so we decided to buy. Our salesman was professional and courteous both during and after the sale. From stepping onto the lot to driving of was less than 2.5 hours and everything went smoothly.

We dealt with Mark on the buying process and he was top notch. He had everything ready to go, making it the easiest and most pleasant buying experience that we have been through. Issac in service, is top notch. He was able to get our Cayenne in for service quickly and on one other visit, took care of something that I broke with no problem.

We made several trips to Plano Porsche before we made our final decision. No pressure at all, always courteous, helpful, and friendly at every visit. Rainer is a pleasure to work with. He is very helpful with the entire process even post purchase.

Great experience! Rainer was extremely helpful throughout. I didn't feel pressured into anything. Our service did not end after we bought the car. He has reached out to us many times to help answer any questions and to make sure that everything was going well with the car.

The experience of purchasing the Cayenne was efficient and pleasant with Josh. Josh is very knowledgeable and experienced with the Cayenne and assisted our family in selecting the correct options. We had unusually circumstances for which we needed to take delivery late on a Saturday evening. The entire staff of Porsche Plano accommodated our need past closing hours to complete the transaction. The Cayenne is our third purchase from Porsche Plano and the quality of customer satisfaction has not changed over the years.

Always very friendly and more than willing to help. This is my third Porsche, and the sales staff to the valets and service people always go the extra mile.

The place to buy a porsche. Mark Laurenzi was extremely knowledgeable and courteous. Highly recommended.

The Service Department and the entire staff was very helpful from the beginning to the end. Becky was very professional from th first time I called and guide me on making the right decision on changing the color of my rims. She also doubled checked the service history of my Porsche to make sure i didn't have any issues later on.

A few weeks ago, I began the process of purchasing a new vehicle and wanted to learn more about the Porsche Cayenne. I had spent quite a bit of time reading about the Cayenne, but wanted to talk to someone from the dealership who could answer additional questions. Fortunately, the receptionist transferred me to R. Owen Scales. It did not take me long to appreciate both his knowledge and his patience. Succinctly, he wanted to make sure that my questions were answered completely. Based on the phone conversation, I scheduled an appointment to meet Owen at the dealership. While there, I was able to test-drive two vehicles and as a result of the visit, I purchased a 2016 Cayenne with the exact equipment desired. I would also be remiss if I failed to acknowledge the contributions of Nicole Smith, Customer Finance. Her goal was to make sure the vehicle purchasing experience was as painless as possible. I would highly recommend both individuals, and dealership as well.

The entire car buying experience was pleasant and enjoyable. My salesperson, David Loder, was informative, patient, and willing to help in any way he could.

Great! Except no car available for me to drive while I have my car repaired. It was in the morning around 7:30

I wanted to get a Panamera 4s and Porsche Plano was the only dealer that had one in stock. I went to dealership and Jeromy B. helped to make my dream a reality. The buying experience was easy and smooth. The customer service is first class. Everyone is helpful and make the buying experience easy.

We experienced some jerking on acceleration of our Cayenne. Took it into Porsche Plano on a Friday morning and Devin Tyler was our advisor. He offered a loaner vehicle, but we didn't need one as we were leaving out of town for the weekend. While out of town, we received a call from Devin to explain their findings and he told us they were going to order the parts to have it overnight. He also assured us he would reserve a loaner for us if the car wasn't ready when we got back in town. Early Tuesday, Devin called to inform us the car was ready and they'd replaced the transfer case. We are very happy with the service Devin provided. He was very professional, cordial and was great about following up. Superb service!!

Yesterday's service experience went perfectly and worked exactly as it should.

Great suv that is full of options. Great sale reps at Plano Porsche, Plano, Texas. It you are interested in a Porsche visit this dealership.

Professional and courteous staff of service technicians. Isaac always goes the extra distance to provide accurate expectations and delivers the very best every time.

Jeromy B was extremely knowledgeable, patient, helpful, friendly, and transparent. The delivery of the car was seamless, i highly recommend Jeromy.

Isaac is very knowledgeable. kind, always willing to help and excellent service advisor.

Colin and the team at Porsche Plano made it very easy to purchase a car. After the purchase was complete, Colin was great about showing me how to work everything (a lot of new gauges and gadgets to learn!). They do a nice job upholding the Porsche brand promise of excellence.

Colin was pleasant to deal with and he worked with me via email prior to our 2 hour drive to purchase a used vehicle. No surprises when we arrived and paperwork was quick and easy.

Owen was my sales advisor and he took great care of me from the moment I inquired about a Macan and through the rest of the purchase process. He was always very quick with feelings to my questions and followed up proactively but wasn't "salesy." the store was also much more laid back than park place. Plano was more welcoming and didn't act or treat you like you needed to have a net worth of millions to get great service. Overall, I would highly recommend them to anyone looking for a porsche.

Owen Scales did a wonderful job helping us navigate and find the perfect Boxster. He was patient and answered all my questions. We LOVE our new car

We just purchased a new 2016 Cayenne Turbo S from Auto Nation. This being our second Porsche purchased from this dealership. We drive 150 miles each time to purchase the vehicle . We are truly committed to this dealership - one of the best around. Our salesman is top notch - Colin Kurth and we recommend him to everyone that wants to buy a new Porsche. He is the BEST along with the dealership.

Mark Laurenzi made the entire experience incredibly seamless. I reached out to Mark a few weeks ago letting him know my wife was in the market for a Cayenne. I had previously purchased a Targa 4S from him, and he said he'd get right on it. Boy did he! Less than a week later, I was on my way out of town for a business trip when he reached out to me with a CPO Cayenne that met my wife's requirements. He went the extra mile to walk me through everything, send me pictures, walk my wife through the test drive, set up the financing, etc. while I was gone. When I got back it was a very simple process to finalize all the paperwork. The dealership itself is impeccable. The recent renovation has really opened it up and has greatly increased the amount of cars available in the showroom. The staff is all friendly, and works to get to know you by name. They also frequently have customer events that make you feel like you're part of the Porsche family. The parts and accessories department is willing to cut deals on certain items, especially if you're a repeat customer. All in all, I really feel like you're getting the premium experience that I'm paying for in a premium car.

We had a great overall experience. We leased a new Cayenne and the experience was smooth and exceeded our expectations. They went above and beyond to satisfy our needs.

Mark Laurenzi did an outstanding job. I really appreciate his follow through.

Porsche of Plano succeeded in achieving the 5 Star sales experience as relates to the recent purchase of my new GT4 ... Knowledgeable Sales Person , Customer service oriented , Courteous , Responsive ,, Organized , First Class in all respects .

My wife and I recently purchased a Macan S through this dealership. Everyone there has been very friendly and helpful. Special thanks to Jason Dearmond, our sales consultant. He was helpful and patient through the entire test drive - order - delivery process. A great experience from our perspective!

From the day we walked into the dealership to the date we purchased the Cayenne, about a week's time, every question we asked was answered and every request was honored. We received no pressure to make a decision. The sales person was completely knowledgeable about the vehicle and the finance person was extremely competent and professional.

This is the second car I have purchased from Porsche of Plano and they have both been great experiences. The sales staff is courteous and professional and they really know their products. There was never any pressure to buy. I love the cars and my experience with the dealership has been outstanding.

Worked with David Loder. Experienced Porsche Ambassador, owns a couple of Porsches was helpful in picking options and suggesting alternatives. Including ones I could live without. Enjoyed working with him. Look forward to visiting the shop for complimentary car washes - nice touch!

Just had a great buying experience purchasing a preowned 911. It was a very relaxed and friendly atmosphere I had not experienced before at a "high end" dealer. Thanks to the staff and David Loder.

Jason is awesome, he was outstanding

Everyone at Porsche of Plano is extremely knowledgeable about Porsches and very professional. It was a pleasure working with them. All telephone calls and e-mails received prompt responses. Jon Griggs and Mark Laurenzi went out of their way to make my buying experience very enjoyable and uncomplicated.

Me and my wife had a very good experience working with David L. in Sales and Suzanne in Finance, on the purchase of our most recent Porsche Boxster. Our "“normal"” experience of getting into a new car is that its often a painful stressful process that takes up to much of valuable time but they made the process pleasant and easy on us. David is very service minded and he thinks about everything to make our purchase of a high end car the best ever and we specially enjoy his non-pressure sales approach that allows us to feel confident and comfortable choosing Porsche of Plano again. Suzanne deals with clients in a very professional way and provided us with various options so that we could make informed and strategic decision. My wife and I are very happy with our latest addition....a 2014 Boxter S.. what a fabulous sports car it is !! Brg Michael Johansson

I usually don't take the time to write reviews online but this experience at Porsche Plano deserved to be recognized. Jason P. was my Sales Consultant and I must say the one word that comes to mind is PROFESSIONAL. He has to be the most customer focused salesman I have ever met. Jason contacted me when he found a vehicle he thought fit the criteria I was looking for. I worked with Jason over the phone and through email as I am in Houston and could not get up to the dealership right away. We worked on and off during the week and by the weekend I was at the dealership taking delivery of a beautiful Cayenne. It was exactly what I was looking for. This whole experience EXCEEDED my expectations. This is the way a car-buying experience should be. If only they were closer to Houston so I could continue to use them for service. If you are looking for a new or used Porsche I highly recommend calling Jason and let him know what you are looking for. Great experience!

I just purchased my 3rd Certified Pre-Owned Porsche from Porsche Plano and they just make it so easy. They credit my trade-ins fairly and price negotiation takes minutes. They don't bring you to a back office and sweat you with different levels of sales management. Buying a car from Porsche Plano is actually a pleasant experience as they teach you about the cars and answer every question you may have. I highly recommend John L. as a Sales Contact - he is friendly, knowledgeable and listens to what your needs are. Financing is also simple and quick. Equally important is their Service Department. While they all are great, my wife and I really like Isaac as he knows us really well and goes out of his way to take care of us. You are treated great when you arrive, they honor warranties and provide free loaner cars. I hope you all have as great experience as we have.

Purchased a 2015 911 Targa 4S and woked with Neil. Experienced and knowlegeable, he was easy to work with and patient throughout the process. Have purchased through this location under prior ownership, but this is first experience with new owner. Improvements are in process so hard to know what it will be like when completed.

My friend Greg and I visited Porsche of Plano and got connected with Jason P. Jason was professional, friendly, and easy going. He helped Greg get into a Turbo for the first time and, while I thought we were shopping for him, two days later I showed up wanting to compare the 997.1 Carrera S with a 997.2 base Carrera. Jason again was great to work with and very knowledgeable and ultimately connected me with my dream car! Porsche of Plano offered my 2006 Carrera S Cabriolet in Arctic Silver with black rims and a SICK Sport Exhaust AND certified with a 2-year warranty at an incredible price! The car was babied and updated with LEDs so it looks like a 997.2. Plus, in getting the car certified they did 9/10s of the 60k service and offered to split the cost of the sparkplugs in 3k when service was due. They also gave me fair value on my 2001 Boxster S for a trade-in. I am a VERY happy customer and THRILLED new 911 owner!

Absolutely outstanding experience and truly an honest dealership and salesman, David L. As an out of state buyer, I had several question about the car and David demonstrated patience and provided excellent follow-thru in responding to my many questions. David was honest in his opinion of the used Audi A8L I ended up purchasing, explicitly detailing any blemishes on the car, being very careful not to oversold the car. When I arrived at the dealer, there were no surprises. Suzanne in finance department was low pressure and insured that the transaction went smooth and that I was comfortable with the purchase. I would highly recommend Porsche of Plano. You won't be disappointed. Be sure to look up David L., awesome service.

Best car buying experience ever and I would highly recommend Owen S. who did an outstanding job for me. Highly recommended.

Jeromy B. was my sales associate and made my first Porsche purchase a great experience. Guidance was provided throughout the process and communications were regular and informative. Follow-up on my questions was timely and complete. The delivery process was a fun experience as well. In addition, I have been given introductions to many of the other team members at Porsche of Plano and made to feel very welcome in all departments - from service to parts to sales. Jeromy made it a point to connect me with members of the local regional PCA club as well. Overall, a very professional and fun experience purchasing from Jeromy at Porsche of Plano.

They have been easy to work with in repairing and upgrading my cars. I am very precise in negotiating labor time, services to be performed, and acquiring parts for my Targa88 and Turbo07 projects. They have graciously put up with me and been very helpful in making sound suggestions for upgrading my Turbo07 and suggesting ways to save money.

We purchased a 2014 Cayenne from Porsche of Plano and are very happy with the entire process. From being able to enter the dealership and look without a salesperson breathing down our necks, to the smooth closing of the deal with Jeromy, we had a great experience. Jeromy was very helpful both during and after purchase.

Jeromy B. and the entire team at Porsche of Plano made my online purchase of a 2013 911S a great experience. The were helpful. responsive and effective in helping me with the purchase and I would recommend them without any reservation.

I just picked up my first Porsche through Porsche of Plano and I can summarize it as the best car buying experience I have ever had and I should know I used to sell cars. My salesman Mark L. was fantastic, he did everything he needed to do to help me out, followed up any item and I'd definitely recommend him for anyone thinking buying a Porsche.

I recently purchased a Porsche Boxter at Porsche of Plano in Plano, TX. Richard "Owen" Scales was my Sales Consultant. I've owned many cars, from BMWs to Jaguar, to Mercedes to Maserati, and Owen was by far the most cooperative, knowledgeable, easy to deal with salesman I have met. I highly recommend that anyone interested in a Porsche contact Owen Scales.

I just got a Porsche 911 Carrera S through Porsche of Plano and I can summarize it as the best car I ever had and also the best car buying experience as well. You can tell everyone at that dealer truly love what they do and it shows. My sales manager was Neil C. and he was fantastic, he did everything he said he would do, and beyond, followed up any item and I'd definitely recommend him for anyone thinking buying a Porsche.

We purchased a 2009 911S from Owen F. in December. Owen was excellent to work with, answered all of our questions and was extremely helpful. We will certainly contact Owen on our next purchase.

I just got a Porsche 911 Carrera S through Porsche of Plano and I can summarize it as the best car I ever had and also the best car buying experience as well. You can tell everyone at that dealer truly love what they do and it shows. My sales manager was Neil C. and he was fantastic, he did everything he said he would do, and beyond, followed up any item and I'd definitely recommend him for anyone thinking buying a Porsche.

Many Thanks to David L for making my first time ordering from Porsche a perfect experience.

Porsche of Plano provided us an amazing deal on a slightly used Porsche 911. The experience was great! We conducted the transaction over the phone and via email. We showed up, signed a few forms and we drove away. Great job Porsche of Plano!!

Porsche of Plano is top of the line as far as customer experience! Love my new Cayenne! Thanks, Jeromy B. for the awesome deal and great customer service!

I have been driving Porsches since 1971 and have dealt with five different dealers over the years. By definition, Porsche dealerships are commonly excellent BUT Plano Porsche is the very best across all categories including knowledge, sales, service and customer support. It's always enjoyable and productive to do business with Plano Porsche.

I was trading in my Boxster for a Cayenne. I happened to see the vehicle driving by Porsche of Plano late on a Friday evening. Dropped a quick e-mail inquiry and had a response from Mark L. at 9:05 a.m. Saturday. Appointment set for 11:30 a.m., Mark spent plenty of time with me on a thorough test drive (two test drives in fact). Brought my wife by on Monday morning to see the car, she liked it, started the paperwork, and took delivery Tuesday. One of the smoothest transactions I have completed and Mark was the consummate professional. Even after delivery, Mark initiated additional follow-up to make certain there were no lingering questions as to operating the vehicle, the electronics package, etc. Mark even set an appointment for me to come back to go over a few of my questions (not covered in the quick reference manual). Would highly recommend Mark L. and Porsche of Plano...Accept No Substitute.

I worked with Mark L at Porsche of Plano. He was very helpful and tried to accommodate everything I requested. He s very knowledgeable and unbiased. Had one of the best test drive experiences with him. A very cool guy. The whole experience was smooth. Mark was even kind enough to drive 45mins to pick me up from the airport on delivery day! Truly appreciated that. Worked with John G on a very good deal. Absolutely love the dealership and facilities. People are so friendly there. Much much better than Austin Porsche. I would definitely come back here for another Porsche in the future. And lastly, the car is bloody fantastic!!!

Jeromy was fantastic to work with. He did everything he said he would do. When I arrived at the dealership, the car was exactly as described. I felt no pressure to make a decision and the entire staff was welcoming to me. They were friendly and quick to answer any and all questions that I presented to them. Now to the car. It is a top notch specimen. Beautiful condition and exceeds my expectations. The overall experience for this process could not have been any better. You cannot go wrong purchasing from Porsche of Plano!

I just bought a 2013 Cayenne service loaner (10 months old with 8k miles). I am in Los Angeles so everything was done over the phone and email, and I never saw the car before I had paid for it etc. Owen F. helped me buy the car within my budget! He was awesome: responded promptly to all my emails (I had a lot of questions), was very knowledgable/professional, was patient when my office sent the wire transfer to the wrong account number and delayed everything. Because I never saw the car, I was a little worried what to expect when it came, especially since it had 8k miles and was on a transport truck for 1,400 miles. It was flawless! Very well detailed, full of gas, and NOT A MARK ON IT (inside or out). I could not have been happier with the purchase. Even though I'm 1,400 miles away, I'll definitely buy from Owen F. @ Porsche of Plano again!

The buying experience at Porsche of Plano was outstanding in all respects. This was my second purchase form them in 12 months and I could not be happier with either the vehicles, the sales person, or the dealership.

We have purchased 2 new Porsches from Boardwalk (a Boxster in 2005 and a Carrera Cabriolet last month). Both experiences were stellar, from the sales person to the manager to the finance department. The multi-day negotiations (pace dictated by us) went smoothly, and we did not feel as though we were in a fight to get a deal that we could live with. At the end, we got an exceptional deal and the post-sales followup by both the salesman and the manager has been exemplary. We tried to work with a dealership (slightly) closer to us, but the experience was night and day. I would highly recommend Boardwalk to anyone looking to purchase one of these great machines!