Jorge Delacanal was so helpful and patient. We love our new Cayenne but there is a lot to learn. It is wonderful and the buying experience was great. I was able to drive to our house and pick up my husband on my first test drive. That really meant a lot since he doesn't drive much anymore. Yes we had to wait three months for the car to get here but it has everything we wanted. There was little anxiety about this car. It was a pleasant buying experience.

We recently purchased our Cayenne from Porsche Plano and our experience is nothing less than exceptional. Freddie Tinkler is the best and able to make our purchase experience smoother.. Without second thought, i recommend choosing your next Porsche here. Everyone in the showroom are friendly and we did feel every step of our vehicle purchase a good experience.

The staff were very friendly and responsive. They worked well with me to do all the process quickly. They explained everything about car features as well as the warranty situation. However, no discount was provided.

I have been to numerous Porsche dealership and Plano stood out the most for their customer service. Everyone is very friendly and welcomes you with open arms no matter what you go in for. My advisor, Manny is very professional and feels like we have been friends since the first day. That’s how customer service should be like everywhere you go.

I just bought my second Porsche at Porsche Plano. David Loder was the salesman for my recent purchase. He was very attentive paying attention to detail in what I wanted. He kept me up to date on manufacture and delivery. He explained how all the electronics and car settings worked and offered to have me return after driving a week or two to go over any questions I might have. Service on my previous Porsche was always top notch as well…. Not that I had any mechanical problems with it. I just took it in for annual maintenance.

Excellent service…as always. I just figured it out: we have been doing with these folks for 23 years and several cars. Head and shoulders above the local, top Ford dealer and notably better than the few other Porsche dealers we have done device with on driving tours.

I would give them zero if I could, after 2 weeks having my car in service I had to take it out and take it to anther Porsche dealer to get the work done. No communication and zero customer service. Try them if you like to go for a ride!

Great overall experience with Porsche Plano! Freddie Tinkler(sales) and James Wood(finance) are great brand ambassadors and seemed like genuine good people. AND my wife and I love our 718 Boxster!!

nice place，great car，best service*

Friendly environment. Prices are a little high due to lack of new inventory.

This is our second vehicle with Porsche Plano. Excellent service from sales to the service department!

Service advisor Manny is top notch. He listens to your requests and make sure all issues are taken care of before communicating/accommodating in timely manner.Sonja the coordinator is also courteous to provides excellent service.

After months of waiting, a frozen berry 718 Spyder was born. Porsche Plano was a joy to work with. Scott Reynolds and rest of the team were awesome and the purchase process was fast and easy.

Worked with Scott Reynolds and ordered a frozen berry 718 Spyder. After months of waiting, it arrived. Car is gorgeous, process was easy, staff was awesome. Already have 2000 miles on the Spyder. Thanks again Porsche Plano

Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery

Ordered a Frozen Berry 718 Spyder several months ago. Took delivery a couple weeks ago and have over 2000 miles on it. Worked with Scott Reynolds. It was a joy working with a dealership that has the passion and excitement for the brand and their customers.

Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery

Porsche Plano had what I wanted, and it was a pleasure working with Andy Parker through the car review and purchasing process. Would definitely recommend both Porsche Plano and Andy Parker to anyone looking for a top shelf experience.

Just bought another car from this dealership and it was a great experience. The sales person/Brand Ambassador, Andy Parker, was fantastic to work with even with follow up details after the sale. Additionally, working with their tech service reps, particularly Mani, is another great experience. I have worked with him for over 4 years and he has always done everything he could to make sure I am a happy customer. Great car dealership experience, would recommend to anyone!

I had a few challenging occurrences , sometime back, that left me unsettled. I?ve been a client at Plano Porsche 6/7 years, now , and frankly I was worried ; however , my faiths been restore . Plano Porsche , more specifically Jeff Jutzi, made things right , turned my frown to a smile, and proceeded me the service that only Plano Porsche can provide. And I should know , I purchased my care from Lemmon location. I?m a happy camper and ready to tell the world Plano Porsche has what it takes to be your #1 Porsche dealer. JEFF JUTZI should be the services guy if the year! ??.

awful experience with Jeff！

My trust in Plano Porsche has been restored ! This year (2022) started off rocky ; however after some fine tuning , great customer service by Jeff Jutzi, his honest feedback on the teams mishaps plus Jeff’s knowledge base, on Porches’s and their history has helped to restore my faith and Plano Porsche, Jeff, and his team. Cheers to 2023. Best, Tonya

Outstanding customer service, Pat Arnold was through, kept in constant communication throughout the entire service process. Our car was ready when it was promised and the final total was within our original estimate, with no surprises.

I have bought multiple cars from Porsche Plano and each experience is always above my expectations. From trade in to purchase the process is seamless. Mark Laurenzi is your guy if you need a new or used car from Porsche Plano!@

I can not say enough great things about Porsche Plano! From the moment we walked in we were greeted by Lucky. I told him that I was interested in the Macan; there happened to be one available. I was able to go on a test drive, I of course LOVED it. After, we were introduced to Craig the new car manager, what a nice guy! He just sat and talked to us like he knew us forever. Then we met James in finance, another great guy! He suggested things that I was not about to buy, but as he explained it, it totally made sense and of course we purchased extra protection. I can't say enough about our experience with Lucky, Craig, and James! Thank you guys for making us feel at home! And.. I love my new Macan!!

I’ve been a customer of Porsche Plano for many decades and I’ve always had a great experience with the staff there. One of the things that’s been especially rewarding has been the opportunity to work all these years with the same trusted service advisor. That didn’t change during my recent service visit. This is my third Porsche. With Tim Shaffer and the service department overseeing service and any repairs on my vehicle, I know they will be thorough and that the work will be completed right the first time. In addition, they always ensure I have a loaner to drive if necessary. Porsche Plano is the only place I will go for service on my car and is my go to if and when I’m ready for my next buying experience!

Porsche Plano has kind of a sweet situation going on. Porsche owners know how important it is to keep your very expensive car current on maintenance - and how fussy future buyers will be about where you had any service done. So having any service done at the dealership solves a lot of issues for any Porsche owner. Plano Porsche seems to changeover staff quite a lot regardless of this durable built-in client base. Which means you're often dealing with someone new every time you bring your car in. My recent visit for a standard annual maintenance (oil change) included a 3-hour lounge wait for what I expected to be at max an hour of service time. Followed by waiting for the car to be washed even though it was raining outside at the time. And finally discovering the passenger seat had been pushed back so hard that I thought it might be broken (it wasn't). Overall not a great experience.

Really enjoyed my experience purchasing a new car at Porsche Plano. Everyone was very helpful. My sales advisor Jorge was super communicative and helpful throughout the full process of making my order through to delivery and beyond. I chose this location over one closer to me because of the people here. Great team! Thanks again

Excellent service. Fast and accurate service.

Excellent experience with Mark Laurenzi! He found the perfect car after a first one found was sold while I was contemplating. He was very patient and attentive. I’ll buy from Mark again!

very responsive sales crew. no nonsense and fair prices on the used inventory.

Service advisors lack customer skills. Definitely won’t recommend anyone I know to use their service dept.

Mark Laurenzi was great to deal with, helped navigate the ordering process , kept me informed on a regular basis. Very efficient and a pleasure to deal with !

Best dealership ever. My car completion process was finished in an hour from when I walked in. Everyone was friendly and accommodating.

Excellent service guys, very helpful.

Called in needing a spare key for my cayman. They worked very quickly and had it cut and programmed the same day. Their service area was quite packed with some amazing vehicles old and new. I can confidently assume they will handle any work needed on your Porsche and would consider coming back if I need any major service.

Miserable !

Josh our sales person was great. we are very happy with our purchase. he was also very knowledgeable with our car and went over it in great detail. we will be back in the future.

Great service!

Porsche Plano is top notch, I trust the service department to keep my 911 in top condition, ask for Zachary he is great and keeps you up to date throughout the process.

Happened to be greet by my salesman, Freddie when I walked in to pick up my car from being serviced. He stepped in and took car of everything. Great staff, polite, and helpful. Oh, and the service repair was great too ?!

Got thinks done in a very professional way which I appreciate very much

Being a person that used to avoid the dealer; I will tell you that Patrick Arnold has completely restored my faith in the dealership and the brand. He is incredibly knowledgeable, accommodating, and personable. He does not treat you like a number. He values your time, your car, and above all else the relationship he cultivates with you each and every time you talk with him. I will forever be a Porsche Plano and Patrick Arnold customer.

Patrick from service has gone above and beyond for me. I will forever be appreciative. John Griggs service manager has excellent customer service skills . (Sunroof included)

When I went back to pick up my car on 8/24/22, I noticed the light for airbag is on. I asked one of the guys outside and he did not know. I told him to call Patrick to come and see. But I waited about 15 minutes outside and twice I went in to see why he is not coming. Finally I got an emergency call from my clinic and I had to go to see my patient. I never waited this long for an staff from Porsche to respond. My time is more important than the staff there. I never waited this long and I am glad that I left because 15 minutes later I got a call from Patrick. (means I had to wait 30 minutes for him to come and get the problem solved). But too late. I was not happy.

Excellent service. Caring service advisors and techs that are extremely well-versed in all aspects of maintenance and service for Porsche cars.

First, I'm not being incented for this review. Current vehicle is Macan GTS and 5th Porsche owned in 23 yrs. I have only used Plano Porsche, formally Boardwalk, for all service needs and detail needs. Aaron Woods, Service Manager, leads and manages a top notch team. My Service Advisor, Tim Schaffer, is my go to for all service requests or concerns. Both are very professional, knowledgeable, personal, and go above and beyond to satisfy every customer. I encourage any Porsche owner, regardless of where you bought, to reach out to these guys for your next service you will be sold for life.

I purchased a 2019 Porsche Cayenne that had previously been a leased vehicle. To date we have received the worst service. The purchasing was a nightmare- balls were dropped. They failed to send correct documents to my bank which delayed my purchase. The day I came into complete the sale, I had to wait 3 hours to sign the paperwork and our salesman knew we were coming. There was an event the same night and we were not told about it in advance.The car was half detailed- the inside had been done so poorly our salesman had to get in and complete the job. Once we finally got into the finance office we were told that we owed more money and I had to prove I had paid a deposit and they actually owed us a refund. They had the wrong county on the paperwork so they had to refund us more money for the registration. Once we went through all the paperwork to confirm that all work has been done- we found 2 items have not been complete. It took one month for our salesman to get back to us to tell us they had not done the work and explained it took so long because that is how long it takes to do research and one person was on vacation. They have only agreed to do one item and I was told it was being done as a "courtesy" since they could not find it and it is required based on certification. I owned Lexus previously and regret not purchasing another one. The service level at this specific dealership is worse than what you would find at a non-luxury dealership. Do yourself a favor and go to Park Place Porsche or test any other dealership- it will be worth every penny. Going forward we will have our Porsche serviced elsewhere and if I decide to purchase again, it will not be from here.

Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer

They handled warranty work well. While it took longer than we had hoped, they kept us informed.

Very professional and understanding.

Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer

I had a very pleasant experience with Arnold the new service advisor who was very professional and took care of the issue we had with utmost care .

All around great dealership! The already awesome service department is even better with the addition of Pat Arnold. Can’t go wrong at Porsche Plano.

Porsche Plano service department has truly stepped up their game! Their new service manager, Pat Arnold, took care of my issues with urgency, attention to detail and competency. He gave me the 5 star VIP treatment that anyone would expect plus so much more. He was present, compassionate and personable. I will not go to any other dealership in DFW for service as long as he and his team are there!

Patrick was very helpful! Extremely helpful and great service

Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.

Cant say enough about the sales process at Porsche Plano. Recently ordered a new vehicle and am currently waiting for it to arrive. Jon Griggs and Marc Laurenzi have been very cordial and helpful to me through the whole process. Was dealing with another dealership and would have to write them 3-4 times to get a single answer. Porsche Plano is spot on. A++++++

Terrible service. Poor communication. Whisky grins. No accountability. #Autonation trash. UPDATE: GM is the person responsible for issues & bad review. Autonation please check email.

Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.

I had a very good experience for bring my 2017 Porsche Cayman S in for service. Patrick in service was very nice and professional and on top of routine service I had to have a wheel repaired. The repair ended up saving me $2500 dollars and the wheel looks brand new! Patrick mentioned they were out of loaner vehicles and asked if I needed a ride that was 45 minutes back to Denton and that he would also provide return service if needed for me to pick up the car. I have read this over the years and heard nothing but good about Porsche and the customer service you receive. It is kind of cool getting to experience this first hand. A++++

The entire experience at Porsche Plano was a great from the day of booking the car till taking the delivery. David Loder has been a gem of a person to be guiding me starting from what configuration options work for me and what will not. Keeping me up to date on my vehicle delivery dates. Accommodating my various request in this time period and sone repeat asks as i kept on missing the configuration I ordered (duh!). On the day of delivery he took care of everything and took out time to explain me all the details of the car and operations on it, which made me feel that I know the Porsche from long time (my first Porsche though). He has been very helpful after the delivery too by helping set up some detailing job that I ordered from Porsche Plano and set up time to explain me further of the various operations/features my car has which I’m yet to reach to. Thanks David and Porsche Plano team for making my buying experience as smooth as I can hope for.

Patrick Arnold is an automotive guru! For years Patrick has serviced my cars, provided advice and is transparent in our dealings. Happily have referred him often to other performance car owners. Attend a car show with Patrick as he is well connected as he is knowledgeable.

The entire experience at Porsche Plano was a ght from the day of booking the car till taking the delivery. David Loder has been a gem of a person to be guiding me starting from what configuration options work for me and what will not. Keeping me up to date on my vehicle delivery dates. Accommodating my various request in this time period and sone repeat asks as i kept on missing the configuration I ordered (duh!). On the day of delivery he took care of everything and took out time to explain me all the details of the car and operations on it, which made me feel that I know the Porsche from long time (my first Porsche though). He has been very helpful after the delivery too by helping set up some detailing job that I ordered from Porsche Plano and set up time to explain me further of the various operations/features my car has which I’m yet to reach to. Thanks David and Porsche Plano team for making my buying experience as smooth as I can hope for.

Everything was done timely and efficiently. Plus other issues were identified and solved so very helpful.

Good service, excellent messaging about car being finished

Great experience. Purchased my first Porsche and it was a seamless experience. No unnecessary bull.

First service on my new vehicle. Dealership and Tim my service advisor were fantastic and very helpful. Waited at the dealership, no issues, clean, safe and relaxing environment.

Always courteous and professional. Good communication.

Excellent dealer. Fantastic and courteous service. Very professional from sales to service department. Someone please give the young man behind the service department counter a raise. He deserves it and is a great representation of the professional and positive culture of your dealership.

Love my car and my dealership. Saturday I was out running errands and got a notification that tire was losing air. I drove to the dealership, and they took me immediately, fixed my tire and sent me on my way in an hour for a very reasonable charge. Just wish they would bring back the free car washes they promised me when I bought my car.

Very good service from Fred and staff in purchasing a 911

Porsche Plano provided an excellent buying experience. David Loder did an outstanding job as our sales representative. All things being as they are in the market, this dealership had good inventory, and were able to be responsive and answer my questions to secure the car for purchase. When we completed the purchase, the paperwork was complete and ready to go with no issues. Delivery experience was fabulous for a fabulous car. My wife and I were picked up at the airport, and we felt very welcome at the dealership. This was literally, a sign and drive it home road trip deal. Call it one and done! Thanks Porsche Plano!

I needed an oil leak fix along with a full service and everything was done to my satisfaction.

Thanks to Dave Loder for all of his help these past 4 years. I have purchased 3 vehicles with him, most recently a 992 Turbo that we ordered together. He is always available to answer questions in person or via email / text. Great experience and I look forward to adding another car to my garage in the near future.

Jon Griggs and his team were wonderful to work with. I highly recommend.

I brought my car in for repair mostly of the battery charger and it took 3 weeks for them to just look at it, then they tell me the battery charger doesn’t work and they ordered me a new one but it will take 1 month to get. After a few days they tell me it came in but after using it at my home it works worse than my prior charger, they tell me I cannot get my original charger back and the new one they gave me literally just shuts off after 20 minutes so I can’t charge or drive my car. Not sure why I purchased this car but be very hesitant before you do

Bought my first Porsche, a certified gently used 911 Carrera, from Mark L. a couple weeks ago. From my first call, to driving it home off the lot, Mark made it a super easy process. Mark’s knowledge of the Porsche brand is impressive, and he really made me feel like a VIP. I would say it was the best experience I’ve ever had purchasing a car. You can just tell that Porsche Plano is a business that has it’s act together, and the people out front like Mark, drive that perception. Thanks for a smooth transaction!

the service for my Porsche Taycan has been awful. brought my car in because battery charger was not working and took them 3 weeks to look at it then they get me a new charger and it works worse than the broken one i brought in, now they tell me its happening to all the cars. basically i cant charge or drive my car that i paid big money for.

A good job overall. Did not get an estimate of costs and was surprised at the final number.

Amazing service and support from Matt Bae. Would not have closed the deal without him especially at this time where supply is so limited. Paul

Thank you Porsche Plano team for the awesome service. Jeff Jzutsi in particular is a start service ambassador. Thank you team.

Best buying experience I have ever had!

Fantastic purchasing experience. Jon and his team are awesome.

I went to Porsche stressed due to a previous experience (not at this location) and Manny took very good care of me, he was very knowledgeable and assured me that my car would be in good hands. Thank you so much Manny for your amazing service! Will definitely be back!

My experience at Porsche was everything I could ask for! I never expected for all my needs to be met and satisfied. Thank you so much Manny, he was very understanding and honest about everything he could do for me.

Well… It was purchased as an as is car. And I get that… So other than sending me an apology I don't think there's much anybody will do…But there was a couple of safety things that I feel should have been corrected as part of a "Porsche certified car". For example; The key does not manually lock or unlock the car door… So I have to replace the door mechanism. Driving home halfway through Texas… I discovered that the windshield wipers did not work… The coil overs in the front have been making this clunking sound… So I have a service scheduled for the car in a couple of weeks.These are things I feel are considered safety issues. I'm good with paint chips and loose things in the interior, here and there. But those should've been at least mentioned… other than that I love the car…

David Loder at Porsche Plano was great to work with! I ended up “building” my Macan. He helped me through the entire process. It was fun and I got everything I wanted! I highly recommend David for your next Porsche. My daughter is jealous of my beautiful new car so we may be calling David soon.

I have purchased several new Porsches in the past year from this dealership and my salesperson, Mark Laurenzi is always informative and knowledgeable about the brand. He could not be any more enjoyable to work with. He is a true gentleman. Sales manager is also very friendly and quick with a hello.

Had a great experience here. David Loder took amazing care of me with the purchase process and beyond. Super job!

My husband and I walked into Porsche Plano 13 years ago and luckily met David Loder. We had not experienced owning a Porsche before and David was so knowledgeable and patient with us. Since that day, between the two of us, we have returned to buy five more cars from David Loder. Our experience was so positive with David, we would never buy a Porsche from anyone but David Loder.

Am Pleased with Mrs lilian wilson with the way she managed my trading account since i came in contact with her, within 7days trading period she made me understand everything i needed to know about trading and made me an outrageous profit , seemed unbelievable until i made my first withdrawal. she is a great Lady to work with and learn from you can reach her on Email: lilianwilson220@gmail.com WhatsApp +12485090477

I've been a customer of Porsche Plano for 4 Porsches. Mark Laurenzi is the person who makes it happen. Definite recommend for his ability to get whatever you are looking for. He knows the cars and is an outstanding representative for the brand and the dealership

David Loder sure knows the technical aspects of the entire product line.

Zach Delgado helped me with my 911, I hope they hold this young man close. One of a kind person.

Zach in service was great! Their service department gets it done.

Zach was fantastic, great speedy service and a fun place to browse.

I had a great experience at Porsche Plano. I highly recommend speaking with Zach Delgado he gave excellent service.

Thank you Zach for helping me with my new tires. Very friendly and promt service! Will always come here to service my Macan!

I was helped by a man named Zach Delgado that was impressively knowledgeable about the Porsche lines and the questions I had. Hope to see more like him.

Excellence in Service! Zach D. provides the most guest-centric and five star experience in the service department.

David Loder gave exemplary sales service.

The service department was great, but Manny was awesome! He always goes above and beyond in any situation!!

Porsche Plano did a great job servicing my Wifes car last weekend. Zach Delgado and his team did a phenomenal job. I would highly recommend them!

Zach Delgado is so helpful and kind. He is knowledgeable and assisted me with all of my concerns. I really appreciate that, thank you!

Zach’s customer service was great! The service team got me in and out quickly

Zach Delgado in service always goes above and beyond! He is by far the best Service Advisor I’ve ever had!

I called service about questions on my 2001 Boxster, and Zach Delgado was very helpful in answering and scheduling me to come in. I will always bring my car here for service. Cheers!

Purchased a CPO 2019 Boxster S from Mark Laurenzi Boardwalk Porsche and now Porsche of Plano. This was the 5th Porsche I have purchased from Mark over 15+ years and 7th Porsche I have owned since 1989. Once again Mark provided superior, friendly, honest and professional sales help to find the right Porsche for me. Mark's help and strong knowledge of everything Porsche was definitely the key to my purchasing my latest Porsche. I am enjoying my Boxster immensely. It handles superbly and looks magnificent. Not as fast as the 2 turbo 911's I have owned in the past, but I enjoy every minute driving it. I drive 17 miles to Addison 3 days a week and it is the only reason I get motivated in the morning to go to work. I would without reservation highly recommend discussing with Mark any questions you might have regarding Porsche's. His knowledge of the brand is excellent. You will enjoy the experience whether or not you decide to purchase a Porsche.

I make an appointment around Friday 07/08 for the next available time Wednesday 07/14 at 9:00 AM, because my radio was on but did not output any sounds. I checked back at 11:30 AM and was told the analysis line was backed up for a week and my car could not be analyzed. After hearing that I decided to pick up my car and setup an appointment at a better time. I was told I could only make an appointment by talking to my service rep first. My service rep was on vacation and no one else would help. I do not want this posted, its just to inform you.

Zach in service is the best!!

I recently went in with some questions about my current vehicle. Zach Delgado was great to work with, he provided great customer service and provided great insight. Would highly recommend.

Davis Loder is fantastic. I bought 4 911s from him. Best sales person at Plano Porsche!

Super helpful service David Loder in particular is extremely knowledgable patient and helpful!!!

I was going back and forth on keeping my 2013 Cayman S or going up to the new GTS model. Stopped by to have a look and a young man named Zach Delgado answered all my questions and was genuinely very helpful despite not being on the sales staff.

Porsche Plano has been my dealership for the past 6 years. Zack Delgado is my service rep. He along with everyone else provides exemplary service. Highly recommended.

Zachery provides a consistently great service experience by being punctual, direct, and professional throughout the process.

I brought my vehicle in for service and my service advisor Zachary Delgado took great care of me. He communicated with me every step of the way and I was in and out within a timely manner.

I recently had to order a spare key (which turned out to be more complex than expected) Zachary Delgado, the service consultant at Porsche Plano, was awesome. He kept my informed throughout the process and helped me schedule an appointment at a time that was convenient to me in order to get the key programed. Great customer service Mr. Delgado.

I met a service advisor named Zach at a recent new model macan launch. Shortly after, I had a service appointment that he handled in which his attention too detail stood out even above his very professional manners. Just like the service center goes above and beyond, so does this guy. If you had a question outside of their business hours, I’m sure he would answer your call or text as well.

Called service and spoke with Zach. Was super helpful with all my questions!

Recently brought my car in for 4 tires, and Zach Delgado was very helpful in completing this service. He was great at communicating during the entire service, and he get my car back to me very quickly! Definitely recommend working with him, and Porsche Plano.

Josh Creadeur was my salesman. He was over the top helpful and knowledgeable. He even brought my car home for me and took Uber back. A credit to the dealership.

Great and highly knowledgeable staff at the Porsche of Plano dealership, I highly recommend to seek Mark Laurenzi 's expertise and advice. What impress me the most is that Mark Laurenzi is not only a salesman, but a car enthusiast that puts demonstrative effort in providing a smooth experience!

Excellent customer centric Service

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

My wife and I had a wonderful experience with Freddie Tinkler. On Friday I went in and found what I wanted. Completed the paperwork in less then an hour. Freddie was patient and informative. But, on the following Saturday, my wife and I showed up around 5:00 p.m. with a litany of questions regarding our new Cayenne Coup. Freddie walked us through the How to’s and really took care of us. What a great overall experience. Thank you Freddie!

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

I took my car in because the window does not automatically roll up. It rolls up 1/3 of the way and then comes back down. Then it rolls 2/3 of the way up and then back down. They fixed the loose plastic holder for the window button but never actually fixed the window. They had my car 2 1/2 weeks and I had to call before they finally could locate it and tell me it was already done. Finally, I asked them 3 times to give me a trade in/sale estimate. They never did and I had to ask again at the end before getting a hurried, low ball estimate. Not a great experience.

Great experience with Freddie and the Porsche Plano team! Love the no- hassle, and incredibly supportive staff. But hats off to Freddie for providing that personal touch we were looking for with our new 911! My 3rd Porsche purchase with this dealership. Cheers! gregg

Great experience recently when purchasing a pre-owned vehicle. The staff is great and very friendly.

This was our 2nd Porsche Cayenne purchase from Porsche Plano and from David Loder. He is very knowledgeable and a pleasure to work with. Appreciate everyone we worked with at the dealership. Highly recommend!

For the last 2 years, I have had consistently stellar experience with Porsche Plano’s service department. My service advisor, Manuel, is attentive and timely, and I appreciate the “white glove” service he and his team provides me. They are the best!

I recently bought a Cayenne from Porsche Plano and the experience was great. I worked with Jorge Delacanal and he is the type sales guy you definitely want to work with...not pushy at all but available when you're ready to move forward. He took time going through all of the features with me when I picked the car up and so that was a huge help as well. An overall great experience and I will definitely purchase future cars from Porsche Plano.

We are loving our new Porsche Cayenne Platinum Edition 2022. We appreciate David Loder for his extra time to explain us about Remort Parking and all new features. If you guys are planning to visit Porsche Plano thn definitely see David Loder. He is a great guy and he will help you in all possible way to find your new Porsche.

I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.

I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.

This is my favorite dealership in the whole metroplex. They have knowledgeable staff like David Loder who go above and beyond to make sure your car buying experience is actually pleasurable. He even charmed my kids by surprising them a Porsche teddy bear when we bought the car! I trust his expertise and he is the one I will return to time and again!

I recently went for a test drive with David Loder at Porsche Plano. He was over the top kind, not pushy and very knowledgeable. As I was leaving there was a man coming in to buy from David for the 5th or 6th time or something. That says something. When I’m ready to buy, I know where I’m coming.

Glad to see my favorite service advisor back. Pat Arnold is the best. Thanks for taking care of me today Buddy!

Thank you Porsche Plano. Mark Laurenzi is a terrific sales advisor! His product knowledge and his level of service before, during and after the sale are exceptional. Thanks for all your help Mark and for a great buying experience. Tim Shaffer is my service advisor extraordinaire and John Gladwill is my phenomenal mechanic. What a great team.

Porsche Plano was the best experience we?ve ever had in purchasing a vehicle. Our Sales rep Freddie made the buying experience enjoyable! We left there with a practically brand new ?used? Maserati, when I took my wife there to buy her a Porsche SUV. Freddie was very knowledgeable with both cars and did not pressure us one way or the other. He spent so much time with us outside in the HOT heat. We would recommend him to everyone!

Chris Allen is a well educated person on Porsche products and has helped our family for over five years with Porsche purchases and we couldn’t be more happy with his service and thorough understanding of the product line.

Excellent service! David is so knowledgeable and committed to customer satisfaction. Best location!

Amazing workers here, David had the answer to all of my questions and beyond! Super informative. Would recommend him highly!

We went to Porsche Plano to purchase a Porsche SUV. When we pulled up, we saw a beautiful Maserati on their lot. Freddie came out to help us on a 105 degree day and spent time with us OUTSIDE to make sure I picked the right car for me. He was very knowledgeable about the Porsche and Maserati. Even though Freddie is a Porsche Sales Rep, he didn’t push us to buy the Porsche. We felt very at ease and comfortable with Freddie. The purchase was smooth and couldn’t have asked for a better experience. Thank you Freddie for making my dream come true!

I have worked with numerous Porsche dealers and Porsche Plano hands down is the best. Their customer service is unparalleled. Mark Laurenzi, David Loeder, Chris Allen, Andy Parker, Jorge Delacanal and the rest of the staff sets the bar very high and is attentive to all our needs. Thanks for the awesome experience !

Luxury service at its best! Ask for David Loder - he understands the importance of long term customer relationships and knows all aspects of the cars.

Recently purchased our Porsche Macan here. We worked with Eric Mazariegos. It was such a great and seamless process. We appreciate the great customer service and the time that he took to answer all of our questions. We highly recommend Porsche Plano and the wonderful staff like Eric Mazariegos! Thank you again for the wonderful experience! We greatly appreciate it! 😀

Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning several Lexus vehicles. Will deal with Mark again in the future.

Best sales force, led by Mark Laurenzi who sold me nine cars, best service with John Gladwill and Tim, best parts department with Larry. This is a rather small dealership that keeps treating its customers with total care and respect. I won't buy a Porsche anywhere else.

Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning many Lexus vehicles. Would deal with him again in future.

Mark Laurenzi was wonderful to work with and made buying my Porsche Cayenne fun and painless! Highly recommend and would my future Porsche vehicles from Mark.

Always such a pleasure working with Tim Schaffer and Mark Laurenzi! We have purchased 4 Porsches from them so far, and each and every time we were treated with respect and care by Mark. Tim always makes sure that servicing the cars is smooth and fast, all pricing is fair. Thank you guys!

IMO, Porsche Plano is head and shoulders above the rest. I have dealt with Mark Laurenzi for the past 4-5 years. Mark is very engaging, forthright and concerned about my needs. I did a build to order from Mark in 2018 and was totally satisfied with the entire process. Porsche Plano and Mark are great folks to do business with. I recommend them to all my friends!

great experience. both service and sales staff are great. No pressure, just helpful advice. Car wash could be upgraded but believe they are working on that.

I have been working with Mark Laurenzi for last 11 years. I bought thanks to him 5 cars. Starting from the early Panamera to the current 2022 Macan GTS. He has been in touch with me all these years. He gave me many guidance on the selection of my car or the associated options. He was always available by phone, text and email. Also he gave me regular updates on the car delivery. It was great pleasure to work with him thanks to his experience and dedication. My last buy is so far my best car. It is an excellent decision thanks to his advise. Thanks Mark

Mark Laurenzi will take excellent care of you on the buying end, and John Gladwill will take excellent care of you in the service bay. Recommend these guys highly.

Just a shout out to Mark Laurenzi at Porsche Plano. Have bought a number of Porsches from Mark since 2015 and it has always been a great experience. Mike Marsh and Jon Griggs have a well run, customer centric dealership that has always treated me fairly and transparently. I love my cars!!!

Great service as always! Needed a ride to them and they got a lyft for me. I thought they would send an employee to pick me up but that worked too.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

I have bought multiple cars from Mark Laurenzi at Porsche Plano and it has been great experience - we have acquired cars from dealers all over the world and this has been a best service we have enjoyed. Tim Shaffer was our Service manager at Porsche Plano and he too was extremely professional and helpful whenever we had to have things done to the cars. I highly recommend this dealership.

I have been doing business with Mark Laurenzi at Porsche Plano for 5 years and I have purchased 2 cars from him. Mark is the consummate professional - expert knowledge of Porsche and a pleasure to work with.

A terrific dealership and I cannot recommend them enough. A class organization from sales to finance to service. I HIGHLY recommend Mark Laurenzi, if you are in the market for a new Porsche. Knows the product well, keeps you well informed through the sales process and looks out for your best interest.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

A special shout out to Mark Laurenzi, Plano Porsche sales. Working with Mark on my 2nd Porsche from him and my 3rd overall. Tremendous patience combined with quick follow-up as we sort through my driving requirements and the available Porsches. Highly recommended.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

I have been doing business with Mark Laurenzi at Porsche Plano for 5 years, and I have purchased 2 cars from him. Mark is the consummate professional - expert knowledge of Porsche and a pleasure to work with.

Very good service a huge difference between Dallas and Plano location. Highly satisfied

I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.

I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.

There several good qualities about Porsche Plano with regard to overall services. However, what continues to bring me back to this dealership over the last 12 years, is the outstanding customer relationship that Mark Laurenzi provides. I think the exceptional car knowledge of all sports vehicles and his straight up over the top integrity are the qualities that i admire the most and keep me coming back.

Working with Mark Laurenzi is extremely easy. He is knowledgeable and willing to help in anyway he can. The team always greets us with a smile and helps us in anyway they can.

Thank you Mark Laurenzi for the past decade of helping me with the right decision of my car and options. I love you come up to me each visit whether in the new car or service department. Wonderful relationship and results. SNoble

I have worked with Mark Laurenzi for 12 years and leased/purchased 3 new cars from him. He works hard for your business and will do whatever he can to make me/you, the customer, happy. I highly recommend working with Mark Laurenzi and the Porsche Plano tem when looking to buy or lease a new or used Porsche.

My sales associate ‘Ming’ was so kind! Made everything easy for me and my family to purchase a vehicle here in Porsche at Plano. Highly recommend this place so definitely go check it out if you’re looking for a new purchase!

Had the best experience with Porsche, from buying it to having the first revision, they were even able to fix a dent so perfectly. Thanks Porsche team!!!

Service the old fashion way. No surprises on bill either.

From the test drive to the delivery of my Porsche Taycan, everything has been top notch with Porsche Plano! Jorge Delacanal is genuinely one of the best sales advisor I have ever interacted with. Thank you Jorge, for your professionalism and patience throughout the process. And thank you, to everyone else at Porsche Plano who helped with the paperwork and delivery!

Just bought my 8th Porsche from Porsche Plano from David Loder. He is a great salesperson who has extensive knowledge about the entire product line and made the buying process very seamless! I highly recommend Porsche Plano and especially David Loder for your next Porsche buying experience!

Great experience. They contacted me along the way to keep me posted on the progress.

My husband look for small SUV for me and we never go to Porsche dealership before so we decided to go there to just take a look, with Matthew help we end up got one fr him ♥️👍🏼We love it so much and very proud to own one MacanS Porsche is the best , go see Mathew 😍

Porsche Plano has a great service department. The techs are very friendly and enjoy interacting with customers. I wish I could take all of my cars to Porsche Plano for service.

Fantastic experience. I got my dream car the taycan turbo s. Josh was great at going through the process of picking the right options. Kept me up to date on the production of the car and it’s journey here to plano. Tony was great in going through the financial aspects. Fantastic experience.

Great experience at Porsche of Plano. From sales to service. It’s always a pleasure to work with the staff. Friendly and courteous at all times.

We love Porsche Plano! Our service advisor, Tim Schaffer, always takes the best care of us and our Porsche!

Great service, awesome people

Talk to “Lucky” and he’s wonderful!!! Super happy with my new Panamera GTS and the experience I had there!

Annual service plus inspection. Great service!

Annual service was provided punctually with no issues and ended with a superior car wash!

Great place friendly -took the time to make sure i knew everything about the cap and options

Very responsive and knowledgeable Sales and Service staff. Not to mention really awesome cars!

This was our first Porsche purchase and we were lucky to work with such a professional salesperson as Jorge. He was helpful in walking us through the process of "building" our Macan and he kept us apprised of any changes in shipment status, up to actually receiving it. I would definitely buy another car from Jorge at Porsche Plano.

This was our first Porsche purchase and we were lucky to work with such a professional salesperson as Jorge. He was helpful in walking us through the process of "building" our Macan and he kept us apprised of any changes in shipment status, up to actually receiving it. I would definitely buy another car from Jorge at Porsche Plano.

Jeff Jutzi was amazing, and did a fantastic job! He will work on your car as soon as you discuss with him. Never had better service before at any dealership. Boardwalk Audi can learn a thing or two from Porsche Plano about good customer service.

Good communication, did what they promised to do, they were on time with everything and the entire purchase process was quick and pleasant. Freddy was great to work with!

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Chris went above and beyond in our recent purchase. He is always eager to help in all factors including some outside his remit.

Best car purchasing experience ever! My partner and I were looking to purchase a safe and reliable car that had a great resale value, and have had no luck in previous dealerships. When we got to Porsche Plano, we were introduced to Matthew, who, unlike any other car salesman I've seen, was genuine, kind, and understanding towards our situation. Fast forward a week later and we've purchased the 2018 Porsche Macan S, thanks to Matthew's help and guidance. If I'm able to rate this place 10 stars, I really would, and it's all thanks to Matthew's great expertise & hospitality. Will definitely be buying from him again!

John in Service did my oil/filter and inspection in record time and the car came back spotless. More importantly, John answered a number of questions I had with great patience and interest.

Working with Mark is always an amazing experience. Mark always makes the proses simple and easy. His knowledge is amazing and is always on point with what additional items I should or should not add.

Very professional and we love this vehicles that Porsche produces! Very nice and high quality!

I wanted to take the time to let you know that i was the complete opposite of satisfied , the person assigned to me was Jeff , and not only did he make me feel like an inconvenience but he was rude , discredited what I was claiming to him and my car came back to me in a worse condition than I had turned it in . Prior to dropping my car at the dealership my car did not make any noise at all and now it is still making an obnoxious noise . I took my car back on Monday to address the noise that occurred when my car was returned to me on Friday. the noise was " fixed and everything was perfectly ok " my car is still making the same noise . I'm asking for this to be addressed and fixed .

Great servicer consultation upon arrival at dealership - - answered all our questions and addressed our concerns. Maintenance completed as agreed and as scheduled.

My husband and I worked with Joshua Creadeur at Porsche Plano to purchase our new Macan. The service we received there was nothing short of exceptional. From Joshua in sales to working with finance, everyone was extremely helpful, knowledgeable, professional, and kind. Someone even gave my stepson two Porsche matchbox cars, and he absolutely loved them (thank you again, btw!). If you have a choice of Porsche dealerships in the DFW area, we highly recommend Porsche Plano. You will not be disappointed with your experience. The service there is truly above and beyond.

I took my new Porsche in for a recall. Zach in service was kind, quick and positive. They took very good care of me. Thank you Zach, Karla

Great experiences didn?t knw how much oil changes cost until now

Great service. Manny always takes good care of me.

Matthew Bae was very helpful and friendly. He is like a shooting star! He is the best salesperson I ever had. He allow you to think for yourself. And that tells a lot of a person.

Fantastic service and an even better showeoom. Make this your Porsche dealer of choice and ask for Freddie T!

They took care of some vehicle recalls I had.

I got a very fair trade in value for my Cayenne and I?m extremely impressed with my new Panamera. Eric made the entire process easy and pleasant.

I had to bring my car back to dealership several times in 4 weeks period after an annual service. After last trip to the dealership I noticed deep scratch on a door and my service rep supposed to contact me about the issues … it’s day 4 and I still didn’t hear anything from the dealership. I will never will take my car back to Plano dealership.

Manny was excellent. I recommend to any person. He gave me all information in advance.

I purchased a Panamera from Porsche Plano and was very happy with the experience. Jorge was great to work with and made sure that I was taken care of.

I purchased a pre-owned truck from Porsche of Plano while I was in town for business. The entire staff was very welcoming and helpful, going above and beyond for my circumstances to get the vehicle ready and the sale complete so that I could drive it back to Minnesota on my tight schedule. I had a great experience.

I had my 911 annual service completed by Plano Porsche. I had an issue with their work last year but wanted to try again since I live so close. Another bad experience. Kept the car for two days. Did not complete the annual inspection and did not respond when I informed my service manager. And incredibly expensive service. I should have learned my lesson last year. No more. I will not be using Plano Porsche again and can not recommend them to anyone. I never write negative reviews because I understand that mistakes are made, but they asked for honest feedback and I now see a pattern.

Worked with Mark in new sales. Very low key and no pressure at all. Highly recommend him.

I had a great experience. My salesperson, Andy was very helpful through the entire process until delivery.

I would highly recommend Jorge Delacanal @ Porsche Plano. He was highly communicative (impeccable follow-up) and explained every facet of the vehicle and financing. Jorge also assisted with all of my vehicle options at the time of purchase. As a result my vehicle turned out beautifull!

The decision to order my retirement car, or more accurately "to retire" slipped to the right several years. Throughout that time, Josh C has been awesome. Current on anything Porsche, incredibly responsive, and a genuine professional. Every contact I've had, (or observed) with anyone at this dealership confirms this is a great place to do business.

This was my first time to use Porsche Plano and I had a great experience. We will definitely be back. All I needed was an oil change. Tim and Nick took great care to explain the plug/oil change process with a Porsche. Thank you again for taking care of my 2003 Boxster. Even though it’s an older model, they treated me with the utmost respect!

Lucky our sales person was great and car is beautiful!

I recently had a battery replaced on my Macan at Porsche Plano and I was very impressed with their service. Jeff my advisor, was informative and kept me up to date on the process. I would highly recommend this dealership.

Bought a Vehicle from Porsche Plano on May 18, 2022 but the touchscreen ended up not working correctly so I asked them to fix it. They informed me that electrical was not covered under the 90 day warranty but that I had 5 days to return the vehicle. I did so on May 20, 2022 and was then told I would get the money wired back to me in 3 to 5 days since I did not finance though them. It has now been 3 weeks and Porsche Plano has still not wired the money back to my bank , but they have already re-listed the vehicle for sale. I keep having to call and follow up . Eric has been the only helpful person in this situation. Every time I call to speak with a manager they put me on hold and eventually the call drops. Very disappointed in the experience! If you have a policy, honor it and pay people back when you say you will.

I recently purchased. 2022 Macan & everyone at the dealership has been great! Freddie took care the sale & delivery with great service & follow up. Manny & Nicholas in service we’re great and attentive to my needs as well. I will always bring my Porsche here for service!

Porsche of Plano is very thorough in their service. The employees are courteous and explain the needed service completely.

really Goooooood!

Manny and Aaron were amazing to work with. Gold Star Service.

Very attentive to your needs. Support they give is spot on. Larry in parts can make it happen. My Dealer of choice.

20k mile service Handled very well by the service writer who was knowledgeable, curtious, and very accommodating

Salesperson, Ming Zhang, and finance person, Tony Dang, were very helpful, pleasant to deal with, and professional. Trade in value was fair. Understand the times, but still not crazy about paying a market adjustment. I'm enjoying my new 718 Cayman!

We love Porsche Plano! My wife and I recently purchased our third Porsche from Porsche Plano, and we cannot praise the dealership enough! Our salesman, Mark Laurenzi, was extremely helpful, and his his knowledge, guidance and professionalism really helped us throughout the entire ordering process. The automobiles made by Porsche speak for themselves, so I will not take time to review any specific vehicle in this forum. But if you are thinking about buying a Porsche, do not hesitate going directly to Porsche Plano! The staff is amazing, and Mark Laurenzi is quite simply the best sales person that we could ever have hoped to meet!

We've purchased two Porsches from Porsche Plano, both assisted by David Loder. These vehicles have proven to be excellent, and the sales experience was absolutely first rate. David is a superb resource in representing the brand. Also want to recognize Becky McDonald, our technical advisor at the service facility in McKinney. We trust her judgment and appreciate her role as an advocate in keeping these machines in top condition.

Made a call and dropped in for test driving a Macan. The experience at the dealership was pleasant and I decided to lease a new vehicle. Josh was very patient in explaining different options and helped me arrive at the right set of numbers that I was looking for. Fast forward three months, I picked my car last week and the process was stress free.

Ordering a Porsche during the pandemic, supply chain disruptions and other world events is a real challenge. Porsche Plano, specifically Eric Mazariegos, made the process relatively painless. From date of allocation all the way to delivery .date could not have been better communicated. Delivery occurred early and car was ready when promised and in outstanding condition. Without doubt I would buy fro Porsche Plano again.

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Our go to Porsche dealer. We’ve purchased cars from them and use them to service our vehicles. Great service and they make us feel like a valued customer. Highly recommend

Excellent service, friendly personnel. The whole process from initial call to repair to delivery was well choreographed. Manny always gives the best customer care possible. Frequent updates on repairs and estimates on repair timing is always appreciated. Great jobs guys!! FGP

Friendly staff and outstanding service.

Jorge Delacanal was excellent from the beginning of ordering my Porsche till after delivery. Highly recommend. The entire staff was top notch. Have no reservations about buying anything with Porsche Plano

Great prompt service and service advisor (Mr. Delgado).

Great experience with Porsche Plano. Knowledgeable, friendly and very fair. Only place I will buy my Porsches. Highly recommended

Great experience overall. Everyone was really nice and accommodating. Manny made sure to answer all my questions and called me as soon as my service was completed.

Zachary at the service department has been very helpful and the rest of the gentlemen at the service department have all been very friendly!

I recently moved to Plano and took my car in for state inspection. I made an appt thru the 800# but they didn’t have a record of it. They still got my car in but it took twice as long as projected and no one kept us updated. I’ll still be back for service. Staff was nice and waiting area is better than most!

Within hours of bringing our vehicle home, the same issues that we brought the vehicle in for service we’re still occurring. Service team was not helpful in rectifying the situation. Took the vehicle back to get fixed, and again, issue was not resolved and the team has done nothing to fix the situation.

I have always enjoyed my experience at Porsche Plano until this time. I dropped off my car last Thursday, 5/5, for minor issues. But I didn’t get my car back until Saturday, 5/7. I didn’t get any status updates during the waiting time. When I dropped off my car, Nick asked me if I was in a rush to get the car back. I said no. But I didn’t think that with the given issues, it could take that long. Friday morning, I called to check on the status. My call went to the sales department after selecting 3 for a status update. The person who answered the call transferred me to Nick's mailbox, so I left a message. Friday afternoon, since I didn't get any status update from Porsche Plano. I called the service line again. My first call went to the sales department after selecting 3 for a status update. The person who answered the call transferred me to Nick’s mailbox again. I hung up and called the service reservation line; I asked the reservation line not to transfer me to Nick since he might be out of the office. I asked to make sure that I could talk to someone instead of a mailbox. But I was transferred to another mailbox. So I hung up and called the third time; the third time was the charm. I finally got a chance to speak to a person from the service department; sorry, I forgot his name. He was very helpful and understanding. He told me my car was still waiting on a technician to check the vibration noise issue, and the trunk issue hadn’t been started. I was definitely disappointed that after two days, nothing had been done to my car. I needed my car for the weekend, so I asked if they could fix the trunk Saturday morning. He checked with the technician and said yes. I got my car on Saturday, but in summary, here are the highlights of this experience: 1. I made an appointment and listed the two issues for the purpose of my visit. If the service department doesn’t have the capability, then don’t make the appointment. 2. I would really appreciate getting a status update. 3. I would also appreciate getting a quote before they perform the service.

Mark Laurnezi did an excellent job securing me a highly sought after allocation, and bringing it home to me. Highly recommend. I have worked with multiple people at the dealership as far back as 15 to 20 years ago, and they are still providing the same excellent experience they always have.

I brought used car, they didn’t mentioned camera got broken as well as one other defect, I realized it after the purchase. They are not responding properly now. Not recommend dealer

Jorge Delacanal was my sales advisor. From pre order to delivery he has been great help. Thank you

This Time service was good, Service manger provided detail information

The service is always on point. I love the follow up from my service provider, Manning! My vehicle servicing was timely and done with excellence. Thanks Porsche Plano!

Process was pressure free and smooth. I had a good experience.

Excellent Job of re-aligning my 981 Boxster. Though there was some miscommunication (likely my fault) about how I wanted the the camber to be set so it needs to be redone as I track this car. High quality work and customer service -- especially good for a dealership. 'Will go back.

the store is beautiful, the staff very nice.

Adviser told me dealership was backed for 2 weeks to get a slot for system diagnostics. I told him my wife was considering a new Macan and if they had any loaners. Answer was no. I let the scheduler know this and he said should not be a problem and he would set it up. Did not happen. The front lift error was not fixed . Had same issue again today. Advisor told me if I got the error message again, they would have to disassemble the front end and find the problem that could take a number of weeks. NOT Acceptable First time at this dealership ! Can Porsche corporate please tell me what to do next? Wes Pettinger

Not satisfied since there were too high hidden fee for the service. Need to took it back to the other unknown dealer shop. Sad.

This dealership never disappoints. The service was done professionally and timely. The service representative updated me on the progress of the job and how much longer it would take. I appreciate a business that respects my time especially on my day off. Great job!

This was a great experience. Arrielle Rivers is an excellent sales person. Her energy is infectious and she follows up on a timely basis. The Porsche of Plano team is great.

Great dealership with excellent service!

Great experience at a great place. This is my first Porsche purchase. I have purchased many many cars over the years and the service provided here at Porsche Plano sets them apart from all the others. Andy Parker provided a Great day of purchase experience from test drive to paperwork. Immediate follow up also. I highly recommend Porsche Plano.

Service, sales, and facilities were fantastic. I highly recommend the team at Porsche Plano. They made repairs with no surprises and made the trade-in process quick and easy.

Freddie and the rest of Plano Porsche team were first class and super quick with all my questions. This is my first Porsche and cannot stress how enjoyable this experience was. I highly recommend Freddie.

Thanks to Josh C. for making the purchase of our 2019 Toyota Highlander super easy and super fast. He was very helpful in all aspects of the buying process and knowledgeable on getting us thru the process. He was very prepared and helped us with getting all the right pieces of information put together. Even had the car washed and detailed before we left the showroom! Thanks to Josh and the Porsche Plano team!

I'm very pleased with the service I receive at Porsche Plano. Happy to be part of the Porsche family.

Fabulous experience to match a fabulous brand - each step of the process smooth & professional with Matthew excelling as my brand ambassador and James making signing / handing over some dollars pleasant (dare I say) Looking forward to service visits and building on our excellent journey with Porsche - we are thrilled with our new Cayman S 718 in Shark Blue

Everyone at Porsche Plano from the sales associate and business manager is a joy to deal with. Really takes the stress out of buying a car there.

Well to start, they were very honest. My husband and I started looking for a Panamera back in the fall. I test drove one with David L. are the dealership. We had the opportunity to order the platinum edition from David. He was very easy to work with kept me updated on a monthly basis. As our delivery date grew closer he suggested an app to track our car on the cargo ship. That was exciting and scary. It was a long process but totally worth it. Jon G. The new GM is also very helpful. Thank you both for a great experience

Mark Lorenzi is great. He made the process quick and easy. Thank you.

Nick took time to understand my concerns and handled them accordingly. Stellar service.

Porsche of Plano has been my go to dealer for all of my servicing for my 718 GTS for the last three years. Despite being the furthest of three Porsche Dealership in my area, I have always preferred to take my car to Porsche of Plano due to their excellence and fairness in service and with very competitive pricing.

Nicholas in service was very attentive in listening to my concerns and addressed them accordingly. Very satisfied with the service I’ve received from Porsche. Two thumbs up.

I highly recommend Plano Porsche. Just took delivery on my ?22 Cayman GTS. Other than a few build delays in Germany, this was an awesome build/buying process. Customer service has been outstanding from my salesman, Freddie, to the finance guy Tony and everyone in between. I highly recommend this dealership.

Sales staff is seasoned and extremely knowledgeable. Throughout the purchase experience you feel like you're priority #1. I highly recommend Porsche Plano.

Excellent service! One of the best car buying experiences I've ever had. They allowed me to do paperwork early from home, so once we arrived it was a simple process. Extremely courteous, comfortable waiting area, and completely absent of high-pressure sales tactics. Jorge was wonderful.

Just took delivery of my first Porsche, a 2022 Cayman GTS. Even though there were some build delays, this has been an awesome experience from beginning to delivery. My salesman, Freddie, has been outstanding to work with. He kept me updated throughout the whole process. Tony in the finance department was just as terrific. No high pressure on extended warranties with a quick “sealed deal” ending so I could enjoy my new ride. I’m sure I will become a longtime customer, and likely won’t be my last vehicle to purchase from here. Thanks so much for making this one of my best car buying experiences!

I have purchased/ leased multiple vehicles from Porsche Plano, and I have had Excellent and very personal experience every time. The GM Jon and Mark have helped make multiple orders over the last few years, and they went above and beyond to make sure my car gets delivered to me on a timely manner.

I'm completely satisfied and will do the survey when I receive it. Jorge Delacanal was wonderful!!!! He didn't pressure me and was so knowledgeable about the car. He was enjoyable to work with. I would definitely buy another car with him and Porsche Plano!!!!!

Went in for an oil change. Jeff was very knowledgeable did a great job of explaining all options available. The service was completed within the day.

Service was slow New car sales is poor. Sales people don?t understand Porsche enthusiasts and are trying to maximize profitability by price gouging

Tim, my service advisor was great. They had my car ready in short order and all the services were perfect. Enjoyable experience.

Scott was great and my experience was fast and smooth. I called in the morning and told Scott what vehicle I wanted to test drive and by the time I arrived that afternoon he had it ready to go. The paperwork took less than an hour. He wasn’t aggressive trying to sell me the vehicle and answered all my questions. I arrive at 3:45pm and by 4:30 I was out the door with a new vehicle. I would highly recommend.

They had no inventory but porsche is porsche so 5 stars

Chris Luckinbill - work with this guy when you are at Porsche Plano. He is very patient and the most knowledgeable about all things Porsche. He helped me from day 1 of my 6 months journey until I received my impressive 718 Cayman. I was able to get multiple test drives in different models and trims like Panamera, Macan, Cayman, and yes even a 911. They let you rip the car and really feel it. The sales agents help answer all your questions and talk you through all the options and help you decide which ones you really need. Cuz, y'all know Porsche options can add up in cost pretty quickly. I couldn't be happier with my purchase and I wouldn't go anywhere else for my next Upgrade ;)

Taking care your car well... Porsche Plano don't have loaner car if need wait more than 2 hours. Interior need more clean compare before Dealer doesn't carry many new cars

My experience everytime is lovely! We received a rental car to use while our Macan was getting serviced! David, Mae and Tim are the best!

Very friendly and informative all around. The waiting area and restrooms weren?t as nice as I would have expected for a high end car dealership, but that would be my only critique.

It was a wonderful experience throughout the buying process. Definitely will recommend.

Friendly and helpful. The women’s restroom was not very clean but the service was very good.

My entire experiences with Porsche of Plano was A1. We were building a new home and we had plans to buy a TAYCAN. Andy and the dealership staff, presented us with the best customer service. Worked closely with us on the car ordering and purchasing process. Our car arrived on schedule, but unfortunately our home was not completed. The dealership understood our situation and stored our new Taycon for 2 weeks while we moved into our new home. Now that's customer service!!! I recommend Porsche of Plano to anyone looking to purchase a Porsche Brand. Don't change a thing.

fast friendly service

Dealership is first class. Excellent service. Very professional. I always shop here when in the market. When in the market for a car, new or used, you can count on the dealership for first class assistance.

Every single person encountered here was friendly and courteous! It made the buying process a pleasant experience.

Great service and a smooth customer experience, thanks Porsche Plano! In love with my new SUV!

The staff was professional and courteous/. They finished the work on my vehicle very quickly.

John Gladwell is world class. He was complete in his assessments and did what he said he would do. Excellent communication throughout the process.

Currently bought a 911 Targa S at this dealer. The front trunk was not able to open with hand motions and the service advisor checked out together. However, he came back to me a week after and told me thats normal…huh… I like my dealer a lot there but the service is really horrible. The service advisor kept saying that not enough people to do the services because of Covid.

Owned Porsches since 1987. Always use authorized dealers for repairs and Porsche Plano has been taken care of my cars for over 10 years. My experience is that repairs are done promptly, correctly, and transparently with respect to the work performed. I always feel like I am Tim S's only customer, despite how busy he is.

Took a week to get to my 2015 Cayenne S that had already been pre-diagnosed. It was a simple card failure and easy to get to. The part was not available anywhere in the US in the inventory system. I had to call Porsche Cars NA to get help. They found the part by calling around. A dealer in Arlington Va had a 4 time superceded part that the Porsche inventory system no longer recognized. Upon finding the part, Porsche Plano then communicated they would not honor any warranty and that I would have to buy that part from that dealer myself. Communication was terrible the entire experience. Idk how this company gains new customers but I won’t go back. In the end the car did get fixed. But again what a terrible experience.

From the moment I stepped through the doors of Porsche Plano there were smiles, waiting staff who offered services. This business is clean and appeared to be well managed. You could see that staff enjoyed coming to work by their friendly down to earth personalities. They wanted my business and had no problems answering questions and pointing out specific's about the car purchased. Scott was great. He even held find an address needed on my paperwork. He went over and above and got my purchased vehicle ready for pick up in record time. This place makes you feel your deal is the most important. Porsche Plano offers top class services at all levels of buying and servicing vehicles. A rewarding experience. Thanks to all.

Porsche Plano is the only place to go! Josh C couldn’t have been more helpful, patient and knowledgeable. His main priority is to get you ‘the right’ car. We are enjoying our first 911 Carrera S and will go no where else! Josh - Thank you!

Very pleasant no pressure buying experience. My Sales Associate Jorge, was very knowledgeable on his products. He went over the car in great detail, since I am a first time Porsche owner. Tony in Finance, made it an easy & fun experience as well. I will definitely be a return customer!

Tim Schafer and Robert are simply the best! My car runs like a dream after my annual service and the customer service is always over the top. Class act those two! TB

Good communication with the service supervisor Nick, a little pricey when it comes to labor but you get what you pay for

Matt Bae was great to work with, he made the process smooth and painless. This is the second Porsche that I’ve purchased at Porsche Plano, and the experience has always been first rate. Thanks Matt and Porsche Plano!

Great experience. Jorge was a pleasure to work with very professional and responsive! I had some minor repairs needed after the sale and they worked with me to fix. Would recommend!

We had a solid experience with Mr. Luckinbill. Our trade value was fair and their car’s price was fair. The financing terms were fair as well. Fair deal with a solid experience. I’d recommend this dealership to my people. I took time to recommend them to you all as well. Do with that what you will. Good luck.

I've been a customer for 15 years and I'm always amazed by the professionalism and expertise when it comes to my buying experience. Mark Laurenzi, Mike Marsh, Craig Sanborn and Jon Griggs are the best group of guys. I highly recommend!!

Josh Creadeur was my salesman. I purchased a 911 4S and a Macan. Josh was great! Super helpful. Porsche Plano is a great place to buy your Porsche and a great place to get it serviced. Tim Shaffer is my service rep and I have been helped by him for over 6 years. Great organization!!

Highly recommend Porsche Plano for sales and service experience. Have bot four 911's there, dating back to when it was Boardwalk; all have been serviced here. Highest quality and professionalism in all aspects of sales & service.

Great experience. My service rep kept me updated. Serviced completed on time.

Zach was great. Very helpful And kept me updated throughout the process.

On time and Zach was helpful and informative. Lyft worked out well. No issues, will be back.

I look forward to taking my car too Porsche Plano. It's a pleasure doing business with them. They always do an excellent job servicing my 07 911 turbo. I know when it leaves it's ready to go. All the employees are very professional. Thank you for taking care of my car so well.

I have been looking for a Panamera for almost 2 years. Porsche Plano has the largest inventory of any dealership that I have researched and their no-haggle prices were much appreciated. I received my Panamera with a full tank of gas and full interior and exterior detail. I love my car and would recommend Andy and Porsche Plano to all. Lori Mayo

all in all good experience. bought 'dealer certified' used boxster with low mileage.

I purchased a new Porsche Macan from Porsche of Plano and my experience was amazing . Freddie kept me informed as to where my car was as it was arriving on a ship.and when it would arrive at the dealership. He is very friendly and easy going. He spent a lot of time aping through all the new aspects to me.

I had a very pleasant buying experience with Plano Porsche, Chris was very professional and friendly and everyone else in the dealership from reception to manger all are exceptional

3” screw in the sidewall of my back tire. Called Porsche Plano Service Center on Saturday (3/26/22, 11:15am). Spoke to Jeff who transferred me to parts (why couldn’t Jeff check on this?). Parts transferred me back to service. Spoke to Manny. Email received .Thank you for scheduling an appointment with AutoNation Porsche Plano. We look forward to servicing your 2021 PORSCHE MACAN on 02/28/2022 at 7:00 AM. Car was dropped off before 7am. 2:30pm I called and spoke to Manny. Your car is not ready. Let me check on it and I will call you right back. 4 pm I called back and spoke to Manny who informed me that my car would not be ready until Tuesday. I had a 7am appointment to have a tire replaced. Horrible service! I spoke to the manager who was able to get my car fixed by 6pm. 11 hours to change a tire! Pick up my Porsche Plano at 6:15. They disconnected my dash cam, opened my sun screen and sunroof. Set my sound system to a country station (disconnect my Bluetooth). I had a tire changed! 🤬

Well informed and thorough. Jeff Yutzi is great to work with

Everything went well, as usual at Porsche Plano. My tech, Tim has always been great to work with. He made sure that everything that needed to be done was set up beforehand. My car was repaired and back to me earlier than expected.

I recently purchased a BMW through Porshe Plano, site unseen. Was an excellent experience. Car arrived a week or so after I put down a deposit. Car was in beautiful condition.

Zach has helped me twice with a flat tire, getting my car in for service, getting me a ride home and to work and getting me my car back quickly! Good and fast service.

First annual service on my 2022 911 S. Schedule set. Car in and out in about an hour. I waited in comfortable waiting area with great coffee. Friendly and knowledgeable service rep.

My Service Advisor, Nicholas was great! Great communication skills and excellent customer service.

Great experience shopping for a Porsche. Matt was a huge help explaining how each vehicle was equipped and went over each CarFax in detail.

Recently identified a pre-owned vehicle I was searching for at Plano Porsche. I contacted the dealership and was able to confirm the availability and establish a trade in value for my vehicle. Sales Rep. Freddy was eager to assist. I set up a time to visit the dealership and test drive and set ?final? value of my trade. The vehicle I was interested in exceeded my expectations. After a visual review of my trade in vehicle, The trade value was within a few hundred dollars of their quote (thousands more than another dealer offered). The entire transaction was absolutely perfect. Thanks for respecting my time and making me feel welcome and comfortable during the process. I would highly recommend Porsche Plano to friends and family. Thanks.

Manny is wonderful at porsche, he answers all my questions and always available to help!

Porsche Plano is an exceptional Porsche Dealership and Service Center. State of the Art!

Andy had everything ready for me once we arrived. The buying process was smooth and everyone from sales, management and finance was very helpful and professional.

I just bought a 2022 Porsche Taycan. My salesman, Mark, was the best salesman I?ve ever had. He was so helpful not only during the buying process, but after as well. I was having an issue (operator error ?) and Mark made several videos and sent them to me so I could get my problem fixed. I just can?t say enough about how great my experience has been.

Scott was great. He was very open and honest about whole buying experience. Communicated often and worked hard to get deal done. No pressure buying experience. Would buy from him again.

My husband and I came in to purchase a Porsche and Scott Reynolds made it so easy. We purchased what we came in for and we are so happy.

I travel the extra miles because I trust my service adviser, Manny, at Plano Porsche

Thanks Nick for your great support, good response time

Great customer service, was able to quickly fix the issue

Positive and easy experience from beginning to end! I received excellent customer service all the way through the buying process and after. Thank you, Scott Reynolds!

It was very pleasant experience, I got a loaner car and Nicolas was really nice and helpful

Service as promised. Efficient & timely. I was kept updated during the process. Car was washed and clean when delivered

The best Porsche dealer in Texas! They have all you need; plenty of new and used inventories with the certified service technicians!

Need to better communicate when parts will be available so that my vehicle isn?t stuck with you for an extra 2 weeks.

Great experience from the beginning of the buying process to the delivery of the vehicle.

Always great They are very professional I will continue to use them in the future

We purchased a used x5 at Plano Porsche. Their customer service is the best I have ever seen. We put a deposit down for the vehicle because it hadn't been detailed or inspected. Received a call a few days later and it literally took less than an hour for the entire purchase. So easy. I don't think I will ever purchase a vehicle anywhere else. I highly recommend.

Get service department.. Wonderful experience

Multiple past purchases and always a great experience with management and David Loder and Craig

Excellent service. Very fast. Sensible price. Recommend for sure

Arrived unannounced - car was inspected and washed very quickly. Perfect service!

Really cost-saving conscious service representative. Quickly made my appointment in service and expedited the service repair time. The accessories department was great in advertising with free giveaways such as calendars.

Friendly service and easy to schedule.

Terrific sales and service on the purchase of our 911. This is third vehicle that I purchased through Porsche Plano and the quality of sales and service remain exemplary.

Great service, they always try to do it perfect

I can’t say enough great things about my experience with Christopher Luckinbill at Porsche Plano. He is a gem. I bought my car via internet. He has walked me through every step. We did FaceTime so I could learn more about the computer and mechanics of the car. Christopher, I will look for you for my next purchase.

Have gone there twice as they were easiest to get my 2017 Macan in for service with a loaner, as closest dealerships to where we live are two hours away and we have to make a special trip to DFW for service. This most recent trip, 30 Oct, was not a pleasant one. Dropping off the vehicle, meeting with our service manager, explaining the issues, going over what needed to be done, and picking up a loaner. Went well. During the day our SM contacted us to let us know status. I received a call from our SM around 3pm our Macan would be ready at 4 and to be there then, as they close at 5pm. I arrived promptly at 4pm. My SM was no where in sight. The Valet grabbed the ticket and keys. I then paid the cashier. Got in my car and left. I got two blocks and noticed one of the primary issues I had raised was not corrected. I turned around. The valet assisted me. I then learned my SM had left for the day. I had to deal with the service director as I was not pleased. I was given excuse after excuse. I ultimately contacted Porsche NA. Hopefully, with all the information I have provided to Porsche Plano and Porsche NA, they will finally be able to resolve this issue to my satisfaction when I drive the 125 miles on the 20th.

Fabulous cars and service!!!

Very pleasurable experience in purchasing our new 2021 Porsche Macan GTS. Our Brand Ambassador, Andy Parker, kept us informed from the ordering process through delivery. The unveiling of the vehicle on the showroom floor was a very nice touch. We were treated very professionally and enjoyed the whole experience. We are looking forward to enjoying our new Porsche and would definitely recommend Porsche Plano for your next Porsche.

Courtesy and professionalism!

I had the pleasure of working with both Chris Allen and Chris Luckinbill. Chris Allen responded to me right away on my internet inquiry. I was able to test drive the car the next day with Chris Luckinbill. These guys were knowledgeable and made the car buying experience EASY! I literally just showed up and signed! James with finance was very patient as I had my screaming baby with me. Everyone there was professional and I definitely will come back and recommend to everyone.

They replaced the transfer case on my wife’s Macan S. Great customer service, friendly, kept us informed as to what was going on and accommodated us on a Saturday! Great service center!

The service department is always so accommodating. Manny is my service advisor and has quick response time and is willing to go the extra mile to make me happy! I appreciate their dedication to excellent customer service!

Purchase was easy - even coming from out of state

Consultants who understand the customer's need and especially customer's desire and they have a team that carries out sales and delivery work with great professionalism.

I give Porsche of Plano a 5 star because the customer service is above and beyond, they treat you with at most care and make you feel like a family. I’m glad I choose them for every service and it will be a delight to recommend them anytime any day. Started from when I purchased my car till now I have no regrets choosing Porsche of Plano. Please you guys keep up the good work, I’m glad to belong to this family.

Great sales team! Great service!

We bought a new Taycan there and had to drive back two or three times to get the registron fixed for the free electric charging and our salesperson gave us the wrong information. He didn’t know much about the electric. We made an appointment with him and during the appointment he decided he had to go home for some allleged emergency. Fortunately Josh took over and knew what he was doing. Then there was a recall on the car and their service department was a fiasco. The car was working perfectly when I brought it in. It should have only taken 4 hours to update the software but they broke the temperature element and had to reorder it because it wasn’t in stock. No one kept us updated on the status V if the service so I had to keep calling. I finally got the service manager and he said my. Service advisor had quit so that is why I hadn’t heard anything. Days later, they finally had it fixed and then I received a toll tag bill for the loaner which I had only driven yo and from the dealership to attempt to get my car fixed which they had broke. I will never go back there again. That was after I had bought 2 Porsches from them for over 200k. vehicles

Porsche Plano service advisors have such a confrontational attitude. The ratings difference between Porsche Plano and Porsche park place says it all.

It took one week to just get a quote on repairs. Ridiculous.

Loved working with @Jorge at AutoNation Porsche Plano. He took care of me and treated me like a customer looking to buy. Not at anytime did I feel he did not want to help me. Thank Jorge and I will see you again later for my next Panamera.

Great customer service ! Efficient and classy . I would definitely recommend Porsche Plano !

Poor representation and follow through. No idea why they couldn’t sell me a car with 80% down.

Jeff Jutzi is a super pro service guy and has his game on point... Love that bro... thanks Jeff

I had a great experience! Jorge was awesome to work with. He made the process quick and easy.

Took my Cayenne in for its first maintenance, and an issue with my Adaptive Cruise Control. What i thought was going to be a one day fix , took a week, no fault of the dealership, parts are just hard to get right now. They gave me a nice loaner, and our vehicle is like new. Tim kept me informed on my vehicle?s status. Nice job Porsche Plano!

Amazing service! Tim Shaffer treats all his customers like family.

Excellent service but the prices are a bit high

Excellent service , would not take my car for Sercice anywhere lease

Porsche Plano has THE best service department I have ever done business with. Most dealerships seem to care more about selling their cars than keeping the cars running in excellent condition. Mike Marsh?s Plano dealership is the exception to the rule. Becky McDonald, my service advisor, is caring, prompt and efficient. She puts a high value on satisfying her customers. She always goes out of her way to be helpful and show me that my business with the dealership matters. My latest transaction with Becky was amazing. My car has an extended warranty, and as we all know, that has it?s challenges. Becky went up to bat for me and succeeded to reduce the cost of my repair to a much lower amount than was originally quoted. She?s incredible and so is the entire Porsche Plano dealership!

Everything was perfect. Becky really did a super job for us.

I took the car in for a paint chip and to clean up the wheel. The wheel repair was awesome. Paint chip touch is not great. In fact, I was not even charged. I think they forgot about it till the last minute. Thing is, they did one when I bought the car that was great so I don't understand why this one is so bad. I am very disappointed.

Our sales advisor was very knowledgeable, helpful and friendly. Porsche Plano has a great inventory of vehicles, both new and used, and they made it easy and pleasant for us to find the car that we were looking for.

Easiest buying experience ever! Love the offer for my old car - AutoNation beat everyone. Love the options that Porsche Plano had to offer on the car I wanted. The dealer made it so easy my sale sheet was less than one page long - that's never happened before. Saved taxes by using the Certified Offer as a trade at Porsche Plano. Truly an excellent experience and I felt like they treasured my business.

My advisor was excellent. He listened to my needs and was pleasure to work with.

Good place to get a car fixed. Dedicated people, at least one service writer has a second office in the shop where he can watch the work being done on you car.

Available and attentive throughout the car buying process.

Great service -quick and reliable

Great experience! Sales person was great, very professional, knowledgeable

Initially met with Eric M. who took us out for a test drive. It was the most pleasant sales experiences I’ve had - very approachable and answered all of our questions. The day of the purchase, we worked with Jorge since Eric was still with a client. Jorge made the purchase process easy - so it was nice to see the quality / level of service didn’t change with another person.

I highly recommend for service. Manny was extremely helpful and communicated with me throughout the process!

The service department goes above and beyond the quality of customer service. What a delightful group of folks!!

I took my car in for service and inspection to make sure everything was OK on my car they called me and told me that there’s a big chunk of metal in my tire so I had to replace them two front tires they gave me a quote for how much it would be and they wanted me to replace something else I’m not quite sure I said no just do the service which is like 100,000 mile service The guy got very upset because I didn’t wanna do it and started being rude so the following day I went to pick up my car which had no issues according to them and the way I drove after I picked it up felt different But not in a good way so I paid no mind to days later the check engine light comes on I decided to take it to a mechanic to see what’s going on and also to check my tires because of the big chunk of metal the mechanic says no your tires are fine they have no chunks of metal you don’t need to replace them and he’s running diagnoses now on to see what’s going on with the car when porsche said the car had no issues honestly I paid to make sure everything was fine with my car and they didn’t catch a single thing in two days later the check engine light comes on I’m very upset with Porsche because he tried to SCAM ME! I would recommend anybody that goes here to get a second opinion from another dealer or another mechanic

Excellent customer service by service advisor .Service completed expeditiously while I waited.

My experience at Porsche of Plano was definitely a good one. No waiting around on anyone very hands on. All the questions I had were answered efficiently definitely the place you want to purchase a vehicle

The Salesperson, David Loder, was simply fantastic. We sat down in February and customized my purchase. David's advice was welcome and spot-on. Porsche said my order would come in mid-May. Instead it came in the third week of April. Exciting. David got everything prepared ... threw in a few freebees, and I was off. Love my new Porsche Boxster GTS 4.0 - I'd highly recommend it to anyone ... provided they buy it from David Loder and Plano Porsche

Jorge is the best sales person in the business! Go see him at Porsche Plano.

Amazing experience from start to finish. My sales rep Mark Laurenzi's communication and prep work before I even stepped foot in the dealership made the entire car buying process seamless. I would highly recommend anyone looking for a new or used Porche to visit their dealership.

The best customer service from the moment you step in! The service personnel kept me posted every single step of the way! I was able to get my oil change and will continue to go back! You got a customer for life here!

great dealership. Very easy to do business with. provided great details on my purchase.

Awesome personnel, great service! A+++

Beautiful facility! Amazing sales people! The customer service cannot be beat. Ask for Chris “Lucky” Luckinbill if you go there.

Very knowledgeable and professional customer service

Great customer service. Eric was setup everything including CarPlay. He went through the entire vehicle with me before the purchase to assure it was the right fit

Customer service was great! Chris was awesome and he didn?t pressure me either.

Very good experience getting a new SUV. Great people, great facilities.

Great sales experience! Colin was amazing. Parts department amazing too. Great customer service from everyone.

Easy breezy! They always get it done right! I?m very happy with my service manager, Mannie! He is pleasant and very friendly always!

Terrific customer service. Quick replies and attention. Ask for Lucky! The best salesman I have ever worked with. I will purchase from them (and him) again

We worked with Andy and he was top drawer! Great communication and he really made it easy to fly down and pick up our car. Highly recommend this dealer and especially Andy.

All are supper professional however Nic went above and beyond with his excellent communication on keeping me informed on my cars status. My Porsche will only be going to Plano moving forward. I also intend on buying another one from them ! Gray Work

Nick was very professional and took great care of our Cayenne. He went the extra mile to make sure all the issues we were having with the drive quality were addressed.

Everything was done timely and was kept informed regarding the progress

all went very very well as expected. Was appreciative of the help and sales process

Nick in service was very helpful. Nikki, the receptionist was also very helpful and efficient.

Manny was extremely professional and very detailed in his explanations of the work that was being done on my car. He communicated often and kept me updated on the progress of the service which I greatly appreciated. I?ve dealt with Manny several times in the past and he is truly an asset to your organization.

Great experience with Porsche Plano. Ordered a 2021 Macan S. David Loder is fantastic. Extremely knowledgeable and helpful. He made the whole process easy and pleasant. Very nice person. Took a lot of time to keep me informed and to educate me about my new vehicle.

Excellent service from my agent. Through and patient to the customer.

Excellent service overall. Friendly, courteous, knowledgeable and efficient staff.

Annual Service and Inspection done in timely manner. High end loaner vehicle . My car looked like it had been detailed when I picked it up. Less than 10 minutes spent total time dropping off and picking up my car. How could anyone complain?

This is the third time I dropped off my car at 7:00 A.M. for service (oil change) and was told it would be ready by 3:30. I showed up to pick it up at 4:30 and it still was not ready. None of the trips to pick it up was it ready when I was told it would be. This is the second car we bought here and will be the last.

I?m very satisfied. The service writer did a great job. Everything worked as promised.

Service was great. Kept in contact to let me know status of repair.

It?s always a pleasure to visit the Plano office . They make having my cayenne even more special because of the level of care, honesty, and availability. Not to mention they bought my guy Jeff back. And I get to see Becky?s smiling face. Though the turnaround with the cashiers seems pretty high, their customer service is excellent nonetheless.

George made the purchase simple. From finding the right car, test drive to the delivery.

I had the pleasure of working with Chris Allen and ended up with a car I cannot get enough of! Great experience all around. Never any pressure at all. Just loads of knowledge and always available for my questions. Can't say enough about Chris and his team. Very happy client here!!!!

Once we understood about pricing the situation/transaction went smoothly. Great salesmen and financial staff. Friendly and knowledgeable!

I purchased my certified pre-owned from Porsche of Plano; A great experience from beginning to end. Mr. Jorge Delacanal is an exceptional Sales Advisor who made the whole process easy and effective. No pressure, just a great experience. I am now enjoying my second cayenne.

I needed 2 front tires and an oil change for my car. Car was completed that same day however I was not anole to make it back on the day of service. Came back the following day to pick up car and it looked as though a dust storm hit it. I asked the service personnel if the car was washed and he stated yes but was left out in the rain the previous day. The car looked horrible and I couldn?t believe it was given back to me looking like this. It was very disappointing and embarrassing driving off the parking lot with what I paid and my car is looking like it had been in a wind storm. They were not that interested in correcting the problem which made me feel as though I wasn?t welcomed there. Very unhappy and now I?ll have to go somewhere to get car detailed to get all these rain spots off my car. I did take pictures to show others if this substandard treatment I received

Always top notch. They make you feel like you are the only person in there. John G is the best.

Great people to work with for sales,parts o service. No pressure. Great prices and friendly staff. Highly recommended. I’ve been shopping there for parts for 20 years.

The sales rep was exceptional! He answered all my questions and was prompt to provide updates on the vehicle.

General maintenance, state inspection and body work estimate completed in a timely manner. Always a pleasure working with Tim Shaffer.

Exceptional support and service provided by Mr. Andy Parker. I appreciated his constant availability especially considering I was transacting this purchase 450 miles away. Question after question answered, personalized Facetime sharing, and ease of optional purchases contributed to my overall satisfied experience. What started as his contact with me through my inquiry through the dealership website led to my successful purchase of 2020 Porsche Macan S.

Chris Allen and Chris Luckinbill provided great service, know their stuff, and kept me apprised throughout the entire order process. I plan to trade with these guys for my next one (hopefully a blood-red Targa GTS with natural leather seats.....)

Prompt and delivered as expected. I was able to get right in. Tim called me by name as I walked in the door and completed my service as estimated.

Exemplary service. Highly recommend. Talk to Mark Laurenzi if you want a Porsche.

Jon Griggs and Colin Kurth were fantastic when I purchased my 2021 718 Boxster GTS 4.0. It was a pleasure to work with them. Both of them were extremely responsive to any questions I had and were also very helpful in the entire purchase transaction.

The service department is always very good with keeping me updated on the recommended services needed for my vehicle.

Just purchased my 718 GTS 4.0 from Porsche Plano. Jorge Delacanal was a pleasure to deal with. Tony Dang the Finance Mgr made the transaction simple and made numerous recommendations. Go To PP and say hello to Jorge. You can then decide. Drive Safe!!

Excellent service and beautiful dealership with lots of great inventory!

Outstanding team! Always great service. The service was quick and efficient. The service advisors was very friendly and helpful.

Love the dealership, they?re always friendly and willing to help in the decision process. Very easy to work with.

The team at Plano Porsche was outstanding to work with...highly responsive and very competitively priced!

Their response to questions and concerns are impassive and deadpan.

Service is exceptional. I would even say perfect. They really care and the results show. My cars each go in once a year, and I have never had any problem of any kind.

Team was great and friendly and always. I only wish thought that you had more loaner cars. You should always have one available for your customers

Excellent quality of work by John Gladwill. He has been servicing my Porsche for 15 years

Thanks again great people , service . Parts ordered the parts and tires that the Porsche needed for me thanks

I recently took my 2013 Cayenne to Porsche Plano for 80k mile service. I was ill on the appointment date and Manny sent someone over to pickup my car so that we could keep the service appointment. All of the details were handled over the phone to my complete satisfaction and Manny had the card dropped off at my house a few days later. I feel that this unique experience was possible only because of the trusted relationship I have built with Manny and others at the Porsche Plano service department over the years. My hat's off to Manny and the team at Porsche Plano service department.

I have done business with Auto Nation Porsche for many years. I have always been more than satisfied with the high level of service both from the staff and the technicians. I will continue to have my two Porsches taken care of by this dealership.

I purchased a $40k vehicle from Porsche Plano remotely. When the vehicle arrived there was visible damage to the front passenger headlamp. And I mean visible from 10 feet away. It was functional, but cosmetically it is very evident. It is certainly something that I think should have been replaced when selling a high end car. When I requested Porsche Plano repair it I was told no, we inspect our cars to ensure they are functional, but since they are pre-owned there can be defects. I understand this, but I was not informed of this issue and the photos I was sent of the car pre-purchase were not of this area. I escalated this to the GM via email. He called me back and told me he would get with the parts department to see if they could send me the part. When I hadn't heard from him for a couple days he replied with the following: "Please send the car back. It obviously does not live up to your standards of delivery." I'm sorry, but when someone buys their dream car this is not helpful. I made clear to him I didn't want to return it, I just wanted it repaired to a standard I would expect from a $40K vehicle. Considering more people are probably buying remotely due to the pandemic, I would have expected more from a dealer to make their customers aware of 1) initial condition of vehicle prior to purchase 2) have them repaired to an acceptable cosmetic standard and 3) made more an effort to satisfy a customer who spent this kind of money with their dealership. So after the purchase of my dream car, having it shipped to my house in Houston, I have to spent another $1000 to get it repair. Really disappointing...

Porsche Plano Service always takes care of us. Great job!

Porsche Plano has the best all around staff. Facility is clean and they are very conscientious about be safe in this pandemic era. That didn't stop them from helping me find the vehicle I was looking for. Mark Laurenzi made certain he found the car I would be happy with. Yes, he was spot on. Ended up with a beautiful fully loaded 2017 Macan Turbo.

Josh really went above and beyond to meet my needs.

It was a pleasure working with this company. Courtesy beyond and above the normal experience.

This is our second vehicle from this dealership. Have had a great experience both times! Our salesman , Andy was very knowledgeable, professional and so kind!!

I had the best new car buying experience at Porsche Plano. Jorge made the process simple, quick and painless. Would definitely purchase from them again!

I am a four-time Porsche owner. I owned a 911 Targa and three Boxster’s. Need I say more about how much I love Porsches. During my latest Pre-Owned Certified Warranty, I reported a problem with my PCM system. After my warranty expired, that problem re-occurred. Plano Porsche replace my PCM system at no charge to me and I am now able to continue enjoying my Porsche to the Max. What a happy man I am, Thanks Tim and Plano Porsche.

The buying experience was fantastic. Chris Allen was exceptional and met our every request. I recommend Chris and the staff at Porsche of Plano very highly.

John Gladwill is the best tech. He keep my 20 year old Porsche in top shape. Just a great person to deal with and he has earned my trust.

Routine maintenance and rear tire replacement on my 2017 911 Carrera S. Also discovered a leak in the water pump and it was repaired under warranty. All work was completed in a professional and timely manner.

If you are ever looking to purchase a Porsche reach out to Mark at Porsche Plano. His service and follow up is amazing.