Devin Tyler just completed my annual maintenance on my Porsche Cayenne and as usual, the service was excellent.

5 Stars, Mark will take care of you if you are in need of a car! Couldnt be happier with the process! Would recommend to everyone!

Thanks for the service :) always grateful

Came into this McDealership to have a noise checked out that seemed like it was coming from the chassis. They put me down for a 9-pt McSpection and when I came back for it told me they couldn't check it thoroughly because it would've taken 4 hours and the technician wasn't onsite that day. Why bother going through the motions? They should have canceled the appointment or when I got there, rescheduled it for another day instead of tying up my car, my time and charging a mandatory service charge. Its a Porsche dealership with about as much enthusiasm as a used car lot selling Buicks. This is a brand that takes particular pride in their heritage and engineering. If a customer hands in a $100k car and notices a noise every effort should be made to track down the issue. For some reason, this dealership disagrees.

Used purchase for M5 was super easy with the Mark at this dealer. Hopefully I will get 993 soon. :)

Good dealership with good selection. No games or issues. Had some service issues with my new Carrera S, but it wasn't anything the dealership did wrong. I would buy here again.

Porsche Plano is an excellent dealership for service as well as purchasing your next Porsche! Devon in service is a great asset to the Porsche Plano team and is always willing to assist in any way possible! They definitely take great care of you and your car!

Great service,no hassle and no pressure buying experience be sure to contact Chris if you are looking for a vehicle

Chris went beyond our expectations in professional, easy going, inviting manner! Extremely knowledgeable! We have a relationship we will teasure for tears to come! More than pleased!

Really impressive inventory and knowledgeable friendly staff

outstanding. wonderful customer service. well informed. very accommodating. confident purchasing from them.

Great buying experience with Mark! Thanks again!

Omg Lucky is amazing !!! Respectful, understanding, thoughtful and genuine !

Took car in for my 40,000 mile maintenance and Issac took great care of me from beginning to end. Everything turned out great and car was clean when I picked it up.

Enthusiastic, ethical purists

Was first visit ever to this service dept and not sure I received typical treatment. Felt as though object was to sell me as much service as possible. Got some push-back when I questioned necessity. Had discount coupon and can't see it was applied, though assured in advance it would be. I asked afterwards about it but have received no answer yet.

Great work and service

Always a good experience when dealing with the service department.

I have bought several new cars in Dallas/Plano area over the past 20 years - the latest on Black Friday 2018 buying a Porsche Macan, from Porsche Plano was the best experience singularly because of David Yoder. We bought our new 2018 Macan in about 4 hours the first day we stepped in to the dealership on Black Friday - including test drives. That Porsche does not offer incentives has made David a miracle worker of sorts. David showed us cars with different trims, pros/cons of each and recommended the after market options which we bought. While I have worked with dealerships in other luxury brands over the years, David made the Porsche Plano experience special. David insists on us calling him with questions instead of checking the manual and even showed up at our house to make our old garage door work with the Porsche remote. If you are in the market for a Porsche or a similar brand, first see David and enjoy Suchi and Badri Devalla

Supposedly, the job should only take three hours so my wife decided to wait. It turned out it took a whole day for a regular maintenance job. I don't believe they have offered a loan car. They did took her home though but without a car she couldn't get anything done.

Nice selection of very high end cars!

Always professional

I can only speak to their parts department. Very friendly guys over there, responsive, and their prices are very fair not just for Texas, but nationally - and trust me, I do my homework!

Great buying experience working with David Loder from sales and Suzanne from the financial department. They take the time to ensure you are 100% confident in your Porsche purchase! Especially David Loder, he will go above and beyond to make sure you get the best deal.

Tim, in Service, was very pleasant and professional.

Good morning, I have taken my Porsche Boxster to the Porsche of Plano service team for several repairs in the last 24 months to include a repair after an accident affecting some of the mechanics involved. I received a flyer in the mail to come in and have a basic check and fluids topped off. Typically dealing with Devin and Isaac, both providing a personable and friendly service with recommendations- a very professional and caring experience.Although the service demonstrated today was not personable, did not look after the best interest of the vehicle and most of all no recommendations for repair or optimization or even a verbal suggestion. In fact my name was not even asked for, just the keys. Also I had asked the service manager Jeff to see if someone can look at my struts/shocks as I have an older model and may be it was time to switch them out. Jeff refused to have the issue looked into and just stated this is a cursory review. I do not know much about how a car dealership business is operated, but I do know that a business do not thrive on missed opportunities. The car was in and out in less than 20 minutes from the time I walked out of my car to the time I was told it was ready. Again they walked me back to my car not knowing my name, or caring to make any recommendations. I work in a company in which we are doing well, our parking lot consist of 6 Porsches, 4 M63, 2 F-types and 3 Aston Martin. Just 4 months ago my boss was undecided between a M63 or a GT3. She visited the Porsche of Plano dealership and found it less than personable. She eventually purchased the M63. As far as the other Porsche drivers, we love our cars and this is the subject of many conversations, in fact two of the owners are in Porsche car clubs they have newer 718 and the 911 Carrera Cabriolet. They often show at the coffee and cars on every first Saturday near the BMW dealership. I will be relaying my experience to them and the rest of the executive staff. I will also use this experience to demonstrate miss opportunities for business in the future. As far as for future business, I will begin to explore other automotive repair houses in the area and those outside.

I have been a client of Porsche Plano for some time and must say that the service and parts department have always been exceptional. Professional and swift follow up. Thank you Devin and Isaac for your continued professionalism and awesome customer service!

The Porsche itself the best car I’ve ever owned.

Great buying experience working with Jason and Suzanne. They take the time to ensure you are 100% confident in your Porsche purchase.

Took car in for 8:30 appt. rental was ready. Entire drop off experience took about 15 minutes. Isaac kept me informed of where they were in the process & my car had been washed & was ready when I went to pick it up. Cost estimate was to the dollar. Don’t know how the experience could have been improved.

Pleased with service and sales experience.

Outstanding Dealership, Service Department and People. Always provide exceptional service.

Outstanding Dealership, Service Department and People. Exceptional service throughout Dealership.

I was highly disappointed. I walked throughout the Dealership and no one said hello, hi, or how can I help. It almost felt like I should have had money falling out of my pockets in order to get assistance:(

Excellent service! I'm more then happy with my new Mercedes-Benz s550. I would definitely recommend!

Excellent service! I'm more then happy with my new Mercedes-Benz s550. I would definitely recommend.

the car had not been washed or vacuumed before delivery to me.

We had a great experience purchasing a car from Mark. The entire office was very accommodating. My son loves his new vehicle.

I have now purchased two cars from Porsche Plano and it is easily one of the best buying experiences I have ever had. If Jason Dearmond is available, ask for him and let him guide you through the purchase process.

The car maintenance was done exactly as needed, and the requested upgrades done perfectly, and it was on time and at the quoted price. I will continue to bring my car there!

MIXED MESSAGES FROM SERVICE ATTENDANTS & VERY EXPENSIVE. Brought My car In for Service (Service Light On). Auto driven approximately 2000 miles since last oil change. Dealer not willing to turn off service light unless I did another oil change at minimum. Then charged $276 for oil change. Also had one front tire that needed replacing. Was told I had to replace both front tires (even though the other was fine), but they would be uneven tread and they could not be responsible for additional service lights going off due to tread difference on front tires. Add nearly $700 more to the bill. Bottom line, not happy.

The concierge was helpful and friendly. They offered me both snacks and beverages and assigned me a sales representative. The sales representative was honest, helpful and non-aggressive. This was my first pleasant experience when purchasing a vehicle from a dealership.

I bought a CPO 911 via Porsche Plano in 2016 and the transmission broke down in less than 6 months. Luckily it was still under the warranty so I had no choice but bring it to their service center. I didn’t know how long it’s going to take to fix the car but I figured will be more than a week so I asked a loaner (from what I heard, they should provide you one anyway). My advisor told me there’s no loaner available and didn’t provide a rental car either. Two months gone by, they still working on my car and I was indeed, still without a loaner. With lack of communication from my advisor, I had no idea when the car will be fixed so the best I can do is keep calling (almost every week) to obtain the progress. I finally had enough and asked the general manager to call me back – nothing happened. I’ve waited two years and six months to post this review simply because fear of “burning the bridge” until I finally sold my car last week. I feel I’m obligated to let everyone know about the awful experience I had with the service department. Why two-star review instead of one? The sales department was great.

Just had my 4 year service on my "Baby" and the process was very uneventful. Issac was a dream, so pleasant and communicative.

Devin Tyler does an exceptional job of listening to my dumb questions and walking me through the solution or correction to the problem.

My service adviser Jeff kept up selling me on services and I fell for it until he offered me a calibration on my "lane deviation" feature that I don't have. When I told him I did not have the feature, he assured me I did. Well... when I picked up my car there was no "lane deviation" feature. I informed the Manager Aaron Woods. First he tried to tell me I was wrong and must have misunderstood. Good thing i have the voice mail my service adviser left me offering the calibration of my lane deviation . The manager said he would "investigate". It's been a week now. Must be a thorough investigation. Scam written all over this one. They got me for $2k.

My experience was five stars all the way- have never been treated so well at a car dealership. The Sales people, the Finance crew, and the Sales Manager were all so cool- not that fake nice you get at other dealerships. Highly recommend them!

My service adviser Jeff kept up selling me on services and I fell for it, until he offered me a calibration on my "lane deviation" feature that I don't have. When I told him I did not have the feature he assured me I did. Well... when I picked up my car there was no "lane deviation" feature. I informed the Manager Aaron Woods. First he tried to tell me I was wrong and must have misunderstood. Good thing i have the voice mail my service adviser left me offering the calibration of my lane deviation . The manager said he would "investigate". It's been a week now. Must be a thorough investigation. Scam written all over this one. They got me for $2k.

Josh was good to deal with & responded to my questions without any hesitations. Entire process with smooth. Highly recommended.

My sales advisor, Andy Parker, was terrific. Professional, competent and not pushy at all. I would highly recommend him to anyone looking for a Porsche.

As always, called Devin with a problem and he had the resources and parts ready when I arrived. Problem solved.

Had a blown tire on my 911 and brought it to Porsche Plano. Everyone in service was very kind and helpful. I received follow up phone calls as to the progress of my repair and also when my car was ready. The car was ready when promised and was washed and ready for me when I arrived. I would use Porsche Plano again for service if needed.

4 hours I waited on an OIL CHANGE for my panamera and still got charged 300$. There’s no reason to come here for your service. Do your research on what oil is best for your vehicle and take it to your local mechanic. An oil change even on a Porsche isn’t worth 4 hours of waiting.

Exceptional experience at Porsche Plano. Mark Laurenzi is fantastic person. He immediately understood what I have wanted and is very competent. Highly recommended. Philip

There were no scratches or dents on the car. And the car was clean on the inside. However, the car doors were re-painted, which was not disclosed to me. Whoever did the painting, did not cover the exterior door handle LED lights and painted over it. Hence, the LED lights are not visible. This dealership wont cover the cost to replace the LEDs. I also found a rattling noise coming from the rear side. There are some broken parts inside the car. Fortunately for me, MB warranty covers the repairs on this. The car also had the panel on the front side drive side air bag pop out. This is also covered under MB warranty. I have drive the car just a couple times, and it has been at the MB dealership for 5 days as they had to order the replacement parts. The sales person Chris is good and helful, he has responded to all my questions. The owner responded and told me that Mercedes does cover this under warranty. The cost of fixing the two door handle LEDs is ~600.

Purchased a used car from Porsche Plano with clean CarFax report shown to me at the time. I paid top dollar for a clean used car. Now when I go to use it for a trade-in, CarFax shows damage on the report. Dealership issued falsified CarFax Report, My purchase decision was based on the report that was provided prior to purchasing the car. The CarFax report given to me by the dealership had been altered.

খুব হেপ্লফুল পেজ। আমি খুব উপকৃত হইছি

My services are always done fast, friendly customer service, they make the whole experience simple and to the point Thankyou Jeff, Kevin and the whole team at Porsche Plano, Texas

I had a great experience buying my Porsche from this dealership.

Horrible - I will never go back. I have a new car with a recurring problem that they did not fix. I would never recommend this dealership.

Damaged my nephews car and a week later they decided to tell him to take the car somewhere else!! Unethical is an understatement!!!

Friendly service team at Plano Porsche

“Performance. It’s what we DON’T do.” A friend recently took their vehicle to this establishment for a tint job....a week and a half later, they are still without their vehicle and its DAMAGED!!! They are refusing to repair it! If you value your time, money, property and customer service, go elsewhere!

Just walk to buy. A car and they treat me like I can’t afford , mention that “only a few car afford their car “

Terrible service! Not worth spending your money where they cannot even do a tint without wrecking the car first. An accident can happen to everyone but when you are a luxury car service and cannot repair damage that was caused only an hour after the car was left at your premises it is obvious that customer service is not priority!

Mark Laurenzi, John Griggs, and Mike Marsh are the best team in the DFW area. Their customer focus and professionalism in providing top notch service is unparalleled. They truly go the extra mile to take care of your every need in the car buying process. They also deal in a very fair and honest manner. I have bought multiple cars at Porsche Plano and will do so every time in the future.

Overall, the sales rep was responsive and treated me well. However, they were unwilling to provide me with a 2nd key for my pre-owned 911 purchase?? Very WEAK on Customer Service for an Authorized Porsche dealer! For less than 0.5% of the purchase price they could have had a 5-Star review and a VERY happy customer....instead I have 1 key for my 911. Hope I don't lose it! I'd be happy to change this rating if they change their mind and send me one though!

I had my 991 C4S in the shop yesterday for service including major maintenance, plugs, filters, brake flush & fill, etc. Isaac Madrid and Plano Porsche did an outstanding job on my car and at a reasonable price. The Shop and its Team are top notch.

very horrible and unprofessional experience. I didnt feel welcomed when I came to this location. The saleman named Chris didnt try hard to help me to buy a car at all. It took him 3 weeks to work on my case, and while working on it, he asked for some documents which I found very unnecessary. After I provided him what he needed, I called him several times about my case and he just ignored me, and left my case hanging. I had to go to Porsche Grapevine due to the frustration and I bought my Macan 2018 in Grapevine with no issues. This was the worst experience that I ever had. I will never go back to this dealership again, and would recommend and rather drive to Grapevine to purchase and service my car in the future.

They need to be honest and upfront about there practices. Plus, it takes weeks to get a loaner car there. I would try another dealership, not this one

Owen Scales could not have been more helpful in assisting me ordering my car, keeping me informed as it was built and shipped and orienting me to it after arrival. I will refer business to him and the dealership. It was a very good experience.

Nice vehicles new and preowned. Decent prices.

I purchased a 2017 Cayenne from this dealership last fall and had a good experience with the salesman - Josh. I must say that I went into my first Porshe purchase expecting to have a superb customer service experience, but from there it went downhill fast. First a rat got into the engine compartment and bit through a wire and it was giving me weird warning lights. When I took it in they said it would cost $1,800 to replace the harness as it was not covered by warranty. I asked them to send me a picture and quickly could see that it was just one wire, which I asked them to repair, not replace the whole harness. They would not do it, so I told them to do nothing and took it home and fixed it myself in less than 10 minutes for nothing. The wire that was chewed in two had been stuffed far back up into the bundle of 50 or so wires, so it was hidden from view, which I did not appreciate. I complained to the service dept, the customer service dept, and ultimately wrote a letter to the Manager of the dealership explaining my frustrations and offering to come meet and discuss it. Never heard a word from him. Next, I had a glancing collision with the corner of a curb near George Bush which blew out 2 tires. Thank God I bought the $1,800 tire protection package. Oooopps! Does not cover hitting a curb. So I complained and requested to cancel the policy and get a refund. They agreed, but now 8 weeks later, I don't have the refund and Suzanne, the woman who sold me the policy (from Auto Nation) has not responded to my last e-mail, sent a month ago. …Update to the Tire policy refund. After I posted this negative review on a few sites, I got a quick call from the Manager of the dealership, but all he could say was that it is their policy to replace any part that is not working, no matter how easily repaired. He did request that I send all the emails documenting my problems with the service department and then on the policy refund, which I sent several weeks ago and then never heard anything further. Meanwhile, I still did not receive the refund from the Tire policy and it is now 12 weeks. A new person, Nichole emailed me that a check had been sent to my home address 2 weeks before, and that if I had not received it they would stop payment and re-issue. I said I had not received it and she said she would get it that afternoon and FedEx it to me and send me the tracking number. 5 days later I emailed to find out where the tracking information was and she said, oh yes, let me check on that – and then emailed back that they could not make payment directly to me because there was a loan. I said fine – just send payment to the bank and tell them to credit the loan and notify me. 2 weeks later, I check online and find that there is no payment. Although there was a payment a month ago that was reversed because payment was stopped on the check. Soooo – they sent the payment to the bank even though they specifically emailed me with a check # and my home address. I know this is confusing and long, so I will just stop and say that no one I have dealt with beyond the initial salesman seems to have a clue or care, so if you buy a car there, don’t expect much after the sale is closed. I am due for my 20K service and checked to see what is included and what it costs. Not much and $1,100. I checked with Kwik Kar and they will do the same things including changing all the filters (air and a/c) and flush the brake system for $350. Hmmmm - what to do? No question there – I will save $750 and not have to leave my car for a day at a dealership in which I have no confidence.

Amazing service and staff at Porsche Plano. Would definitely buy from them in the future. Collin and Sam were so helpful and awesome!

Great Car, Great dealer

Excellent location and good selection

Buyer Beware....Their sales practices are unethical. They do not honor their promises. High pressure sales tactics. They are only concern with selling you a car, even though they don't disclose all the information. Then they bug you about surveys and giving them a perfect score.

Porsche Plano accomadated and treated me very well. Neil worked with me to put me into my first Porsche, he was patient and knowledgeable. Neil is a cool guy. Ask for Neil. #neilforpresident2020

I will never buy another car from this dealership. My experience with them is nothing but problems. I’m not going into all the details, but buyer beware!!! They will sell you car with promises they can not deliver on.

Mark Laurenzi was very thorough and responsive. Best experience in 30 years of buying cars.

Love the car! The whole purchase experience was great. Josh was the sale rep who helped me and I was very impressed with him and would recommend him and Plano Porsche to all.

I have always had an excellent experience buying/leasing a new car at Porsche Plano. I actually drive further to work with this dealer as they are always able to negotiate a good deal, make sure things are prepared ahead of time, understand my needs, likes, etc and make this a painless experience. Anyone who wants a Porsche in the DFW area should go to Porsche Plano. My sales manager is Mark Laurenzi and he is efficient, excellent at what he does and his knowledge of this amazing product.

Mark Laurenzi was great! Best experience in buying a car in my 30 years of buying cars. Went very smooth without a hitch. He spent so much time with me explaining all the features of the car and he was very knowledgeable. Will definitely go back and recommend to all my friends.

Mark Laurenzi was great to work with!

Great customer service and very knowledgeable sales personnel!

Unlike what I expected to encounter at a car dealership, I can’t compliment Porsche Plano enough regarding my experience at their dealership. I highly recommend Porsche Plano to anyone searching to buy their next vehicle. Jason Dearmond, my 5 star salesman, was professional, polite, knowledgeable and accommodating. He kindly extended his hours to allow my wife & I a second opportunity to view the desired vehicle. And twenty-four hours later, once we had made up our mind, Jason picked me up allowing me to transport the car back without involving a third party. Overall, I really appreciated how Jason and his team made the purchasing process easy. From start to finish, communication with Jason was pleasant, clear, prompt and complete. No last minute surprises at time of signature! During my purchase, I learned Porsche Plano is affiliated with Auto Nation. As an average car buyer, I was not aware of the many benefits I’d receive including a 5 day (250 mile) return policy, as well as a 90 day limited warranty period. Also, they don’t resell cars purchased at auctions! This is not a common practice!! Buying a car from Porsche Plano gave me the additional piece of mind that other dealers couldn’t. They have proven trustworthy and stand behind their commitments. I can honestly say, without reservation I will return when it is time for me to purchase another vehicle. I will also recommend Jason to my family and friends. My purchase experience was non-pressured, quick, simple and surprisingly pleasant; thus, I’m highly certain that yours will be too!

If possible I would give a 0 star!!! Our experience servicing multiple porsches at this location for many years with Isaac was great and he provided the best service for with at least 3 of our porches. But Isaac wasn't available and when I was scheduled with a different service advisor named Jeff, my annual service charge suddenly went up from few hundreds to over $1200. The reason was given to me was I upgraded my car from 2013 911 to 2014 911 turbo. Recently on my last visit with Jeff, I brought in my car to the dealership because the engine coolant light was on. When I brought in the car, only the coolant engine light was on and I was told it was a quick fix. Then I received a call notifying me that there are many other issues that needs to be fixed and my warranty just expired a month or 2 ago. What a perfect timing for all the issues to pop up after the warranty expired and I had to spend $2k to service and fix all issues. I felt that it's either the dealership trying to rip me off or Porsche just suddenly gets unreliable after the warranty expired. Never go back to this dealership again, and would rather drive further to purchase and service my cars in the future.

My latest service experience was exemplary. The loaner vehicle was ready. My service advisor responded quickly to my time constraints, and my car was ready well before promised time. Adding info on a more recent experience: I have had an issue for two years with my 2016 Cayenne S. The first time it was an issue with improper shifting and failure to maintain cruise control speed (at times a 14 + mph drop in speed). Dealership insisted there was nothing wrong for almost a year despite my repeated complaints. Finally, after contacting Porsche Corp., it surfaced there was a known software problem. After two software updates this issue was fixed. Then more recently after 18K service visit, another issue arose. Or perhaps it was there all along. The vehicle will not accelerate properly when trying to quickly enter a freeway or when you need to quickly maneuver quickly in traffic. It is an extreme safety issue. If you can't rely on a 100K Porsche to accelerate, what's the point of buying it? The dealership checked software and sent a report to Porsche. They tell me Porsche's s/w is supposed to adapt to my driving style. This is a total cop-out as I have tested it out for several days - trying to accelerate quickly - and the problem continues. Both dealer and Porsche say nothing shows to be wrong when they read the diagnostic report. Service tech at dealership drove with me and experienced the issue, but dealer says there is nothing else they can do and I should raise the issue directly with Porsche myself. Where is the customer service and responsibility in standing up for your customer? Are they waiting until I am in an accident because the car hesitates before finally accelerating?

Worked with Jeremy -

Jeff was great.

We had a huge repair done at Porsche Plano. 25,000 mechanical only. We had to take the vehicle back several times. They would say it was ready and we would pick it up and the vehicle leaked oil. This went on 4 times. The last time I picked it up noticed some spots on the windows. Plus smelling antifreeze but temp gauge good. I thought it was tree sap so I took it to the car wash same day and that’s when I noticed pits in the window glass on outside. I have no clue how they would of done this to our vehicle. I’ve called Service Advisor and email with no call back. I left message explaining issue with Service Manager and I have not been called back. We have put very few miles on vehicle since getting it back because we are scared it will start leaking oil. Never return calls, very unresponsive. We have used the Porsche store in Dallas and had great results but our vehicle broke down in Plano this last time. Sloppy work and vehicle damaged and Service manager ignored my calls. It’s been a little over a week to give them the opportunity to repair the damage and do the right thing. I would really think twice about using this store.

We had a huge repair done at Porsche Plano. 25,000 mechanical only. We had to take the vehicle back several times. They would say it was ready and we would pick it up and the vehicle leaked oil. This went on 4 times. The last time I picked it up noticed some spots on the windows. Plus smelling antifreeze but temp gauge good. I thought it was tree sap so I took it to the car wash same day and that’s when I noticed pits on the outside glass. I have no clue how they would of done this to our vehicle. I’ve called Service Advisor and email with no call back. I left message explaining issue with Service Manager and I have not been called back. We have put very few miles on vehicle since getting it back because we are scared it will start leaking oil. Never return calls, very unresponsive. We have used the Porsche store in Dallas and had great results but our vehicle broke down in Plano this last time. Sloppy work and vehicle damaged and Service manager ignored my calls. It’s been a little over a week to give them the opportunity to repair the damage and do the right thing. I would really think twice about using this store.

Excellent service! Manny went above and beyond.

What a wonderful experience all the way around! Porsche Plano is a very well run dealership with experienced and knowledgeable salespeople. First the dealership: I was made to feel very comfortable and welcome. I was introduced to Chris Luckinbill who would end up selling me my Panamara4 but I encountered several other people who were very helpful. I took a tour of the dealership and realized it was small enough to give very personalized service. And Chris was great: a very outgoing and sweet personality, knowledge of the car, and wanting to give me the best service possible. And he did! I highly recommend Porsche Plano!

I am giving up on this dealership. I have called 4-5 times over the last few weeks to get a service rep to call me back to schedule an appointment for maintenance and nobody does. Did I make someone mad? I'm on to some place else.

I love my new Porsche Macan "S" and I love my new Porsche family!! My salesperson Neil is the best there is!! Thank you all for a wonderful and memorable Porsche 70th Anniversary 3-hour, 98 mile rally through the hills and back roads. We all had a blast and ended with a lovely luncheon at Noah's in Allen.... Thanks again to all the Porsche of Plano people!

Jeremy in Sales gets a SOLID 5 STARS! So, I'm giving the back office just four stars for an issue with my trade-in payoff which took longer than it should have (25 days) because of an incorrect address and having to issue a second check. Jeremy was very sympathetic and kept me apprised with tracking information on the second check, plus he called the lien holder daily until they credited the payoff. Bottom line: Jeremy cares about his customers, not just selling them a car. THANKS, man.

Very professional and timely service. Wouldn't change any part of my experience.

service department is not good there.

Isaac Madrid is hands down the best service advisor I've had. He not only is courteous and genuinely knows his clients on a personal level; he goes above and beyond expectations every time. Sales representatives do a great job at getting people to commit to a purchase, but service advisors are the ones that keep customers returning to the same dealership. My experience with Isaac will keep me returning to Porsche Plano for service and my future purchases. As for Isaac next time you are in for service, and you will not be disappointed.

Brand Ambassador I worked with was Owen Scales. Absolutely 5 star experience. He listened to my checklist, suggested a few options in my $ range, knew the cars inside out and stayed close by w/o any pressure till financing / close. Will buy again from this dealership and Owen is my guy

Always I had a great experience at Porsche Plano. Sales rep Jason took a good care of me and Service advisor also did flawless job on the first 1yr service on my 718 Boxster S. Highly recommend Porsche Plano.

Best Porsche dealer in Dallas. Great community and compassion at service. Have sent a few friends and family over and will continue to do so and will be buying my next new one from them!

Isaac and Devin were an absolute pleasure to work with! There was a little mishap regarding my vehicle showing as registered to the previous owner, but nothing that couldn’t be resolved in a timely manner. Devin was able to get my vehicle registered properly in their system. I brought my vehicle in for regular standard maintenance on a Friday morning, they provided a 2018 Porsche Mecan for my interim vehicle while they provided the required maintenance on my 2013 Porsche Cayenne, and my vehicle was serviced and ready for pick up the following Monday. They washed and vacuumed my vehicle prior to pick up and my over all experience with Isaac and Devin was nothing short of outstanding customer service! I will continue to have my Porsche Cayenne serviced at Porsche Plano until I decide to trade it in for another Porsche. Outstanding cars with outstanding customer service! What more could anyone ask for?! Thank you Isaac and Devin! I couldn’t be any happier!

Isaac and Devin were an absolute pleasure to work with! There was a little mishap regarding my vehicle showing as registered to the previous owner, but nothing that couldn’t be resolved in a timely manner. Devin was able to get my vehicle registered properly in their system. I brought my vehicle in for regular standard maintenance on a Friday morning, they provided a 2018 Porsche Mecan for my interim vehicle while they provided the required maintenance on my 2013 Porsche Cayenne, and my vehicle was serviced and ready for pick up the following Monday. They washed and vacuumed my vehicle prior to pick up and my over all experience with Isaac and Devin was nothing short of outstanding customer service! I will continue to have my Porsche Cayenne serviced at Porsche Plano until I decide to trade it in for another Porsche. Outstanding cars with outstanding customer service! What more could anyone ask for?! Thank you Isaac and Devin! I couldn’t be any happier!

Everything was sorted out and ready to go when I made it there, refreshments was offered with a kindly service will most likely deal with Porsche Plano again sales man Chris Allen was the best hands down highly recommended

Thanks to the efforts of my long-time Service Advisor Tim Shaffer, my recent Porsche of Plano service was completed on time, on budget, and consistent with my expectations. Tim consistently provides outstanding service levels and attention to detail in every interaction we have.

This dealership is well run. The service is professional and personal. I will lease from them again. Thumbs up!

Adrian Zapata (parts specialist) made our waiting experience beyond phenomenal. Extremely nice, beyond knowledgeable, & true enthusiast. 100% recommend any servicing done here at Porsche Plano.

I had a great experience at Porsche Plano. My sales rep was Jason and he was responsive to my requests and had the car all out and ready for the test drive and for pick up. It was quick and simple and I am very excited about my 911 Cab!

Taking a car to Plano Porsche is like no other car repair experience. It is that good. First, the place is immaculatley clean and organized. You are never rushed with a lot of other vehicles that need servicing. Tim is my service advisor and he is the best I have ever dealt with. He is available any time day or night. Responds even after hours. Greets me when i arrive and remembers who I am. You don't get that at other dealers. He knows the vehicles inside and out. Plano Porsche will spoil you. Once you buy a car there an have it serviced, you won't want to go anywhere else.

Highly recommend Richard Scales in Sales. Thank you

Our family is loyal to this specific Porsche dealership. The entire staff is friendly and treats us like family. We have purchased three Porsche's from Mark, he never fails us! 5 stars always, nothing less.

If you are in the market for a Porsche, ask for Joshua Creadeur @ Porsche of Plano. He was very professional, knowledgeable, and made the entire buying process pressure free. After a test drive, we returned and purchased a Cayenne. I highly recommend Josh Creadeur for sales!

Looking at used car here. They said car was perfect. Car wound up having hail damage. Could not make the deal.

The service staff, and especially Tim Shaffer, is top notch, as is the customer experience and the quality of the work. I drive past another Porsche dealer to go to Porsche Plano because of the way that I'm treated. Try it. Ask for Tim. You won't be disappointed.

Chris Campbell Moore was excellent to work with. He was knowledgeable, professional and patient with my many questions. Chris was tech savvy and had my deal 99% done before I drove to Plano from OKC. My experience was stress free.

I had scheduled my Cayenne for its two-year service with Plano Porsche and Isaac Madrid, the service manager. Isaac was recommended to me when I purchased the vehicle in 2016. The salesman said that if I listened to him, he would always provide me with accurate information. When I asked Isaac the details of the service, he took the time to describe each and every step, and its importance for the operation of the vehicle. Isaac Madrid is first-rate, and he is the major reason why I have all of my service work on this vehicle done at Plano Porsche.

I just purchased my 3rd Certified Pre-Owned Porsche from Porsche Plano and they just make it so easy. They credit my trade-ins fairly and price negotiation takes minutes. They don’t bring you to a back office and sweat you with different levels of sales management. Buying a car from Porsche Plano is actually a pleasant experience as they teach you about the cars and answer every question you may have. I highly recommend Mark Laurenzi as a Sales Contact – he is friendly, knowledgeable and listens to what your needs are. Financing is also simple and quick. Equally important is their Service Department. While they all are great, my wife and I really like Isaac as he knows us really well and goes out of his way to take care of us. You are treated great when you arrive, they honor warranties and provide free loaner cars. I hope you all have as great experience as we have.

From ordering the Panamera 4E hybrid, through the long wait and final delivery, your staff have been very professional and courteous at all times. Mark Laurenzi has been exceptional and very easy to work with. Thanks for the great car and very efficient/painless delivery process.

This is a very good Porsche dealership with great customer service - we bought our car from one of their sales Team members called "Neil Conklin", who is very patient, gracious, kind, objective in articulating the various cars' values, resourceful, and very knowledgeable about Porsche cars and other brands!

Devin and the service department were great fixing my Cayenne’s windshield spray nozzle under warranty and recommending replacing the wipers. They were fast and got me in and out on my lunch break. Thanks

same experience than Jesse below but with a different advisor, Tim. I bring the car for regular maintenance that i think it is covered so end cost to me 0. Tim confirms this as i dont sign any quote or estimate nor authorize if there is a cost. When car is ready i get a text from Tim that car is ready. When i get to the dealer, someone, not Tim told me i have to pass thru the cashier first, ok. To my surprise there is a bill of 1500$ of which i was not informed before NOR anyone told me that the work will have a cost at any point of the process. I feel lied by Tim and dissapointed by the whole transaction/porsche Plano. This is my second porsche i bring to you and Isaac was taking good care of my first one every time. Today i receive a call from Aaron, service manager saying that the original paper filed by Tim has the cost next to each concept i asked for maintenance, i tell him Tim never told me the cost of anything nor mentioned these will have a cost but that i was covered by the warranty, so those costs where added later and i was never informed nor i authorized anyone with a cost. Aaron said he will check with Tim and get back to me... he never called me back. Thanks but as a customer i want to know the price of the work that will be done to my car before any work begin, i think is normal. You lost me as a customer.

Worst service ever by Tim, he lied to me saying my maintenance will have cost 0 as was included in warranty still left and when i pick up my car from cashier i have to pay 1300$, you dont do business like that

Love the crew there - they always take care of me :-)

Five Stars across the board! My experience with my sales rep was nothing but absolutely superb. I would recommend doing business with Porsche Plano to a friend or colleague. Absolutely the most enjoyable experience I've had purchasing an automobile. Thanks! William Coachman

Manny in service was outstanding! Very friendly, helpful and even called me twice just to let me know where they were with the car and how things were going. Really appreciated that and enjoyed their service!

Jeff took care of the required maintenance service. Check in and pickup was simple and quick. He paid attention to the needs and addressed them to my satisfaction.

Isaac Madrid is my service advisor and has been for many years. He always treats me like I am the only customer. He always has a smile and is always so patient with any of my issues. I feel like I am part of the Porsche Family anytime I step into the service department. Everyone there is very kind, but Issac is the best!! He helps me to keep my special Porsche in tip top condition!

Mark Laurenzi helped me and did an excellent job! He was very professional, knowledgeable and the entire process was pressure free. I received a fair trade in value for my car and they were asking a fair price for the new/used car that I was interested in purchasing. I was not buying one of the more expensive vehicles on the lot, but was treated as though I was. Even before committing to a purchase, Mark offered to show me the service center and again, never any pressure. He's a car guy and knows he's selling a good product. The evening I test drove the vehicle Mark stayed late and never once mentioned it. It felt like he would have stayed as long as I needed. The following day I return and purchased the car. Mark took the time to explain many of the vehicles features to me, I felt very comfortable driving off the lot. In the 30+ years I've been buying cars, no one has ever been so thorough before making a sale, as well as after. In my experience, once the purchase has been made, the sales persons entire demeanor changes, this didn't happen with Mark. I would highly recommend Porsche Plano!

I’ve had impeccable service from day one! Very professional, listened to what my concerns were and serviced my car with a spirit of excellence! Tim Shaffer and staff welcome you like family. Great atmosphere!

Despite being from Connecticut and 1,600 miles form Plano, TX, I ended up trading in my Macan S and buying my 911 turbo at Porsche Plano. Samantha Ciccone, the Porsche Brand Ambassador, who assisted me in the purchase process was just outstanding! From reserving the car until I was able to make the trip to Plano to test drive it, going through the paperwork process and the shipping and delivery of the car. All flawless! If you are looking for a new or pre-owned Porsche in Texas, look no further!!

I had my 911 worked on yesterday morning. John took care of everything and did an awesome job. His knowledge and professionalism was beyond my expectations. Very pleased with Manny, The service advisor. He did everything to make my visit pleasent one. I can't recommend John highly enough for taking care of my Car. Great Experience... George W.

Awesome customer service!

I have purchased here and have had many of my cars worked on at the facility. Great place but the distinguishing difference is my service rep, Isaac.

Nice job And good communication from my service advisor was great.. very nice customer service overall. Doug

What a sham...they were selling a beat-up Cayenne and representing it as "excellent condition"; and when I asked Jason DeArmond, the so-called salesman, to provide more photos and provide the "inspection sheet the service department did when they took in the vehicle and do a walkaround visual inspection of the car for me (since I am out of state buyer), he simply said "I don't think this is the right car for you". Instead of honoring my SIMPLE request and letting me make that decision of whether it's the right car for me, he lazily said "this isn't the right car for you". What kind of customer service is this? If he won't provide more pictures and tell me an accurate depiction of the vehicle's mechanical/cosmetic condition, what else are they really hiding??????

The car I was interested in (a 2017 used Infiniti) turned out to be less of a good fit than I had hoped. However, I still wanted to post a review for the salesman, Chris Moore, who went above and beyond to make my experience here at Porsche Plano (an AutoNation dealership) a good one. Chris was very knowledgeable, professional, kind and attentive. If you're planning on visiting this dealership, I highly recommend asking for Chris Moore.

I have been looking for a Cayenne Diesel to haul a car trailer and noticed the competitive pricing of quite a few Cayenne at Porsche Plano. Owen picked up my phone call and he was extremely helpful answering promptly my questions and providing the information I requested. As I was not local, we emailed and texted each other over the following few days until we agreed on the sale price of the car I liked. Then Owen introduced me to the financial services director Suzanne to looked at the various service contracts. I appreciated that she emailed the contracts for me to read ahead before I showed up at the dealership. I found the entire buying experience at Porsche Plano very pleasant and will not hesitate to buy from them again.

Just took delivery on a new 2018 Cayenne S Hybrid from Porsche Plano and Owen Scales. 5 STARS to both !! Owen is a pro's pro. Put together a sweet lease package that ended up with lower payments than my previous lease on a 2016 MB GL 350 Blue Tec. Thank you Owen. Wish you continued success.

Got introduced to Chris Moore to discuss a Macan. We really enjoyed his low key approach and his knowledge of the car. After a test drive and visiting other dealers, we returned and bought a Macan S. We love it and highly recommend seeing Chris when you're in the market.

Elmer Carino reviewed Owen Scales of Porsche Plano. 5 stars to Owen for his professional approach and in putting together a great lease package on a new 2018 Cayenne S Hybrid. Ended up with even lower payments than on my previous lease on a 2016 MB GL Blue Tec. Thank you Owen, and wish you continued success.

Isaac is the best service advisor ever. Service is always great at Porsche Plano

Porsche Plano is a great place to purchase a vehicle. Chris Allen is a super salesman and he really did a great job answering all of our questions about our new 2018 Porsche Macan. Suzanne Andries did a great job processing all of the paperwork. All of the employees at the dealership were friendly. Definitely would recommend this dealership. Ron and Beth Beeman

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

We leased a 2018 Cayenne from Josh Creadeur. The attention and service were great. Everything about our experience was super.

They were very nice and took very good care of me and my car.

Great experience with them on New Years Day! Came in to see a no haggle Porsche Boxster I saw on line and without an appointment was able to come in test drive the car I wanted and get in and out in very little time. Exactly what I wanted and no pressure and they stayed after close which was early that day to make sure it was completed. Chris Allen is a great and person I have now bought 2 cars from and both experiences have been great. Manager on site Mark was great in supporting and took care of making sure everything was done quickly. Was just what I wanted a red 718 Boxster and has been a pure joy and have not even had too many great days yet. Chris has been top notch sales person following up on each and every sale on how it is going and making sure you know that he is not just there for sales of this car and through the life cycle of this car and next one.

From the time I drive up to Porsche Plano, I consistently receive exceptional service from the excellent customer care to the detailed and accurate work!

The Porsche Plano team treated my wife and me like we were their first and only customer even though we were from out of town . They spent the time necessary to review the Cayenne, it's accessories and options. They were very knowledgeable, thorough and not rushed to move on to the next customer. Great service, friendly atmosphere and no surprises, we could not ask for any thing more. Follow up with our satisfaction of car was superb. Enjoyable transaction!

Chris Allen was truly the most knowledgeable, professional and yet friendly sales rep I have ever worked with. I was truly wow'd not just by the product but by the service!

The best Porsche dealer in Texas ...hands down

If you are in the market for a new or used Porche, I highly recommend Porche of Plano. Ask for Mark Laurenzi in sales. He made the entire buying process very easy and great follow up. Same goes for their financial department.

I had the most excellent experience and professional treatment by the whole company. My service adviser, Tim, did everything promise. And my loaner was most appreciated. Even my Porsche sales associate, David, was most gracious to come over to say hello, 4 years after the sale. I could not ask for better. Thanks Porsche Plano.

Love this place - consistent great service and Gladwill is the man.

Recently took delivery of a paint to sample 718 S, had a great experience with Porsche Plano, specifically Mark Laurenzi. He did a great job showing me a lot of the options before ordering, and during the order process, and kept me updated on the build process. When the car came in he had a few extras installed for me and the delivery process was super quick and easy. Really knows his stuff, definitely would recommend again.

I have bought card from multiple dealerships like sewell etc. However, PORSCHE BOARDWALK was an amazing experience. They had the best car at the best NO HAGGLE price and ther was no pressure what so ever. David Loader and Samatha were great and so was Nicole in financing. The dealership is amazing (better than BMW or MERCEDES dealers in Dallas and Plano. The service was impeccable and the whole experience was fantastic. Please visit this dealer if you are looking at any of their NEW or CPO inventory. As far as I know, They have a customer for life...ME !!!

Excellent service and the car I purchased was exactly as described.

Great dealership, nice knowledgeable staff

Tim Shaffer was awesome! For some reason my online reservation wasn't in the system, but Tim took care of everything!

My purchase experience with Porsche Plano was exceptional. Sam, my rep, was extremely attentive and her follow-up and assistance during the sales cycle was consistent and professional. She addressed many questions, even before I made it into the dealership. Four months till spring, then perhaps a 718 S... Conway

So there is a dilemma with my follow-up. Porsche replaced the starter and the car fires up crisp everytime, which is really nice. I give that 5/5 stars for that, for the right diagnosis. However, the service should really get 0/5 stars. Actually, negative stars if it was a choice. There was a giant communication issue between Jeff and I. What he heard, and what I tried to convey were two different things. I had three other issues another dealership is fixing when I bought the car. However, I believe I clearly stated if it is covered under the warranty, they are welcome to fix it. (Extra money right?) I was not sure if it was covered under my warranty, but Jeff assured me it is his job to find out. Not stating he had to do a diagnosis first, which is at my cost. Odd, because I told him the exact issue with the car. I know from the dealership I bought it from. However, I lived 6 hours from it. Convenience eh? Second, Jeff stated I was missing a sub-frame piece #987 331 161 05, which he stated is a hazard/unsafe if was missing. He said I would have to sign a form saying I am driving the car knowing it is unsafe, since the part is missing. I never sign this document, nor do not have this to show the original dealership i bought it from. Then the day when I went to pick it up, I was called early in the morning and told it was fixed/ready to go, but was not told until I arrived they needed payment from the warranty company prior. ALSO, I was charged for two diagnostic fees, which I paid because I did want my car. However, I got my car at 5;30pm. I did write two emails to address my concerns to the service manager Aaron Woods and Mike Marsh. Aaron was prompt on responding, but I believe there was a communication issue with him/not on the same understanding. He kept stating his technician needs to get paid, but he said if it pleases me he would refund one diagnostic charge. Both should have been refunded. EVEN WORSE, and this is a giant PROBLEM. Mike Marsh called me, starting talking, and then stated "he needs to look into it, [and] he would call me back". He NEVER did. Like I reviewed, the parts department has been great. The service department is HIGHLY NOT RECOMMENDED. My experience was poor here.

Not the best experience at a service department, specifically for carrying the Porsche brand. Park Place will now have our business. To the point, I have a few concerns with the execution of services and demeanor, yet the overall issue lays with their communication. Good luck getting a hold of anyone in the service department, as you'll spend most of the time routed to the receptionist and find your emails unanswered. This can go on for a week. If it wasn't for the online interface, I may never have had my 991 or Cayenne scheduled for a service. After the experience with my hybrid, I took my 991 to Park Place and had an absolutely great time working with them. Took one call.

Loved Jason who my sales lead and the end to end experience of car selection down to purchasing my choice.

Isaac is the best, always professional and friendly.

By far, the best and easiest car buying experience I’ve ever had. Jeromy Boulet was fantastic. He makes buying a new car simple and hassle free. No more spending half the day trying to get a deal done. From start to finish, I had my new car in about 2 hrs, washed and ready to roll. I highly recommend Jeromy and the Porsche Plano dealership.

One of the best car buying experiences I have had. Salesperson was knowledgeable, patient, friendly and very helpful Dealership was great looking with really pleasant personnel. In addition my wife got a great car.

I went to Porsche Plano 2 weeks ago and met Jeromy who make the whole experience a pleasure. Next day a was driving a fabulous Carrera S. I will be back next year to get a GT3 :) Eduardo

Hi We bought our Porsche Cayenne at this dealership and we received excellent service from Adrian Jacobs. He was very knowledgeable, friendly and efficient with his responses and follow ups. It was a pleasure working with him!

General Manager, Craig, was super helpful and took his time to talk to me about the value of pre-owned Porsche and the warranty involved. I am so happy I decided to run by there after checking out Porsche's elsewhere! I am very happy with my purchase and the service from Sales Manager, Owen, who walked me through all the details on operation of the vehicle!

I've tried calling their service desk several times over the course of this/last week and no one ever answers. I finally got someone in customer service and she took my details and said they'd call me but that was 3 days ago so I ain't holding my breath. I'm new to Dallas so I guess I won't be using them for servicing my Porsche or any new additions to my garage.

very very nice

Dealt with parts. Good people

I get great attention to my Porsche needs at Plano Porsche. Communication from the staff is spot on and the work I've had done on my cars is right the first time. My hat's off to John G. for the fine work he does and the staff for their support.

We had a great experience buying a 2017 Macan. Jason was our salesman and he helped us overcome difficult timing issues to get the car. Thank You, we love it!

Jon the manager followed up thru the process of the selection of the car. I was a victim of Harvey and Houston area dealers didn’t have the selection nor have the customer service that Porsche Plano had. I will do business with Plano again!

Great Job...as always.

Courteous and excellent service. Facility is very accessible and clean in comparison to the other dealership in Dallas.

Very positive car buying experience. Worked with Jeromy Boulet from Sales and Nicole Smith from Finance Department. I was out of state buyer and had a multiple phone and email exchanges with Jeromy and Nicole. When arrived, everything was ready: Nicole delivered folder with paperwork and we took a ride with Jeromy. He is very pleasant and also "car"person and I enjoyed conversation about the car that I bought and other cars that they had on the lot. Few days after arriving home I received follow up email from Jeromy. As everybody can see, these guys know "the right way" to do the business! Thank you!!!

Every experience is excellent. Thanks Tim!

Excellent service.

Thank you Becky! Got in and out quickly and the car wash was so appreciated!

I purchase two vehicles from Porsche of Plano, with Jason, my experience with him was very good. He communicated effectively on the pros of the Porsche brand, since its my first time owning a Porsche. There was no pressure during the process, and I thank him for the Porsche experience.

Bad experience. These guys give wrong evaluation to your Current vehicle. May be they have in experienced guys or that's their nature. They mentioned hail damage to my car but never my car was exposed to any kind of hail or storms.

Fantastic experience with Jason at Porsche Plano. Great guy and dealership. Probably the easiest and most enjoyable car buying experience I've ever had. Can't recommend this dealership enough.

Bought a 911 here recently and received excellent service. My advisor Jeromy was professional and courteous throughout the process. Highly recommended.

Amazing service! Mark Laurenzi is the best in the biz! Isaac Madrid treats every customer like family. I can't rave about this dealership enough!

Customer service from Isaac is always professional and pleasant and genuinely feel cared for whenever my Porsche is brought in for inspection and service.

My wife and i had an A+, Five-Star experience with Mark Laurenzi of Porsche Plano. Mark is clearly the top of the class as the Porsche Sales Brand Ambassador. I typically do not like dealing with car salesman, but Porsche got it right by giving Mark the title Ambassador. We would highly recommend Porsche Plano and Mark Laurenzi. Thank you Mark, Tina and David Craig

Technically I would give them a 2.5. My vehicle got fixed and they did me a "favor " by picking up a portion of the cost of a known issue. Note, an issue that the service representative said should be a recall issue. Problem is that Porsche typically repairs these in warranty and mine is super low miles so it went bad right after. So ok they did me a solid. The unprofessional portion came 2 weeks after completion by calling me because the sales representative forgot, his words, to add tax to the bill and portion they picked up. Now 400 bucks isn't a lot, but I won't be back. I hear Park Place is much more honest.

Great staff. Best mechanics!

Terrible customer service in the service department. They do not greet you when you pull up or even when you come inside the service area and they are not pro-active with keeping you updated on the process of repairs. For the cost of these vehicles, one would expect to be treated better and with a higher level of customer service when dealing with them.

We had numerous conversations on this topic, my phone does not work in Macan, I have Samsung Note. We brought a new car in 2016 Jan where I was helped by Owen Scales is a great sales professional, he did a great job and was very professional. After one week it was realized that car is having problems with phone connection, I brought in the car for repair and later it was found that nothing can be done until Porsche replaces the software, the only option is to change the phone. I was really unhappy that how can the dealership ask me to stop using a certain phone or don't talk on car phone system or speak on using car speaker phone which is not possible to have clear communication. The GM also called me several times and asked me to wait for the software upgrade. He asked me to stop using the phone, lost my two garage remotes as well. How can you ask somebody to not do something rather than fix the car for which we pay such a high monthly every month. Asked to speak with Porsche and finance and they cannot do anything. So we are now waiting to find the right time to sell the car apaarently two years as currently we have negative equity. Our lease was also very high rate as we had just moved into the country and Porsche finance bumped up the rate at the last moment. It is extremely sad situation and I have just passed the car to somebody and driving another car as it is of no use to me.

If you are a serious Porsche enthusiast or collector DO NOT BUY HERE. I bought 2004 911 Turbo X50 Cab with assurance ALL systems fully functional on the car - and paid their asking price. They shipped the car to me in NC with inoperable rear spoiler and after many calls and emails told me to go away. Do not employ them for PPI. This was intentional despite Sales assurances in writing. Mike Marsh, general manager will not support their deals after the sale, whatever the case. Local Porsche dealer estimated $4000 fix. Plano disabled the spoiler warning light so untested. Their "great " 125 point Autonation warranty inspection program is worthless. This is my 16th Porsche and first review.

Great service provided. Ask for Isaac or Tim when getting serviced. They know their shit, and always professional. I've never had any problems or paid for service I didn't need.

Best service on my GT3 that I have ever experienced. John Gladwill is top notch - goes above and beyond to make sure the service is +1.

I have owned 3 Porsches and absolutely love the service at Porsche Plano!

Isaac took care of me when I had problems relating to an oil change done elsewhere. The service was professional and cost less than I expected.

Tim Schaeffer always provides top notch service. We've gotten 2 Porsches from Porsche Plano and always had a great experience. Would recommend them to anyone - both the car and the dealership!!

Horrible and very unprofessional experience with Mr John Gladwill and Porsche Plano. Attempted to take unfair advantage of my wife's inexperience with vehicles.When I drove up with her the next day in our Porsche, Mr Gladwill was shocked and appalled. Sad that this day and age salesmen take advantage over women searching for cars. Would definitely not recommend this dealership.

With many car dealers you feel like you come away with covered in slime, always feeling something dirty just happened. But it was completely different with Porsche of Plano. I came away grinning from ear to ear. The car had something to do with it but overall experience added to the smile too. I was surprised at how much the staff seemed to exude interest and love for Porsches and their customers. I never felt pressured or that they were hiding something. They were very upfront and patient. They knew this was a big decision for me and wanted to make sure I was completely satisfied. And I was! Highly recommend Porsche of Plano. Great staff, Collin and Sam were amazing. Great facilities. If you are in the market to get a Porsche in Dallas, this is the place to go.

Three years ago we purchased our 2014 Porsche Panamera 4s from John. We live in Colorado and drove here to purchase from them, that is how great they are. We came down yesterday to look at another Porsche that we are purchasing from John too. John and his people are the BEST!!!!

Recently bought a new 911S from Mark L at Porsche Plano, and it was an great experience. The process was smooth, easy and there were no surprises. I'd highly recommend both Mark and Porsche Plano.

Service was amazing. I have owned numerous other high end cars and Jeff was the best I have ever had. Very professional and thorough with constant updates during the whole process. Coupled with a great demeanor.

Had a great visit today. Thanks to Neil for sharing his love for cars with my son.

Awesome as always. Devin takes great care of me every time I'm in there.

Devin takes great care of me when I need service in my Macan. He's extremely polite and patient.

They have the Porsche I want, someday�I love that place me and my ex- husband had a Porsche each....mine was silver, his was midnight blue...Now the midnight blue one will become my son's who will be in the 11th grade next year at Allen high school ...a 1989 928...a classic, in mint condition, with sunroof. So proud�

This was our second visit and I ordered my car from Owen Scales.

Always treated with the best service and quality Tim Schaefer has always been a pro and made sure I was treated extremely well!

Isaac is awesome is a great guy. the worst part of servicing is it is unnecessarily expensive. there is nothing special about anything so not sure why you charge so much. this is one thing that Porsche should improve.

All was done on time and as quoted. The writers were all helpful as were the business girls and the car rental person.

Tim is one of the main reasons for us continuing with Porsche

This was by far the best experience I have ever had at a car dealership! Very friendly and professional!

Quick excellent service! Battery replaced at no charge and vehicle washed.

Great, I was given a great loaner and the service was spot on!

I've been coming to Porsche Plano for the past 11 years. It's the best service department in town!!!

This was the first Porsche purchased by me. Colin provided excellent communication and exhibited a great knowledge of the product. I will definitely recommend him to anyone interested in buying a Porsche! Colin made the experience fun and easy which is not common for car buyers! Great Job Colin!

Excellent Timely. Excellent service rep. Very good communication

Good service n explain how to do the ? n I like car when my friends wanna buy a car ? I will tell my friends go to dealer from Plano ?

I had a great experience dealing with Jeff at Porsche Plano. He was very knowledgable and personable. He ensured that I fully understood the repairs that were to be made and personally ensured that the repairs corrected the issue.

As always, the service at Boardwalk was excellent. Fast, friendly. I never have to worry about any difficulties with their service department.

Great experience! Fantastic knowledge and Mark makes it easy.

The sales team was very knowledgeable and pleasant to work with.

I've owned multiple Porsches from multiple dealers and Isaac Madrid at Porsche Plano does the best job of all service advisors with my 2 Porsches, and Plano Porsche has been very professional and accommodating my service needs.

The lease on my Mercedes is almost up and was considering a Cayenne GTS as a replacement. The sales guy was texting the entire time during the test drive and could hardly tell me anything about the car! I will definitely not buy a Cayenne from Porsche Plano! Taking my business to Park Place Porsche!

First time there and the service was great!! Even though I had my lil ol Chrysler 200, they still treated me like I own a Porsche.. So now I want one. Lol I will definitely be there every time I need nitrogen in my tires..��

Great experience. Diagnosis and repair went quickly. Car was clean when returned to me.

Great service, knowledgeable sales staff, Josh was great to deal with. Was in and out in few hours, behind the wheel of my new Porsche Macan S.

Really nice experience, all the people working there are very helpful and attentive all the time!

Great service......................................................................

Our sales representative was Jason Dearmond. He was really great to work with and made our car buying experience fun and exciting.

From the first test drive, I needed the Porsche Cayenne GTS! What a great looking car that is not only practical with driving around my teenager and her friends but is also lots of fun to drive. Jeromy Boulet made the buying experience a breeze with helping me build the exact car I wanted, updated me along the way of where the car was in line at the factory to when the boat would arrive at the dock. Once the car arrived, Jeromy gave me a great walk through of all of the cars features (and there are a lot!) and has followed-up with me on how the car is doing. If you are looking to buy a Porsche go to Porsche Plano and ask for Jeromy! And when you rub your brand new wheel against the curb, call him up and he will take care of it!

I have a Porsche Turbo S with PCCB's and center lock wheels... I needed a tire repaired, but it's not a car you can run down to any shop to get fixed, you need special tools to remove and replace the wheels. They were able to fit me into their very tight scheduling like I was their best customer, and treated me as if I were getting a very costly repair made. Topnotch facility and staff. Can't say enough about their customer service, and dedication to meeting the customers needs.

I worked with a very experienced salesman name Jason, he was outstanding. The firm business shake was a winner and he knew how to operate every button in the car. I highly recommend this young man.

Matt Williams did a super job and took care of all the details. Finance person was excellent as well. Car is in perfect condition and a joy to drive.

Neil Conklin and staff were great. Car is beautiful, my wife's vehicle. White Panamera with grey interior. Finance staff was very diligent.

The service department and shop always fixes any problems I have with my 2002 996 to keep it alive.

My salesman, Neil, and the internet manager, Mark, made the decision easy. They worked together, even though I made contact separately, and helped me decide on which Cayenne to purchase. My internet/Edmunds price quote was immediately honored by Mark, and Neil made me aware of special leasing incentives on the eHybrid. All in all, a good buyer experience.

My car was serviced quickly and promptly, and the cost was in line with the original estimate. I was provided a loaner and so avoided any inconvenience. Excellent work.

Joshua Creadeur was so helpful and patient with me as went thru the process getting my new Panamera. I'm in the customer service business and he is the kind of guy I would welcome on my team anytime.

All the staff are very friendly and knowledgable, parts, sales, service, admin, management. The best Porsche dealership I have been too, and I have been to many over the years and in many countries. My personal favorites are Mark (Sales), Larry and Robert (Parts), Tim (Service).

I've bought many cars in my life (too many to be exact) and working with Colin and Jon at Porsche Plano was by far the best experience I've had. They were straight-forward and really made the process nice and easy. Thanks guys!

do not give loaner cars w advertsising!! will not accept again. thank uou

Somehow all of my basic service sort of fell into line and I had to get new tires, brakes, rotors, oil change, etc done. From start to finish all of the work was done professionally, quickly and within the cost estimate I was given. I count on Porsche of Plano to have updated and current information about all of my vehicles and to know and understand what my driving habits and needs are when I come in for service. Isaac is amazing and never fails to be on top of all maintenance issues and always returns my car detailed and like new! I can't say enough great things about Porsche of Plano! My salesman, David Loder, also followed up personally to make sure all of the work was done properly and to my satisfaction. He is an outstanding salesman!

Car was serviced in a timely manner. All representatives of the dealership were very courteous and helpful.

Once again...no problems...dropped off and picked up when promised.

the service and parts are both top Aron and his team and Larry and his team are both the best thank you

the service and parts are both top Aron and his team and Larry and his team are both the best thank you

Excellent and our salesman Jeramy was very helpful and accommodating.

I was very pleased with the experience of bringing my 911 in for service as I have been in the past as well. Mr. Devin Tyler was very helpful, courteous and professional. Mrs. Elizabeth McDonald was extremely helpful as I left my copy of the bill at the dealership. I called and Mrs. McDonald was quick to answer the phone, not always my experience in calling, and was quick to help me by finding my receipt on the computer and e-mailing it to me. (She was thorough in verifying I was who I said I was). My only disappointing experience was in speaking with a sales rep (I won't reveal who) about the purchase of a Cayenne, this person said they would e-mail me info on the vehicle (no brochures available) and a link to a site that would estimate the value of my trade-in. I've not received either. I have to assume this person misplaced my contact information. A minor inconvenience that I probably shouldn't have mentioned.

Very quickly replaced defective part. Nice touch for service rep to walk me to car and ensure all ok. Also appreciated offer or car wash.

Issac was great. I had a blow out and needed a new tire plus some minor buffing/cleaning of a quarter panel. Work performed was excellent

Hadn't planned on going with a Porsche, but salesman and process were excellent. Car drove like a dream

This is the last time I plan to use the Plano Porsche dealership because they have failed to fix issues with rattles, told me a brake noise was normal when I later found that there was a problem, and the latest loaner car was so dirty that I had to take it to be cleaned before I could use it because they had no one there to clean it. Now in the market for a new car, I don't think it will be wise to use this dealership any longer.

I'm happy with the service I received from Jeff on my Porsche Cayman S

Have been here twice in the last two months, service both times has been excellent. The first was to bring our Cayenne S in for drivetrain service. Couldn't be happier with the results. Yesterday however, I brought in my 911 turbo for an alignment. The car was feeling nervous at high speed, not planted and secure. Had John Gladwill perform the alignment, he REALLY knows his stuff. He is the go to guy in DFW for alignments for these cars, I don't want anyone else messing with my turbo but him. Took the time to call me a few times throughout the process to nail down what I was looking to achieve with the car as well. Thanks John, for a fantastic job once again. Not to leave out the rest of the staff, our Service Advisors both times were great, Isaac and Devin. Courteous and professional. Keep up the good work guys. Only complaint I have is that I wish you were closer to me! :)

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

Everyone at Porsche Plano is professional and friendly with no sales push. Jeromy Boulet was excellent in helping me purchase my first Porsche. I would highly recommend them.

Porsche Plano, the best Porsche dealer in Texas, quick response, accurate, reliable. Just perfect.

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

Dropping off my car & getting in a loaner took about 10 minutes. The next day Isaac called in the mid morning hours to give me an update. I appreciated that because I was able to plan my day & know about what time would be done. On my way to pick up my car I requested tires be rotated & Isaac made sure it was done before my arrival. The work was done in a timely manner. Outstanding service by Porsche of Plano.. Thanks to all!

Was very happy the deal was handled and happy to join the Porsche driver club.

Finding the first Porsche Cayman at this dealer was by chance. Now we have purchased three vehicles there and are a loyal customer since 2010. W do all of the business there that we can, Visit regularly, sometimes just to visit a bit. this dealer has us completely spoiled. Enough so that we expect to be treated this well everywhere we go,,,,,,, most know that is simply not the case. We can not compliment them enough, from sales, to service, the technicians, parts, and the entire staff. The all have us spoiled. It would be a very sad day if anything ever happened to change our experience at Porsche Plano.

Thank you so much, Adrian and everyone involved was wonderful. He helped me find the exact car I wanted and I am so happy with my entire experience. I am looking forward to a continuing relationship and will definitely refer people over.

I recently moved to Dallas and even though I didn't buy my cars from this dealer they treated me as if I was their best customer ever. Definitely there is no substitute for this dealership!

Service provided was very efficient. Service personnel were very professional and helpful.

I recently purchased my second Porsche after owning Mercedes for many years and driving roadsters most of my life. Plano Porsche has never failed to deliver exceptional, courteous service. Buying my new car was a breeze, My salesman knew exactly what I wanted in a car and found me the perfect vehicle to enhance my driving experience.

I recently purchased my second Porsche after owning Mercedes for many years and driving roadsters most of my life. Plano Porsche has never failed to deliver exceptional, courteous service. Buying my new car was a breeze, My salesman knew exactly what I wanted in a car and found me the perfect vehicle to enhance my driving experience.

Efficient, friendly service by a staff that knows how to deliver a superior customer experience.

Everyone was very helpful. Ms. Fairbanks exceeded my expectations by calling my auto insurance company to ascertain coverage as my proof of insurance had expired. She was kind enough to print proof of insurance for all of our vehicles. David Rosenberg was also very helpful.

I spoke with the dealership GM and he made it right

Staff was friendly and customer service was fantastic as usual. Highly recommended .

It was the most pleasant experience anyone can have when buying a car. I spoke with Matt and Nicole and immediately they made me feel protected and confident which was really important as I was buying from a distance. They managed to work around my difficult finance requirements and were extremely friendly and professional all the way but especially with the documentation. Their job is really to satisfy customers beyond expectation and they really love doing it. I am thrilled with my 991 C4S and will definitely buy from them again. Thank you Guys!

My wife is always treated extremely well any time her car is in need of repair. I travel a lot for my job, so I don't have to worry about her being taken care of. Extremely professional and accommodating!

Purchasing a new vehicle can be exhausting to say the least. That was not the case working with Jeromy and John at Porsche Plano. As a matter of fact, I am pretty sure that my wife and I wore them out although they were very patient and professional throughout the entire process. We switched from one model to the next several times and Jeromy was more than happy to educate us on every detail to make sure we made the right decision. Without a doubt the first time I felt at ease with no unnecessary pressure or slick sales tactics. He allowed us to go through the process at our pace and genuinely helps us find the vehicle that fit exactly what we wanted. I am so happy with our experience and Porsche in general that I am planning to purchase another model when available next year. I highly recommend giving Porsche Plano a shot at providing you too with outstanding service.

Went to look at a used Boxster that had just listed. Car was in excellent condition, price was right plus it was a CPO car so we decided to buy. Our salesman was professional and courteous both during and after the sale. From stepping onto the lot to driving of was less than 2.5 hours and everything went smoothly.

We dealt with Mark on the buying process and he was top notch. He had everything ready to go, making it the easiest and most pleasant buying experience that we have been through. Issac in service, is top notch. He was able to get our Cayenne in for service quickly and on one other visit, took care of something that I broke with no problem.

We made several trips to Plano Porsche before we made our final decision. No pressure at all, always courteous, helpful, and friendly at every visit. Rainer is a pleasure to work with. He is very helpful with the entire process even post purchase.

Great experience! Rainer was extremely helpful throughout. I didn't feel pressured into anything. Our service did not end after we bought the car. He has reached out to us many times to help answer any questions and to make sure that everything was going well with the car.

The experience of purchasing the Cayenne was efficient and pleasant with Josh. Josh is very knowledgeable and experienced with the Cayenne and assisted our family in selecting the correct options. We had unusually circumstances for which we needed to take delivery late on a Saturday evening. The entire staff of Porsche Plano accommodated our need past closing hours to complete the transaction. The Cayenne is our third purchase from Porsche Plano and the quality of customer satisfaction has not changed over the years.

Always very friendly and more than willing to help. This is my third Porsche, and the sales staff to the valets and service people always go the extra mile.

The place to buy a porsche. Mark Laurenzi was extremely knowledgeable and courteous. Highly recommended.

The Service Department and the entire staff was very helpful from the beginning to the end. Becky was very professional from th first time I called and guide me on making the right decision on changing the color of my rims. She also doubled checked the service history of my Porsche to make sure i didn't have any issues later on.

A few weeks ago, I began the process of purchasing a new vehicle and wanted to learn more about the Porsche Cayenne. I had spent quite a bit of time reading about the Cayenne, but wanted to talk to someone from the dealership who could answer additional questions. Fortunately, the receptionist transferred me to R. Owen Scales. It did not take me long to appreciate both his knowledge and his patience. Succinctly, he wanted to make sure that my questions were answered completely. Based on the phone conversation, I scheduled an appointment to meet Owen at the dealership. While there, I was able to test-drive two vehicles and as a result of the visit, I purchased a 2016 Cayenne with the exact equipment desired. I would also be remiss if I failed to acknowledge the contributions of Nicole Smith, Customer Finance. Her goal was to make sure the vehicle purchasing experience was as painless as possible. I would highly recommend both individuals, and dealership as well.

The entire car buying experience was pleasant and enjoyable. My salesperson, David Loder, was informative, patient, and willing to help in any way he could.

Great! Except no car available for me to drive while I have my car repaired. It was in the morning around 7:30

I wanted to get a Panamera 4s and Porsche Plano was the only dealer that had one in stock. I went to dealership and Jeromy B. helped to make my dream a reality. The buying experience was easy and smooth. The customer service is first class. Everyone is helpful and make the buying experience easy.

We experienced some jerking on acceleration of our Cayenne. Took it into Porsche Plano on a Friday morning and Devin Tyler was our advisor. He offered a loaner vehicle, but we didn't need one as we were leaving out of town for the weekend. While out of town, we received a call from Devin to explain their findings and he told us they were going to order the parts to have it overnight. He also assured us he would reserve a loaner for us if the car wasn't ready when we got back in town. Early Tuesday, Devin called to inform us the car was ready and they'd replaced the transfer case. We are very happy with the service Devin provided. He was very professional, cordial and was great about following up. Superb service!!

Yesterday's service experience went perfectly and worked exactly as it should.

Great suv that is full of options. Great sale reps at Plano Porsche, Plano, Texas. It you are interested in a Porsche visit this dealership.

Professional and courteous staff of service technicians. Isaac always goes the extra distance to provide accurate expectations and delivers the very best every time.

Jeromy B was extremely knowledgeable, patient, helpful, friendly, and transparent. The delivery of the car was seamless, i highly recommend Jeromy.

Isaac is very knowledgeable. kind, always willing to help and excellent service advisor.

Colin and the team at Porsche Plano made it very easy to purchase a car. After the purchase was complete, Colin was great about showing me how to work everything (a lot of new gauges and gadgets to learn!). They do a nice job upholding the Porsche brand promise of excellence.

Isaac is very helpful, professional and knowledgeable of his business. It's always a pleasure working with him.

Purchased a 2017 Porsche Macan GTS. Our salesman was Josh and would highly recommend him and this dealership. Josh was very knowledgable of the vehicle. The purchasing process was simple. After the paperwork, Josh went in detail inside and outside the car explaining all the bells and whistles making sure we knew how to adjust mirrors, sync phones, etc...very helpful! Very pleasant experience.

Colin was pleasant to deal with and he worked with me via email prior to our 2 hour drive to purchase a used vehicle. No surprises when we arrived and paperwork was quick and easy.

Always a pleasant experience, very prompt and professional!

Isaac worked me in right away. He took great care of every detail, starting with a beautiful loaner, kept me up to date continuously.

Great experience. Helpful new car sales management. A surprising experience as I thought an Autonation dealership would be less personal

Owen was excellent! He spent a great deal of time with us before, during and after the purchase. He sat in our newly purchased car with us for almost 2 hours going over every feature to make sure we knew how every option worked. He followed up with a phone call to make sure everything was satisfactory.

Extremely friendly sales associates. Very fair no haggle sales price including my trade

No where else other than Porsche Plano is the epitome of excellence so prominently portrayed by virtually every staff professional employed. Without question, the dealership and facility are unparalleled in Texas and beyond. Porsche Plano prides itself on offering an outstanding atmosphere encompassing individual service, and thanks to Matt Williams, a top notch buying experience that cannot be found anywhere else. I have purchased many fine automobiles over the years, and because of Matt's knowledge of the brand, his passion for the brand, and his professional courtesies throughout the buying process, he has made my purchase the most enjoyable and seamless process I have ever experienced. Add to that, the impeccable professionalism of Nicole Smith, their Financial Services Manager, it simply cannot get any better anywhere, period. You owe it to yourself to go to Porsche Plano, even if the drive seems a little farther than perhaps another dealership. You cannot be more pleased. You will receive the kind of expert personalized attention that makes Porsche ownership so rewarding.

I bought a 2016 Cayenne and I'm loving it. Porsche Plano made it an easy decision - the staff was patient, knowledgeable and made sure I got the vehicle that I really wanted. The service was superior in comparison to a couple of other brand dealerships I had visited - I never felt rushed or pressured at Porsche Plano. The staff was attentive but efficient as well. Highly recommended.

Jason was very knowledgeable about the cars and different options

The Porsche Plano staff is very friendly, non-aggressive and informative. I have not purchased a car in over 15 years and was expecting a battle of an experience. Jason DeArmond, Owen Scales, and Nichole Smith made the experience absolutely fantastic. If you are in the market for a car, make this your first stop.

Adrian was very knowledgeable and professional. Really knows his product. Made my experience a very pleasurable one. Got my first Porsche!

Customer service is exceptional. From checking in the car, quality of service, and knowledge of team. First rate

I was very pleased with my overall car buying experience at the porsche plano dealership. They were very courteous and didn't push hard unlike any other car dealer. The Sales person that I dealt with was very knowledgeable and explained very feature of the car in a well organized manner. I would highly recommend this dealership if someone is actively looking to own a porsche.

This is my second purchase through Colin They really make the process easy. I let them know what i would like and they make it happen

I have only one word to say "EXCELLENT" It's not only the car, it's a dream come true We have been searching in the internet day and night to find the car we love but it's within the budget limitation ... of course it hasn't a good deal ... it was the best Deal in the nation for the car we found here. We drove 5 hours to pick her up ... amazing drive ... amazing Dealer. This compliment goes to your team: Graig, Rainer and Colin ... thanks guys

David Loder was very helpful in explaining everything to us. He was very knowledgable and patient. Our experience at this dealership was great!

David Loder was an excellent representative of Porsche!!! He was efficient, thorough and not overbearing!!! The buying process is dificult enough trying to decide what brand and type of car you want, but David was extremely helpful as a sales representative, He has an excellent product to work with, but HE is what sold us on deciding on Porsche!!! Cannot wait to refer him to my friends!

Owning a Porsche 911 has long been a dream of mine. My experience at Porsche Plano was very positive. My sales consultant, Mark Laurenzi, called me prior to my visit, provided great details concerning the car and operation, provided me with an extensive test drive and made the purchasing process easy. Follow up has also been fantastic. Everyone I came in contact with at the dealership from finance to service made me feel like part of the Porsche Plano extended family. I highly recommend Porsche Plano and as Steven Tyler sang, "Dream on.

My experience has been great. Everyone is available for assistance. This is my wife and I second purchase.

Owen was my sales advisor and he took great care of me from the moment I inquired about a Macan and through the rest of the purchase process. He was always very quick with feelings to my questions and followed up proactively but wasn't "salesy." the store was also much more laid back than park place. Plano was more welcoming and didn't act or treat you like you needed to have a net worth of millions to get great service. Overall, I would highly recommend them to anyone looking for a porsche.

It is always to visit Plano Porsche. The sales personnel are knowledgeable and maintenance is willing to explain the issues pro and con.

We were looking for a Cayenne S and found the one we were looking for on the dealership website. I was able to negotiate the entire transaction via phone and email. Colin was exceptional. He had the vehicle ready and waiting for my wife to drive when we arrived and the whole process was quick and hassle free. It was definitely worth the time and effort to drive from Oklahoma! I would absolutely buy from Porsche Plano again.

Owen Scales did a wonderful job helping us navigate and find the perfect Boxster. He was patient and answered all my questions. We LOVE our new car

We never intended to be Porsche owners. On a whim we stopped by Porsche of Plano during our SUV search, My husband and I were promptly greeted and salesman Rainer Buehlmaier took the time to show us around, I just loved the Macan and no other SUV could compare, 3 days later we are the proud first time Porsche owners. Rainer and his team could not have helped up us more.

Jason is the best saler I had never seem. He did whatever he can do to help me on this Macan. I will recommend Jason to my friends.

We just purchased a new 2016 Cayenne Turbo S from Auto Nation. This being our second Porsche purchased from this dealership. We drive 150 miles each time to purchase the vehicle . We are truly committed to this dealership - one of the best around. Our salesman is top notch - Colin Kurth and we recommend him to everyone that wants to buy a new Porsche. He is the BEST along with the dealership.

Neil did a good job making the purchasing processes comfortable.

Purchasing our Cayenne S from Porsche Plano was a fantastic experience. We worked with Owen Scales who was absolutely great to deal with. He knows Porsche and will spend whatever ever time he needs with you to answer your questions. We ordered our Cayenne to get the exact options we wanted. It was very easy to do. The dealership is very organized and everyone great to deal with. If you are looking to purchase a Porsche, go to Porsche Plano.

Great dealership! Jeromy Boulet is a great guy and awesome to work with. Helped me build my '16 Carerra GTS and worked his magic to get me an early build so I didn't have a long wait! Service team is friendly and professional too, especially Isaac who I've worked with for several years.

Mark Laurenzi made the entire experience incredibly seamless. I reached out to Mark a few weeks ago letting him know my wife was in the market for a Cayenne. I had previously purchased a Targa 4S from him, and he said he'd get right on it. Boy did he! Less than a week later, I was on my way out of town for a business trip when he reached out to me with a CPO Cayenne that met my wife's requirements. He went the extra mile to walk me through everything, send me pictures, walk my wife through the test drive, set up the financing, etc. while I was gone. When I got back it was a very simple process to finalize all the paperwork. The dealership itself is impeccable. The recent renovation has really opened it up and has greatly increased the amount of cars available in the showroom. The staff is all friendly, and works to get to know you by name. They also frequently have customer events that make you feel like you're part of the Porsche family. The parts and accessories department is willing to cut deals on certain items, especially if you're a repeat customer. All in all, I really feel like you're getting the premium experience that I'm paying for in a premium car.

Outstanding,patient salesman---very patient and helpful Dealership beautiful ..............

I ordered my new 2016 Boxter Spyder 5 months ago. David Loder walked me through the whole lengthy pre order and production process for the Spyder and let me test drive no less than 4 cars to demonstrate the expected Spyder performance. The Porsche of Plano team is absolutely the best in the Dallas area! David Loder was the best car sales person I have ever worked with and for me, that is saying a lot! My car was delivered a full month early and delivered in impeccably detailed condition. The closing process was very fast, very smooth and I walked out very happy with the extras' that I ordered at the closing table. In fairness, I should say that I have been a Park Place fan for many years and I still have a lot of faith in their organization. I gave the PP dealer a fair chance to earn my business and as much as I like those guys, i would recommend that anyone looking for a Porsche of any kind check Porsche of Plano out as well!!

Recently bought a Porsche Cayman from Porsche Plano, Hassle free buying experience with Matt Williams. I dislike pressure buying and time spent seeing what the manager would do. Did not have to go through that with Matt. I emailed an offer to him. He got back to me and said it was accepted. I thought the pricing was fair. I already had my financing lined up so I did not have to use their financing.

Nothing but happy,happy,happy since building my 2016 Porsche Cayman GTS with the crew at Porsche Plano. These new Porsches are absolutely amazing works of engineering. I drove a 1966 Porsche 912 #1249 for many years and it's now turning heads and bringing smiles to Porsche fiends in Belgium. Had to have another one !

Treated very well and professionally.. The service was excellent. The waiting time was very minimal.

We had a great overall experience. We leased a new Cayenne and the experience was smooth and exceeded our expectations. They went above and beyond to satisfy our needs.

Have been a client at Porsche Plano for 4 years. Tim in service has been keeping my 911S in top form. Always providing great advice and recommendations. Great ally. When I was ready to upgrade to PDK, he and Colin in sales found a pampered 2012. Test-drove it on Friday, drove it home on Monday. Vehicle was perfect in every way and the whole experience went flawlessly. They focus on details and it shows. Great staff.

The folks at Plano Porsche were just great. Between my wife and I, we've purchased and,or leased over 35 vehicles. Jeromy was great, treated us with respect, John was friendly and worked with us on the price, taxes, etc. Will definatly recommend this dealership to anyone interested in landing a Porsche.

Excellent service in all regards...Neil Conklin was a pleasure to work with.

It was a great experience. Great place, service and people. Highly recommend.

Mark Laurenzi did an outstanding job. I really appreciate his follow through.

Just got my new Panamera from Porsche of Plano. Service was great. Went to another dealer the same day and because of the way I was dressed was treated terribly went to Porsche of Plano walked in they did not look at what I was wearing and treated me like a king. Mark Laurenzi who helped me was One of the best sales person I have ever dealt with. He listen to my needs listened to my wife's needs and found something that worked for the both of us.

Had a 2014 base 911, loved it, but was told the Cayman S drives better, didn't believe it because I've tried the base Cayman but not impressive, Mark Laurenzi explained to me why Cayman s is a better drivers car, and wow! It definitely is! Smoother, ride is more comfortable, more responsive, better balanced, except it's lacking 2 useless back seats, love the experience with Mark Laurenzi at Porsche Plano, he deserves to be the employee of the year!

Very stress free purchase. They went the extra mile and made my trade in go well also.

THIS DEALERSHIP & JEROMY BOULET ARE THE BEST EVER! - MY WIFE LISA & I WOULDN'T GO ANYWHERE ELSE!!! - THIS IS OUR THIRD CAR WE HAVE PURCHASED FROM THEM!!!! IF YOU GO TO PORSHCE PLANO (BOARDWALK) MAKE SURE YOU ASK FOR JEROMY BOULET HE IS THE BEST & VERY KNOWLEDGEABLE, HE WAS OUR SERVICE ADVISER BEFORE HE WENT INTO SALES, SO HE KNOWS ALL ABOUT PORSCHES INSIDE & OUT!!

I worked with Mark on buying a new Porsche Cayenne. It was hassle-free, found the perfect car and paid exactly what I wanted. Couldn't be happier.

The repairman was kind, explain the detail of the problem

I recked my jaguar and was on the market for a car. My husband and I went to Porsche Plano where we meet Mark Laurenzi. From the time we walked in to the time we left we felt like were in safe company. We weren't pressured and we got an awesome car. Hands down Porsche will be in our family for years to come. Thank you Mark and Issac for all that you do.

During the last decade and a half I have had 2 Porsche's serviced at Boardwalk, one of the vehicles I purchased at Boardwalk. I have always experienced excellent attention to detail and professionalism by the Service, Sales and Parts Departments. It's people like Jon in Sales, Isacc and Fred in Service and Larry and Roger in Parts that make it an exceptional quality customer service experience. I highly recommend their services!

Mark Laurenzi was extremely helpful with the build and purchase of our car. He provided excellent advice and recommendation for the build, which we took all of it. When the car arrived, we were extremely relieved we took his advice, it made a tremendous difference with how it looks and the options available. Mark was very communicative and extremely responsive to our questions and inquiries throughout the process, during the wait time and after the final purchase. He also took care of everything himself or stayed immersed in the process, such as financing, getting accessories and arranging tint and wheel coating with service. I would recommend the dealer and especially Mark for a Porsche buying experience.

Dealer new what car my wife was looking for and the first one he brought us for a test drive we purchased. Great job!

Rainer was my salesman at Porsche Plano, he made my car purchasing experience wonderful. He helped me when the original car I was about to purchase had already been secured by another buyer earlier in the day. He made it up to me by finding the same model vehicle at another dealership and having it delivered the next day and waiting for me when I returned from a trip. Rainer also took the time to navigate me through all the cars gadgets and functions. I definitely will go to Rainer when I purchase my next vehicle!

This has been the best new car purchase I have had every thing my sales person said was done no problems on time never had to ask twice called to make sure I was satisfied.

David Loder is an awesome sales person. I would highly recommend Porsche of Plano and David for your new car buy.

Absolutely wonderful experince, from buying to finance from Porsche of Plano. Once I found the car, closing the deal was a simple process. I recommend the dealership to anyone interested in buying a used/new car.

Professional in all aspects. I have purchase at this dealership before and have had my Porsches serviced here. I have never had a complaint. I am a picky customer and expect professionalism. You will find it here. Mark, my salesman has always done a great job.

Porsche of Plano succeeded in achieving the 5 Star sales experience as relates to the recent purchase of my new GT4 ... Knowledgeable Sales Person , Customer service oriented , Courteous , Responsive ,, Organized , First Class in all respects .

Jeromy and the rest of the team were top notch. I would buy from them again.

It's been a week since we took delivery of our custom build 2016 Porsche Macan. We had the best customer experience, being this our 4th Porsche, but our 1st bought at this dealership and we are so thankful that Mark Laurenzi made the process so smooth and we are so happy with our new Vehicle! I highly recommend you to visit this dealership and ask specifically for MARK LAURENZI

From our first visit to the delivery of our new Macan, everything was smooth, fast, and perfect. Our vehicle was given to us in immaculate condition. Our Sales Rep is very knowledgeable about all the bells and whistles, and it just made us more comfortable knowing that he also owns the same model. The finance manager was polite, sweet and also very knowledgeable with all the extra options that are available for us. She made the process easy and fun. This is our 4th Porsche, but our first from this dealership, and I can already guarantee that it will not be our last.

We had a great purchase experience working with Mark L at Porsche Plano. He was very knowledgeable and gave us great guidance as we selected a vehicle and configuration. He kept us informed about the deliver of the vehicle and did a super job in helping us set up our configuration on the car once it arrived.

My wife and I recently purchased a Macan S through this dealership. Everyone there has been very friendly and helpful. Special thanks to Jason Dearmond, our sales consultant. He was helpful and patient through the entire test drive - order - delivery process. A great experience from our perspective!

Technically competent service team. Interested in doing a good job and getting it right the first time.

From the day we walked into the dealership to the date we purchased the Cayenne, about a week's time, every question we asked was answered and every request was honored. We received no pressure to make a decision. The sales person was completely knowledgeable about the vehicle and the finance person was extremely competent and professional.

Neil and everyone @ Plano Porsche really took care of me - it was a smooth and easy process to get the car of my dreams. If you are thinking of getting a Porsche in the DFW area, you need to give Neil a call.

It is never fun taking your car in for service, however Porsche of Plano does not make it painful. From a top quality staff to a fantastic facility, I highly recommend the dealership.

My car battery was dead. My service representative offered to send a staff member to my home to assist with either charging the current battery or assisting in the purchase and installation of a new one. Also had a heat related cosmetic problem with the drivers seat. A service staff member told me to bring the car in and it was repaired whilevI waited.

Our sales person was very friendly and personable. He made the experience about us and not about him. Would recommend to anyone looking for a new or used vehicle. We will be back for sure.

Plano Porsche provided an excellent turn key experience in the research, inventory transfer, delivery and follow-up support. The vehicle was a 2015 Cayman GTS - GT Silver. All of the transactions happened painlessly while I was away on business. The sales associate used creative communication tools that added fun and credibility to the overall experience. I would recommend highly of this dealership.

Overall, awesome experience From the Front staff, to the service personnel, I could not have been happier they were respectful, kind, professional, and honest.

Gotta love Porsche Plano. I had a great experience purchasing a car (thanks David Loder!) from the dealership and their post-sale customer experience has exceeded my expectations in all respects. Porsche Plano, under the leadership of Laura Long, makes an extra effort to create a community of Porsche lovers through social media and special events - all of which serves to enrich the ownership experience.

Bought a pre owned 535 BMW. Was a professional experience from start to finish. Car was fairly market priced, all books records and in very good condition. Robert Millsap, my salesperson and Nicole in finance were very good.. No pressure, just presented the options and let me choose.

Smooth purchase process. ought car basically over the phone. Excellent job of explaining car features. Would recommend to other buyers.

I found a Mercedes Benz that was priced perfectly with very low miles. I had an easy experience. They financed the car that day and drove off the same day. Always ask for Mark Laurenzi

Excellent service, friendly staff and clean dealership. The whole team remindes my why I purchased a Porsche.,... not just for the car as that goes without saying, but the treatment you receive when you go in for routine stuff.

They gave me every info that I wanted. They are really nice! I felt really lucky to meet them!

I was going in to look at the interior of a Cayenne I was looking at purchasing. The dealership actually had a vehicle with all the options i wanted on it. a few hours later i purchased it and already had the tint put on the car when i picked it up the following day.

Colin made the purchase easy and quick. The car was detailed and ready when we arrived and he was very knowledgeable of the model during the test drive.

I bought a used BMW 328i. Jeremy was extremely helpful and friendly. The process was as painless as car buying can be.

This is the second car I have purchased from Porsche of Plano and they have both been great experiences. The sales staff is courteous and professional and they really know their products. There was never any pressure to buy. I love the cars and my experience with the dealership has been outstanding.

Devin was very professional and the service was very timely I would recommend Porsche of Plano!

This is the second car I have purchased from Porsche of Plano and they have both been great experiences. The sales staff is courteous and professional and they really know there products. There was never any pressure to buy. I love the cars and the dealership.

This is the second Porsche I've bought from this dealership. The customer service was excellent and my salesman, Mark Laurenzi, went over and beyond. Everyone at the dealership was very nice and helpful. I'd recommend Porsche Plano without hesitation.

My advisor was very knowledgeable on the type of tires I needed .

It's been a long process but my car finally arrived - 2015 GT3. I love the car so far. The service was great. Jeromy helped with whole ordering process, from placing a deposit to putting in my order when my allocation finally arrived. He kept me updated on the progress and made sure everything was ready come delivery time. Everyone else that I have met at the dealer has been really friendly as well. I would recommend this dealer if you're in the market for a Porsche.

Had a great time as always, beautiful day, beautiful cars and beautiful people. What more can you ask for.

Jason was very knowledgable and prompt as to my questions and concerns. He made things flow smoothly even with a long distance sale/buy.

My experience at the dealership was awesome and the staff was extremely courtesy and professional. I purchased a Porsche pamerama S and the car is beautiful. I love the customer service I received¿¿¿¿

I really enjoyed my car purchasing experience. Colin at Porsche Plano was very helpful with the purchase. The dealership is immaculate, all of the representatives at the dealership showed a great deal of professionalism. this was definitely one of the easiest cars to buy.

Buying a car is generally not a great experience but this one was painless and very pleasant. We would definitely recommend the dealership to friends and family.

So, so loved the ride! Great fun, great people!

Great experience. Loved the salesman we worked with at the dealership. Did a great job in answering all my questions, and was great with the whole group that was with me to help select which car I would buy. The whole experience was a positive one and would defiantly buy another car from this dealership.

Worked with David Loder. Experienced Porsche Ambassador, owns a couple of Porsches was helpful in picking options and suggesting alternatives. Including ones I could live without. Enjoyed working with him. Look forward to visiting the shop for complimentary car washes - nice touch!

Mark Laurenzi made the buying experience a quick and seamless pleasure. Looking forward to doing business with him and Porsche Plano for years to come! Highly recommended.

Devin Tyler with service and David Loder with sales are the perfect combination for one happy buying and owning experience of my C4S. At one year old, with the spirited driving on highways and funways, this cars is still solid.

Had just bought a 2011 911 and went to get a key made, Issac was the service writer and found that the car had been serviced at this dealer ship ended up doing the 20000 mile service and will use you in the future

Just had a great buying experience purchasing a preowned 911. It was a very relaxed and friendly atmosphere I had not experienced before at a "high end" dealer. Thanks to the staff and David Loder.

I Bought a Dodge Viper. The Car was exactly as described with no surprises. Jason is an excellent communicator and helped make the purchase a breeze from the sale to help with the delivery of the car. I bought the car without seeing it in person and had absolutely no surprises when the car arrived. Definitely a plus to buy from this dealer.

I had a great experience in this dealership, me and my husband bought two cars from them and this is my husband's fourth car with this dealership. They gave me a GREAT deal and the service was great, professional, and respectful. We worked with JD and I am very happy with what he did, he knows a lot about the cars even though he's very new to this business. He's professional, respectful and friendly. I will definitely recommend him to my family and friends to work with him.

Porsche of Plano is amazing. I have gone there for all the service previously on my Boxster and now my Cayman and always get quality parts and unquestionable labor. Last spring while driving thru Colorado my check engine light came on. The dealer in Colo Springs diagnosed the Cat 1 catalytic converter, reset the computer and I completed my trip. Then I drove from Santa Fe to Plano for the work. This past week I again drove the 600 miles to Plano for an oil change, a Thanksgiving visit with friends was the actual reason for the trip. While giving the car an overall look they found that my tires were on the wear bar and the rear brake pads needed replacing. While my "oil change" ended up being a bit more than I expected, I never questioned the additional work. I have gone to Porsche of Plano since it was Boardwalk and previously as The Porsche Store.

The best buying experience. Everything so smooth. The salesman (Colin Kurth) was spot on.

Bud & I want to thank your for all you do to support Mavericks PCA events.

I appreciate your sponsorship of PCA events. We are all advocates of this great brand

I worked with Jeromy Boulet and the sales manager on a special order car. Jeromy kept me informed with the manufacturing process, timing, and I was able to follow the car from the factory to the ship and track the ship across the Atlantic to Rhode Island and eventually to the Houston Ship Channel. The car delivery was perfect in every way. Porsche Plano worked with me on the special order after another local dealership was not interested, they only wanted me to buy from their inventory.

I do not have to worry about my car at all.This Dealer take care of everything.Of course Issac is the BEST,

Cars are a passion for me. Regrettably, I buy and sell them too often, usually losing a bunch of money in the process. But, I do that voluntarily, so, for the most part, I have only myself to blame. I got a bug for a Porsche earlier this year, and, long story short, bought a 2014 Cayenne from Porsche Plano. For reasons that aren't important here, the Cayenne didn't last long, and I then bought a 2015 911. All along the way, dealing with Porsche Plano has been a joy. The management is honorable, the sales team is superbly knowledgable, and the overall experience has been a true joy. While I'm not real fond of the Porsche brand (a story for another time), I could not be happier with Porsche Plano, and could not recommend them any more highly.

Love these guys. They have taken care of me since 2007 and I couldn't recommend them more highly. The service and sales are top notch and they know what a Porsche is made to do and will help you do it.

Paige was very helpful and understanding as was the whole dealership. Would recommend both to anyone!! Thanks for the help!

Jason is awesome, he was outstanding

Great buying experience. Jason is awesome.. I rated facilities in the middle because it is being remodel, I'm sure it will be a 5 when finished.

Everyone at Porsche of Plano is extremely knowledgeable about Porsches and very professional. It was a pleasure working with them. All telephone calls and e-mails received prompt responses. Jon Griggs and Mark Laurenzi went out of their way to make my buying experience very enjoyable and uncomplicated.

Great buying experience! Drove a Macan S in July with Porsche Plano salesman Colin Kurth. He knew the car very well and did an excellent job explaining all the features and functions of the car. My wife and I went home and decided to purchase a new Macan S several months later. I contacted Colin and they had received one the day before that was very near our build spec. We bought it over the phone and flew to Dallas that Saturday. Colin met us at the airport and took us to the dealership. My wife's new Macan S was sitting out front with a sold sign in the window. It was spotless inside and out and looked beautiful. He had already filled out the paperwork so he went over all the details of the car with us and we signed the papers and drove off. The whole process took about an hour and was painless. Colin is a great Porsche representative and is extremely knowledgeable about the vehicles. We had a great experience at Porsche Plano and I will go back when shopping for my next Porsche. Craig

Me and my wife had a very good experience working with David L. in Sales and Suzanne in Finance, on the purchase of our most recent Porsche Boxster. Our "“normal"” experience of getting into a new car is that its often a painful stressful process that takes up to much of valuable time but they made the process pleasant and easy on us. David is very service minded and he thinks about everything to make our purchase of a high end car the best ever and we specially enjoy his non-pressure sales approach that allows us to feel confident and comfortable choosing Porsche of Plano again. Suzanne deals with clients in a very professional way and provided us with various options so that we could make informed and strategic decision. My wife and I are very happy with our latest addition....a 2014 Boxter S.. what a fabulous sports car it is !! Brg Michael Johansson

Jason Putnam was wonderful to do business with. Very professional, very knowledgeable and no pressure. Bought a 911. Will certainly recomend Jason and this dealer.

Me and my wife had a very good experience working with David Loder in Sales and Suzanne in Finance, on the purchase of our most recent Porsche Boxster. Our “normal” experience of getting into a new car is that its often a painful stressful process that takes up to much of valuable time but they made the process pleasant and easy on us. David is very service minded and he thinks about everything to make our purchase of a high end car the best ever and we specially enjoy his non-pressure sales approach that allows us to feel confident and comfortable choosing Porsche of Plano again. Suzanne deals with clients in a very professional way and provided us with various options so that we could make informed and strategic decision. My wife and I are very happy with our latest addition....a 2014 Boxter S.. what a fabulous sports car it is !! Brg Michael Johansson

Excellent customer service...Very professional and knowledgeable staff and management. David, our sales rep was excellent and did a superb job of explaining and demonstrating to my daughter how the various features of the Porsche Cayenne worked. She said It was a pleasure doing business with Porsche Plano.

I recommend Porsche of Plano. Great dealership and customer experience.

We recently took possession of a new Porsche and our sales person David Loder made this a most pleasant experience. His follow up since the sale has been impressive, something other dealerships could learn from. Everyone we came in contact with at Porsche of Plano seemed to really enjoy their work and were professional while creating a relaxed, no pressure environment. We highly recommend David and Porsche of Plano.

I usually don't take the time to write reviews online but this experience at Porsche Plano deserved to be recognized. Jason P. was my Sales Consultant and I must say the one word that comes to mind is PROFESSIONAL. He has to be the most customer focused salesman I have ever met. Jason contacted me when he found a vehicle he thought fit the criteria I was looking for. I worked with Jason over the phone and through email as I am in Houston and could not get up to the dealership right away. We worked on and off during the week and by the weekend I was at the dealership taking delivery of a beautiful Cayenne. It was exactly what I was looking for. This whole experience EXCEEDED my expectations. This is the way a car-buying experience should be. If only they were closer to Houston so I could continue to use them for service. If you are looking for a new or used Porsche I highly recommend calling Jason and let him know what you are looking for. Great experience!

I had a great experience at Plano Porsche! Jason Putnam was a great sales professional and an ambassador for the Porsche Brand! What a fabulous car too!!!

We recently purchased a new Cayman and had a great experience at this Dealership. Our Salesman, Adrian is knowledgeable, patience and not pushy at all. He spent time to search the inventory, options and find the best deal for us. I would strongly recommend anyone to contact Adrian at this dealership! Great job, 5 star service!

I recently purchased a 911 and would highly recommend this dealership to anyone. My salesman, Mark Laurenzi, made the entire process enjoyable. Mark knew the 911 features and explained them thoroughly. Their Financing person, Suzanne Andrries, was able to beat a special financing rate that my bank was offering.

I just purchased my 3rd Certified Pre-Owned Porsche from Porsche Plano and they just make it so easy. They credit my trade-ins fairly and price negotiation takes minutes. They don't bring you to a back office and sweat you with different levels of sales management. Buying a car from Porsche Plano is actually a pleasant experience as they teach you about the cars and answer every question you may have. I highly recommend John L. as a Sales Contact - he is friendly, knowledgeable and listens to what your needs are. Financing is also simple and quick. Equally important is their Service Department. While they all are great, my wife and I really like Isaac as he knows us really well and goes out of his way to take care of us. You are treated great when you arrive, they honor warranties and provide free loaner cars. I hope you all have as great experience as we have.

Purchased a 2015 911 Targa 4S and woked with Neil. Experienced and knowlegeable, he was easy to work with and patient throughout the process. Have purchased through this location under prior ownership, but this is first experience with new owner. Improvements are in process so hard to know what it will be like when completed.

I worked with Neil for the first time. Knowlegeable, patient and not pushy at all. Willing to take the time to review all the relevant inventory.

Porsche Plano makes the repair process as simple and as easy as possible. From scheduling to communication to pick-up - all first class. My service consultant, Isaac Madrid, is top-notch - high level of customer engagement, interaction and communication. He's a big part of the puzzle and a large reason I am drawn to return to Porsche Plano!

Great Dealership. Very profesional at all times. Neil had a great sense of humor. The Panamera is definately a head turner. It was an easy buying process and they certified the vehicle! I would refer my friends and purchase from Porsche Plano in the future!

Neil is very knowledgable and friendly. He is very thoughtful too. It is a very pleasure experience to purchase from this dealship.

Poor Dealership do not trust them anymore ! I have purchased used 2001 911 C4 Cabriolet from this Dealership with in a month the top not open but they not honor, i have paid $1400 on it, watch out what they sale and not buy from them at all is the best thing to do.

We worked with John Laurenzi and it was a wonderful experience from beginning to end. We live in Dallas but the selection at Porsche Plano was so much better than Park Place we made the trek north to purchase our new Cayenne. Porsche Plano had 8 different diesel Cayenne's to choose from, by comparison Park Place only had 2! My wife could not go with me to the initial appointment with John, which wasn't a problem because he let me take the car home that afternoon and keep it overnight. Needless to say we were back the next day to close the deal. The paperwork was ready to go and we were in an out of the dealership in no time. Great people all the way around, highly recommend purchasing your next Porsche in Plano!

Mark Laurenzi made us a great deal on our Cadillac SRX and made us feel very comfortable in the process. he was very professional yet extremely friendly and personable at the same time. I would recommend Mark and the Plano Porsche dealership!

Neil was very helpful and patient. The experience was great and we look forward to meeting other Porsche owners at the rally's that are organized through the dealership.

Buying a used car is like Forrest Gump's box of chocolates: you never know what you are going to get with regard to the dealership and salesman. But, I opened a box of Godiva when I went to Plano Porsche and worked with Colin Kurth. I ended up with a car that was like new (certified), great service, a knowledgeable salesman, and good after sale service. I would highly recommend both Plano Porsche and Colin to anyone interested in a new or pre-owned Porsche.

John Laurenzi did a great job helping us buying a Cayenne. He gave us all alternatives and did a good job trying to understand what we were looking for to configure the best way our car.

I purchased by Porsche 911 from David ledger . I did not have to wait long before he was out there to Show us the vehicle. He knew everything about it. There's something about a salesman who knows about the cars he sells. After looking at the Porsche over , me my wife my son and his wife know was a perfect vehicle. Of course we did buy it. David took the time to make sure we knew every important feature and kept reassuring us to call him with any questions we have, which we will. And we are sure he will be there for us. The atmosphere of the whole dealership was above expectations. I'm proud to have purchased my porsche from this dealership , that's why I gave them five stars.

Got a 911 from Mark , the whole process was fantastic , he advise was great in helping me decide which car to buy , I recommend Mark on your next purchase , opinion is honest + will get u the right car !!!