Great experience overall. Everyone was really nice and accommodating. Manny made sure to answer all my questions and called me as soon as my service was completed.

I recently moved to Plano and took my car in for state inspection. I made an appt thru the 800# but they didn’t have a record of it. They still got my car in but it took twice as long as projected and no one kept us updated. I’ll still be back for service. Staff was nice and waiting area is better than most!

Plano Porsche is definitely a humble group of ladies and gentlemen that aim to do great business and keep great relationship, with their customers; they are true patriots; I appreciate that about them. And I plan on continuing our long term relationship and I plan on being as loyal to them as they are to me. Best,

Within hours of bringing our vehicle home, the same issues that we brought the vehicle in for service we’re still occurring. Service team was not helpful in rectifying the situation. Took the vehicle back to get fixed, and again, issue was not resolved and the team has done nothing to fix the situation.

I have always enjoyed my experience at Porsche Plano until this time. I dropped off my car last Thursday, 5/5, for minor issues. But I didn’t get my car back until Saturday, 5/7. I didn’t get any status updates during the waiting time. When I dropped off my car, Nick asked me if I was in a rush to get the car back. I said no. But I didn’t think that with the given issues, it could take that long. Friday morning, I called to check on the status. My call went to the sales department after selecting 3 for a status update. The person who answered the call transferred me to Nick's mailbox, so I left a message. Friday afternoon, since I didn't get any status update from Porsche Plano. I called the service line again. My first call went to the sales department after selecting 3 for a status update. The person who answered the call transferred me to Nick’s mailbox again. I hung up and called the service reservation line; I asked the reservation line not to transfer me to Nick since he might be out of the office. I asked to make sure that I could talk to someone instead of a mailbox. But I was transferred to another mailbox. So I hung up and called the third time; the third time was the charm. I finally got a chance to speak to a person from the service department; sorry, I forgot his name. He was very helpful and understanding. He told me my car was still waiting on a technician to check the vibration noise issue, and the trunk issue hadn’t been started. I was definitely disappointed that after two days, nothing had been done to my car. I needed my car for the weekend, so I asked if they could fix the trunk Saturday morning. He checked with the technician and said yes. I got my car on Saturday, but in summary, here are the highlights of this experience: 1. I made an appointment and listed the two issues for the purpose of my visit. If the service department doesn’t have the capability, then don’t make the appointment. 2. I would really appreciate getting a status update. 3. I would also appreciate getting a quote before they perform the service.

Mark Laurnezi did an excellent job securing me a highly sought after allocation, and bringing it home to me. Highly recommend. I have worked with multiple people at the dealership as far back as 15 to 20 years ago, and they are still providing the same excellent experience they always have.

I brought used car, they didn’t mentioned camera got broken as well as one other defect, I realized it after the purchase. They are not responding properly now. Not recommend dealer

Jorge Delacanal was my sales advisor. From pre order to delivery he has been great help. Thank you

This Time service was good, Service manger provided detail information

The service is always on point. I love the follow from my service provider, Manning! My vehicle servicing was timely and done with excellence. Thanks Porsche Plano!

Process was pressure free and smooth. I had a good experience.

Excellent Job of re-aligning my 981 Boxster. Though there was some miscommunication (likely my fault) about how I wanted the the camber to be set so it needs to be redone as I track this car. High quality work and customer service -- especially good for a dealership. 'Will go back.

the store is beautiful, the staff very nice.

Adviser told me dealership was backed for 2 weeks to get a slot for system diagnostics. I told him my wife was considering a new Macan and if they had any loaners. Answer was no. I let the scheduler know this and he said should not be a problem and he would set it up. Did not happen. The front lift error was not fixed . Had same issue again today. Advisor told me if I got the error message again, they would have to disassemble the front end and find the problem that could take a number of weeks. NOT Acceptable First time at this dealership ! Can Porsche corporate please tell me what to do next? Wes Pettinger

Not satisfied since there were too high hidden fee for the service. Need to took it back to the other unknown dealer shop. Sad.

This dealership never disappoints. The service was done professionally and timely. The service representative updated me on the progress of the job and how much longer it would take. I appreciate a business that respects my time especially on my day off. Great job!

This was a great experience. Arrielle Rivers is an excellent sales person. Her energy is infectious and she follows up on a timely basis. The Porsche of Plano team is great.

Great dealership with excellent service!

Great experience at a great place. This is my first Porsche purchase. I have purchased many many cars over the years and the service provided here at Porsche Plano sets them apart from all the others. Andy Parker provided a Great day of purchase experience from test drive to paperwork. Immediate follow up also. I highly recommend Porsche Plano.

Service, sales, and facilities were fantastic. I highly recommend the team at Porsche Plano. They made repairs with no surprises and made the trade-in process quick and easy.

Freddie and the rest of Plano Porsche team were first class and super quick with all my questions. This is my first Porsche and cannot stress how enjoyable this experience was. I highly recommend Freddie.

Thanks to Josh C. for making the purchase of our 2019 Toyota Highlander super easy and super fast. He was very helpful in all aspects of the buying process and knowledgeable on getting us thru the process. He was very prepared and helped us with getting all the right pieces of information put together. Even had the car washed and detailed before we left the showroom! Thanks to Josh and the Porsche Plano team!

I'm very pleased with the service I receive at Porsche Plano. Happy to be part of the Porsche family.

Fabulous experience to match a fabulous brand - each step of the process smooth & professional with Matthew excelling as my brand ambassador and James making signing / handing over some dollars pleasant (dare I say) Looking forward to service visits and building on our excellent journey with Porsche - we are thrilled with our new Cayman S 718 in Shark Blue

Everyone at Porsche Plano from the sales associate and business manager is a joy to deal with. Really takes the stress out of buying a car there.

Well to start, they were very honest. My husband and I started looking for a Panamera back in the fall. I test drove one with David L. are the dealership. We had the opportunity to order the platinum edition from David. He was very easy to work with kept me updated on a monthly basis. As our delivery date grew closer he suggested an app to track our car on the cargo ship. That was exciting and scary. It was a long process but totally worth it. Jon G. The new GM is also very helpful. Thank you both for a great experience

Mark Lorenzi is great. He made the process quick and easy. Thank you.

Nick took time to understand my concerns and handled them accordingly. Stellar service.

Porsche of Plano has been my go to dealer for all of my servicing for my 718 GTS for the last three years. Despite being the furthest of three Porsche Dealership in my area, I have always preferred to take my car to Porsche of Plano due to their excellence and fairness in service and with very competitive pricing.

Nicholas in service was very attentive in listening to my concerns and addressed them accordingly. Very satisfied with the service I’ve received from Porsche. Two thumbs up.

I highly recommend Plano Porsche. Just took delivery on my ?22 Cayman GTS. Other than a few build delays in Germany, this was an awesome build/buying process. Customer service has been outstanding from my salesman, Freddie, to the finance guy Tony and everyone in between. I highly recommend this dealership.

Sales staff is seasoned and extremely knowledgeable. Throughout the purchase experience you feel like you're priority #1. I highly recommend Porsche Plano.

Excellent service! One of the best car buying experiences I've ever had. They allowed me to do paperwork early from home, so once we arrived it was a simple process. Extremely courteous, comfortable waiting area, and completely absent of high-pressure sales tactics. Jorge was wonderful.

Just took delivery of my first Porsche, a 2022 Cayman GTS. Even though there were some build delays, this has been an awesome experience from beginning to delivery. My salesman, Freddie, has been outstanding to work with. He kept me updated throughout the whole process. Tony in the finance department was just as terrific. No high pressure on extended warranties with a quick “sealed deal” ending so I could enjoy my new ride. I’m sure I will become a longtime customer, and likely won’t be my last vehicle to purchase from here. Thanks so much for making this one of my best car buying experiences!

I have purchased/ leased multiple vehicles from Porsche Plano, and I have had Excellent and very personal experience every time. The GM Jon and Mark have helped make multiple orders over the last few years, and they went above and beyond to make sure my car gets delivered to me on a timely manner.

I'm completely satisfied and will do the survey when I receive it. Jorge Delacanal was wonderful!!!! He didn't pressure me and was so knowledgeable about the car. He was enjoyable to work with. I would definitely buy another car with him and Porsche Plano!!!!!

Went in for an oil change. Jeff was very knowledgeable did a great job of explaining all options available. The service was completed within the day.

Service was slow New car sales is poor. Sales people don?t understand Porsche enthusiasts and are trying to maximize profitability by price gouging

Tim, my service advisor was great. They had my car ready in short order and all the services were perfect. Enjoyable experience.

Scott was great and my experience was fast and smooth. I called in the morning and told Scott what vehicle I wanted to test drive and by the time I arrived that afternoon he had it ready to go. The paperwork took less than an hour. He wasn’t aggressive trying to sell me the vehicle and answered all my questions. I arrive at 3:45pm and by 4:30 I was out the door with a new vehicle. I would highly recommend.

They had no inventory but porsche is porsche so 5 stars

Chris Luckinbill - work with this guy when you are at Porsche Plano. He is very patient and the most knowledgeable about all things Porsche. He helped me from day 1 of my 6 months journey until I received my impressive 718 Cayman. I was able to get multiple test drives in different models and trims like Panamera, Macan, Cayman, and yes even a 911. They let you rip the car and really feel it. The sales agents help answer all your questions and talk you through all the options and help you decide which ones you really need. Cuz, y'all know Porsche options can add up in cost pretty quickly. I couldn't be happier with my purchase and I wouldn't go anywhere else for my next Upgrade ;)

Taking care your car well... Porsche Plano don't have loaner car if need wait more than 2 hours. Interior need more clean compare before Dealer doesn't carry many new cars

My experience everytime is lovely! We received a rental car to use while our Macan was getting serviced! David, Mae and Tim are the best!

Very friendly and informative all around. The waiting area and restrooms weren?t as nice as I would have expected for a high end car dealership, but that would be my only critique.

It was a wonderful experience throughout the buying process. Definitely will recommend.

Friendly and helpful. The women’s restroom was not very clean but the service was very good.

My entire experiences with Porsche of Plano was A1. We were building a new home and we had plans to buy a TAYCAN. Andy and the dealership staff, presented us with the best customer service. Worked closely with us on the car ordering and purchasing process. Our car arrived on schedule, but unfortunately our home was not completed. The dealership understood our situation and stored our new Taycon for 2 weeks while we moved into our new home. Now that's customer service!!! I recommend Porsche of Plano to anyone looking to purchase a Porsche Brand. Don't change a thing.

fast friendly service

Dealership is first class. Excellent service. Very professional. I always shop here when in the market. When in the market for a car, new or used, you can count on the dealership for first class assistance.

Every single person encountered here was friendly and courteous! It made the buying process a pleasant experience.

Great service and a smooth customer experience, thanks Porsche Plano! In love with my new SUV!

The staff was professional and courteous/. They finished the work on my vehicle very quickly.

John Gladwell is world class. He was complete in his assessments and did what he said he would do. Excellent communication throughout the process.

Currently bought a 911 Targa S at this dealer. The front trunk was not able to open with hand motions and the service advisor checked out together. However, he came back to me a week after and told me thats normal…huh… I like my dealer a lot there but the service is really horrible. The service advisor kept saying that not enough people to do the services because of Covid.

Owned Porsches since 1987. Always use authorized dealers for repairs and Porsche Plano has been taken care of my cars for over 10 years. My experience is that repairs are done promptly, correctly, and transparently with respect to the work performed. I always feel like I am Tim S's only customer, despite how busy he is.

Took a week to get to my 2015 Cayenne S that had already been pre-diagnosed. It was a simple card failure and easy to get to. The part was not available anywhere in the US in the inventory system. I had to call Porsche Cars NA to get help. They found the part by calling around. A dealer in Arlington Va had a 4 time superceded part that the Porsche inventory system no longer recognized. Upon finding the part, Porsche Plano then communicated they would not honor any warranty and that I would have to buy that part from that dealer myself. Communication was terrible the entire experience. Idk how this company gains new customers but I won’t go back. In the end the car did get fixed. But again what a terrible experience.

From the moment I stepped through the doors of Porsche Plano there were smiles, waiting staff who offered services. This business is clean and appeared to be well managed. You could see that staff enjoyed coming to work by their friendly down to earth personalities. They wanted my business and had no problems answering questions and pointing out specific's about the car purchased. Scott was great. He even held find an address needed on my paperwork. He went over and above and got my purchased vehicle ready for pick up in record time. This place makes you feel your deal is the most important. Porsche Plano offers top class services at all levels of buying and servicing vehicles. A rewarding experience. Thanks to all.

Porsche Plano is the only place to go! Josh C couldn’t have been more helpful, patient and knowledgeable. His main priority is to get you ‘the right’ car. We are enjoying our first 911 Carrera S and will go no where else! Josh - Thank you!

Very pleasant no pressure buying experience. My Sales Associate Jorge, was very knowledgeable on his products. He went over the car in great detail, since I am a first time Porsche owner. Tony in Finance, made it an easy & fun experience as well. I will definitely be a return customer!

Tim Schafer and Robert are simply the best! My car runs like a dream after my annual service and the customer service is always over the top. Class act those two! TB

Good communication with the service supervisor Nick, a little pricey when it comes to labor but you get what you pay for

Matt Bae was great to work with, he made the process smooth and painless. This is the second Porsche that I’ve purchased at Porsche Plano, and the experience has always been first rate. Thanks Matt and Porsche Plano!

Great experience. Jorge was a pleasure to work with very professional and responsive! I had some minor repairs needed after the sale and they worked with me to fix. Would recommend!

We had a solid experience with Mr. Luckinbill. Our trade value was fair and their car’s price was fair. The financing terms were fair as well. Fair deal with a solid experience. I’d recommend this dealership to my people. I took time to recommend them to you all as well. Do with that what you will. Good luck.

I've been a customer for 15 years and I'm always amazed by the professionalism and expertise when it comes to my buying experience. Mark Laurenzi, Mike Marsh, Craig Sanborn and Jon Griggs are the best group of guys. I highly recommend!!

Made a reservation for a certain vehicle and they still sold it the same day as my reservation before I was even able to see the vehicle.

I hate the continual up selling! Makes me want to find someplace else to do my service work.

Normal service and maintenance so no rush on my part. The master tech who works on my car also supports a lot of cars participating in track events. I checked to make sure he had time for my car, and he immediately called me and said to bring it in. Loved that prompt response. But also needed 4 new tires but none in stock. 3 days to deliver. They came in early and he called again to let me know and I drove right to the dealership and waited while they were installed. Perfect. Thank you.

The service was outstanding. The process was efficient. I was in and out of there with my new car in a very short period of time.

Josh Creadeur was my salesman. I purchased a 911 4S and a Macan. Josh was great! Super helpful. Porsche Plano is a great place to buy your Porsche and a great place to get it serviced. Tim Shaffer is my service rep and I have been helped by him for over 6 years. Great organization!!

Andy was a great pleasure and made the whole entire buying process very memorable and enjoyable . James was the nicest finance manager that I have ever encountered. My husband and I really feel part of the Porsche family!! Thank you Andy and James😀

This is McCoy our Sales Guy was awesome Andy thank you for providing my wife the experience of getting her vehicle. Also I wanted to shout out Jordan in the parts department and James in Finance the big 3. Great experience once again job well done. I have three new buddies at the dealership.

Chris at the parts department is super helpful. We were in a bind and he helped us out. He is an outstanding employee.

Porsche Plano never disappoints. Everyone is very friendly and always goes above and beyond. Huge shout out to John Gladwell for always making time for me and doing great work. My dirty car from all the bad weather came out looking brand new. Thanks again to all.

I brought pre owned car from here, I’m not satisfied.

My salesman was Matt and he was fantastic all the way through the deal. I was an out of state buyer with outside financing. The deal was very complicated and we worked it all out. He also helped get some preventative repairs approved which saved me quite a bit. Very pleased with him and the dealer but he was the real hero. Great experience and great car. 2003 Carrera 4s.

Highly recommend Porsche Plano for sales and service experience. Have bot four 911's there, dating back to when it was Boardwalk; all have been serviced here. Highest quality and professionalism in all aspects of sales & service.

Great experience. My service rep kept me updated. Serviced completed on time.

Zach was great. Very helpful And kept me updated throughout the process.

On time and Zach was helpful and informative. Lyft worked out well. No issues, will be back.

I look forward to taking my car too Porsche Plano. It's a pleasure doing business with them. They always do an excellent job servicing my 07 911 turbo. I know when it leaves it's ready to go. All the employees are very professional. Thank you for taking care of my car so well.

Friendly and efficient staff, very clean facility, all service work completed as requested, plus additional factory updates performed

I've had an ongoing relationship with Porsche Plano's service department for about 6 years. My SA's have been great to deal with, my current being Manny Venegas. Prompt, courteous...just a good guy, I love dealing with him. And I can't say enough about John Gladwell - the Porsche Whisperer. Handles all my service and has kept me on track for the past 6 years. He's a straight shooter and I trust him completely.

Just what I expect from Porsche, precision. Jeff explained the suggested maintenance throughly. Estimate was spot-on and Lyft service was great. Very happy with visit.

Great service for my car. Very friendly

I have been looking for a Panamera for almost 2 years. Porsche Plano has the largest inventory of any dealership that I have researched and their no-haggle prices were much appreciated. I received my Panamera with a full tank of gas and full interior and exterior detail. I love my car and would recommend Andy and Porsche Plano to all. Lori Mayo

all in all good experience. bought 'dealer certified' used boxster with low mileage.

I purchased a new Porsche Macan from Porsche of Plano and my experience was amazing . Freddie kept me informed as to where my car was as it was arriving on a ship.and when it would arrive at the dealership. He is very friendly and easy going. He spent a lot of time aping through all the new aspects to me.

Porsche Plano was so great to work with! Our Master Brand Ambassador, Mark Laurenzi is fantastic and made the process so smooth and painless. We custom ordered our Cayenne and Mark walked us through every step of the way and 8 months later, our beautiful Porsche arrived and we are obsessed! Beautiful car, drives amazing and we forever Porsche fans. Thanks Mark & Porsche Plano for giving me my dream car!

Outstanding customer service. Received my car earlier than expected. Jorge Delacanal was very knowledgeable and spend a great time with us to go over all the functionality of my car. Very happy with my experience in Porsche in Plano!!!

I had a very pleasant buying experience with Plano Porsche, Chris was very professional and friendly and everyone else in the dealership from reception to manger all are exceptional

Plano Porsche, has always been a great place to buy and get service done on our vehicles!

They helped us get our tires replaced day of and for a good price after checking it compared to market price. They also looked out for us by letting us know about any other issues that might appear.

3” screw in the sidewall of my back tire. Called Porsche Plano Service Center on Saturday (3/26/22, 11:15am). Spoke to Jeff who transferred me to parts (why couldn’t Jeff check on this?). Parts transferred me back to service. Spoke to Manny. Email received .Thank you for scheduling an appointment with AutoNation Porsche Plano. We look forward to servicing your 2021 PORSCHE MACAN on 02/28/2022 at 7:00 AM. Car was dropped off before 7am. 2:30pm I called and spoke to Manny. Your car is not ready. Let me check on it and I will call you right back. 4 pm I called back and spoke to Manny who informed me that my car would not be ready until Tuesday. I had a 7am appointment to have a tire replaced. Horrible service! I spoke to the manager who was able to get my car fixed by 6pm.11 hours to change a tire! 🤪

3” screw in the sidewall of my back tire. Called Porsche Plano Service Center on Saturday (3/26/22, 11:15am). Spoke to Jeff who transferred me to parts (why couldn’t Jeff check on this?). Parts transferred me back to service. Spoke to Manny. Email received .Thank you for scheduling an appointment with AutoNation Porsche Plano. We look forward to servicing your 2021 PORSCHE MACAN on 02/28/2022 at 7:00 AM. Car was dropped off before 7am. 2:30pm I called and spoke to Manny. Your car is not ready. Let me check on it and I will call you right back. 4 pm I called back and spoke to Manny who informed me that my car would not be ready until Tuesday. I had a 7am appointment to have a tire replaced. Horrible service! I spoke to the manager who was able to get my car fixed by 6pm. 11 hours to change a tire! Pick up my Porsche Plano at 6:15. They disconnected my dash cam, opened my sun screen and sunroof. Set my sound system to a country station (disconnect my Bluetooth). I had a tire changed! 🤬

Well informed and thorough. Jeff Yutzi is great to work with

Everything went well, as usual at Porsche Plano. My tech, Tim has always been great to work with. He made sure that everything that needed to be done was set up beforehand. My car was repaired and back to me earlier than expected.

I recently purchased a BMW through Porshe Plano, site unseen. Was an excellent experience. Car arrived a week or so after I put down a deposit. Car was in beautiful condition.

Zach has helped me twice with a flat tire, getting my car in for service, getting me a ride home and to work and getting me my car back quickly! Good and fast service.

First annual service on my 2022 911 S. Schedule set. Car in and out in about an hour. I waited in comfortable waiting area with great coffee. Friendly and knowledgeable service rep.

Zach always provides excellent customer service. I have had two flat tires lately and he has saved the day both times! Thank you!

Aaron Woods and his team are always top notch!

My Service Advisor, Nicholas was great! Great communication skills and excellent customer service.

Great experience shopping for a Porsche. Matt was a huge help explaining how each vehicle was equipped and went over each CarFax in detail.

Repair done in just a few hours.

Difficult to get through on the phones, but once I got someone the service was great. Zach was very helpful and professional.

Recently identified a pre-owned vehicle I was searching for at Plano Porsche. I contacted the dealership and was able to confirm the availability and establish a trade in value for my vehicle. Sales Rep. Freddy was eager to assist. I set up a time to visit the dealership and test drive and set ?final? value of my trade. The vehicle I was interested in exceeded my expectations. After a visual review of my trade in vehicle, The trade value was within a few hundred dollars of their quote (thousands more than another dealer offered). The entire transaction was absolutely perfect. Thanks for respecting my time and making me feel welcome and comfortable during the process. I would highly recommend Porsche Plano to friends and family. Thanks.

Manny is wonderful at porsche, he answers all my questions and always available to help!

Porsche Plano is an exceptional Porsche Dealership and Service Center. State of the Art!

Best place in DFW metro for servicing porsche's

Nick has always gone up and beyond to ensure we are well taken care. Excellent service!

I was thoroughly impressed with the service my 2019 Cayman received at Porsche Plano. Manny and his team were first rate and professional, and the service was delivered on time and within the budget we agreed. Thank you!

I've been taking my vehicle here for years, always great service. Treated well even for the simplest things, like annual state inspections. I don't trust too many other places with my manual transmission vehicle either, for the simple fact that Porsche is one of the only makes here in the states that still sell cars at volume with that option. The waiting areas are nice too, walking around Porsche vehicles never gets old :)

I had an excellent experience getting my 2020 Cayenne serviced. Very professional and appreciated the courteous ride home and back when my car was ready. Car was was wonderfully clean after service (hand wash) and it did not damage my ceramic coating. I wish they had topped off my washer fluid, but if that’s the worst issue I had, I’m going to keep returning here because I trust their work.

I have to say this was one of the best if not the best car shopping experience I've had. The whole process working with Jorge Delacanal from a sales perspective looking at multiple vehicles was great and completed the transaction with finance smoothly and quickly. They stand behind what they promise and I would definitely purchase another vehicle from them.

Zachary Delgado was our service advisor when we recently visited Porsche Plano. Zachary was very professional and detailed in our visit and set the expectations upfront. Zachary made recommended suggestions and also made sure all of the recalls on our vehicle were up to date. Based on our personal experience, which was very pleasant, we would recommend Porsche Plano to our friends and family, which is the reason a 5 star as a review. We appreciate your excellent service.

Andy had everything ready for me once we arrived. The buying process was smooth and everyone from sales, management and finance was very helpful and professional.

I just bought a 2022 Porsche Taycan. My salesman, Mark, was the best salesman I?ve ever had. He was so helpful not only during the buying process, but after as well. I was having an issue (operator error ?) and Mark made several videos and sent them to me so I could get my problem fixed. I just can?t say enough about how great my experience has been.

Very impressed with their customer service. Chris Allen was great, he took his time with me and was very patient. Love my car too!

Took a week to even have it looked at. Needed a Key FOB Programmed, bought one off eBay, my bad. I will buy one from Plano Porsche.

Our salesman, Andy Parker, was very good. I had called two other dealers inquiring about driving a Porsche. I never heard back from either of them. Andy was prompt in calling me, always returned a call or text and kept me informed of all incoming certified Porsche's. The only reason I didn't give 5 stars is the finance experience was much longer than we anticipated. Waiting over 2 hours to complete the paperwork was no fun. I guess that means they had a lot of sales, which is good for them.

Scott was great. He was very open and honest about whole buying experience. Communicated often and worked hard to get deal done. No pressure buying experience. Would buy from him again.

As usual, had a really good service experience at Porsche Plano. The staff is super courteous and efficient. I was provided with a loaner car while they completed my routine maintenance and light bulb replacements. My Cayenne drives wonderfully again! Service prices are high but it is a luxury car and I have never had anything ever break on the car, just maintenance. The only reason that I gave them 4 stars is that the service is taking a little longer than expected due to Covid related staffing shortages. 50,000 service, new brakes and the parts took a week.

Had a great experience recently purchasing a 911 from this dealership. This was my first experience buying a car from out of state and Freddie, my salesperson, walked me through the entire process. Thank you Freddie and Porsche Plano for helping me obtain the car of my dreams!

Great Service, greeted immediately when I pulled in. Loaner available right away, keep me posted via email the entire time they had the car. And they returned my car so clean I thought the brought me someone’s else’s car. Definitely will use this dealership for all my repairs.

Manny is the best service advisor ever!!! -Soo-

My husband and I came in to purchase a Porsche and Scott Reynolds made it so easy. We purchased what we came in for and we are so happy.

I travel the extra miles because I trust my service adviser, Manny, at Plano Porsche

Great service by Mark Laurenzi from start to finish. This is our 2nd purchase from him in less than 4 months, and both times Mark took great care of us. He even gets a service advisor involved if he sees you pulling up for service. Highly recommend Mark to anyone looking for a Porsche - Michael & Stephanie

Thanks Nick for your great support, good response time

Great customer service, was able to quickly fix the issue

Positive and easy experience from beginning to end! I received excellent customer service all the way through the buying process and after. Thank you, Scott Reynolds!

It was very pleasant experience, I got a loaner car and Nicolas was really nice and helpful

I went in for an inspection and to take a look at one of my cameras. I was in and out quickly and it is always a pleasant experience.

Always very attentive and helpful I’ve never had anything but positive experiences at Porsche Plano!!

I consistently have had a great experience with Porsche Plano. - Chris Lucky was and continues to be knowledgable, fair and transparent sales person - Manny is a responsive service contact, which includes proactively calling about when the car will be ready (I do wish they had more loaners, but this is an industry problem now) - As a business, I have found them to fairly value trade-ins and fairly price their cars Overall, they have been my best dealership experience in North Texas.

Robert always takes excellent care of my 911. I know that every time he does something to it, it is done correctly. That car is very special to me and I cannot say how great it is to have someone who I can trust fully to help me take care of it.

Service as promised. Efficient & timely. I was kept updated during the process. Car was washed and clean when delivered

Great service indicative Of a Porsche experience. Manny took great care of me.

The best Porsche dealer in Texas! They have all you need; plenty of new and used inventories with the certified service technicians!

Excellent!

Great service! I used their valet service which really helped me with busy schedule. Manny, service advisor, is a pro. Fixed a problem the other Porsche dealer in Dallas could not diagnose or repair. Porsche Plano is THE place to take your car for service.

Need to better communicate when parts will be available so that my vehicle isn?t stuck with you for an extra 2 weeks.

Had an great, very appreciated experience at Porshe Plano. I’m new to Texas living. Just moved here, recently and they made me feel very welcomed. Excellent service!!!! From start to finish!!! I guess that I found my new Porsche dealership family!!!!!!!

Great experience from the beginning of the buying process to the delivery of the vehicle.

On time and accomplished with min fuss and muss. Trouble shot the charge outlet: operator error. Replaced cut tire under warranty. Delivered quickly with wash and detailing the spoke wheels. Great service. Lewis

Always great They are very professional I will continue to use them in the future

We purchased a used x5 at Plano Porsche. Their customer service is the best I have ever seen. We put a deposit down for the vehicle because it hadn't been detailed or inspected. Received a call a few days later and it literally took less than an hour for the entire purchase. So easy. I don't think I will ever purchase a vehicle anywhere else. I highly recommend.

Very professional and knowledgeable, made the buying process very smooth. And they celebrated my first Porsche purchase. Would definitely go back.

Get service department.. Wonderful experience

Multiple past purchases and always a great experience with management and David Loder and Craig

Excellent service. Very fast. Sensible price. Recommend for sure

Bought a Ram 1500 Laramie edition from Porsche/Audi in Plano Texas over the weekend. My sales person (Tommy Stewart) was simply amazing. Tommy took the time to make sure I was able to view all the pre-owned vehicles at my leisure so I could make the best choice for my needs. Tommy was very knowledgeable with each brand of truck I was interested in which actually helped to made my choice easy. When it was time to complete the finance part of the sale, my finance guy Marcio, was top notch, informative and very quick with the dreaded finance paperwork. I would recommend Porsche/Audi Plano to any person who is looking to purchase a new or pre-owned vehicle. The service, sales team, and even the greeting team as you walk into the dealership doors was well above the competition.

Arrived unannounced - car was inspected and washed very quickly. Perfect service!

We worked with Chris and Jorge remotely for three days working out all the details of a remote purchase. Excellent folks to work with and LOVE the car!

Andy was my salesman. I really hate to even refer to him as a “salesman.” He was my advocate. So easy to talk to and super transparent. Made himself available for any questions I had and still does 6 months later. The entire experience at Porsche Plano was pleasant and definitely exceeded my expectations.

Zach D. was extremely helpful with getting new tires on my car. Great communicator and the service was extremely quick! The technician Ryan K. did a great job and I can already notice my car driving smoother! Great experience overall!

Really cost-saving conscious service representative. Quickly made my appointment in service and expedited the service repair time. The accessories department was great in advertising with free giveaways such as calendars.

I had a great experience. My salesman Andy was great!! He was very patient, caring and helpful. He answered any questions and concerns I had. He didn't complain when I had questions and texted him after the office had closed. The finance person Tony was very nice and proficient. The front desk personnel were extremely helpful and kind. They always greeted you with a smile and everyone greeted you wherever you went in the bldg. Great Team all around. Thank you for making my experience painless.

Mark Laurenzi has been an absolute rock-star in helping me buy my first Porsche. The guidance, the patience and the fairness and professionalism were all unmatched. I cannot be more thrilled about my whole experience of becoming a porsche owner and Porsche Plano has been exceptional in all fronts.

Friendly service and easy to schedule.

Excellent service guys, very helpful.

My first experience with the Service staff. Zach was very professional, polite, patient and well informed. Answered all of my questions and helped me make the right decisions. Would highly recommend them!

Porsche Plano provides great service. They are honorable and work hard to make sure I am happy - which I am. Love my new Taycan. Best car or Porsche I have ever had.

Freddie Tinkler and his team did a great job from the ordering process through delivery. This is the first time I've ordered a car and the experience was excellent. Highly recommend Porsche Plano.

Keep up the good work. The people at the service department are very prompt and cordial. Happy Holidays!!

Had my car towed in for a ruined tire. Dealership did not have a loaner that afternoon. They said they may have one come in at the end of the day and would call me. It did, and they did. Grateful to have it over the weekend and until my new tire came in. Car was ready when promised and nice and clean.

Terrific sales and service on the purchase of our 911. This is third vehicle that I purchased through Porsche Plano and the quality of sales and service remain exemplary.

Had been in the market for a Cayman 718 (new or CPO) for a few months now and worked with several different Porsche dealerships in various cities across the U.S. To be frank, it has been a really mixed bag of frustrations, from kind of responsive to a snooty call informing me of a minimum up charge of 10%, another dealer of 15% for out of state customers, to selling two cars out from under me locally, although I had worked with an SA already, and so on. The purchasing process at Porsche Plano (in state for me) was very easy and straight forward from Day 1. Jorge D. (SA) went above and beyond. He responded to emails, texts, kept me informed, managed my inquiries, called me to give me a heads up, explained the process, and kept me up to date throughout the 2 week long process. This included responding to first contact, video walk around of the vehicle, signing papers via a notary coming to my home, and the final delivery through a trucking service to my door. Highly recommend Jorge D. and with that the dealership.

Great customer service.

The Service Department deserves all 5 stars for their outstanding customer service and personal attention. Zachary led the way by communicating with me regularly on the status of my repairs and explained what work was needed in terms even the less mechanically inclined could understand. In this time where staffing shortages are common everywhere, he kept me informed of the progress and ensured I had a clean reliable loaner to use in the interim. In addition, my car was returned to me looking as clean as the day I got her. I was very pleased with the entire experience and look forward to purchasing my next new vehicle from them.

Great experience. Worked with Jorge Delacanal, an excellent sales advisor and his manager (Jon Griggs) on the very rare occasion when Jorge was unavailable. The head of service (Aaron Woods) was also very helpful. I was not in a rush, and Jorge found an Macan order allocation for me, helped me spec the car, then helped with suggestions on the many changes I considered before the order locked. Despite the limited stock of vehicles available in the summer of 2021 for me to look at to judge different options for seating and exterior he was able to make it happen before I had to finalize my decisions. When the car arrived all was well taken care of. I was fortunate and the car arrived on time, 100% completed with no need for extra "chip" or other installs down the road and no problems so far.

Excellent service Didn’t purchase anything But the service received was good.

See Chris Luckinbill for excellent service with a smile and follow up after the sale if you're looking for a Porsche.

Great service, they always try to do it perfect

Worked with Josh to purchase a great 2015 911 and the process with easy, painless and fairly quick. Thanks Porsche Plano!

I can’t say enough great things about my experience with Christopher Luckinbill at Porsche Plano. He is a gem. I bought my car via internet. He has walked me through every step. We did FaceTime so I could learn more about the computer and mechanics of the car. Christopher, I will look for you for my next purchase.

I had an easy seamless experience at Porsche Plano They did an excellent job

Nice selection of Porsche n other high end brands at fair prices.... No high pressure sales!!!

Such a fantastic experience working with Porsche Plano. Ordered my vehicle through them in August, and from order to delivery, my SA Josh was always in communication with updates. I traded in a vehicle, and they honored their estimate despite me being 600 miles away, and when it came time to delivery, finance was very friendly and they went over the vehicle in great detail. I couldn't have asked for a better purchasing experience.

I took our Porsche cayenne to service to fix false dashboard light on Coolant -low , but they could not diagnose right and fix the issue, even after spending money on diagnostic , replacing sensor, coolant tank etc on suspicion. I would expect Porsche Engineering gives top notch methods to diagnose a issue, it should not have taken 4 times for me to to take it there. Still issue is not fixed , next thing I need to spend money, they say is changing wire connections, I have no confidence when this rabbit hole kind of issue will be fixed.

Service personnel was great. Even though it took longer to get my car back, Plano Porsche offered to bring it to my home when it was ready. Next time I will ask for a loaner car - with shortage of workers, the dealership is doing a great job.

Our appointment was for our Macan S annual checkup. All was done in one day and all the work done correctly. Tim Shaffer, our maintenance supervisor, always does a superb job of making sure everything is done properly and on a timely basis.

Extremely professional dealership in every respect!

I’m satisfied with the requested service but day after we picked up our vehicle, the coolant warning light came on. I thought all fluid levels were checked during every visit? We did add coolant ourselves; all good now.

Prompt service. Great experience!. 4 stars as I have to wait for many weeks to get a loaner car.

Have gone there twice as they were easiest to get my 2017 Macan in for service with a loaner, as closest dealerships to where we live are two hours away and we have to make a special trip to DFW for service. This most recent trip, 30 Oct, was not a pleasant one. Dropping off the vehicle, meeting with our service manager, explaining the issues, going over what needed to be done, and picking up a loaner. Went well. During the day our SM contacted us to let us know status. I received a call from our SM around 3pm our Macan would be ready at 4 and to be there then, as they close at 5pm. I arrived promptly at 4pm. My SM was no where in sight. The Valet grabbed the ticket and keys. I then paid the cashier. Got in my car and left. I got two blocks and noticed one of the primary issues I had raised was not corrected. I turned around. The valet assisted me. I then learned my SM had left for the day. I had to deal with the service director as I was not pleased. I was given excuse after excuse. I ultimately contacted Porsche NA. Hopefully, with all the information I have provided to Porsche Plano and Porsche NA, they will finally be able to resolve this issue to my satisfaction when I drive the 125 miles on the 20th.

Zach in service was great! finished my car on time and reasonable cost. I highly recommend Porsche Plano.

Fabulous cars and service!!!

Great environment, helpful and courteous staff. Was treated well and purchasing my vehicle was made easy. Would happily recommend this dealership to anyone in search of their dream car, it’s where I found mine.

Good service, friendly people

Good experience overall. I really appreciate the loaner vehicle. Outside of the fact that it took a bit longer than anticipated for the diagnosis of the issue and the facilitation of my extended warranty coverage, my experience was a good one. I'll be back.

They are on time, courteous, and explain the service well. Thank you.

Very pleasurable experience in purchasing our new 2021 Porsche Macan GTS. Our Brand Ambassador, Andy Parker, kept us informed from the ordering process through delivery. The unveiling of the vehicle on the showroom floor was a very nice touch. We were treated very professionally and enjoyed the whole experience. We are looking forward to enjoying our new Porsche and would definitely recommend Porsche Plano for your next Porsche.

Very pleasurable experience in purchasing our new 2021 Porsche Macan GTS. Our Brand Ambassador, Andy Parker, kept us informed from the ordering process through delivery. The unveiling of the vehicle on the showroom floor was a very nice touch. We were treated very professionally and enjoyed the whole experience. We are looking forward to enjoying our new Porsche and would definitely recommend Porsche Plano for your next Porsche.

Excellent customer service, Eric Mazariegos and the team at Porsche made the process of purchasing a car very easy. Highly recommended if you want the best quality service.

Porsche of Plano has good customer service! It was a nice, experience.

We had the pleasure of working with Joshua to purchase our Macan. He responded immediately to my email request and was able to test drive a Macan the next day. Very satisfied with the service at Porsche Plano. They made the car buying process so easy. We just showed up to our appointment, test drove, and took the car home the same day!

Cant say enough good things about our most recent experience at Porsche Plano. Jon Griggs and David Loder were absolutely fantastic and 100% straight forward, which wasn't our experience at another local Porsche dealership in the area. Jon was transparent, honest and to the point which made the experience a pleasure. David was incredibly knowledgeable, patient, accommodating and personable. Not to mention he completely won my kids over by his love of gifting Porsche Hot Wheels to kids. This was without a doubt a fantastic experience, thank you staff at Porsche Plano

I have been using Porsche Plano for over sixteen years now and I am still impressed with every visit. Everyone here is top notch from the second you pull into the drive to when you check out. Tim keeps me updated every step of the way and always goes above and beyond every visit.

Excellent service. I had my 40k mile service done efficiently and in a timely manner. Would definitely recommend. Tim Schaffer is a great service advisor.

Great service at this location. Was able to get in and out with no incident.

Awesome 👌🏾

Test drove the Macan S back in May and wasn’t ready to purchase as there were others I wanted to test drive. Nothing compared to the Macan S! Unfortunately it had sold by the time I had made up my mind so I decided to order back in May. During these trying times, Jorge my salesman was on top of communication and kept me informed of the expected arrival of my car. 6 months later my Macan S is here and I could not be happier… well worth the wait!!! From start to finish Porsche Plano has been great to work with.

George Delacanal was my sales contact and he was a pleasure to deal with. I mentioned to him that he was the first sales associate i had been on a drive with that clearly knew more about the car he was showing than any other dealer or brand i had been shopping with !

Disappointed in service

Courtesy and professionalism!

Chris and Chris were awesome. Great customer service and follow up. My sales rep Chris A. Goes over ans above to service his clients. This is the 5th car I bought from him

I had a great experience at Porsche Plano buying my Macan! David Loder was very helpful in the step by step process of ordering it, following its progress, even emailing photos of the boat it was shipped on. He explained every aspect of the car at delivery and I drove away a happy camper !

Met right on time at the service drive. Very relaxed atmosphere, not like other dealerships where you feel rushed. The loaner was immaculate. and the service was flawless Thanks Jeff!!!!

Not a customer but my tire blew out and I just happened to pull in here and some good Samaritan that worked for Porsche camr and helped my husband change our tire. We didn't have all the parts we needed and this sweet man went back and got all the right equipment and sent us on our way. Wish we had asked his name! Seems like this place really takes care of people!

To say I’m disappointed with the service there is an understatement. The first time I had poor service from Porsche I just marked it up to a bad day for the service department. I brought my car in for them to look at the tires because one of the tire sensors continued to go off. Their reply to me was I clearly just wasn’t putting the correct amount of air in my tires and some heat and that was the issue. They reset all of my tires and shockingly the issue continued. So I had to come back to the dealership for them to fix the issue. My second experience has been just this past time when I took my car in for the 30,000 mile service. For some reason the oil indicator light has come on saying that there is too much oil in my car after 4 days of driving it. I now have to swing by again for them to fix it. Not sure why it can’t be done correctly the first time. After this issue I will be trying to find another place to service my Porsche

Jorge was great, very easy transaction. Highly recommend.

Bad experience! Extremely bad communication. Kept my car for 2 weeks and made me run around. Didn't fix the problem and over charged me for correcting their mistake.

Thanks to the efforts of my long-time Service Advisor Tim Shaffer and Service Technician, Chuck, my recent Porsche of Plano service was completed on time, on budget, and consistent with my expectations. Tim and Chuck consistently provide outstanding service levels and attention to detail in every interaction we have.

Always great service at Porche of Plano. They take good care of their customers and do a thorough job with the maintenance work on the car.

This is my second review of the Porsche Plano Dealership Service Department. We contacted Porsche to have our vehicle flatbed'd to Plano due to system error with tire monitoring and flat rear tire. 100% without issue, service department fit my vehicle in for diagnostics and repair on the same day. As before I remain committed to using this dealership. Highly recommended.

The people at Porsche Plano create a positive and pleasant environment. Acquiring a car through leasing or buying can be less than fun in a lot of dealerships, but Porsche Plano has figured out how to change that stigma. If you need repairs, the professionals in the service area are very attentive to the concerns and diligent about resolving the issues. Vehicles are not a small investment and there are a lot of dealers in the market place to choose from. I have had a great experience every time I have been in the dealership, so that is where I will continue to do business.

Tim in the service department took over our account with great communication with updates and estimated time for repair. He arranged a loaner for our family to continue with our busy lives without interruption. He made us feel welcomed and good that we chose Porsche Plano for our service needs. You will not be disappointed. Ask for Tim.

Great price on a Lexus RX350 2017 and great treatment from the 2 sellers I deal with but the rest of the staff and the receptionist very unfriendly not with service attitude it seems they are there to protect the cars rather than sell you the cars, very short compared to the Lexus dealers.

Very disappointed on the service. I took my Cayenne in more than a week ago and they still haven't been able to fix my recall. Knowing they didn't have the part not sure why they removed the old piece instead of asking me to come back when they get it. Porsche Plano also took a few days before they could get me a loaner which honestly is one of the worst loaners I've received from any dealership. Bluetooth, radio, nav, pretty much anything other than the ac are disable. Definitely not the service I expect coming from Porsche. EDIT: My car was finally fixed 2 weeks later. Returned the car the following business day that I received it and rented a car instead. They valued their money over my time. Very unsatisfied with the service.

I had the pleasure of working with both Chris Allen and Chris Luckinbill. Chris Allen responded to me right away on my internet inquiry. I was able to test drive the car the next day with Chris Luckinbill. These guys were knowledgeable and made the car buying experience EASY! I literally just showed up and signed! James with finance was very patient as I had my screaming baby with me. Everyone there was professional and I definitely will come back and recommend to everyone.

I had the pleasure of working with both Chris Allen and Chris Luckinbill. Chris Allen responded to me right away on my internet inquiry. I was able to test drive the car the next day with Chris Luckinbill. These guys were knowledgeable and made the car buying experience EASY! I literally just showed up and signed! James with finance was very patient as I had my screaming baby with me. Everyone there was professional and I definitely will come back and recommend to everyone.

Horrible experience. Nobody answers the phone , no updates, nothing. Drop your car for service and then hope and wait. I cannot even get a call back after asking to leave a message for the manager. I’m now going down unannounced tomorrow to demand my car back to take to another service location. Pathetic

They replaced the transfer case on my wife’s Macan S. Great customer service, friendly, kept us informed as to what was going on and accommodated us on a Saturday! Great service center!

The service department is always so accommodating. Manny is my service advisor and has quick response time and is willing to go the extra mile to make me happy! I appreciate their dedication to excellent customer service!

Purchase was easy - even coming from out of state

What a wonderful experience all the way around! Porsche Plano is a very well run dealership with experienced and knowledgeable salespeople. First the dealership: I was made to feel very comfortable and welcome. I was introduced to Chris Luckinbill who would end up selling me my Panamara4 but I encountered several other people who were very helpful. I took a tour of the dealership and realized it was small enough to give very personalized service. And Chris was great: a very outgoing and sweet personality, knowledge of the car, and wanting to give me the best service possible. And he did! I highly recommend Porsche Plano!

They have sales consultants who understand the customer's need and especially customer's desire with a team that carries out sales and delivery work with great professionalism.

Consultants who understand the customer's need and especially customer's desire and they have a team that carries out sales and delivery work with great professionalism.

I always receive exceptional service at Porsche Plano! They are attentive, friendly and fast!

Scheduled to bring my car to service in Porsche Plano at 8:30am on 9/8. When dropped off the car, the service guy did not say when the car will be ready. When I called them to check the status around 4:30pm, I was told that the service department is pretty busy and my car will not be looked at till 9/10. When I make appointment for service, I am making appointment with the service department, not just the service adviser. When I make appointment to bring my car in for service, I expect my car will be service on that day, not two days later.

I give Porsche of Plano a 5 star because the customer service is above and beyond, they treat you with at most care and make you feel like a family. I’m glad I choose them for every service and it will be a delight to recommend them anytime any day. Started from when I purchased my car till now I have no regrets choosing Porsche of Plano. Please you guys keep up the good work, I’m glad to belong to this family.

Took my Macan for the 40K service. I had recently bought it and had no idea it had a service plan attached so imagine my surprise when Porsche Plano informed me that the service was free and included. Very professional, quick, and kept in touch throughout the day. Will be back for all my service needs.

Services is good, but takes a while.

Great sales team! Great service!

I was an out of state buyer and Chris Allen made this one of the best and easiest vehicle purchases I've ever made. Everything went very well from the first time I reached out to the final delivery. The communication was prompt and extremely professional. I highly recommend this dealership. We LOVE our new Porsche!

Purchased my third vehicle from Porsche Plano and I can say it was very easy.

Porsche Plano consistently provides excellent service from Mark in sales, Tim in service and the entire team.

Fantastic place to service your Porsche. Always friendly and courteous. I had 2 cars serviced here over 6 year span and always had a fantastic experience 👌🏼

Jorge had impeccable service! He made the crazy car market and trying task of getting a vehicle and easy transaction.

Zach took good care of my recall and my car. Easy check in/check out process. Wish the staff at loaner car department would be more enthusiastic about their job, though. Facility is clean, but a little old.

We bought a new Taycan there and had to drive back two or three times to get the registron fixed for the free electric charging and our salesperson gave us the wrong information. He didn’t know much about the electric. We made an appointment with him and during the appointment he decided he had to go home for some allleged emergency. Fortunately Josh took over and knew what he was doing. Then there was a recall on the car and their service department was a fiasco. The car was working perfectly when I brought it in. It should have only taken 4 hours to update the software but they broke the temperature element and had to reorder it because it wasn’t in stock. No one kept us updated on the status V if the service so I had to keep calling. I finally got the service manager and he said my. Service advisor had quit so that is why I hadn’t heard anything. Days later, they finally had it fixed and then I received a toll tag bill for the loaner which I had only driven yo and from the dealership to attempt to get my car fixed which they had broke. I will never go back there again. That was after I had bought 2 Porsches from them for over 200k. vehicles

Second to none dealership in North Texas. I will never go back to other luxury European cars, Porsche has won my heart, and Porsche of Plano definitely won not just my business but most importantly my respect, admiration and filelity.

Manny is service is diligent and made the experience seemless and even pleasant. Great customer service great attitude 👍 love working with you ... thanks again!

Thanks to Chris Allen and Porsche Plano, I had an incredible new car purchase experience. From sales to finance and everything in between, the customer service was impeccable. I love my new Macan!

Ordered the warranty part several times and the order was lost several times. This took months +6. Otherwise it would have been a great experience.

Very professional. Nice facility, polite staff, and the mechanic/race car guru John is beyond knowledgeable. Would highly recommend just from my interactions with him.

The team at Plano were great. Josh was honest, straightforward and friendly. The whole team made the buying process easy. Would definitely recommend and use them again.

We had a wonderful experience at Porsche Plano! The salesman Scott Reynolds and the finance man made the whole process of ordering and delivery seamless and easy. They were professional and informative on all of the things for our new Taycan. It was the best car buying process we have ever had!

Very frustrated with Porsche Plano and Porsche. Porsche Plano says I need new tires at 11,000 miles. My car is not driven hard and I only drive 35 miles per day. I have never had to change tires on any of my Mercedes this early. My dealer (Porsche Plano) won’t even help me at all. Very POOR CUSTOMER SERVICE. Would not recommend using them for service or buying a new car.

Excellent service! Tim Shaffer (Service Brand Ambassador) was excellent, maintained communication throughout the service process. Quick check-in and check-out. Thanks.

Great experience. My second Porsche from Plano Porsche- always friendly, quick and enjoyable.

I always receive superior customer service here.

Great service from a well-experienced and highly trained service team that treats my car as if it was their own!

Manny did an excellent job in taking care of my auto service. My service was done quickly and priced at what we agreed.

Porsche Plano service advisors have such a confrontational attitude. The ratings difference between Porsche Plano and Porsche park place says it all.

It took one week to just get a quote on repairs. Ridiculous.

Loved working with @Jorge at AutoNation Porsche Plano. He took care of me and treated me like a customer looking to buy. Not at anytime did I feel he did not want to help me. Thank Jorge and I will see you again later for my next Panamera.

Great customer service ! Efficient and classy . I would definitely recommend Porsche Plano !

Poor representation and follow through. No idea why they couldn’t sell me a car with 80% down.

Jeff Jutzi is a super pro service guy and has his game on point... Love that bro... thanks Jeff

I had a great experience! Jorge was awesome to work with. He made the process quick and easy.

Took my Cayenne in for its first maintenance, and an issue with my Adaptive Cruise Control. What i thought was going to be a one day fix , took a week, no fault of the dealership, parts are just hard to get right now. They gave me a nice loaner, and our vehicle is like new. Tim kept me informed on my vehicle?s status. Nice job Porsche Plano!

Amazing service! Tim Shaffer treats all his customers like family.

A friend called yesterday to get a timing belt replacement for a Porsche 928. They treated him as though they didn’t want to work on it, took the information and never called him back. I wouldn’t take a remote controlled Porsche to this shop, even less an actually car!!!

Excellent service but the prices are a bit high

Excellent service , would not take my car for Sercice anywhere lease

Porsche Plano has THE best service department I have ever done business with. Most dealerships seem to care more about selling their cars than keeping the cars running in excellent condition. Mike Marsh?s Plano dealership is the exception to the rule. Becky McDonald, my service advisor, is caring, prompt and efficient. She puts a high value on satisfying her customers. She always goes out of her way to be helpful and show me that my business with the dealership matters. My latest transaction with Becky was amazing. My car has an extended warranty, and as we all know, that has it?s challenges. Becky went up to bat for me and succeeded to reduce the cost of my repair to a much lower amount than was originally quoted. She?s incredible and so is the entire Porsche Plano dealership!

Everything was perfect. Becky really did a super job for us.

I took the car in for a paint chip and to clean up the wheel. The wheel repair was awesome. Paint chip touch is not great. In fact, I was not even charged. I think they forgot about it till the last minute. Thing is, they did one when I bought the car that was great so I don't understand why this one is so bad. I am very disappointed.

Our sales advisor was very knowledgeable, helpful and friendly. Porsche Plano has a great inventory of vehicles, both new and used, and they made it easy and pleasant for us to find the car that we were looking for.

Easiest buying experience ever! Love the offer for my old car - AutoNation beat everyone. Love the options that Porsche Plano had to offer on the car I wanted. The dealer made it so easy my sale sheet was less than one page long - that's never happened before. Saved taxes by using the Certified Offer as a trade at Porsche Plano. Truly an excellent experience and I felt like they treasured my business.

My advisor was excellent. He listened to my needs and was pleasure to work with.

Good place to get a car fixed. Dedicated people, at least one service writer has a second office in the shop where he can watch the work being done on you car.

Available and attentive throughout the car buying process.

Great service -quick and reliable

Great experience! Sales person was great, very professional, knowledgeable

Initially met with Eric M. who took us out for a test drive. It was the most pleasant sales experiences I’ve had - very approachable and answered all of our questions. The day of the purchase, we worked with Jorge since Eric was still with a client. Jorge made the purchase process easy - so it was nice to see the quality / level of service didn’t change with another person.

I highly recommend for service. Manny was extremely helpful and communicated with me throughout the process!

The service department goes above and beyond the quality of customer service. What a delightful group of folks!!

I took my car in for service and inspection to make sure everything was OK on my car they called me and told me that there’s a big chunk of metal in my tire so I had to replace them two front tires they gave me a quote for how much it would be and they wanted me to replace something else I’m not quite sure I said no just do the service which is like 100,000 mile service The guy got very upset because I didn’t wanna do it and started being rude so the following day I went to pick up my car which had no issues according to them and the way I drove after I picked it up felt different But not in a good way so I paid no mind to days later the check engine light comes on I decided to take it to a mechanic to see what’s going on and also to check my tires because of the big chunk of metal the mechanic says no your tires are fine they have no chunks of metal you don’t need to replace them and he’s running diagnoses now on to see what’s going on with the car when porsche said the car had no issues honestly I paid to make sure everything was fine with my car and they didn’t catch a single thing in two days later the check engine light comes on I’m very upset with Porsche because he tried to SCAM ME! I would recommend anybody that goes here to get a second opinion from another dealer or another mechanic

Excellent customer service by service advisor .Service completed expeditiously while I waited.

My experience at Porsche of Plano was definitely a good one. No waiting around on anyone very hands on. All the questions I had were answered efficiently definitely the place you want to purchase a vehicle

The Salesperson, David Loder, was simply fantastic. We sat down in February and customized my purchase. David's advice was welcome and spot-on. Porsche said my order would come in mid-May. Instead it came in the third week of April. Exciting. David got everything prepared ... threw in a few freebees, and I was off. Love my new Porsche Boxster GTS 4.0 - I'd highly recommend it to anyone ... provided they buy it from David Loder and Plano Porsche

Jorge is the best sales person in the business! Go see him at Porsche Plano.

Amazing experience from start to finish. My sales rep Mark Laurenzi's communication and prep work before I even stepped foot in the dealership made the entire car buying process seamless. I would highly recommend anyone looking for a new or used Porche to visit their dealership.

The best customer service from the moment you step in! The service personnel kept me posted every single step of the way! I was able to get my oil change and will continue to go back! You got a customer for life here!

great dealership. Very easy to do business with. provided great details on my purchase.

Awesome personnel, great service! A+++

Beautiful facility! Amazing sales people! The customer service cannot be beat. Ask for Chris “Lucky” Luckinbill if you go there.

Very knowledgeable and professional customer service

Great customer service. Eric was setup everything including CarPlay. He went through the entire vehicle with me before the purchase to assure it was the right fit

Customer service was great! Chris was awesome and he didn?t pressure me either.

Very good experience getting a new SUV. Great people, great facilities.

Great sales experience! Colin was amazing. Parts department amazing too. Great customer service from everyone.

Easy breezy! They always get it done right! I?m very happy with my service manager, Mannie! He is pleasant and very friendly always!

Terrific customer service. Quick replies and attention. Ask for Lucky! The best salesman I have ever worked with. I will purchase from them (and him) again

We worked with Andy and he was top drawer! Great communication and he really made it easy to fly down and pick up our car. Highly recommend this dealer and especially Andy.

All are supper professional however Nic went above and beyond with his excellent communication on keeping me informed on my cars status. My Porsche will only be going to Plano moving forward. I also intend on buying another one from them ! Gray Work

Nick was very professional and took great care of our Cayenne. He went the extra mile to make sure all the issues we were having with the drive quality were addressed.

Everything was done timely and was kept informed regarding the progress

all went very very well as expected. Was appreciative of the help and sales process

Nick in service was very helpful. Nikki, the receptionist was also very helpful and efficient.

Manny was extremely professional and very detailed in his explanations of the work that was being done on my car. He communicated often and kept me updated on the progress of the service which I greatly appreciated. I?ve dealt with Manny several times in the past and he is truly an asset to your organization.

Great experience with Porsche Plano. Ordered a 2021 Macan S. David Loder is fantastic. Extremely knowledgeable and helpful. He made the whole process easy and pleasant. Very nice person. Took a lot of time to keep me informed and to educate me about my new vehicle.

Excellent service from my agent. Through and patient to the customer.

Excellent service overall. Friendly, courteous, knowledgeable and efficient staff.

Annual Service and Inspection done in timely manner. High end loaner vehicle . My car looked like it had been detailed when I picked it up. Less than 10 minutes spent total time dropping off and picking up my car. How could anyone complain?

This is the third time I dropped off my car at 7:00 A.M. for service (oil change) and was told it would be ready by 3:30. I showed up to pick it up at 4:30 and it still was not ready. None of the trips to pick it up was it ready when I was told it would be. This is the second car we bought here and will be the last.

I?m very satisfied. The service writer did a great job. Everything worked as promised.

Service was great. Kept in contact to let me know status of repair.

It?s always a pleasure to visit the Plano office . They make having my cayenne even more special because of the level of care, honesty, and availability. Not to mention they bought my guy Jeff back. And I get to see Becky?s smiling face. Though the turnaround with the cashiers seems pretty high, their customer service is excellent nonetheless.

George made the purchase simple. From finding the right car, test drive to the delivery.

I had the pleasure of working with Chris Allen and ended up with a car I cannot get enough of! Great experience all around. Never any pressure at all. Just loads of knowledge and always available for my questions. Can't say enough about Chris and his team. Very happy client here!!!!

Once we understood about pricing the situation/transaction went smoothly. Great salesmen and financial staff. Friendly and knowledgeable!

I purchased my certified pre-owned from Porsche of Plano; A great experience from beginning to end. Mr. Jorge Delacanal is an exceptional Sales Advisor who made the whole process easy and effective. No pressure, just a great experience. I am now enjoying my second cayenne.

I needed 2 front tires and an oil change for my car. Car was completed that same day however I was not anole to make it back on the day of service. Came back the following day to pick up car and it looked as though a dust storm hit it. I asked the service personnel if the car was washed and he stated yes but was left out in the rain the previous day. The car looked horrible and I couldn?t believe it was given back to me looking like this. It was very disappointing and embarrassing driving off the parking lot with what I paid and my car is looking like it had been in a wind storm. They were not that interested in correcting the problem which made me feel as though I wasn?t welcomed there. Very unhappy and now I?ll have to go somewhere to get car detailed to get all these rain spots off my car. I did take pictures to show others if this substandard treatment I received

Always top notch. They make you feel like you are the only person in there. John G is the best.

Great people to work with for sales,parts o service. No pressure. Great prices and friendly staff. Highly recommended. I’ve been shopping there for parts for 20 years.

The sales rep was exceptional! He answered all my questions and was prompt to provide updates on the vehicle.

General maintenance, state inspection and body work estimate completed in a timely manner. Always a pleasure working with Tim Shaffer.

Exceptional support and service provided by Mr. Andy Parker. I appreciated his constant availability especially considering I was transacting this purchase 450 miles away. Question after question answered, personalized Facetime sharing, and ease of optional purchases contributed to my overall satisfied experience. What started as his contact with me through my inquiry through the dealership website led to my successful purchase of 2020 Porsche Macan S.

Chris Allen and Chris Luckinbill provided great service, know their stuff, and kept me apprised throughout the entire order process. I plan to trade with these guys for my next one (hopefully a blood-red Targa GTS with natural leather seats.....)

Prompt and delivered as expected. I was able to get right in. Tim called me by name as I walked in the door and completed my service as estimated.

Exemplary service. Highly recommend. Talk to Mark Laurenzi if you want a Porsche.

Jon Griggs and Colin Kurth were fantastic when I purchased my 2021 718 Boxster GTS 4.0. It was a pleasure to work with them. Both of them were extremely responsive to any questions I had and were also very helpful in the entire purchase transaction.

The service department is always very good with keeping me updated on the recommended services needed for my vehicle.

Just purchased my 718 GTS 4.0 from Porsche Plano. Jorge Delacanal was a pleasure to deal with. Tony Dang the Finance Mgr made the transaction simple and made numerous recommendations. Go To PP and say hello to Jorge. You can then decide. Drive Safe!!

Excellent service and beautiful dealership with lots of great inventory!

Outstanding team! Always great service. The service was quick and efficient. The service advisors was very friendly and helpful.

Love the dealership, they?re always friendly and willing to help in the decision process. Very easy to work with.

The team at Plano Porsche was outstanding to work with...highly responsive and very competitively priced!

Their response to questions and concerns are impassive and deadpan.

Service is exceptional. I would even say perfect. They really care and the results show. My cars each go in once a year, and I have never had any problem of any kind.

Team was great and friendly and always. I only wish thought that you had more loaner cars. You should always have one available for your customers

Excellent quality of work by John Gladwill. He has been servicing my Porsche for 15 years

Thanks again great people , service . Parts ordered the parts and tires that the Porsche needed for me thanks

I recently took my 2013 Cayenne to Porsche Plano for 80k mile service. I was ill on the appointment date and Manny sent someone over to pickup my car so that we could keep the service appointment. All of the details were handled over the phone to my complete satisfaction and Manny had the card dropped off at my house a few days later. I feel that this unique experience was possible only because of the trusted relationship I have built with Manny and others at the Porsche Plano service department over the years. My hat's off to Manny and the team at Porsche Plano service department.

I have done business with Auto Nation Porsche for many years. I have always been more than satisfied with the high level of service both from the staff and the technicians. I will continue to have my two Porsches taken care of by this dealership.

I purchased a $40k vehicle from Porsche Plano remotely. When the vehicle arrived there was visible damage to the front passenger headlamp. And I mean visible from 10 feet away. It was functional, but cosmetically it is very evident. It is certainly something that I think should have been replaced when selling a high end car. When I requested Porsche Plano repair it I was told no, we inspect our cars to ensure they are functional, but since they are pre-owned there can be defects. I understand this, but I was not informed of this issue and the photos I was sent of the car pre-purchase were not of this area. I escalated this to the GM via email. He called me back and told me he would get with the parts department to see if they could send me the part. When I hadn't heard from him for a couple days he replied with the following: "Please send the car back. It obviously does not live up to your standards of delivery." I'm sorry, but when someone buys their dream car this is not helpful. I made clear to him I didn't want to return it, I just wanted it repaired to a standard I would expect from a $40K vehicle. Considering more people are probably buying remotely due to the pandemic, I would have expected more from a dealer to make their customers aware of 1) initial condition of vehicle prior to purchase 2) have them repaired to an acceptable cosmetic standard and 3) made more an effort to satisfy a customer who spent this kind of money with their dealership. So after the purchase of my dream car, having it shipped to my house in Houston, I have to spent another $1000 to get it repair. Really disappointing...

Porsche Plano Service always takes care of us. Great job!

Porsche Plano has the best all around staff. Facility is clean and they are very conscientious about be safe in this pandemic era. That didn't stop them from helping me find the vehicle I was looking for. Mark Laurenzi made certain he found the car I would be happy with. Yes, he was spot on. Ended up with a beautiful fully loaded 2017 Macan Turbo.

Josh really went above and beyond to meet my needs.

It was a pleasure working with this company. Courtesy beyond and above the normal experience.

This is our second vehicle from this dealership. Have had a great experience both times! Our salesman , Andy was very knowledgeable, professional and so kind!!

I had the best new car buying experience at Porsche Plano. Jorge made the process simple, quick and painless. Would definitely purchase from them again!

I am a four-time Porsche owner. I owned a 911 Targa and three Boxster’s. Need I say more about how much I love Porsches. During my latest Pre-Owned Certified Warranty, I reported a problem with my PCM system. After my warranty expired, that problem re-occurred. Plano Porsche replace my PCM system at no charge to me and I am now able to continue enjoying my Porsche to the Max. What a happy man I am, Thanks Tim and Plano Porsche.

The buying experience was fantastic. Chris Allen was exceptional and met our every request. I recommend Chris and the staff at Porsche of Plano very highly.

John Gladwill is the best tech. He keep my 20 year old Porsche in top shape. Just a great person to deal with and he has earned my trust.

Routine maintenance and rear tire replacement on my 2017 911 Carrera S. Also discovered a leak in the water pump and it was repaired under warranty. All work was completed in a professional and timely manner.

If you are ever looking to purchase a Porsche reach out to Mark at Porsche Plano. His service and follow up is amazing.

Requested service done timely. Staff very helpful.

Had my 1995 Porsche 911 serviced at Porsche of Plano. Great job. They took time to do it right. I?ll be back!

Porsche Plano and Mark Laurenzi were awesome to work with. Mark made everything easy. ...from ordering to pick up. I look forward to working with him in the future.

My battery went dead and Porsche Plano was able to replace my artery same day while I waited.

Purchased a low mile 2014 Porsche Cayenne GTS. Andy in sales was the consumate gentleman, personable and did not pressure in any way. Andy was "available" but kept out of the way of me convincing myself that this was the right car. He answered every techincal question displaying his thorough knowledge without being smug or condescending like many salespeople can be. Car was a CPO vehicle. A problem with the transfer case became evident after a couple of days. (Cayennes are notorious for transfer case issues). Discussed issue with GM of dealership who got with their service manager involved. They replaced the transfer case in the vehicle in a matter of about four hours and had the car back to me the same day. Problem solved. Amazing vehicle.

Good job **************** ************************

It turns out Caster is not able to be adjusted on a Macan - according to Porsche and Hunter (the company that makes the alignment machines) so I would like to update my original review of Porsche Plano service. The service manager called any offered to manually adjust the caster to have it show green on the alignment report - at no cost to me. My only criticism at this point would be to find a way to remove items from your report if they are not adjustable so as to nip potential issues in the bud.

Excellent sales experience. Friendly and knowledgeable

I have used this company for annual maintenance and on-going service issues since I purchased my Boxster in July 1999. Latest issue involved the power windows which suddenly dropped down and would not reclose. This item was part of the annual check-up when the car was left on 7/08 and was not ready for pick-up until 7/22. The window issue was not fixed but rather disabled by locking the convertible top. However, the problem reoccurred and the the car was left again on 9/29 to be checked and they called the following today to indicate the car was ready to be picked up. However, the issue occurred again on 10/8 and my husband texted Manny Venegas but has received no response as of 10/12.

Porsche of Plano has wonderful service. Jeff, my service advisor was very helpful in taking care of my car especially since a large piece of wood hit and destroyed my windshield as I was driving to the dealership to get my 20,000 mile service.

Had a great experience with the wonderful and professional staff at Porsche Plano. I called them up about an old recall that wasn't done on my cayenne 955. They arranged an appointment within a few days because they didn't have the parts in stock, and as soon as they arrived I was contacted and given a decent courtesy car. The repairs were done within two days and to my great satisfaction. I was also very impressed with the customer service from the service department, they were very professional and would advise any Porsche owner to visit them.

Jorge Delacanal was great. I would highly recommend him to anyone who is thinking about purchasing or leasing a new or preowned Porsche. His attention to detail and follow up are excellent. He professionally guides you through the process. You never feel pressured at all.

I was told the service would take two hours approximately, but only took 75 minutes. Price was exactly what I was told. Very satisfied.

Broke the key for my wheel locks. They removed the locks and replaced with regular lugs. Very reasonable price.

Always good customer service and really good in taking care of my Cayenne. Nick and Manny was great.

I have bought two cars from them. Chris Luckinbill is great and very helpful. They have treated me very well. Thank you!

From start to finish I felt like I was getting the ?white glove? treatment.

I highly recommend Porsche Plano. Great service help and Jorge went above and beyond to help me purchase what I was looking for. Wonderful people and place! Thank you so much!

Jon Griggs and Mark Laurenzi were truly exceptional to work with on the purchase of my new Porsche and, yet again, set the standard for exemplary customer service. I give Porsche Plano my highest possible rating and recommendation.

I deal with Becky who is great. She always takes care of me and is fantastic to deal with. She's the best. Nick who picks up and delivers my car is also great to deal with.

Very professional in every department. Our salesman Scott was very knowledgeable and offered incentives that the competing Porsche dealership weren’t aware of. I highly recommend them.

Nick was great during service and keep me informed every step of the way.

I traded my Panamera for a newer Cayenne at Plano Porsche. They had the one I wanted and it was very pleasant experience. I had my Panamera serviced there for 4 years and that was just as good. I highly recommend them

Excellent service and Tim was great as usual!

Purchased a 911 Turbo from Michigan, sight unseen. Took less than 2 weeks to complete the transaction and receive the car in Michigan. Couldn't be happier with the car and with the customer service provided by Scott and the whole team at Porsche Plano!

Jorge was very helpful in the process on upgrading to a 911. He was very friendly and knowledgeable on the car features.

Friendly and attentive. And they have great customer service

Excellent service and knowledgeable salesman, made process very easy, answered all questions and was never pushy or rushed with us.

Excellent experience dealing with the staff at Plano Porsche

Great experience with the sales team here - Mark Laurenzi was extremely helpful and responsive and made the transaction a good experience. The finance team was also very transparent and efficient on the back end - Overall, I had a very good shopping and buying experience at Porsche Plano and would recommend Mark if you are going in to shop.

Services, price and products.

Becky provided excellent customer service as always.

Service experience is usually pretty good here. The effort to sell me to do the major service, made me feel like I was in a finance office, very cheesy. Three options on a paper with all the items listed. Almost all of them were inspection items. And for this they wanted 2,500.00. She wrote decline on the paper, and ask me to initial it when I said no thanks. Like this paper is destined for anywhere but the trash. Really disappointed in the approach, seemed desperate. The service suggested was so overpriced, I had to just say no. I bought 4 cars from them in the last few years, they need to do better.....

I have problem with garage opener since I bought my car. The technician checked everything but can?t find any problem. My service advisor Becky takes extra step to asking sales department, and salesmen Chris came to my house yesterday, he is so professional, knowledgeable about my car and solved my problem in 5 minutes.

Great service department !!!

Boardwalk Porsche is the best ! Second Porsche - love it ! They make you feel like you ARE FAMILY. - really ! Tim is the bomb! He always make me feel like the princess that I claim to be. Haha. The service department is terrific. Honestly I don?t feel like they look at my car as a cash cow. They do what should be done , And a great shout out to Isaac too. You can?t go wrong her at this spot !

I took my Porsche in for an oil and brake fluid change to Porsche Plano. Manny was my Service Advisor, he was very professional, courteous and wanted my service to run smooth. My car was taken into the service are very quickly and I was barely out of the dealership when I received a call from Manny stating that the Service Tech John had a couple of observations to share with me. I was able to return the next day and Manny took me into the service bay to speak with John. John took his time to explain and show me in great detail what needed to be done to keep my car in the best shape possible. His wealth of knowledge and understanding of my car was very impressive. I have been using independent shops for a while and recently moved to Plano. This was the second time to use Porsche Plano for service and it will not be my last thanks to the teamwork of Manny and John!

Very profesional , and understanding . Made the customers option be heard and talked the problem out! Make me want to keep buying porche .

The service staff promptly met me at my car when I arrived. My service rep, Isaac Madrid, took all my comments, offered me coffee and water, arranged a loaner car, and kept me informed on additional work needed.

Great team of service people! Took my Macan S in for 2 recalls and expected 2-3 hours, but got done in half the time! Also, the merchandise staff is very nice. Got some Porsche goodies for extra discount too. :)

They worked hard to find the car we wanted and we we couldn't they were helpful with the ordering process. Including helping describe the various features and options. They kept us up to date with the delivery status and the car was delivered on-time. The purchase process ( besides the push for additional services and warranties) we OK. Josh did a great job with introducing us to the vehicle and very helpful throughout.

Porsche Plano was great in all areas- prompt, professional, courteous, responsive and unpretentious. They were thorough in explaining the features on the cars and their warranties. Easy to work with-I would recommend them to anyone in the market for a great deal on a solid car.

Porche Plano picked up my car, did the work, washed and cleaned the vehicle and then returned it. The process was painless.

They are very customer focused, you can tell they want the customer experience to be best in class.

Purchased a 2019 Boxster from Porsche Plano. Researched pricing for 5 weeks prior to purchase. I was in touch with 5 dealers. In the end, none of them could beat Porsche Plano. I highly recommend Scott, he was well prepared for my visit and I was in and out with my new car in a little less than 2 hours. During my time there I was “well taken care of”. One of the few times I walked out of a car dealership KNOWING I got a great deal

Great experience! They keep my 2008 Porsche 911 in perfect condition

Becky was great. Very friendly and did everything I needed.

Awesome dealership and I highly recommend David Loder. very knowledgeable, extremely friendly, and tells you how he is. Makes all thenright recommendations and is upnfront and honest. We will definitely be going back!

Overall great experience! Really appreciate the level of service provided and the true customer care. Even though I did not purchase my car from this dealership, after my first experience there, I will definitely start here first for my next purchase.

Jorge Delacanal is the man! Google review for more details!

From start to finish the process was fast and easy. Each person that I dealt with was friendly, professional and easy to communicate with during the buying process. I started with Jorge Delecanal and he was informative and made sure that if I had questions he was there to answer. James Wood, the finance manager was awesome, he did everything he could to get me the best rate or price on things that he could. The final salesperson was Mark Laurenzi and he was helpful and informative as well. I would say this was the best experience I have had buying a care. THey really care about what they can do for you and how they make the process successful. Thanks to all. Brian Nelson

Recall handled timely. Service adviser was on top of the issue. Facilities clean and disinfected.

From start to finish the process was fast and easy. Each person that I dealt with was friendly, professional and easy to communicate with during the buying process. I started with Jorge Delecanal and he was informative and made sure that if I had questions he was there to answer. James Wood, the finance manager was awesome, he did everything he could to get me the best rate or price on things that he could. The final salesperson was Mark Laurenzi and he was helpful and informative as well. I would say this was the best experience I have had buying a care. THey really care about what they can do for you and how they make the process successful. Thanks to all. Brian Nelson

Very pleased with the professionalism and attentive service and staff

40,000 mile service was performed professionally, in a timely manner. My service rep(Isaac) was very knowledgeable, very cordial and professional. He kept me well informed and went over all that was done and why.

In late 2019 I was in the market for a 2020 911S. I was talking with a dealership in Dallas and they rubbed me the wrong way so I decided to shop my build out package to the other dealerships in the area. I called this dealership and the salesman took my call. I emailed him my build out and with no hassles gave me the best price of any dealership in the Metroplex. Later another dealer told me they would have matched it but my question was why not give me your lowest and best when asked. At any rate I came into the dealership put down my deposit and began the wait. During the build out I was kept abreast of the cars progress all along the way. When it came time to finance the car they gave me the best deal. I was worried about the finance part because it seems this is always dicey regardless if one is dealing with Honda, Volvo or Lexus. As I said these guys treated me fairly. The salesman explained the car to me. He took as much time as I needed and encouraged me to call him with any questions. All good from start to finish.

A luxury car dealership that also has the ability to make you feel like your family- well done

This is a great dealership with really responsive, intelligent people throughout the service department, sales and parts. I have never had a any issues with anything that I have asked them to do, and I am a picky customer that asks for a lot.

I always have a great experience at Porsche Plano and am so grateful for Rebecca M. She always makes my few and far between visits, seamless. Thank you.

Great place to buy a car. Everyone is very helpful with an emphasis on customer service.

Excellent work, communication and work done well and on time.

Porsche Plano and Chris Allen did a terrific job for a first time customer to their fine dealership. Great overall experience and very fair negotiation on a new auto.

As usual Tim Shafer made this visit awesome. He kept me informed of the progress while I waited for the work to be done. He always makes me feel appreciated and is the reason I bring my 911 to Plano Porsche

Isaac always provides a clear and complete overview of what the repair entails.

I just purchased a 2020 Porsche Macan at Porsche Plano. My experience was top notch! Very professional from start to finish!

Great Service! Great Facility! And Chris Allen my sales person was great and the other Chris was also great! Very pleasant experience!

Fast, reliable service and feedback.

terrible service with no follow up. Paid 4k for upgraded stereo that has static and vibrations. Technicians not knowledgable and are clueless how to fix it. I have purchased 5 Range Rovers and have always had amazing service in Frisco. This Porsche dealer is terrible! I will never buy another Porsche again...

Worked with Mark Laurenzi at the dealership on this purchase. If you are an engineer at heart and want to talk tech and engines and want to understand in detail how this car works on the inside, this is the guy to talk to. Other reps I spoke to are more of your "well, what color you want?" This is the guy who can answer the real questions about the car. I highly recommend this guy. I've been smiling ear to ear driving my 911 4S I picked up this last Saturday.

Purchased Porsche Macan from their Plano dealership. Our Sales Advisor Jorge Delacanal was really helpful and made whole experience pleasant. We didn't feel any kind of pressure and got all of our queries answered.

Great service Clean Friendly Always amazing Would recommend

Very pleased with the service, and professionalism.

I think the Audi dealership next door is set up better than this Porsche dealership.

This is my second Porsche purchase from David Loder at Porsche Plano! David is super knowledgeable about Porsche’s. Very low key and no pressure! I’ll be back to buy a 3rd Porsche from him in the near future! Great people for sure!

Fast and easy experience. Tim and the rest of the staff were very friendly and made me feel very welcomed.

I have owned Mercedes, BMW, Porsche, Ford and Chevrolet vehicles and I have never been treated as well at any dealership as I am at Porsche! This is not a fluke, it is consistently great! Thank you!!

Finding my dream car online I went to Porsche Plano to check it out. I was immediately met by Chris Allen who told me everything I wanted to know about the car and educated me on so much more. He gave me detailed information about the 911 GTS model I was looking at as well as information on Porsche and their history. I was already a fan of the car but now have a greater understanding of the car and the company. With this kind of enthusiasm for the vehicles he is selling it was apparent that I had made the right decision, not only on the car but on choosing Porsche Plano.

Purchased vehicle in July as a CPO. Brought in to replace a door seal and look at ac controls. told neither one covered by warranty. Funny since had seal replaced on a previous cayman (have had four caymans). PLan to file complaint with Porsche. Looked at cpo macans with Mark as an additional vehicle add. With this service, no way. Headed to Park Place dealerships.

Very thorough and the service crew very professional.

Another great experience with friendly service personnel, a loaner vehicle and very helpful and knowledgeable parts department. My vehicle was clean and ready for pickup upon my arrival. Bravo!

Like the ?no haggle? trading for used cars. Collin Kurtz was very helpful and responded to requests promptly.

went in before the holiday hoping to have a nail in my tire repaired before having to drive several hundred miles. they actually got to it immediately. it was great!!

Went for an oil change and problem with Bluetooth and an AC problem. Upon getting the car back within 2 minutes got a message that engine was running at reduced power and to contact the dealer. Had to drive back and get a loaner again. After couple hours got a call that everything was good. Apparently one of the hoses wasn?t put back the right way. Went back again to get my car only to find out on the drive back that AC wasn?t fixed and Bluetooth issue still there. Have to go back again

Very flexible and customer centered. Everyone was friendly and helpful-great experience

I had a pretty good experience purchasing my Porsche Cayman. Straight forward, got the deal I wanted with the exact specs on the car I wanted, had it delivered without any issues. I'm very happy with how everything went and would highly recommend. Also wanted to add that Colin is awesome! he's great to work with!

Super service and help throughout the purchase process. I can't imagine going elsewhere. They really listen.

Every time I take my cars for service at Porsche Plano, I'm so impressed by the service received. As I drive up, I'm greeted by Isaac, who is so friendly and ensures that I'm taken care of as quickly as possible. The waiting room is comfortable and we'll stocked with snacks and drinks as well. And after all is said and done, they even hand clean my cars before sending me on my wau:. I've been using them for 4 years now and have always had top notch service... Again, a special shout out to Isaac!!

Bought a used boxster online. Sales people were responsive and nice. Finance/documents person was awesome. Had the car shipped and had a few issues when it arrived but sales team resolved it and maintained good communication. I would buy from them again.

Previously my Porsche has been service by the other Porsche dealer in Dallas. The service I received at Plano Porsche far exceeded my expectations. I wish I would have come here first, the other Porsche dealer should take lessons from Plano Porsche. Outstanding service, communication and they treat their customers like they matter! Thank you Plano Porsche and specifically John Gladwill, outstanding service! He is by far the best in the business!

Manny my advisor is awesome , employees all courteous friendly

I always have a great experience with the service team. Manny always takes care of me as well as all the other service partners. I have been going there for 3 years and always have a wonderful experience!

The sale as and service staff are knowledgeable and friendly and helpful and treat customers with respect. They hold special events for customers.

Tim was very helpful in advising which 4 yr maintenance services should be done and kept me advised of the work progress.

Top notch, very customer oriented good product knowledge.

Make the scheduler works! I scheduled to have the State Inspection done but had to wait hours for it anyway.

I took my car in for service and Becky McDonald was my service advisor. I was going to wait for my car but Becky anticipated my needs and was able to provide me a loaner car. I had a busy day at work and needed to get back. She called me as soon as my car was ready and I was able to pick it up prior to rush hour. I live in Dallas now but prefer this dealership so willing to drive the extra miles because of the exceptional service they provide. Just these little things go such a long way. I was so appreciative of what Becky did. Thank you!

Great service experience as well as sales ! everyone was super helpful and welcoming

Mark always creates a great experience!

Sam was great to deal with. The car was as described and the delivery went smooth Found a scratch after the sale and the dealership took care of it Upfront pricing and no haggling

Beautiful car and great support from the initial contact via online through ru my driving off the lot. All worked with me out of state-easy as pie. Did I mention a gorgeous Porsche in my garage now;)

Very helpful salesman. Low pressure.

Andy Parker is awesome!!! Go see him!!! Very easy transaction.

Much faster and more responsive service than the other Porshe dealer in Dallas.

Great experience. The staff were helpful and prompt

great experience ! they treat you like family at Porsche Plano . Mark Laurenzi and John Gladwell were great !

Tm Schafer is wonderful. He always goes above and beyond to make sure my car is taken care of and I am satisfied and safe. Wouldn’t go anywhere else!

You go to the dealership because they should be dead on trustworthy. You know it is going to cost more but the honesty is worth it. I'm not sure if the mechanic is to blame or the service adviser but one of them was not honest. They claimed I had bent steering parts but upon looking under the car myself it was very clear that no covers had been removed. It is impossible to determine anything without removing those covers. You most certainly cannot quote a couple thousand dollars to repair something without seeing it. Again could be either person in this situation but I'm pretty sure this is their standard at this dealer so just be careful!

Excellent is pretty much to sum up in one word! John the GT car tech and Manny my service advisor went above and beyond,will be with P Plano because of these guys ! Thanks again

Great place to buy a beautiful car.