Jeromy Boulet was top notch from the beginning to the end! He made the process smooth and painless and I bought the car of my dreams in record time! Job well done to the entire team at Porsche Plano.

Good morning, I have taken my Porsche Boxster to the Porsche of Plano service team for several repairs in the last 24 months to include a repair after an accident affecting some of the mechanics involved. I received a flyer in the mail to come in and have a basic check and fluids topped off. Typically dealing with Devin and Isaac, both providing a personable and friendly service with recommendations- a very professional and caring experience.Although the service demonstrated today was not personable, did not look after the best interest of the vehicle and most of all no recommendations for repair or optimization or even a verbal suggestion. In fact my name was not even asked for, just the keys. Also I had asked the service manager Jeff to see if someone can look at my struts/shocks as I have an older model and may be it was time to switch them out. Jeff refused to have the issue looked into and just stated this is a cursory review. I do not know much about how a car dealership business is operated, but I do know that a business do not thrive on missed opportunities. The car was in and out in less than 20 minutes from the time I walked out of my car to the time I was told it was ready. Again they walked me back to my car not knowing my name, or caring to make any recommendations. I work in a company in which we are doing well, our parking lot consist of 6 Porsches, 4 M63, 2 F-types and 3 Aston Martin. Just 4 months ago my boss was undecided between a M63 or a GT3. She visited the Porsche of Plano dealership and found it less than personable. She eventually purchased the M63. As far as the other Porsche drivers, we love our cars and this is the subject of many conversations, in fact two of the owners are in Porsche car clubs they have newer 718 and the 911 Carrera Cabriolet. They often show at the coffee and cars on every first Saturday near the BMW dealership. I will be relaying my experience to them and the rest of the executive staff. I will also use this experience to demonstrate miss opportunities for business in the future. As far as for future business, I will begin to explore other automotive repair houses in the area and those outside.

Very open conversation and easy process. Inventory was decent.

I have been a client of Porsche Plano for some time and must say that the service and parts department have always been exceptional. Professional and swift follow up. Thank you Devin and Isaac for your continued professionalism and awesome customer service!

I was very pleased with my first experience at Porsche Plano. My service adviser (Manny Venegas) was EXCELLENT and always provided me with updates as my Cayenne was due for an extensive 80K mile service. The price was fair and I received a great loaner car (Macan) while my car was in for service. I could not be more pleased with Manny and the service team at Porsche Plano.

The Porsche itself the best car I’ve ever owned.

Great buying experience working with Jason and Suzanne. They take the time to ensure you are 100% confident in your Porsche purchase.

Took car in for 8:30 appt. rental was ready. Entire drop off experience took about 15 minutes. Isaac kept me informed of where they were in the process & my car had been washed & was ready when I went to pick it up. Cost estimate was to the dollar. Don’t know how the experience could have been improved.

Pleased with service and sales experience.

Outstanding Dealership, Service Department and People. Always provide exceptional service.

Outstanding Dealership, Service Department and People. Exceptional service throughout Dealership.

These folks go over and above to make sure the customer is happy with their service.

Excellent service and reception. My "go to" place for repairs on my Porsches.

I was highly disappointed. I walked throughout the Dealership and no one said hello, hi, or how can I help. It almost felt like I should have had money falling out of my pockets in order to get assistance:(

Excellent service! I'm more then happy with my new Mercedes-Benz s550. I would definitely recommend!

Excellent service! I'm more then happy with my new Mercedes-Benz s550. I would definitely recommend.

the car had not been washed or vacuumed before delivery to me.

We had a great experience purchasing a car from Mark. The entire office was very accommodating. My son loves his new vehicle.

I have now purchased two cars from Porsche Plano and it is easily one of the best buying experiences I have ever had. If Jason Dearmond is available, ask for him and let him guide you through the purchase process.

I have now purchased two cars from Porsche Plano and it is easily one of the best buying experiences I have ever had. If Jason Dearmond is available, ask for him and let him guide you through the purchase process.

The car maintenance was done exactly as needed, and the requested upgrades done perfectly, and it was on time and at the quoted price. I will continue to bring my car there!

MIXED MESSAGES FROM SERVICE ATTENDANTS & VERY EXPENSIVE. Brought My car In for Service (Service Light On). Auto driven approximately 2000 miles since last oil change. Dealer not willing to turn off service light unless I did another oil change at minimum. Then charged $276 for oil change. Also had one front tire that needed replacing. Was told I had to replace both front tires (even though the other was fine), but they would be uneven tread and they could not be responsible for additional service lights going off due to tread difference on front tires. Add nearly $700 more to the bill. Bottom line, not happy.

MIXED MESSAGES FROM SERVICE ATTENDANTS & VERY EXPENSIVE. Brought My car In for Service (Service Light On). Auto driven approximately 2000 miles since last oil change. Dealer not willing to turn off service light unless I did another oil change at minimum. Then charged $276 for oil change. Also had one front tire that needed replacing. Was told I had to replace both front tires (even though the other was fine), but they would be uneven tread and they could not be responsible for additional service lights going off due to tread difference on front tires. Add nearly $700 more to the bill. Bottom line, not happy.

The concierge was helpful and friendly. They offered me both snacks and beverages and assigned me a sales representative. The sales representative was honest, helpful and non-aggressive. This was my first pleasant experience when purchasing a vehicle from a dealership.

I bought a CPO 911 via Porsche Plano in 2016 and the transmission broke down in less than 6 months. Luckily it was still under the warranty so I had no choice but bring it to their service center. I didn’t know how long it’s going to take to fix the car but I figured will be more than a week so I asked a loaner (from what I heard, they should provide you one anyway). My advisor told me there’s no loaner available and didn’t provide a rental car either. Two months gone by, they still working on my car and I was indeed, still without a loaner. With lack of communication from my advisor, I had no idea when the car will be fixed so the best I can do is keep calling (almost every week) to obtain the progress. I finally had enough and asked the general manager to call me back – nothing happened. I’ve waited two years and six months to post this review simply because fear of “burning the bridge” until I finally sold my car last week. I feel I’m obligated to let everyone know about the awful experience I had with the service department. Why two-star review instead of one? The sales department was great.

I bought a CPO 911 via Porsche Plano in 2016 and the transmission broke down in less than 6 months. Luckily it was still under the warranty so I had no choice but bring it to their service center. I didn’t know how long it’s going to take to fix the car but I figured will be more than a week so I asked a loaner (from what I heard, they should provide you one anyway). My advisor told me there’s no loaner available and didn’t provide a rental car either. Two months gone by, they still working on my car and I was indeed, still without a loaner. With lack of communication from my advisor, I had no idea when the car will be fixed so the best I can do is keep calling (almost every week) to obtain the progress. I finally had enough and asked the general manager to call me back – nothing happened. I’ve waited two years and six months to post this review simply because fear of “burning the bridge” until I finally sold my car last week. I feel I’m obligated to let everyone know about the awful experience I had with the service department. Why two-star review instead of one? The sales department was great.

The concierge was friendly and helpful. They offered me snacks and beverages and then assigned me a sales representative. The sales representative was honest, knowledgeable and non-aggressive. The whole process was pleasant, which is rare for a dealership.

Just had my 4 year service on my "Baby" and the process was very uneventful. Issac was a dream, so pleasant and communicative.

Devin Tyler does an exceptional job of listening to my dumb questions and walking me through the solution or correction to the problem.

My service adviser Jeff kept up selling me on services and I fell for it until he offered me a calibration on my "lane deviation" feature that I don't have. When I told him I did not have the feature, he assured me I did. Well... when I picked up my car there was no "lane deviation" feature. I informed the Manager Aaron Woods. First he tried to tell me I was wrong and must have misunderstood. Good thing i have the voice mail my service adviser left me offering the calibration of my lane deviation . The manager said he would "investigate". It's been a week now. Must be a thorough investigation. Scam written all over this one. They got me for $2k.

My experience was five stars all the way- have never been treated so well at a car dealership. The Sales people, the Finance crew, and the Sales Manager were all so cool- not that fake nice you get at other dealerships. Highly recommend them!

My service adviser Jeff kept up selling me on services and I fell for it, until he offered me a calibration on my "lane deviation" feature that I don't have. When I told him I did not have the feature he assured me I did. Well... when I picked up my car there was no "lane deviation" feature. I informed the Manager Aaron Woods. First he tried to tell me I was wrong and must have misunderstood. Good thing i have the voice mail my service adviser left me offering the calibration of my lane deviation . The manager said he would "investigate". It's been a week now. Must be a thorough investigation. Scam written all over this one. They got me for $2k.

Josh was good to deal with & responded to my questions without any hesitations. Entire process with smooth. Highly recommended.

My sales advisor, Andy Parker, was terrific. Professional, competent and not pushy at all. I would highly recommend him to anyone looking for a Porsche.

As always, called Devin with a problem and he had the resources and parts ready when I arrived. Problem solved.

Had a blown tire on my 911 and brought it to Porsche Plano. Everyone in service was very kind and helpful. I received follow up phone calls as to the progress of my repair and also when my car was ready. The car was ready when promised and was washed and ready for me when I arrived. I would use Porsche Plano again for service if needed.

Had a blown tire on my 911 and brought it to Porsche Plano. Everyone in service was very kind and helpful. I received follow up phone calls as to the progress of my repair and also when my car was ready. The car was ready when promised and was washed and ready for me when I arrived. I would use Porsche Plano again for service if needed.

Had a blown tire on my 911 and brought it to Porsche Plano. Everyone in service was very kind and helpful. I received follow up phone calls as to the progress of my repair and also when my car was ready. The car was ready when promised and was washed and ready for me when I arrived. I would use Porsche Plano again for service if needed.

4 hours I waited on an OIL CHANGE for my panamera and still got charged 300$. There’s no reason to come here for your service. Do your research on what oil is best for your vehicle and take it to your local mechanic. An oil change even on a Porsche isn’t worth 4 hours of waiting.

Exceptional experience at Porsche Plano. Mark Laurenzi is fantastic person. He immediately understood what I have wanted and is very competent. Highly recommended. Philip

There were no scratches or dents on the car. And the car was clean on the inside. However, the car doors were re-painted, which was not disclosed to me. Whoever did the painting, did not cover the exterior door handle LED lights and painted over it. Hence, the LED lights are not visible. This dealership wont cover the cost to replace the LEDs. I also found a rattling noise coming from the rear side. There are some broken parts inside the car. Fortunately for me, MB warranty covers the repairs on this. The car also had the panel on the front side drive side air bag pop out. This is also covered under MB warranty. I have drive the car just a couple times, and it has been at the MB dealership for 5 days as they had to order the replacement parts. The sales person Chris is good and helful, he has responded to all my questions. The owner responded and told me that Mercedes does cover this under warranty. The cost of fixing the two door handle LEDs is ~600.

There were no scratches or dents on the car. And the car was clean on the inside. However, the car doors were re-painted, which was not disclosed to me. Whoever did the painting, did not cover the exterior door handle LED lights and painted over it. Hence, the LED lights are not visible. This dealership wont cover the cost to replace the LEDs. I also found a rattling noise coming from the rear side. There are some broken parts inside the car. Fortunately for me, MB warranty covers the repairs on this. The car also had the panel on the front side drive side air bag pop out. This is also covered under MB warranty. I have drive the car just a couple times, and it has been at the MB dealership for 5 days as they had to order the replacement parts. The sales person Chris is good and helful, he has responded to all my questions. The owner responded and told me that Mercedes does cover this under warranty. The cost of fixing the two door handle LEDs is ~600.

Purchased a used car from Porsche Plano with clean CarFax report shown to me at the time. I paid top dollar for a clean used car. Now when I go to use it for a trade-in, CarFax shows damage on the report. Dealership issued falsified CarFax Report, My purchase decision was based on the report that was provided prior to purchasing the car. The CarFax report given to me by the dealership had been altered.

খুব হেপ্লফুল পেজ। আমি খুব উপকৃত হইছি

My services are always done fast, friendly customer service, they make the whole experience simple and to the point Thankyou Jeff, Kevin and the whole team at Porsche Plano, Texas

I had a great experience buying my Porsche from this dealership.

I had a great experience buying my Porsche from this dealership.

Horrible - I will never go back. I have a new car with a recurring problem that they did not fix. I would never recommend this dealership.

Damaged my nephews car and a week later they decided to tell him to take the car somewhere else!! Unethical is an understatement!!!

Friendly service team at Plano Porsche

Friendly service team at Plano Porsche

“Performance. It’s what we DON’T do.” A friend recently took their vehicle to this establishment for a tint job....a week and a half later, they are still without their vehicle and its DAMAGED!!! They are refusing to repair it! If you value your time, money, property and customer service, go elsewhere!

Just walk to buy. A car and they treat me like I can’t afford , mention that “only a few car afford their car “

Terrible service! Not worth spending your money where they cannot even do a tint without wrecking the car first. An accident can happen to everyone but when you are a luxury car service and cannot repair damage that was caused only an hour after the car was left at your premises it is obvious that customer service is not priority!

Mark Laurenzi, John Griggs, and Mike Marsh are the best team in the DFW area. Their customer focus and professionalism in providing top notch service is unparalleled. They truly go the extra mile to take care of your every need in the car buying process. They also deal in a very fair and honest manner. I have bought multiple cars at Porsche Plano and will do so every time in the future.

Overall, the sales rep was responsive and treated me well. However, they were unwilling to provide me with a 2nd key for my pre-owned 911 purchase?? Very WEAK on Customer Service for an Authorized Porsche dealer! For less than 0.5% of the purchase price they could have had a 5-Star review and a VERY happy customer....instead I have 1 key for my 911. Hope I don't lose it! I'd be happy to change this rating if they change their mind and send me one though!

Overall, the sales rep was responsive and treated me well. However, they were unwilling to provide me with a 2nd key for my pre-owned 911 purchase?? Very WEAK on Customer Service for an Authorized Porsche dealer! For less than 0.5% of the purchase price they could have had a 5-Star review and a VERY happy customer....instead I have 1 key for my 911. Hope I don't lose it! I'd be happy to change this rating if they change their mind and send me one though!

Disorganized Buying process and follow up No call backs from F&I when promised.

I had my 991 C4S in the shop yesterday for service including major maintenance, plugs, filters, brake flush & fill, etc. Isaac Madrid and Plano Porsche did an outstanding job on my car and at a reasonable price. The Shop and its Team are top notch.

very horrible and unprofessional experience. I didnt feel welcomed when I came to this location. The saleman named Chris didnt try hard to help me to buy a car at all. It took him 3 weeks to work on my case, and while working on it, he asked for some documents which I found very unnecessary. After I provided him what he needed, I called him several times about my case and he just ignored me, and left my case hanging. I had to go to Porsche Grapevine due to the frustration and I bought my Macan 2018 in Grapevine with no issues. This was the worst experience that I ever had. I will never go back to this dealership again, and would recommend and rather drive to Grapevine to purchase and service my car in the future.

They need to be honest and upfront about there practices. Plus, it takes weeks to get a loaner car there. I would try another dealership, not this one

Owen Scales could not have been more helpful in assisting me ordering my car, keeping me informed as it was built and shipped and orienting me to it after arrival. I will refer business to him and the dealership. It was a very good experience.

Owen Scales could not have been more helpful in assisting me ordering my car, keeping me informed as it was built and shipped and orienting me to it after arrival. I will refer business to him and the dealership. It was a very good experience.

Nice vehicles new and preowned. Decent prices.

I purchased a 2017 Cayenne from this dealership last fall and had a good experience with the salesman - Josh. I must say that I went into my first Porshe purchase expecting to have a superb customer service experience, but from there it went downhill fast. First a rat got into the engine compartment and bit through a wire and it was giving me weird warning lights. When I took it in they said it would cost $1,800 to replace the harness as it was not covered by warranty. I asked them to send me a picture and quickly could see that it was just one wire, which I asked them to repair, not replace the whole harness. They would not do it, so I told them to do nothing and took it home and fixed it myself in less than 10 minutes for nothing. The wire that was chewed in two had been stuffed far back up into the bundle of 50 or so wires, so it was hidden from view, which I did not appreciate. I complained to the service dept, the customer service dept, and ultimately wrote a letter to the Manager of the dealership explaining my frustrations and offering to come meet and discuss it. Never heard a word from him. Next, I had a glancing collision with the corner of a curb near George Bush which blew out 2 tires. Thank God I bought the $1,800 tire protection package. Oooopps! Does not cover hitting a curb. So I complained and requested to cancel the policy and get a refund. They agreed, but now 8 weeks later, I don't have the refund and Suzanne, the woman who sold me the policy (from Auto Nation) has not responded to my last e-mail, sent a month ago. …Update to the Tire policy refund. After I posted this negative review on a few sites, I got a quick call from the Manager of the dealership, but all he could say was that it is their policy to replace any part that is not working, no matter how easily repaired. He did request that I send all the emails documenting my problems with the service department and then on the policy refund, which I sent several weeks ago and then never heard anything further. Meanwhile, I still did not receive the refund from the Tire policy and it is now 12 weeks. A new person, Nichole emailed me that a check had been sent to my home address 2 weeks before, and that if I had not received it they would stop payment and re-issue. I said I had not received it and she said she would get it that afternoon and FedEx it to me and send me the tracking number. 5 days later I emailed to find out where the tracking information was and she said, oh yes, let me check on that – and then emailed back that they could not make payment directly to me because there was a loan. I said fine – just send payment to the bank and tell them to credit the loan and notify me. 2 weeks later, I check online and find that there is no payment. Although there was a payment a month ago that was reversed because payment was stopped on the check. Soooo – they sent the payment to the bank even though they specifically emailed me with a check # and my home address. I know this is confusing and long, so I will just stop and say that no one I have dealt with beyond the initial salesman seems to have a clue or care, so if you buy a car there, don’t expect much after the sale is closed. I am due for my 20K service and checked to see what is included and what it costs. Not much and $1,100. I checked with Kwik Kar and they will do the same things including changing all the filters (air and a/c) and flush the brake system for $350. Hmmmm - what to do? No question there – I will save $750 and not have to leave my car for a day at a dealership in which I have no confidence.

Amazing service and staff at Porsche Plano. Would definitely buy from them in the future. Collin and Sam were so helpful and awesome!

Great Car, Great dealer

I have now bought 2 CPO Porsches through Porsche of Plano and I can't recommend them enough. Although not a super fan of the no-haggle CPO pricing (but all dealers do this now), overall was very satisfied with purchasing process. They are always helpful and answer all concerns or questions. The other thing that I'd mention is that I always feel "at home" there when I come in. The employees who work there seem to really enjoy their job and it shows in how they are attentive (but not overbearing), considerate, and knowledgable. The dealer also does Porsche events that are great fun. So the dealership feels like family/friends. Plus you might get to drive home in a Porsche! There is no substitute.

Excellent location and good selection

Excellent location and good selection

Buyer Beware....Their sales practices are unethical. They do not honor their promises. High pressure sales tactics. They are only concern with selling you a car, even though they don't disclose all the information. Then they bug you about surveys and giving them a perfect score.

This dealership doesn’t honor their promises. They practices are questionable. At this point the dealership has given me the run around. I have a big problem with people or companies not honoring their promises

Porsche Plano accomadated and treated me very well. Neil worked with me to put me into my first Porsche, he was patient and knowledgeable. Neil is a cool guy. Ask for Neil. #neilforpresident2020

Porsche Plano accomadated and treated me very well. Neil worked with me to put me into my first Porsche, he was patient and knowledgeable. Neil is a cool guy. Ask for Neil. #neilforpresident2020

I will never buy another car from this dealership. My experience with them is nothing but problems. I’m not going into all the details, but buyer beware!!! They will sell you car with promises they can not deliver on.

I purchased a 2017 Cayenne from this dealership last fall and had a good experience with the salesman - Josh. I must say that I went into my first Porshe purchase expecting to have a superb customer service experience, but from there it went downhill fast. First a rat got into the engine compartment and bit through a wire and it was giving me weird warning lights. When I took it in they said it would cost $1,800 to replace the harness as it was not covered by warranty. I asked them to send me a picture and quickly could see that it was just one wire, which I asked them to repair, not replace the whole harness. They would not do it, so I told them to do nothing and took it home and fixed it myself in less than 10 minutes for nothing. The wire that was chewed in two had been stuffed far back up into the bundle of 50 or so wires, so it was hidden from view, which I did not appreciate. I complained to the service dept, the customer service dept, and ultimately wrote a letter to the Manager of the dealership explaining my frustrations and offering to come meet and discuss it. Never heard a word from him. Next, I had a glancing collision with the corner of a curb near George Bush which blew out 2 tires. Thank God I bought the $1,800 tire protection package. Oooopps! Does not cover hitting a curb. So I complained and requested to cancel the policy and get a refund. They agreed, but now 8 weeks later, I don't have the refund and Suzanne, the woman who sold me the policy (from Auto Nation) has not responded to my last e-mail, sent a month ago. I am due for my 20K service and checked to see what is included and what it costs. Not much and $1,100. I checked with Kwik Kar and they will do the same things including changing all the filters (air and a/c) and flush the brake system for $350. Hmmmm - what to do?

Just bought third Porsche from Plano Porsche. Impressed with the professionalism of staff. I have worked with other local dealer previously and really enjoyed my new car sales experience at Plano Porsche. Looking forward to new relationship with this dealership. Steve Mc

Mark Laurenzi was very thorough and responsive. Best experience in 30 years of buying cars.

Love the car! The whole purchase experience was great. Josh was the sale rep who helped me and I was very impressed with him and would recommend him and Plano Porsche to all.

I have always had an excellent experience buying/leasing a new car at Porsche Plano. I actually drive further to work with this dealer as they are always able to negotiate a good deal, make sure things are prepared ahead of time, understand my needs, likes, etc and make this a painless experience. Anyone who wants a Porsche in the DFW area should go to Porsche Plano. My sales manager is Mark Laurenzi and he is efficient, excellent at what he does and his knowledge of this amazing product.

Love the car! The whole purchase experience was great. Josh was the sale rep who helped me and I was very impressed with him and would recommend him and Plano Porsche to all.

Mark Laurenzi was great! Best experience in buying a car in my 30 years of buying cars. Went very smooth without a hitch. He spent so much time with me explaining all the features of the car and he was very knowledgeable. Will definitely go back and recommend to all my friends.

Mark Laurenzi was great to work with!

Great customer service and very knowledgeable sales personnel!

Unlike what I expected to encounter at a car dealership, I can’t compliment Porsche Plano enough regarding my experience at their dealership. I highly recommend Porsche Plano to anyone searching to buy their next vehicle. Jason Dearmond, my 5 star salesman, was professional, polite, knowledgeable and accommodating. He kindly extended his hours to allow my wife & I a second opportunity to view the desired vehicle. And twenty-four hours later, once we had made up our mind, Jason picked me up allowing me to transport the car back without involving a third party. Overall, I really appreciated how Jason and his team made the purchasing process easy. From start to finish, communication with Jason was pleasant, clear, prompt and complete. No last minute surprises at time of signature! During my purchase, I learned Porsche Plano is affiliated with Auto Nation. As an average car buyer, I was not aware of the many benefits I’d receive including a 5 day (250 mile) return policy, as well as a 90 day limited warranty period. Also, they don’t resell cars purchased at auctions! This is not a common practice!! Buying a car from Porsche Plano gave me the additional piece of mind that other dealers couldn’t. They have proven trustworthy and stand behind their commitments. I can honestly say, without reservation I will return when it is time for me to purchase another vehicle. I will also recommend Jason to my family and friends. My purchase experience was non-pressured, quick, simple and surprisingly pleasant; thus, I’m highly certain that yours will be too!

Unlike what I expected to encounter at a car dealership, I can’t compliment Porsche Plano enough regarding my experience at their dealership. I highly recommend Porsche Plano to anyone searching to buy their next vehicle. Jason Dearmond, my 5 star salesman, was professional, polite, knowledgeable and accommodating. He kindly extended his hours to allow my wife & I a second opportunity to view the desired vehicle. And twenty-four hours later, once we had made up our mind, Jason picked me up allowing me to transport the car back without involving a third party. Overall, I really appreciated how Jason and his team made the purchasing process easy. From start to finish, communication with Jason was pleasant, clear, prompt and complete. No last minute surprises at time of signature! During my purchase, I learned Porsche Plano is affiliated with Auto Nation. As an average car buyer, I was not aware of the many benefits I’d receive including a 5 day (250 mile) return policy, as well as a 90 day limited warranty period. Also, they don’t resell cars purchased at auctions! This is not a common practice!! Buying a car from Porsche Plano gave me the additional piece of mind that other dealers couldn’t. They have proven trustworthy and stand behind their commitments. I can honestly say, without reservation I will return when it is time for me to purchase another vehicle. I will also recommend Jason to my family and friends. My purchase experience was non-pressured, quick, simple and surprisingly pleasant; thus, I’m highly certain that yours will be too!

If possible I would give a 0 star!!! Our experience servicing multiple porsches at this location for many years with Isaac was great and he provided the best service for with at least 3 of our porches. But Isaac wasn't available and when I was scheduled with a different service advisor named Jeff, my annual service charge suddenly went up from few hundreds to over $1200. The reason was given to me was I upgraded my car from 2013 911 to 2014 911 turbo. Recently on my last visit with Jeff, I brought in my car to the dealership because the engine coolant light was on. When I brought in the car, only the coolant engine light was on and I was told it was a quick fix. Then I received a call notifying me that there are many other issues that needs to be fixed and my warranty just expired a month or 2 ago. What a perfect timing for all the issues to pop up after the warranty expired and I had to spend $2k to service and fix all issues. I felt that it's either the dealership trying to rip me off or Porsche just suddenly gets unreliable after the warranty expired. Never go back to this dealership again, and would rather drive further to purchase and service my cars in the future.

If possible I would give a 0 star!!! Our experience servicing multiple porsches at this location for many years with Isaac was great and he provided the best service for with at least 3 of our porches. But Isaac wasn't available and when I was scheduled with a different service advisor named Jeff, my annual service charge suddenly went up from few hundreds to over $1200. The reason was given to me was I upgraded my car from 2013 911 to 2014 911 turbo. Recently on my last visit with Jeff, I brought in my car to the dealership because the engine coolant light was on. When I brought in the car, only the coolant engine light was on and I was told it was a quick fix. Then I received a call notifying me that there are many other issues that needs to be fixed and my warranty just expired a month or 2 ago. What a perfect timing for all the issues to pop up after the warranty expired and I had to spend $2k to service and fix all issues. I felt that it's either the dealership trying to rip me off or Porsche just suddenly gets unreliable after the warranty expired. Never go back to this dealership again, and would rather drive further to purchase and service my cars in the future.

My latest service experience was exemplary. The loaner vehicle was ready. My service advisor responded quickly to my time constraints, and my car was ready well before promised time. Adding info on a more recent experience: I have had an issue for two years with my 2016 Cayenne S. The first time it was an issue with improper shifting and failure to maintain cruise control speed (at times a 14 + mph drop in speed). Dealership insisted there was nothing wrong for almost a year despite my repeated complaints. Finally, after contacting Porsche Corp., it surfaced there was a known software problem. After two software updates this issue was fixed. Then more recently after 18K service visit, another issue arose. Or perhaps it was there all along. The vehicle will not accelerate properly when trying to quickly enter a freeway or when you need to quickly maneuver quickly in traffic. It is an extreme safety issue. If you can't rely on a 100K Porsche to accelerate, what's the point of buying it? The dealership checked software and sent a report to Porsche. They tell me Porsche's s/w is supposed to adapt to my driving style. This is a total cop-out as I have tested it out for several days - trying to accelerate quickly - and the problem continues. Both dealer and Porsche say nothing shows to be wrong when they read the diagnostic report. Service tech at dealership drove with me and experienced the issue, but dealer says there is nothing else they can do and I should raise the issue directly with Porsche myself. Where is the customer service and responsibility in standing up for your customer? Are they waiting until I am in an accident because the car hesitates before finally accelerating?

My latest service experience was exemplary. The loaner vehicle was ready. My service advisor responded quickly to my time constraints, and my car was ready well before promised time. Adding info on a more recent experience: I have had an issue for two years with my 2016 Cayenne S. The first time it was an issue with improper shifting and failure to maintain cruise control speed (at times a 14 + mph drop in speed). Dealership insisted there was nothing wrong for almost a year despite my repeated complaints. Finally, after contacting Porsche Corp., it surfaced there was a known software problem. After two software updates this issue was fixed. Then more recently after 18K service visit, another issue arose. Or perhaps it was there all along. The vehicle will not accelerate properly when trying to quickly enter a freeway or when you need to quickly maneuver quickly in traffic. It is an extreme safety issue. If you can't rely on a 100K Porsche to accelerate, what's the point of buying it? The dealership checked software and sent a report to Porsche. They tell me Porsche's s/w is supposed to adapt to my driving style. This is a total cop-out as I have tested it out for several days - trying to accelerate quickly - and the problem continues. Both dealer and Porsche say nothing shows to be wrong when they read the diagnostic report. Service tech at dealership drove with me and experienced the issue, but dealer says there is nothing else they can do and I should raise the issue directly with Porsche myself. Where is the customer service and responsibility in standing up for your customer? Are they waiting until I am in an accident because the car hesitates before finally accelerating?

If possible I would give a 0 star!!! Our experience servicing multiple porsches at this location for many years with Isaac was great and he provided the best service for with at least 3 of our porches. But Isaac wasn't available and when I was scheduled with a different service advisor named Jeff, my annual service charge suddenly went up from few hundreds to over $1200. The reason was given to me was I upgraded my car from 2013 911 to 2014 911 turbo. Recently on my last visit with Jeff, I brought in my car to the dealership because the engine coolant light was on. When I brought in the car, only the coolant engine light was on and I was told it was a quick fix. Then I received a call notifying me that there are many other issues that needs to be fixed and my warranty just expired a month or 2 ago. What a perfect timing for all the issues to pop up after the warranty expired and I had to spend $2k to service and fix all issues. I felt that it's either the dealership trying to rip me off or Porsche just suddenly gets unreliable after the warranty expired. Never go back to this dealership again, and would rather drive further to purchase and service my cars in the future.

Worked with Jeremy -

Jeff was great.

We had a huge repair done at Porsche Plano. 25,000 mechanical only. We had to take the vehicle back several times. They would say it was ready and we would pick it up and the vehicle leaked oil. This went on 4 times. The last time I picked it up noticed some spots on the windows. Plus smelling antifreeze but temp gauge good. I thought it was tree sap so I took it to the car wash same day and that’s when I noticed pits in the window glass on outside. I have no clue how they would of done this to our vehicle. I’ve called Service Advisor and email with no call back. I left message explaining issue with Service Manager and I have not been called back. We have put very few miles on vehicle since getting it back because we are scared it will start leaking oil. Never return calls, very unresponsive. We have used the Porsche store in Dallas and had great results but our vehicle broke down in Plano this last time. Sloppy work and vehicle damaged and Service manager ignored my calls. It’s been a little over a week to give them the opportunity to repair the damage and do the right thing. I would really think twice about using this store.

We had a huge repair done at Porsche Plano. 25,000 mechanical only. We had to take the vehicle back several times. They would say it was ready and we would pick it up and the vehicle leaked oil. This went on 4 times. The last time I picked it up noticed some spots on the windows. Plus smelling antifreeze but temp gauge good. I thought it was tree sap so I took it to the car wash same day and that’s when I noticed pits in the window glass on outside. I have no clue how they would of done this to our vehicle. I’ve called Service Advisor and email with no call back. I left message explaining issue with Service Manager and I have not been called back. We have put very few miles on vehicle since getting it back because we are scared it will start leaking oil. Never return calls, very unresponsive. We have used the Porsche store in Dallas and had great results but our vehicle broke down in Plano this last time. Sloppy work and vehicle damaged and Service manager ignored my calls. It’s been a little over a week to give them the opportunity to repair the damage and do the right thing. I would really think twice about using this store.

We had a huge repair done at Porsche Plano. 25,000 mechanical only. We had to take the vehicle back several times. They would say it was ready and we would pick it up and the vehicle leaked oil. This went on 4 times. The last time I picked it up noticed some spots on the windows. Plus smelling antifreeze but temp gauge good. I thought it was tree sap so I took it to the car wash same day and that’s when I noticed pits on the outside glass. I have no clue how they would of done this to our vehicle. I’ve called Service Advisor and email with no call back. I left message explaining issue with Service Manager and I have not been called back. We have put very few miles on vehicle since getting it back because we are scared it will start leaking oil. Never return calls, very unresponsive. We have used the Porsche store in Dallas and had great results but our vehicle broke down in Plano this last time. Sloppy work and vehicle damaged and Service manager ignored my calls. It’s been a little over a week to give them the opportunity to repair the damage and do the right thing. I would really think twice about using this store.

Great experience with Chris Moore. Very knowledgeable and easy to work with.

Excellent service! Manny went above and beyond.

Excellent service! Manny went above and beyond.

What a wonderful experience all the way around! Porsche Plano is a very well run dealership with experienced and knowledgeable salespeople. First the dealership: I was made to feel very comfortable and welcome. I was introduced to Chris Luckinbill who would end up selling me my Panamara4 but I encountered several other people who were very helpful. I took a tour of the dealership and realized it was small enough to give very personalized service. And Chris was great: a very outgoing and sweet personality, knowledge of the car, and wanting to give me the best service possible. And he did! I highly recommend Porsche Plano!

It was a great experience and I would recommend this dealer to my friends and family.

I am giving up on this dealership. I have called 4-5 times over the last few weeks to get a service rep to call me back to schedule an appointment for maintenance and nobody does. Did I make someone mad? I'm on to some place else.

I am giving up on this dealership. I have called 4-5 times over the last few weeks to get a service rep to call me back to schedule an appointment for maintenance and nobody does. Did I make someone mad? I'm on to some place else.

I love my new Porsche Macan "S" and I love my new Porsche family!! My salesperson Neil is the best there is!! Thank you all for a wonderful and memorable Porsche 70th Anniversary 3-hour, 98 mile rally through the hills and back roads. We all had a blast and ended with a lovely luncheon at Noah's in Allen.... Thanks again to all the Porsche of Plano people!

Jeremy in Sales gets a SOLID 5 STARS! So, I'm giving the back office just four stars for an issue with my trade-in payoff which took longer than it should have (25 days) because of an incorrect address and having to issue a second check. Jeremy was very sympathetic and kept me apprised with tracking information on the second check, plus he called the lien holder daily until they credited the payoff. Bottom line: Jeremy cares about his customers, not just selling them a car. THANKS, man.

Very professional and timely service. Wouldn't change any part of my experience.

Very professional and timely service. Wouldn't change any part of my experience.

Christopher Campbell Moore gave us 100 star service! Totally awesome!

Jeff was attentive to all of my needs and kept me informed of my service. He made the service trouble free.

service department is not good there.

service department is not good there.

Good before and post service Good communication Jeff was good to work with

Isaac Madrid is hands down the best service advisor I've had. He not only is courteous and genuinely knows his clients on a personal level; he goes above and beyond expectations every time. Sales representatives do a great job at getting people to commit to a purchase, but service advisors are the ones that keep customers returning to the same dealership. My experience with Isaac will keep me returning to Porsche Plano for service and my future purchases. As for Isaac next time you are in for service, and you will not be disappointed.

Isaac Madrid is hands down the best service advisor I've had. He not only is courteous and genuinely knows his clients on a personal level; he goes above and beyond expectations every time. Sales representatives do a great job at getting people to commit to a purchase, but service advisors are the ones that keep customers returning to the same dealership. My experience with Isaac will keep me returning to Porsche Plano for service and my future purchases. As for Isaac next time you are in for service, and you will not be disappointed.

Brand Ambassador I worked with was Owen Scales. Absolutely 5 star experience. He listened to my checklist, suggested a few options in my $ range, knew the cars inside out and stayed close by w/o any pressure till financing / close. Will buy again from this dealership and Owen is my guy

Always I had a great experience at Porsche Plano. Sales rep Jason took a good care of me and Service advisor also did flawless job on the first 1yr service on my 718 Boxster S. Highly recommend Porsche Plano.

Best Porsche dealer in Dallas. Great community and compassion at service. Have sent a few friends and family over and will continue to do so and will be buying my next new one from them!

Best Porsche dealer in Dallas. Great community and compassion at service. Have sent a few friends and family over and will continue to do so and will be buying my next new one from them!

Isaac and Devin were an absolute pleasure to work with! There was a little mishap regarding my vehicle showing as registered to the previous owner, but nothing that couldn’t be resolved in a timely manner. Devin was able to get my vehicle registered properly in their system. I brought my vehicle in for regular standard maintenance on a Friday morning, they provided a 2018 Porsche Mecan for my interim vehicle while they provided the required maintenance on my 2013 Porsche Cayenne, and my vehicle was serviced and ready for pick up the following Monday. They washed and vacuumed my vehicle prior to pick up and my over all experience with Isaac and Devin was nothing short of outstanding customer service! I will continue to have my Porsche Cayenne serviced at Porsche Plano until I decide to trade it in for another Porsche. Outstanding cars with outstanding customer service! What more could anyone ask for?! Thank you Isaac and Devin! I couldn’t be any happier!

Isaac and Devin were an absolute pleasure to work with! There was a little mishap regarding my vehicle showing as registered to the previous owner, but nothing that couldn’t be resolved in a timely manner. Devin was able to get my vehicle registered properly in their system. I brought my vehicle in for regular standard maintenance on a Friday morning, they provided a 2018 Porsche Mecan for my interim vehicle while they provided the required maintenance on my 2013 Porsche Cayenne, and my vehicle was serviced and ready for pick up the following Monday. They washed and vacuumed my vehicle prior to pick up and my over all experience with Isaac and Devin was nothing short of outstanding customer service! I will continue to have my Porsche Cayenne serviced at Porsche Plano until I decide to trade it in for another Porsche. Outstanding cars with outstanding customer service! What more could anyone ask for?! Thank you Isaac and Devin! I couldn’t be any happier!

Isaac and Devin were an absolute pleasure to work with! There was a little mishap regarding my vehicle showing as registered to the previous owner, but nothing that couldn’t be resolved in a timely manner. Devin was able to get my vehicle registered properly in their system. I brought my vehicle in for regular standard maintenance on a Friday morning, they provided a 2018 Porsche Mecan for my interim vehicle while they provided the required maintenance on my 2013 Porsche Cayenne, and my vehicle was serviced and ready for pick up the following Monday. They washed and vacuumed my vehicle prior to pick up and my over all experience with Isaac and Devin was nothing short of outstanding customer service! I will continue to have my Porsche Cayenne serviced at Porsche Plano until I decide to trade it in for another Porsche. Outstanding cars with outstanding customer service! What more could anyone ask for?! Thank you Isaac and Devin! I couldn’t be any happier!

Great experience - Mark was very helpful. Had identified Macan Turbo as the direction I was leaning, but Mark was knowledgeable about both his own product as well as the general market. Also gave a thorough walkthrough of the car on sale

Wonderful buying experience. Recommend dealership.

Everything was sorted out and ready to go when I made it there, refreshments was offered with a kindly service will most likely deal with Porsche Plano again sales man Chris Allen was the best hands down highly recommended

Everything was sorted out and ready to go when I made it there, refreshments was offered with a kindly service will most likely deal with Porsche Plano again sales man Chris Allen was the best hands down highly recommended

Thanks to the efforts of my long-time Service Advisor Tim Shaffer, my recent Porsche of Plano service was completed on time, on budget, and consistent with my expectations. Tim consistently provides outstanding service levels and attention to detail in every interaction we have.

This dealership is well run. The service is professional and personal. I will lease from them again. Thumbs up!

I drive from northern New Mexico to Dallas/Plano for all my Cayman's and Boxster's services. I have known these guys personally for over 30 years and they have never failed to live up to my expectations.

Adrian Zapata (parts specialist) made our waiting experience beyond phenomenal. Extremely nice, beyond knowledgeable, & true enthusiast. 100% recommend any servicing done here at Porsche Plano.

I had a great experience at Porsche Plano. My sales rep was Jason and he was responsive to my requests and had the car all out and ready for the test drive and for pick up. It was quick and simple and I am very excited about my 911 Cab!

Taking a car to Plano Porsche is like no other car repair experience. It is that good. First, the place is immaculatley clean and organized. You are never rushed with a lot of other vehicles that need servicing. Tim is my service advisor and he is the best I have ever dealt with. He is available any time day or night. Responds even after hours. Greets me when i arrive and remembers who I am. You don't get that at other dealers. He knows the vehicles inside and out. Plano Porsche will spoil you. Once you buy a car there an have it serviced, you won't want to go anywhere else.

Highly recommend Richard Scales in Sales. Thank you

Our family is loyal to this specific Porsche dealership. The entire staff is friendly and treats us like family. We have purchased three Porsche's from Mark, he never fails us! 5 stars always, nothing less.

Our family is loyal to this specific Porsche dealership. The entire staff is friendly and treats us like family. We have purchased three Porsche's from Mark, he never fails us! 5 stars always, nothing less.

Excellent experience! Easy to deal with and very attentive.

If you are in the market for a Porsche, ask for Joshua Creadeur @ Porsche of Plano. He was very professional, knowledgeable, and made the entire buying process pressure free. After a test drive, we returned and purchased a Cayenne. I highly recommend Josh Creadeur for sales!

Looking at used car here. They said car was perfect. Car wound up having hail damage. Could not make the deal.

Looking at used car here. They said car was perfect. Car wound up having hail damage. Could not make the deal.

The service staff, and especially Tim Shaffer, is top notch, as is the customer experience and the quality of the work. I drive past another Porsche dealer to go to Porsche Plano because of the way that I'm treated. Try it. Ask for Tim. You won't be disappointed.

The service staff, and especially Tim Shaffer, is top notch, as is the customer experience and the quality of the work. I drive past another Porsche dealer to go to Porsche Plano because of the way that I'm treated. Try it. Ask for Tim. You won't be disappointed.

Chris Campbell Moore was excellent to work with. He was knowledgeable, professional and patient with my many questions. Chris was tech savvy and had my deal 99% done before I drove to Plano from OKC. My experience was stress free.

Went in for an oil change, came out with a major service. A little surprised.

I had scheduled my Cayenne for its two-year service with Plano Porsche and Isaac Madrid, the service manager. Isaac was recommended to me when I purchased the vehicle in 2016. The salesman said that if I listened to him, he would always provide me with accurate information. When I asked Isaac the details of the service, he took the time to describe each and every step, and its importance for the operation of the vehicle. Isaac Madrid is first-rate, and he is the major reason why I have all of my service work on this vehicle done at Plano Porsche.

I just purchased my 3rd Certified Pre-Owned Porsche from Porsche Plano and they just make it so easy. They credit my trade-ins fairly and price negotiation takes minutes. They don’t bring you to a back office and sweat you with different levels of sales management. Buying a car from Porsche Plano is actually a pleasant experience as they teach you about the cars and answer every question you may have. I highly recommend Mark Laurenzi as a Sales Contact – he is friendly, knowledgeable and listens to what your needs are. Financing is also simple and quick. Equally important is their Service Department. While they all are great, my wife and I really like Isaac as he knows us really well and goes out of his way to take care of us. You are treated great when you arrive, they honor warranties and provide free loaner cars. I hope you all have as great experience as we have.

From ordering the Panamera 4E hybrid, through the long wait and final delivery, your staff have been very professional and courteous at all times. Mark Laurenzi has been exceptional and very easy to work with. Thanks for the great car and very efficient/painless delivery process.

This is a very good Porsche dealership with great customer service - we bought our car from one of their sales Team members called "Neil Conklin", who is very patient, gracious, kind, objective in articulating the various cars' values, resourceful, and very knowledgeable about Porsche cars and other brands!

This is a very good Porsche dealership with great customer service - we bought our car from one of their sales Team members called "Neil Conklin", who is very patient, gracious, kind, objective in articulating the various cars' values, resourceful, and very knowledgeable about Porsche cars and other brands!

Devin and the service department were great fixing my Cayenne’s windshield spray nozzle under warranty and recommending replacing the wipers. They were fast and got me in and out on my lunch break. Thanks

same experience than Jesse below but with a different advisor, Tim. I bring the car for regular maintenance that i think it is covered so end cost to me 0. Tim confirms this as i dont sign any quote or estimate nor authorize if there is a cost. When car is ready i get a text from Tim that car is ready. When i get to the dealer, someone, not Tim told me i have to pass thru the cashier first, ok. To my surprise there is a bill of 1500$ of which i was not informed before NOR anyone told me that the work will have a cost at any point of the process. I feel lied by Tim and dissapointed by the whole transaction/porsche Plano. This is my second porsche i bring to you and Isaac was taking good care of my first one every time. Today i receive a call from Aaron, service manager saying that the original paper filed by Tim has the cost next to each concept i asked for maintenance, i tell him Tim never told me the cost of anything nor mentioned these will have a cost but that i was covered by the warranty, so those costs where added later and i was never informed nor i authorized anyone with a cost. Aaron said he will check with Tim and get back to me... he never called me back. Thanks but as a customer i want to know the price of the work that will be done to my car before any work begin, i think is normal. You lost me as a customer.

Thank you Jeff. I had my 2014 Porsche Cayenne serviced at Porsche Plano, Jeff was my service advisor and he went above and beyond to provide excellent customer service.

Worst service ever by Tim, he lied to me saying my maintenance will have cost 0 as was included in warranty still left and when i pick up my car from cashier i have to pay 1300$, you dont do business like that

Love the crew there - they always take care of me :-)

Worst service ever by Tim, he lied to me saying my maintenance will have cost 0 as was included in warranty still left and when i pick up my car from cashier i have to pay 1300$, you dont do business like that

Five Stars across the board! My experience with my sales rep was nothing but absolutely superb. I would recommend doing business with Porsche Plano to a friend or colleague. Absolutely the most enjoyable experience I've had purchasing an automobile. Thanks! William Coachman

Manny in service was outstanding! Very friendly, helpful and even called me twice just to let me know where they were with the car and how things were going. Really appreciated that and enjoyed their service!

Manny in service was outstanding! Very friendly, helpful and even called me twice just to let me know where they were with the car and how things were going. Really appreciated that and enjoyed their service!

Jeff took care of the required maintenance service. Check in and pickup was simple and quick. He paid attention to the needs and addressed them to my satisfaction.

Jeff took care of the required maintenance service. Check in and pickup was simple and quick. He paid attention to the needs and addressed them to my satisfaction.

Isaac Madrid is my service advisor and has been for many years. He always treats me like I am the only customer. He always has a smile and is always so patient with any of my issues. I feel like I am part of the Porsche Family anytime I step into the service department. Everyone there is very kind, but Issac is the best!! He helps me to keep my special Porsche in tip top condition!

Mark Laurenzi helped me and did an excellent job! He was very professional, knowledgeable and the entire process was pressure free. I received a fair trade in value for my car and they were asking a fair price for the new/used car that I was interested in purchasing. I was not buying one of the more expensive vehicles on the lot, but was treated as though I was. Even before committing to a purchase, Mark offered to show me the service center and again, never any pressure. He's a car guy and knows he's selling a good product. The evening I test drove the vehicle Mark stayed late and never once mentioned it. It felt like he would have stayed as long as I needed. The following day I return and purchased the car. Mark took the time to explain many of the vehicles features to me, I felt very comfortable driving off the lot. In the 30+ years I've been buying cars, no one has ever been so thorough before making a sale, as well as after. In my experience, once the purchase has been made, the sales persons entire demeanor changes, this didn't happen with Mark. I would highly recommend Porsche Plano!

I’ve had impeccable service from day one! Very professional, listened to what my concerns were and serviced my car with a spirit of excellence! Tim Shaffer and staff welcome you like family. Great atmosphere!

I’ve had impeccable service from day one! Very professional, listened to what my concerns were and serviced my car with a spirit of excellence! Tim Shaffer and staff welcome you like family. Great atmosphere!

Extremely helpful, went out of their way to return car back to me.

Excellent customer service provided by Devin Tyler in the service department.

Despite being from Connecticut and 1,600 miles form Plano, TX, I ended up trading in my Macan S and buying my 911 turbo at Porsche Plano. Samantha Ciccone, the Porsche Brand Ambassador, who assisted me in the purchase process was just outstanding! From reserving the car until I was able to make the trip to Plano to test drive it, going through the paperwork process and the shipping and delivery of the car. All flawless! If you are looking for a new or pre-owned Porsche in Texas, look no further!!

In and out quick. Great people no up sale attempts

I called about 3 weeks in advance to schedule my service appointment. I indicated that if the car needed to be there overnight, that I would need a loaner vehicle. On the day of the appointment, I was greeted outside as soon as I pulled up. Devin made sure all of my information was up to date and quoted me an approximate price for the servicing. The loaner vehicle was ready quickly...that whole process took less than 15 min. My service advisor, Isaac, texted me later that afternoon with a short list (along with prices) of a few maintenance issues he suggested be taken care of. I called him back to request he move forward with the recommendations. He said my car would be ready the following day. Isaac is always very personable, knowledgeable, and accessible. I picked up my car the following day, and the entire process went smoothly.

ONLY PORSCHE DEALERSHIP WE GO TO FOR OUR PORSCHE'S & SERVICE!!! JEROMY BOUET IS THE BEST PORSCHE SALESMAN PERIOD!! TIM SHAFFER IS THE BEST SERVICE ADVISER PERIOD!!

I had my 911 worked on yesterday morning. John took care of everything and did an awesome job. His knowledge and professionalism was beyond my expectations. Very pleased with Manny, The service advisor. He did everything to make my visit pleasent one. I can't recommend John highly enough for taking care of my Car. Great Experience... George W.

I saw a car I was interested in online and contacted the dealership. They had the car ready for me to drive when I arrived. A few days later when I was ready to purchase the car, they had all of the paperwork ready for me when I came in after work. It was fast and easy. Definitely the best car buying experience I've ever had.

Awesome customer service!

Awesome customer service!

Dealership and sales personnel were all first rate.

I have purchased here and have had many of my cars worked on at the facility. Great place but the distinguishing difference is my service rep, Isaac.

Nice job And good communication from my service advisor was great.. very nice customer service overall. Doug

What a sham...they were selling a beat-up Cayenne and representing it as "excellent condition"; and when I asked Jason DeArmond, the so-called salesman, to provide more photos and provide the "inspection sheet the service department did when they took in the vehicle and do a walkaround visual inspection of the car for me (since I am out of state buyer), he simply said "I don't think this is the right car for you". Instead of honoring my SIMPLE request and letting me make that decision of whether it's the right car for me, he lazily said "this isn't the right car for you". What kind of customer service is this? If he won't provide more pictures and tell me an accurate depiction of the vehicle's mechanical/cosmetic condition, what else are they really hiding??????

The car I was interested in (a 2017 used Infiniti) turned out to be less of a good fit than I had hoped. However, I still wanted to post a review for the salesman, Chris Moore, who went above and beyond to make my experience here at Porsche Plano (an AutoNation dealership) a good one. Chris was very knowledgeable, professional, kind and attentive. If you're planning on visiting this dealership, I highly recommend asking for Chris Moore.

The car I was interested in (a 2017 used Infiniti) turned out to be less of a good fit than I had hoped. However, I still wanted to post a review for the salesman, Chris Moore, who went above and beyond to make my experience here at Porsche Plano (an AutoNation dealership) a good one. Chris was very knowledgeable, professional, kind and attentive. If you're planning on visiting this dealership, I highly recommend asking for Chris Moore.

Mark Laurenzi was terrific to work with. My experience was extremely positive and I am very pleased with the new car. I will be back...

I have been looking for a Cayenne Diesel to haul a car trailer and noticed the competitive pricing of quite a few Cayenne at Porsche Plano. Owen picked up my phone call and he was extremely helpful answering promptly my questions and providing the information I requested. As I was not local, we emailed and texted each other over the following few days until we agreed on the sale price of the car I liked. Then Owen introduced me to the financial services director Suzanne to looked at the various service contracts. I appreciated that she emailed the contracts for me to read ahead before I showed up at the dealership. I found the entire buying experience at Porsche Plano very pleasant and will not hesitate to buy from them again.

Just took delivery on a new 2018 Cayenne S Hybrid from Porsche Plano and Owen Scales. 5 STARS to both !! Owen is a pro's pro. Put together a sweet lease package that ended up with lower payments than my previous lease on a 2016 MB GL 350 Blue Tec. Thank you Owen. Wish you continued success.

Just took delivery on a new 2018 Cayenne S Hybrid from Porsche Plano and Owen Scales. 5 STARS to both !! Owen is a pro's pro. Put together a sweet lease package that ended up with lower payments than my previous lease on a 2016 MB GL 350 Blue Tec. Thank you Owen. Wish you continued success.

Got introduced to Chris Moore to discuss a Macan. We really enjoyed his low key approach and his knowledge of the car. After a test drive and visiting other dealers, we returned and bought a Macan S. We love it and highly recommend seeing Chris when you're in the market.

Elmer Carino reviewed Owen Scales of Porsche Plano. 5 stars to Owen for his professional approach and in putting together a great lease package on a new 2018 Cayenne S Hybrid. Ended up with even lower payments than on my previous lease on a 2016 MB GL Blue Tec. Thank you Owen, and wish you continued success.

Isaac is the best service advisor ever. Service is always great at Porsche Plano

Porsche Plano is a great place to purchase a vehicle. Chris Allen is a super salesman and he really did a great job answering all of our questions about our new 2018 Porsche Macan. Suzanne Andries did a great job processing all of the paperwork. All of the employees at the dealership were friendly. Definitely would recommend this dealership. Ron and Beth Beeman

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into “the family” as he introduced us to various members of the staff and showed us the facility.

We leased a 2018 Cayenne from Josh Creadeur. The attention and service were great. Everything about our experience was super.

Nothing but first class service the salesman was down to earth and explained everything to me.They work like a team from salesman to sales manager aplus

I worked with Isaac and he was awesome. Very attentive and a great listener.

Joshua Creadeur was very helpful and great with follow-up on all me questions throughout the sales process. Each time I contacted him, he responded very timely and kept the process going smoothly. I am in Florida and purchased the car remotely from Porsche Plano. I would recommend this dealership based on my interactions with Joshua and my overall satisfaction with my car purchase.

They were very nice and took very good care of me and my car.

We had a great experience! Owen Scales educated us on our new Cayenne and was extremely professional throughout the buying process.

Great experience with them on New Years Day! Came in to see a no haggle Porsche Boxster I saw on line and without an appointment was able to come in test drive the car I wanted and get in and out in very little time. Exactly what I wanted and no pressure and they stayed after close which was early that day to make sure it was completed. Chris Allen is a great and person I have now bought 2 cars from and both experiences have been great. Manager on site Mark was great in supporting and took care of making sure everything was done quickly. Was just what I wanted a red 718 Boxster and has been a pure joy and have not even had too many great days yet. Chris has been top notch sales person following up on each and every sale on how it is going and making sure you know that he is not just there for sales of this car and through the life cycle of this car and next one.

From the time I drive up to Porsche Plano, I consistently receive exceptional service from the excellent customer care to the detailed and accurate work!

The Porsche Plano team treated my wife and me like we were their first and only customer even though we were from out of town . They spent the time necessary to review the Cayenne, it's accessories and options. They were very knowledgeable, thorough and not rushed to move on to the next customer. Great service, friendly atmosphere and no surprises, we could not ask for any thing more. Follow up with our satisfaction of car was superb. Enjoyable transaction!

Saw this red 718 Porsche Boxster on line at Auto Nation. Chris Allen who I have purchased another Porsche from reached out to me to say he was now at this location. Drove up on Jan 1 to look at it as the deal look good on line. Mark the manager and Chris worked well together and car was just what I wanted. Was able to get the deal done and drive out and they stayed last early close to make sure everything happened. Great experience no high pressure sales and Chris Allen has been a great to deal with.

Mark made it a great from the beginning. After a frustrating experience at our local Land Rover/Jaguar dealer Porsche was a breath of fresh air.

Chris Allen was truly the most knowledgeable, professional and yet friendly sales rep I have ever worked with. I was truly wow'd not just by the product but by the service!

Chris Allen was truly the most knowledgeable, professional and yet friendly sales rep I have ever worked with. I was truly wow'd not just by the product but by the service!

The best Porsche dealer in Texas ...hands down

The best Porsche dealer in Texas ...hands down

My wife and I were looking to purchase a new car and we weren?t sure which make and model we wanted. We did a lot of research online, made a list of dealerships we wanted to visit. We spent all day on a Saturday talking to sales agents, their managers and finance personnel. It was the same process, presentation, sales gimmicks until we stopped at the last deslership on our list, Porsche Plano. All that changed when we met Josh Creadeur. He was very professional, knew his product, and went over every detail of a MacanS that we had our eye on. He was no pressure, no haggle! He made us feel appreciated and important. He introduced us to staff, gave us a tour of the entire dealership and made us feel as though we were being welcomed into the family. We purchased the Macan from him and plan on returning to Josh at Porsche Plano when we are ready to purchase a vehicle for my wife. We liked the selection, the dealership, and most of all, they have true professional who is considerate and courteous in Josh Creadeu! Thank you Porsche Plano! John and Gaila Barnett

If you are in the market for a new or used Porche, I highly recommend Porche of Plano. Ask for Mark Laurenzi in sales. He made the entire buying process very easy and great follow up. Same goes for their financial department.

Great car buying experience No hassle, great car. Would buy from again

I had the most excellent experience and professional treatment by the whole company. My service adviser, Tim, did everything promise. And my loaner was most appreciated. Even my Porsche sales associate, David, was most gracious to come over to say hello, 4 years after the sale. I could not ask for better. Thanks Porsche Plano.

I had the most excellent experience and professional treatment by the whole company. My service adviser, Tim, did everything promise. And my loaner was most appreciated. Even my Porsche sales associate, David, was most gracious to come over to say hello, 4 years after the sale. I could not ask for better. Thanks Porsche Plano.

Outstanding service throughout the entire process by Mr Chris Campbell Moore!

Always outstanding. Service is quick and they even wash my car.

Recently took delivery of a paint to sample 718 S, had a great experience with Porsche Plano, specifically Mark Laurenzi. He did a great job showing me a lot of the options before ordering, and during the order process, and kept me updated on the build process. When the car came in he had a few extras installed for me and the delivery process was super quick and easy. Really knows his stuff, definitely would recommend again.

Love this place - consistent great service and Gladwill is the man.

Recently took delivery of a paint to sample 718 S, had a great experience with Porsche Plano, specifically Mark Laurenzi. He did a great job showing me a lot of the options before ordering, and during the order process, and kept me updated on the build process. When the car came in he had a few extras installed for me and the delivery process was super quick and easy. Really knows his stuff, definitely would recommend again.

My service consultant was terrific. Unfortunately, I set up the appointment on line, but when I arrived at the dealership, they had no record of it. They took care of me anyway.

I have bought card from multiple dealerships like sewell etc. However, PORSCHE BOARDWALK was an amazing experience. They had the best car at the best NO HAGGLE price and ther was no pressure what so ever. David Loader and Samatha were great and so was Nicole in financing. The dealership is amazing (better than BMW or MERCEDES dealers in Dallas and Plano. The service was impeccable and the whole experience was fantastic. Please visit this dealer if you are looking at any of their NEW or CPO inventory. As far as I know, They have a customer for life...ME !!!

I have bought card from multiple dealerships like sewell etc. However, PORSCHE BOARDWALK was an amazing experience. They had the best car at the best NO HAGGLE price and ther was no pressure what so ever. David Loader and Samatha were great and so was Nicole in financing. The dealership is amazing (better than BMW or MERCEDES dealers in Dallas and Plano. The service was impeccable and the whole experience was fantastic. Please visit this dealer if you are looking at any of their NEW or CPO inventory. As far as I know, They have a customer for life...ME !!!

Excellent service and the car I purchased was exactly as described.

Excellent service and the car I purchased was exactly as described.

Great dealership, nice knowledgeable staff

Great dealership, nice knowledgeable staff

Tim Shaffer was awesome! For some reason my online reservation wasn't in the system, but Tim took care of everything!

Tim Shaffer was awesome! For some reason my online reservation wasn't in the system, but Tim took care of everything!

My purchase experience with Porsche Plano was exceptional. Sam, my rep, was extremely attentive and her follow-up and assistance during the sales cycle was consistent and professional. She addressed many questions, even before I made it into the dealership. Four months till spring, then perhaps a 718 S... Conway

So there is a dilemma with my follow-up. Porsche replaced the starter and the car fires up crisp everytime, which is really nice. I give that 5/5 stars for that, for the right diagnosis. However, the service should really get 0/5 stars. Actually, negative stars if it was a choice. There was a giant communication issue between Jeff and I. What he heard, and what I tried to convey were two different things. I had three other issues another dealership is fixing when I bought the car. However, I believe I clearly stated if it is covered under the warranty, they are welcome to fix it. (Extra money right?) I was not sure if it was covered under my warranty, but Jeff assured me it is his job to find out. Not stating he had to do a diagnosis first, which is at my cost. Odd, because I told him the exact issue with the car. I know from the dealership I bought it from. However, I lived 6 hours from it. Convenience eh? Second, Jeff stated I was missing a sub-frame piece #987 331 161 05, which he stated is a hazard/unsafe if was missing. He said I would have to sign a form saying I am driving the car knowing it is unsafe, since the part is missing. I never sign this document, nor do not have this to show the original dealership i bought it from. Then the day when I went to pick it up, I was called early in the morning and told it was fixed/ready to go, but was not told until I arrived they needed payment from the warranty company prior. ALSO, I was charged for two diagnostic fees, which I paid because I did want my car. However, I got my car at 5;30pm. I did write two emails to address my concerns to the service manager Aaron Woods and Mike Marsh. Aaron was prompt on responding, but I believe there was a communication issue with him/not on the same understanding. He kept stating his technician needs to get paid, but he said if it pleases me he would refund one diagnostic charge. Both should have been refunded. EVEN WORSE, and this is a giant PROBLEM. Mike Marsh called me, starting talking, and then stated "he needs to look into it, [and] he would call me back". He NEVER did. Like I reviewed, the parts department has been great. The service department is HIGHLY NOT RECOMMENDED. My experience was poor here.

So there is a dilemma with my follow-up. Porsche replaced the starter and the car fires up crisp everytime, which is really nice. I give that 5/5 stars for that, for the right diagnosis. However, the service should really get 0/5 stars. Actually, negative stars if it was a choice. There was a giant communication issue between Jeff and I. What he heard, and what I tried to convey were two different things. I had three other issues another dealership is fixing when I bought the car. However, I believe I clearly stated if it is covered under the warranty, they are welcome to fix it. (Extra money right?) I was not sure if it was covered under my warranty, but Jeff assured me it is his job to find out. Not stating he had to do a diagnosis first, which is at my cost. Odd, because I told him the exact issue with the car. I know from the dealership I bought it from. However, I lived 6 hours from it. Convenience eh? Second, Jeff stated I was missing a sub-frame piece #987 331 161 05, which he stated is a hazard/unsafe if was missing. He said I would have to sign a form saying I am driving the car knowing it is unsafe, since the part is missing. I never sign this document, nor do not have this to show the original dealership i bought it from. Then the day when I went to pick it up, I was called early in the morning and told it was fixed/ready to go, but was not told until I arrived they needed payment from the warranty company prior. ALSO, I was charged for two diagnostic fees, which I paid because I did want my car. However, I got my car at 5;30pm. I did write two emails to address my concerns to the service manager Aaron Woods and Mike Marsh. Aaron was prompt on responding, but I believe there was a communication issue with him/not on the same understanding. He kept stating his technician needs to get paid, but he said if it pleases me he would refund one diagnostic charge. Both should have been refunded. EVEN WORSE, and this is a giant PROBLEM. Mike Marsh called me, starting talking, and then stated "he needs to look into it, [and] he would call me back". He NEVER did. Like I reviewed, the parts department has been great. The service department is HIGHLY NOT RECOMMENDED. My experience was poor here.

Not the best experience at a service department, specifically for carrying the Porsche brand. Park Place will now have our business. To the point, I have a few concerns with the execution of services and demeanor, yet the overall issue lays with their communication. Good luck getting a hold of anyone in the service department, as you'll spend most of the time routed to the receptionist and find your emails unanswered. This can go on for a week. If it wasn't for the online interface, I may never have had my 991 or Cayenne scheduled for a service. After the experience with my hybrid, I took my 991 to Park Place and had an absolutely great time working with them. Took one call.

Loved Jason who my sales lead and the end to end experience of car selection down to purchasing my choice.

Loved Jason who my sales lead and the end to end experience of car selection down to purchasing my choice.

Just picked up my 911 Targa 4 GTS from Porsche Plano. My sales person Josh Creadeur was great to work with. Not only was he friendly, but he guided me in selecting the perfect car for my needs. He completely changed my view of the car buying experience. No pressure sales, answered any and all questions and made the process seamless. I would highly recommend Porsche Plano but also Josh. If I could buy all my future cars from him I would. Thanks again Josh!

Our experiences was great! Our salesman made everything so easy!

Our experience was great! The salesman made everything so easy!

From the moment we walked in till the moment I drove out with in my Macan, the experience at Porsche @ Plano was simply stellar. What made it special was the high touch service Jeremy Boulet provided. He made the whole experience thoroughly enjoyable and kept me updated during the entire process as the car got built at Stuttgart through its transportation and afterwards as we got further enhancements done to the car such as lo-jack etc. I would definitely recommend this dealership and especially Jeremy to any of my friends and family!

Isaac is the best, always professional and friendly.

Excellent staff! Everyone was patient with questions and eager to give me a fun buying experience. No pressure.

Buying this Porsche was quick and efficient and the car is a lot of fun to drive.

By far, the best and easiest car buying experience I’ve ever had. Jeromy Boulet was fantastic. He makes buying a new car simple and hassle free. No more spending half the day trying to get a deal done. From start to finish, I had my new car in about 2 hrs, washed and ready to roll. I highly recommend Jeromy and the Porsche Plano dealership.

Exceptional service and very professional. I bought a 2018 4s Panamera. I dealt with the service dept regarding my older Panamera and they were great as well. As a business owner my time is limited, they respected that and worked around my schedule. I highly recommend!

Exceptionally good experience. Can't think of a thing Porsche of Plano could have done better.

My wife and I were looking at purchasing a Lincoln MKT from this dealership. Due to the fact we live 800 miles away I didn't know how it would work to buy over the phone/emails. But they do it regularly and knew everything we must do. When my bank sent the check USPS lost the check and the process took a week longer than it should have and they we patient and had no problem waiting to work through the problem. Haven't received vehicle yet as it will ship this next week but would do business with them again anytime.

One of the best car buying experiences I have had. Salesperson was knowledgeable, patient, friendly and very helpful Dealership was great looking with really pleasant personnel. In addition my wife got a great car.

One of the best car buying experiences I have had. Salesperson was knowledgeable, patient, friendly and very helpful Dealership was great looking with really pleasant personnel. In addition my wife got a great car.

I went to Porsche Plano 2 weeks ago and met Jeromy who make the whole experience a pleasure. Next day a was driving a fabulous Carrera S. I will be back next year to get a GT3 :) Eduardo

Hi We bought our Porsche Cayenne at this dealership and we received excellent service from Adrian Jacobs. He was very knowledgeable, friendly and efficient with his responses and follow ups. It was a pleasure working with him!

Hi We bought our Porsche Cayenne at this dealership and we received excellent service from Adrian Jacobs. He was very knowledgeable, friendly and efficient with his responses and follow ups. It was a pleasure working with him!

Owen was great and walked us through the entire buying process as well as the car

General Manager, Craig, was super helpful and took his time to talk to me about the value of pre-owned Porsche and the warranty involved. I am so happy I decided to run by there after checking out Porsche's elsewhere! I am very happy with my purchase and the service from Sales Manager, Owen, who walked me through all the details on operation of the vehicle!

General Manager, Craig, was super helpful and took his time to talk to me about the value of pre-owned Porsche and the warranty involved. I am so happy I decided to run by there after checking out Porsche's elsewhere! I am very happy with my purchase and the service from Sales Manager, Owen, who walked me through all the details on operation of the vehicle!

General Manager, Craig, was super helpful and took his time to talk to me about the value of pre-owned Porsche and the warranty involved. I am so happy I decided to run by there after checking out Porsche's elsewhere! I am very happy with my purchase and the service from Sales Manager, Owen, who walked me through all the details on operation of the vehicle!

I've tried calling their service desk several times over the course of this/last week and no one ever answers. I finally got someone in customer service and she took my details and said they'd call me but that was 3 days ago so I ain't holding my breath. I'm new to Dallas so I guess I won't be using them for servicing my Porsche or any new additions to my garage.

I recently purchased a Cayenne from Porsche Plano, my first purchase from this dealership. Our salesman Jeromy was a pleasure to work with - he was professional, friendly, and knowledgeable, and went above and beyond to ensure the process was smooth and stress-free. Great experience!

Overall very good experience. Very helpful sales rep.

very very nice

very very nice

Dealt with parts. Good people

Dealt with parts. Good people

I get great attention to my Porsche needs at Plano Porsche. Communication from the staff is spot on and the work I've had done on my cars is right the first time. The guys in the parts department are great and my hat's off to John G. for the fine work he does and the Service staff for their support.

Great service. Worked with me to ensure that the purchase was exactly what I wanted...were even able to get the wheels that I wanted on the vehicle. Great buying experience.

We had a great experience buying a 2017 Macan. Jason was our salesman and he helped us overcome difficult timing issues to get the car. Thank You, we love it!

OUTSTANDING service and follow through by Jeremy salesperson

Great. I would recommend this dealership to all my close friends. Great service. Great car.

Thank you Becky! Got in and out quickly and the car wash was so appreciated!

The salesman Was very nice and helpful with me . Also he clear up all information about my car and give me some advise in some point . He was the best salesman I had work with him

Purchased three vehicles since 2010. Extremely satisfied with the entire experience. They perform all of our service on the Porsche's. We are always treated fairly. They truly go about and beyond. The relationships we have formed at Porsche of Plano we consider friends.

The purchase process was very efficient and professional. In all the amount of time spent test driving two cars, coming to terms and walking out with the keys was no more than 1 1/2 hours.

Neil was very helpful and went above and beyond most salesmen. I really appreciate him taking a personal interest. He is definitely an asset to Plano Porsche!!!!!!!!!

Top notch buying experience. It was painless, professional, knowledgeable, friendly, and very helpful. Sales guy (Owen) was great.

Technically I would give them a 2.5. My vehicle got fixed and they did me a "favor " by picking up a portion of the cost of a known issue. Note, an issue that the service representative said should be a recall issue. Problem is that Porsche typically repairs these in warranty and mine is super low miles so it went bad right after. So ok they did me a solid. The unprofessional portion came 2 weeks after completion by calling me because the sales representative forgot, his words, to add tax to the bill and portion they picked up. Now 400 bucks isn't a lot, but I won't be back. I hear Park Place is much more honest.

I have been a customer for over 6 years. Always pleased with this dealership

Fast and easy car buying experience. Professional and knowledgeable staff:

Samantha at Plano Porsche helped me purchase my Porsche. She was helpful in every aspect of an online purchase from halfway across the country. I don't believe I could have done this without her. Thank you Sam!

I scheduled my first oil change online for a 10 am time slot. The oil change took over 2 and a 1/2 hours. At one point I was told some of the staff had gone to lunch and it was going to be a little longer. Really, they leave for lunch but I can't because the oil change is taking more than two hours!! They never gave me updates on what was taking so long. Then I get my bill for $220 for an oil change! When leaving they tell me the next service will take over 4 hours. No way will they do my next service or any other work on my vehicle ever again.

If you are a serious Porsche enthusiast or collector DO NOT BUY HERE. I bought 2004 911 Turbo X50 Cab with assurance ALL systems fully functional on the car - and paid their asking price. They shipped the car to me in NC with inoperable rear spoiler and after many calls and emails told me to go away. Do not employ them for PPI. This was intentional despite Sales assurances in writing. Mike Marsh, general manager will not support their deals after the sale, whatever the case. Local Porsche dealer estimated $4000 fix. Plano disabled the spoiler warning light so untested. Their "great " 125 point Autonation warranty inspection program is worthless. This is my 16th Porsche and first review.

Everything was great!!!! From the beginning to delivery!

Best customer service that I have ever received was from Owen Scales. He went above and beyond to make sure that everything that I asked for or wanted was taken care of. Thanks Owen and I will definitely pass your information to my other colleagues that are considering buying a Porsche.

Enjoyed working with Jason who was very professional and took the time to explain the process.

I had been looking to purchase a Panamera for over a year. I had contacted dealerships across Texas and received the best service and response from Plano Porsche. Specifically, Colin Kurth was professional and responsive. I thought he did a fantastic job and would return to Porsche Plano to purchase a vehicle again.

The people that run the Service department are the reason for: EXEMPLARY Service?????? Issac is AWESOME and you are very fortunate to have him??????

Great service provided. Ask for Isaac or Tim when getting serviced. They know their shit, and always professional. I've never had any problems or paid for service I didn't need.

Best service on my GT3 that I have ever experienced. John Gladwill is top notch - goes above and beyond to make sure the service is +1.

Was in for annual state inspection- in and out, quick service.

I have owned 3 Porsches and absolutely love the service at Porsche Plano!

Isaac took care of me when I had problems relating to an oil change done elsewhere. The service was professional and cost less than I expected.

Tim Schaeffer always provides top notch service. We've gotten 2 Porsches from Porsche Plano and always had a great experience. Would recommend them to anyone - both the car and the dealership!!

Horrible and very unprofessional experience with Mr John Gladwill and Porsche Plano. Attempted to take unfair advantage of my wife's inexperience with vehicles.When I drove up with her the next day in our Porsche, Mr Gladwill was shocked and appalled. Sad that this day and age salesmen take advantage over women searching for cars. Would definitely not recommend this dealership.

Took my 2016 Cayenne in because the car was "spurting" every time it was engaged. I call the service department and was told to bring it in because the Cayennes of that year was having issues that they were well aware of. My car was taken and I was given a loaner, the whole process went smoothly. I was very please with the people and with the job done!

My experience was great everything went along smoothly as planned.

My service adviser is the best. He got my car right in and service was complete before I expected!

I had my state inspection and it was done in no time flat and with a car wash to boot!

Excellent customer service. I would highly recommend this dealership if you are in the market for a new or used car.

it was a Good service , knowledgeable Advisor and fast turn around

Nice experience with professional people and expeditious service!

Tim Shaffer did an excellent job of working with our extended warranty company to get the most out of our coverage. Excellent Service!

Mark, was a pleasure to work with. Very professional and very knowledgeable.

Service appointment was easy to make by phone with Devin, ready at the scheduled time and performed as expected. Time to perform was what I expected it to take. Car was washed, interior cleaned and came out looking great. I have had the car serviced here, at the dealership where purchased, since new with the same results each time. Very satisfied with their service. I would recommend to anyone.

Great experience, easy to work with, very knowledgeable

Devin was great. Communicating with me the entire process. Very good experience working with the staff at Porsche of Plano

Loved the whole process! I was following Adrian Jacobs to his former dealer and I was very impressed!

Great purchase experience David Loder took great care of us.

Was a pleasure. My car, papers were ready when i showed. Thank you for making it very pleasant.

The Serbia was first class from the minute we walked in the door to the time we left. Our salesman Mark was very knowledgeable about his product and answered all our questions.

Isaac is the best always go to him if you need your car serviced. Don't go to Jeff he is very rude and does not talk politely with anybody

With many car dealers you feel like you come away with covered in slime, always feeling something dirty just happened. But it was completely different with Porsche of Plano. I came away grinning from ear to ear. The car had something to do with it but overall experience added to the smile too. I was surprised at how much the staff seemed to exude interest and love for Porsches and their customers. I never felt pressured or that they were hiding something. They were very upfront and patient. They knew this was a big decision for me and wanted to make sure I was completely satisfied. And I was! Highly recommend Porsche of Plano. Great staff, Collin and Sam were amazing. Great facilities. If you are in the market to get a Porsche in Dallas, this is the place to go.

Great service. Great loaner car. The work was properly done and the car was washed.

Labor and parts costs are obviously high, but repairs are done right with qualified mechanics.

It was an excellent experience, no haggle, decent offer on our old trade in. They took care of us

Good location, easy to get there, clean setting, friendly service people

Excellent service and pleasant employees. Made the purchase and trade quick and easy.

Simple and easy. Car was ready to go in the time I was told. Service was explained and also my next service was discussed.

Three years ago we purchased our 2014 Porsche Panamera 4s from John. We live in Colorado and drove here to purchase from them, that is how great they are. We came down yesterday to look at another Porsche that we are purchasing from John too. John and his people are the BEST!!!!

Recently bought a new 911S from Mark L at Porsche Plano, and it was an great experience. The process was smooth, easy and there were no surprises. I'd highly recommend both Mark and Porsche Plano.

Service was amazing. I have owned numerous other high end cars and Jeff was the best I have ever had. Very professional and thorough with constant updates during the whole process. Coupled with a great demeanor.

Really appreciated Samantha for all her help as well as the manager Jon. Highly recommended. I bought a Macan S and it was a great experience.

Isaac went above and beyond the call of duty to get my car repaired!

Had a great visit today. Thanks to Neil for sharing his love for cars with my son.

Owen was extremely helpful and polite throughout the entire process, from our first visit to ordering and receiving my new car. Thanks Owen!! Sherry

Very pleased with my purchase which went very smoothly

Awesome as always. Devin takes great care of me every time I'm in there.

Tim Schaffer in service is one of the best! Always goes above and beyond to help me quickly without a wait.

Samantha provided the right amount of knowledge and support in my purchasing process. I was very satisfied with the entire experience and staff at Porsche Plano. I would recommend to others to purchase from salesperson and dealership

We came in 15 minutes before closing time. Our sales person David did not make us feel bad for being there so late or keeping him late. We had our own financing, but it was delayed due to our bank'statement processes. He was very patient and had my car ready 2 days later. It was a great experience and I will definitely be a repeat customers should the opportunity present itself!

Devin takes great care of me when I need service in my Macan. He's extremely polite and patient.

Very pleasant, sales person was very responsive and helpful.

Plano Porsche is the best dealer in Dallas / Fort Worth. From sales to service and everything in between.

very professional. All work completed in time frame promised. free loaner

I requested info on a vehicle that unfortunately had already sold. The nice people at Plano Porsche let me know if was sold and continued to stay in contact anyway and have offered several other solutions. So far, there is nothing that fits what we are wanting but it's nice that they cared enough to continue emailing me and trying to provide a solution

Annual Maintenance performed on time. Loan car was quickly provided.

Great experience! Got exactly what I needed from Colin. Ironically, I have never met him in person yet. Was his day off when the opportunity presented. And a big Thanks to Mark L. for managing the "handoff". Bob

David was great to work with, and very knowledgeable about Porche. What a great asset he is to the dealership! The overall experience was excellent.

The trade in offer was fair and the asking price of the vehicle was fair. One of the best car buying experiences I have ever had.

Great experience of buying a new car from Mark Laurenzi . Would definitely buy from him again.

Jason had the car ready when I arrived. We took a complete test drive on the tollway. The Audi A8L is a cruiser and needs to be 'air'd out' on a good road. The car was presented in very good condition at a competitive price. The offer for my trade was about 10% low. I returned the next day with checkbook and printout of a national used car price book. They agreed and we closed the deal. Some minor issues were handled immediately. Talk to Jason.

My sales person, Jason DeArmond, was great to work with and very responsive to my many questions about the car. I bought it sight unseen based on his help with inspecting the car, photos he took and answers to my questions. He even contacted the former owner for me to verify whether the car had been tracked.

Excellent Customer Service. Honest and Great employees. Enjoyed doing business with them.

I took my Porsche 911 in for annual service and maintenance. The service I received was exceptional as it always is when I visit Plano Porsche.

Adrian did a wonderful job helping us choose the right car for our needs. We love our Cayenne!

Working with Mark was terrific! My family has purchased several cars there and love the experience.

Reputable credible sales people. No pressure buying.

Good experience and very easy. I love the Macan and look forward to driving it for many years!

Perfect service department. It was my first visit and great staff.

Mark, our salesman, was very accommodating in making our purchase smooth. We had a time constraint on the actual purchase day and he did the paperwork in advance to help with the process. He also kept us in the loop on delivery dates, etc. It was very helpful to know he was on top of the sale!! Thanks, Mark.

The service took much longer than expected considering the nature of the repair. I had requested return of my old parts so I could use them as a core on a rebuild. The service writer acknowledged and agreed to put the parts in my car but failed to do as promised. When I asked about the location of the parts I was told they were thrown away and could not be retrieved. I told the service writer that I needed a remedy but he ignored my follow up emails. This is a dealership that sells cars $100k+ and I would expect better than just a two sentence email with no offer of a solution.

colin is personable, honest, and knowledgeable. he is a pleasure to work with. i will continue to buy cars from colin.

Very pleased with the experience. The car is wonderful, and the staff was easy to deal with and helpful. I felt the deal was equitable, and my trade-in was properly valued.

Recently bought auto and had excellent, fast, no haggle service from Josh. He also called back a few days later to make sure everything was going well.

Excellent service, customer service and follow up. Overall, everyone I interacted with was positive, professional and very helpful

Service completed professionally. The serviceman was very informative and communicated with me about all the issues.

Outstanding customer service experience. The sales process was efficient as well. Great people!

This was the best vehicle purchase experience in my entire life. Owen Scales was extremely friendly and knowledgable. When it came time to sit down with Nicole and run the paperwork, she had everything in order and this was the easiest finance process I have been thru as well. The purchase from start to end seemed like 1/4 the time I have had to deal with other dealerships.

Porsche Plano is a nice facility but the Sales & Service department are mediocre at best.

David Loder was our salesman. He was a great non pressure salesman to work with and very knowledgeable about the Porsche line of cars we were interested in. He was also very friendly and courteous.

I had such a good experience buying my Porche Macan GTS from the Plano dealership. I did a lot of research before making my final purchase. I chose Plano Porche because they had excellent customer service and the best price. Once I decided on the Porche Macan GTS the buying experience was so easy. We did everything over the phone and picked up our Macan. Jason was awesome. He was very knowledgeable and patient. I had never owned a Porche and I had many questions. I'm so happy with my purchase and will definitely be back to buy me next vehicle from Jason Dearmons from Plano Porche.

We recently purchased a two vehicles at Plano Porsche. I can honestly say it was the best experience we ever had Porsche Plano dealership. Jeromy he is awesome sales person and great customer service skills. Thank you all for your help buddy.

Great Customer Service by Jeromy. Always recommend buy car from here

Always excellent service and quality work! Very welcoming dealership that goes above and beyond my expectations. Thank you, Isaac!

With 12 months remaining on my 2014 Porsche Cayenne S lease, I stopped by Porsche Plano to start looking over my options. I was intrigued by the Macan and wanted to see if it would be a candidate for me when the time came. Josh Creadeur did an outstanding job demoing the Macan and discussing my options which turned out to include Porsche releasing me from my Cayenne S lease and putting me into a beautiful 2017 Macan GTS. Josh addressed every question, helped me get credit for remaining warranties I had on the S like wheel and tire warranties, and throughly reviewed the operation of the Macan before I drove away. His professionalism, follow-up, and friendliness were refreshing! I highly recommend seeing Josh at Porsche Plano!

Excellent Service. The Service Advisor Issac goes always above and beyond to make sure everything is taken care with your vehicle.

The sales person, Jason did an extraordinary job assisting us. He is very knowledgeable about the vehicles and patiently explained the differences of the models, introduced the new features and even helped us programed both keys after we bought the vehicle. He doesn't play the number games but help customers in any way he can. He's very professional and nice to work with. The lady who processed our purchase papers is also nice and organized. Our auto purchase processing was pleasant. We highly recommend this dealership, especially the sales person Jason.

The team was helpful. I forgot my car insurance card so they had to drive me home and pick me up. Sorry.

They have the Porsche I want, someday�I love that place me and my ex- husband had a Porsche each....mine was silver, his was midnight blue...Now the midnight blue one will become my son's who will be in the 11th grade next year at Allen high school ...a 1989 928...a classic, in mint condition, with sunroof. So proud�

Best car buying experience ever! Sales guy, Joshua, was exceptionallly knowledgeable and a very non pressure sales rep.

Isaac Madrid is always very helpful and reliable. My appointment went very smoothly.

Well-experienced, highly trained service technicians along with high quality, responsive customer service at this dealership that regularly works hard to make the customer happy.

This was our second visit and I ordered my car from Owen Scales.

As always, EXCELLENT service - excellent quality, very professional and quick turnaround!!!

I worked with Mark at Porsche in Plano. He made the experience easy and actually enjoyable. He helped me custom order my 2017 Boxter 718. After it arrived he helped me with all the presets including coming to my home and helping me with programming my garage opener in the car. Very nice show room and friendly people all around. This is my 3rd time buying/leasing a car from them.

Great service and prompt on communication on the needed repairs. Worked directly with my warranty company to approve charges. I was given a nice clean Cayenne to drive all weekend.

Mark gave us great service without pressure. We were able to purchase the vehicle and take it Home. The trade in was fair,

Always treated with the best service and quality Tim Schaefer has always been a pro and made sure I was treated extremely well!

Isaac is awesome is a great guy. the worst part of servicing is it is unnecessarily expensive. there is nothing special about anything so not sure why you charge so much. this is one thing that Porsche should improve.

All was done on time and as quoted. The writers were all helpful as were the business girls and the car rental person.

Tim is one of the main reasons for us continuing with Porsche

This was by far the best experience I have ever had at a car dealership! Very friendly and professional!

Quick excellent service! Battery replaced at no charge and vehicle washed.

Great, I was given a great loaner and the service was spot on!

I've been coming to Porsche Plano for the past 11 years. It's the best service department in town!!!

This was the first Porsche purchased by me. Colin provided excellent communication and exhibited a great knowledge of the product. I will definitely recommend him to anyone interested in buying a Porsche! Colin made the experience fun and easy which is not common for car buyers! Great Job Colin!

Excellent Timely. Excellent service rep. Very good communication

Good service n explain how to do the ? n I like car when my friends wanna buy a car ? I will tell my friends go to dealer from Plano ?

I had a great experience dealing with Jeff at Porsche Plano. He was very knowledgable and personable. He ensured that I fully understood the repairs that were to be made and personally ensured that the repairs corrected the issue.

As always, the service at Boardwalk was excellent. Fast, friendly. I never have to worry about any difficulties with their service department.

Great experience! Fantastic knowledge and Mark makes it easy.

The sales team was very knowledgeable and pleasant to work with.

I've owned multiple Porsches from multiple dealers and Isaac Madrid at Porsche Plano does the best job of all service advisors with my 2 Porsches, and Plano Porsche has been very professional and accommodating my service needs.

The lease on my Mercedes is almost up and was considering a Cayenne GTS as a replacement. The sales guy was texting the entire time during the test drive and could hardly tell me anything about the car! I will definitely not buy a Cayenne from Porsche Plano! Taking my business to Park Place Porsche!

First time there and the service was great!! Even though I had my lil ol Chrysler 200, they still treated me like I own a Porsche.. So now I want one. Lol I will definitely be there every time I need nitrogen in my tires..��

Great experience. Diagnosis and repair went quickly. Car was clean when returned to me.

Great service, knowledgeable sales staff, Josh was great to deal with. Was in and out in few hours, behind the wheel of my new Porsche Macan S.

Really nice experience, all the people working there are very helpful and attentive all the time!

Great service......................................................................

Our sales representative was Jason Dearmond. He was really great to work with and made our car buying experience fun and exciting.

From the first test drive, I needed the Porsche Cayenne GTS! What a great looking car that is not only practical with driving around my teenager and her friends but is also lots of fun to drive. Jeromy Boulet made the buying experience a breeze with helping me build the exact car I wanted, updated me along the way of where the car was in line at the factory to when the boat would arrive at the dock. Once the car arrived, Jeromy gave me a great walk through of all of the cars features (and there are a lot!) and has followed-up with me on how the car is doing. If you are looking to buy a Porsche go to Porsche Plano and ask for Jeromy! And when you rub your brand new wheel against the curb, call him up and he will take care of it!

I have a Porsche Turbo S with PCCB's and center lock wheels... I needed a tire repaired, but it's not a car you can run down to any shop to get fixed, you need special tools to remove and replace the wheels. They were able to fit me into their very tight scheduling like I was their best customer, and treated me as if I were getting a very costly repair made. Topnotch facility and staff. Can't say enough about their customer service, and dedication to meeting the customers needs.

I worked with a very experienced salesman name Jason, he was outstanding. The firm business shake was a winner and he knew how to operate every button in the car. I highly recommend this young man.

Matt Williams did a super job and took care of all the details. Finance person was excellent as well. Car is in perfect condition and a joy to drive.

Neil Conklin and staff were great. Car is beautiful, my wife's vehicle. White Panamera with grey interior. Finance staff was very diligent.

The service department and shop always fixes any problems I have with my 2002 996 to keep it alive.

My salesman, Neil, and the internet manager, Mark, made the decision easy. They worked together, even though I made contact separately, and helped me decide on which Cayenne to purchase. My internet/Edmunds price quote was immediately honored by Mark, and Neil made me aware of special leasing incentives on the eHybrid. All in all, a good buyer experience.

My car was serviced quickly and promptly, and the cost was in line with the original estimate. I was provided a loaner and so avoided any inconvenience. Excellent work.

Joshua Creadeur was so helpful and patient with me as went thru the process getting my new Panamera. I'm in the customer service business and he is the kind of guy I would welcome on my team anytime.

All the staff are very friendly and knowledgable, parts, sales, service, admin, management. The best Porsche dealership I have been too, and I have been to many over the years and in many countries. My personal favorites are Mark (Sales), Larry and Robert (Parts), Tim (Service).

I've bought many cars in my life (too many to be exact) and working with Colin and Jon at Porsche Plano was by far the best experience I've had. They were straight-forward and really made the process nice and easy. Thanks guys!

do not give loaner cars w advertsising!! will not accept again. thank uou

Somehow all of my basic service sort of fell into line and I had to get new tires, brakes, rotors, oil change, etc done. From start to finish all of the work was done professionally, quickly and within the cost estimate I was given. I count on Porsche of Plano to have updated and current information about all of my vehicles and to know and understand what my driving habits and needs are when I come in for service. Isaac is amazing and never fails to be on top of all maintenance issues and always returns my car detailed and like new! I can't say enough great things about Porsche of Plano! My salesman, David Loder, also followed up personally to make sure all of the work was done properly and to my satisfaction. He is an outstanding salesman!

Car was serviced in a timely manner. All representatives of the dealership were very courteous and helpful.

Once again...no problems...dropped off and picked up when promised.

the service and parts are both top Aron and his team and Larry and his team are both the best thank you

the service and parts are both top Aron and his team and Larry and his team are both the best thank you

Excellent and our salesman Jeramy was very helpful and accommodating.

Very quickly replaced defective part. Nice touch for service rep to walk me to car and ensure all ok. Also appreciated offer or car wash.

I was very pleased with the experience of bringing my 911 in for service as I have been in the past as well. Mr. Devin Tyler was very helpful, courteous and professional. Mrs. Elizabeth McDonald was extremely helpful as I left my copy of the bill at the dealership. I called and Mrs. McDonald was quick to answer the phone, not always my experience in calling, and was quick to help me by finding my receipt on the computer and e-mailing it to me. (She was thorough in verifying I was who I said I was). My only disappointing experience was in speaking with a sales rep (I won't reveal who) about the purchase of a Cayenne, this person said they would e-mail me info on the vehicle (no brochures available) and a link to a site that would estimate the value of my trade-in. I've not received either. I have to assume this person misplaced my contact information. A minor inconvenience that I probably shouldn't have mentioned.

Issac was great. I had a blow out and needed a new tire plus some minor buffing/cleaning of a quarter panel. Work performed was excellent

Hadn't planned on going with a Porsche, but salesman and process were excellent. Car drove like a dream

This is the last time I plan to use the Plano Porsche dealership because they have failed to fix issues with rattles, told me a brake noise was normal when I later found that there was a problem, and the latest loaner car was so dirty that I had to take it to be cleaned before I could use it because they had no one there to clean it. Now in the market for a new car, I don't think it will be wise to use this dealership any longer.

I'm happy with the service I received from Jeff on my Porsche Cayman S

Have been here twice in the last two months, service both times has been excellent. The first was to bring our Cayenne S in for drivetrain service. Couldn't be happier with the results. Yesterday however, I brought in my 911 turbo for an alignment. The car was feeling nervous at high speed, not planted and secure. Had John Gladwill perform the alignment, he REALLY knows his stuff. He is the go to guy in DFW for alignments for these cars, I don't want anyone else messing with my turbo but him. Took the time to call me a few times throughout the process to nail down what I was looking to achieve with the car as well. Thanks John, for a fantastic job once again. Not to leave out the rest of the staff, our Service Advisors both times were great, Isaac and Devin. Courteous and professional. Keep up the good work guys. Only complaint I have is that I wish you were closer to me! :)

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

Everyone at Porsche Plano is professional and friendly with no sales push. Jeromy Boulet was excellent in helping me purchase my first Porsche. I would highly recommend them.

Porsche Plano, the best Porsche dealer in Texas, quick response, accurate, reliable. Just perfect.

It was difficult for me to find the Cayenne that my wife was looking for, but Porsche Plano had it, I started the buying process and finished it all by internet, I was gladly surprised by the attention of Colin. We had to drive from Houston all the way to Dallas, but my family and I don't regret it because when we arrived, everything was ready and set to go. Definitely recommendable.

Dropping off my car & getting in a loaner took about 10 minutes. The next day Isaac called in the mid morning hours to give me an update. I appreciated that because I was able to plan my day & know about what time would be done. On my way to pick up my car I requested tires be rotated & Isaac made sure it was done before my arrival. The work was done in a timely manner. Outstanding service by Porsche of Plano.. Thanks to all!

Was very happy the deal was handled and happy to join the Porsche driver club.

Finding the first Porsche Cayman at this dealer was by chance. Now we have purchased three vehicles there and are a loyal customer since 2010. W do all of the business there that we can, Visit regularly, sometimes just to visit a bit. this dealer has us completely spoiled. Enough so that we expect to be treated this well everywhere we go,,,,,,, most know that is simply not the case. We can not compliment them enough, from sales, to service, the technicians, parts, and the entire staff. The all have us spoiled. It would be a very sad day if anything ever happened to change our experience at Porsche Plano.

Thank you so much, Adrian and everyone involved was wonderful. He helped me find the exact car I wanted and I am so happy with my entire experience. I am looking forward to a continuing relationship and will definitely refer people over.

I recently moved to Dallas and even though I didn't buy my cars from this dealer they treated me as if I was their best customer ever. Definitely there is no substitute for this dealership!

Service provided was very efficient. Service personnel were very professional and helpful.

I recently purchased my second Porsche after owning Mercedes for many years and driving roadsters most of my life. Plano Porsche has never failed to deliver exceptional, courteous service. Buying my new car was a breeze, My salesman knew exactly what I wanted in a car and found me the perfect vehicle to enhance my driving experience.

I recently purchased my second Porsche after owning Mercedes for many years and driving roadsters most of my life. Plano Porsche has never failed to deliver exceptional, courteous service. Buying my new car was a breeze, My salesman knew exactly what I wanted in a car and found me the perfect vehicle to enhance my driving experience.

Efficient, friendly service by a staff that knows how to deliver a superior customer experience.

Everyone was very helpful. Ms. Fairbanks exceeded my expectations by calling my auto insurance company to ascertain coverage as my proof of insurance had expired. She was kind enough to print proof of insurance for all of our vehicles. David Rosenberg was also very helpful.

I spoke with the dealership GM and he made it right

Staff was friendly and customer service was fantastic as usual. Highly recommended .

It was the most pleasant experience anyone can have when buying a car. I spoke with Matt and Nicole and immediately they made me feel protected and confident which was really important as I was buying from a distance. They managed to work around my difficult finance requirements and were extremely friendly and professional all the way but especially with the documentation. Their job is really to satisfy customers beyond expectation and they really love doing it. I am thrilled with my 991 C4S and will definitely buy from them again. Thank you Guys!

My wife is always treated extremely well any time her car is in need of repair. I travel a lot for my job, so I don't have to worry about her being taken care of. Extremely professional and accommodating!

Purchasing a new vehicle can be exhausting to say the least. That was not the case working with Jeromy and John at Porsche Plano. As a matter of fact, I am pretty sure that my wife and I wore them out although they were very patient and professional throughout the entire process. We switched from one model to the next several times and Jeromy was more than happy to educate us on every detail to make sure we made the right decision. Without a doubt the first time I felt at ease with no unnecessary pressure or slick sales tactics. He allowed us to go through the process at our pace and genuinely helps us find the vehicle that fit exactly what we wanted. I am so happy with our experience and Porsche in general that I am planning to purchase another model when available next year. I highly recommend giving Porsche Plano a shot at providing you too with outstanding service.