I thought having my daughter was the highlight of my life until I got to see her smile the moment she sat in my Panamera Turbo! Ming was incredible in helping me find the best car along with his incredible customer service. He definitely goes above and beyond!

I recently had the pleasure of experiencing top-notch car repair service from Porsche Plano. Overall, the experience was outstanding in every way. From their expertise and professionalism to their excellent customer service and impeccable repair work, they exceeded my expectations in every way. I highly recommend them when you are in need of reliable and trustworthy car repair service.

Excellent work, great customer service, great environment and Dealership

I was at Porsche Plano for Macan general service, their quality of service is good removed one star as I felt one of them is not honest in doing his job

Great Service, Pat, was excellent with the replacement of my windshield and a TPMS issue that I had… highly recommend them

My Experience was very pleasant. I was greeted from the time I entered the doors and imnediately provided assistance even though the dealership was closing in 45 minutes. There were no shortcuts taken as I was guided through the entire process while everything was thoroughly explained. Everyone went above and beyond from my Sales representative David L to the Sales Manager Eric as well as the Finance Manager James. Thank you for a wonderful Experience and restoring my faith in the dealership process.

Ryan was knowledgeable and informed me if the aspects of the work being done.

I came in without an appointment with a nail in my tire. They got me in immediately and even gave me a loaner car. This was my first experience with this service department as I only have 400 miles on my car. I couldn’t be happier!

I had an amazing experience here today checking out the 992 GT3 RS. The sales people were very kind even though they knew we were there to take videos and pictures. They offered my grandma water which was very kind. The sales people were very kind and also encouraged us on taking photos for as long as we need.

Confidence from start to finish! Chris turned a purchase into an event. Top shelf representation throughout the dealership.

I had the trust and confidence in Chris that I booked one way flights for my daughter and myself to purchase a car from him. Perfection rained down throughout this process with Chris being kind and accommodating every step of the way. A car is just a car, but the road to getting into a new vehicle is determined by the team you are working with. Thank you to Chris and the team at Porsche of Plano!!

Service was great. Manny took great care of me and my vehicle. He kept me informed throughout the process and made sure my vehicle was ready the same day. The facility is great and very accommodating. Vehicle was also washed and cleaned upon return. 5 star service for sure!

As usual I give John Gladwell 5 stars for his mechanical services.

I was there a couple of weekends ago for an oil change. As I checked in, my service adviser, Manny Venegas mentioned that a recall had been issued for the vent system of my vehicle. I was offered and given a "loaner-car" while mine was being serviced. The entire process took no more than 3 - 4 hours. Great friendly and convenient service.

Tim Schaffer and the other service advisers here are Fantastic.

The store is why I bought my new Porsche Cayenne from. It's just a pleasure doing business here from purchasing the vehicle to take it in for service or getting parts. It's got such a great atmosphere. Everyone's upbeat and happy. That's hard to find in businesses anymore. Thank you Porsche of Plano!

Third time purchasing from Porsche Plano. As always, Mark did a great job of making the experience easy and stress free.

Amazing Customer service and overall experience purchasing my Porsche. Chris "Lucky" and Jorge were both amazing, patient and very knowledgeable. Thank You Porsche Plano! :)

Quick and easy

Porsche Plano did work on my 911 and had it finished and washed in the time promised. I was kept up to date on everything done to my car. The people there are very friendly and I will continue to bring my car there for service.

Porsche Plano did a marvelous job of resolving an issue on my Porsche Boxster while I was traveling to Plano from out of town. Pat, the service advisor, and John, the technician, were very good about keeping me up to date on status. I am very satisfied with the service and professionalism from Porsche Plano!

For the last couple of annual service appointments my service advisor has indicated to me that the shocks and struts on my 2001 996 cab were on their last legs. With this year's service appointment I made the decision to replace those as suggested. The difference in the drive is amazing..........like driving a new one!

Becky at servicing is great and handled my issues in an efficient manner! Update: Manny V at servicing just serviced my car and was a great and friendly person to work with. Very informative. I think he has earned my business back from Porsche Dallas. I’ll be back soon to get the recommendation worked on. 5 Star Service for sure.

Manny always takes great care of me at Porsche Plano.

I been having great service from Jeff. He went his way to help me out. Thanks Jeff.

I had a very unique issue with my 2017 Macan: there was a coolant leak that couldn't be identified. Every couple of months, the coolant would be empty. I took it into Plano Porsche several times and they couldn't find the issue. Finally, they decided to do a total work up. They replaced seals, pressure tested, replaced more. The end result? They felt it needed an entirely new engine. Unfortunately, there were none in North America. Thankfully, they located one in Germany, it got shipped over, installed and I finally drove away with my car...after 6 months! But my Plano Porsche service advisor, Patrick, was awesome all the way through the process. Not only did they provide me a loaner Macan for the 6 months, they kept me informed each step of the way. There is NO DOUBT that I will not only continue to use Plano Porsche for servicing my Macan but I will purchase all of my future Porsches from them as well.

I had a very unique issue with my 2017 Macan: there was a coolant leak that couldn't be identified. Every couple of months, the coolant would be empty. I took it into Plano Porsche several times and they couldn't find the issue. Finally, they decided to do a total work up. They replaced seals, pressure tested, replaced more. The end result? They felt it needed an entirely new engine. Unfortunately, there were none in North America. Thankfully, they located one in Germany, it got shipped over, installed and I finally drove away with my car...after 6 months! But my Plano Porsche service advisor, Patrick, was awesome all the way through the process. Not only did they provide me a loaner Macan for the 6 months, they kept me informed each step of the way. There is NO DOUBT that I will not only continue to use Plano Porsche for servicing my Macan but I will purchase all of my future Porsches from them as well.

It was great my sales lady was great she was very good at showing me the car and explaining how everything works.

Always professional.

Took my 911 in for Service. My service advisor Manny was very helpful and friendly and my mechanic John G was excellent. He’s a mechanic with an eye for detail and listens to all your concerns. He works at the highest level of any mechanic I’ve used. You can’t go wrong with Manny or John. My car drives flawlessly and John’s work is impeccable. May 2023 Ended up trading in my 991.2 911 C4S for a new 2023 911. My salesman was Josh and he was very professional, helpful, patient, and knowledgeable in all things Porsche. If you need a great person to work for you, choose Josh Creadeur. Worked with James Wood on the business/finance side and he was wonderful as well. I got to meet the GM, Jon Griggs, and he’s a fine gentleman. From sales to service, I’m very satisfied.

Great east experience and Josh was easy and absolutely the best to work with

So I have gotten three emails from you for feedback first one titled feedback on your Porsche 718 Boxster really matters! Within the third line it says if you have a few minutes we would be grateful for feedback on your visit. PLUS - By leaving us an honest review, you will be automatically entered for a chance to win up to $100 of gas gift cards. OK I have read this while calmly screaming inside my head – No, you do not want my feedback! Well I read the last one and it said last chance so I thought maybe this will help. First let me just state some facts, I currently own 8 Porsches, 3 914’s, 3 718’s (one is the Boxster S I had you look at, and 2 Cayman’s) And two other Boxter’s a 986 and a 987.2, almost all of them are projects or parts for other projects. The 987.2 and a 914-6 are Daily drivers. The Porsche 718 Boxster S that I had you look at was in a flood and purchased that auction, it was a pure sale, but listed as engine running. The water line on the flood marker was at the bottom of the door so I figured it was not too much of A risk, if it ran and it was low markings on the door chances were it would be fixable. I can usually do the work myself unless of course it had to do with electronics. When I got the car, The roof would not open, and the rear trunk would not open. And it did run, but the first wise move for anyone who cared about the well-being of this car would be to change all the fluids and check the condition of the engine which I can't do because the roof will not open. Knowing that any Porsche mechanic will be a high cost per hour, I was indeed hesitant to have a Porsche mechanic work on it. I figured and was ready to most likely pay about $10,000 to get this back into good working order. So I put it on a trailer and I towed it down to you. When I got there at the time of my appointment, I spoke to someone and gave them the details of what I want fixed 1) the roof won't open, 2) the rear trunk won't open, 3) and the engine will not run, it starts but does not continue to run. And I was informed that the gentleman that will be handling my appointment was not there at that time but would call me as soon as he got back. I got a call from Manuel and he stated that he had seen the car and the roof would not open and the rear trunk would not open, and that the engine would not run, all exactly as I had stated. He then said he wanted to get a little bit of history on how it got to this condition, when I stated that I got the car from auction as it was his tone changed a little and he said “Oh yeah, it looks as if there's some water damage, and we really don't like to deal with that, it's just too time consuming” to which I replied, “well you guys are Porsche if anyone can fix it, it certainly is you” the car stayed there for at least three business days. I finally get a call from Manuel stating that you could not fix it, Which I think he meant to say you would not fix it. When I went to go pick up my Porsche, there was a bill for about $250. I kind of scratched my head? Thinking wait a minute the first hour is free, you told me on the phone you didn't like dealing with water problems, but I get a bill for $250 for you doing absolutely nothing. So let me see if I have this correct you build your cars so technologically advanced that only licensed Porsche mechanics can work on them, yet you can't fix them? Or is it really that you don't wanna work on a Porsche that has been obtained through other channels then by you? Like because I got it through auction I didn't pay the full admission fee to being in the Porsche club? I'm not sure who deserves the bad marks that visit has left on me, I still hold Porsche in high regard to building a beautiful car, not so much for Manual, or the Porsche repair network, Especially the Plano Porsche dealership. I will get it fixed one way or another only because I don't utilize the word can't or won't in regards to something I hold passionate. So far in my research what I have found is that the electrical connections and whatever body control module is affecting the use of the roof and rear trunk and not letting the car run might be as easy as just swapping the modules and cleaning wire connections, with the caveat of having to reprogram the modules to work on my car, the reprogramming might be a bit of a difficult task, but once again I don't use the word can’t, might want to tell your people that that's a word you don't like to use either. I did mention you probably don't want my truthful feelings about my experience on my last visit. and the $100 gift card or whatever is really silly. And the last line “we read each and every review! Thank you for your time and please reach out if you need assistance with your Porsche 718 Boxster. I don't believe that's a joke but you might want to just realize what you sent me. You couldn't fix it the first time you're not going fix it the second time why would I want to pay another $250 bucks for you to say you can't do it. All of that was mentioned and said with the best intent.

Fast service, attentive and responsive staff, great waiting area. Highly recommended.

Great styling.interior sound great and lights are adjustable for all. The the dash gear symbols are very small. Also the CarPlay Bluetooth drops the iPhone while playing music. That is annoying while driving.

Appears you can only write one review per account. 2015-2023 This is a shout out to the wonderful Manuel (Manny) Venegas Jr for always taking care of my wife and I when needing our vehicles serviced. Manny always ensures we are taken care of and informs us of any issues also needing repair. The lounge at Porsche of Plano is great to get your work done for simple maintenance on your vehicle. The staff are always friendly and never judge you on your attire. 2014-2021 For the sales guides I have worked with Mark Laurenzi, Christopher Luckinbell, and Eric Mazariegos. All of them have done a fantastic job and never pressured into a sale. 2014 - I had the honor of dealing with Mark Laurenzi. I was in Florida at the time when I contacted Mark about a Porsche Cayenne GTS. It went on for about three weeks and the deal with the GTS fell through. Mark dealt with me over the phone for three weeks and then in person after the snow storm. I was still in Florida when the snow storm hit and Mark was still helping me with other suggestions during that time. Luckily, I looked at the inventory and saw a Turbo with better features that fit my style. As I was looking for a GTS originally that is what Mark was looking for. After discussing everything, the Turbo was the one for me. Mark did an outstanding job helping me the whole way through and never gave up. Review of the car: I have fallen in love with my Cayenne. The Burmester audio system, the navigation which is in the middle console and on the dashboard, the four-way AC/heat and the comfortable seats all add up to an amazing ride. I no longer care about sitting in traffic as my Porsche Cayenne is comfortable, the audio is fantastic and my engine has the auto off feature when sitting in traffic to save me some mileage. The whole experience was excellent and I highly recommend this dealership to anyone looking for great customer service.

Manny was very accommodating/timely/professional & explained repairs clearly

Fourth car I have Purchased from Porsche Plano. This was the full experience beginning with Porsche's car configuration app and ending with delivery of the real thing. Seamless, excellent experience.

Great experience. Professional sales person! Made the buying process simple.

On Wednesday March 29, 2023 I bought a MB cla 250 from Porsche Plano an auto nation dealer. During the process of buying the vehicle, the dealership wouldn’t transfer the vehicle to a local auto nation store here in Houston tx at my cost. This was aggravating but I insisted on getting this particular vehicle so therefore I drove 4 hours away. The same night my vehicle was shaking extremely bad and making noise. Before noticing the issue I contacted the store and spoke with the General Manager Mr.Griggs. I informed him of the noise I was hearing and vibration of the vehicle. The only help he could offer was to come get the car and refund the amount that was given for the vehicle. He didn’t offer assistance or show empathy it was really a take it or leave it response. On my way to bring it to my own personal MB dealership the noise got worse. I pulled over and noticed there were three lugs missing off of this vehicle I bought not even 24 hours ago. This could’ve have caused a life threatening accident. At this time store manager Mr.Eric contacted me. I informed him that I was missing three lugs and my tire on the passenger front side was loose as well. The company contacted a tow truck to pick up the vehicle. On March 31 my son was buckling his seat belt and the whole seatbelt came unattached. Per the inspection report the “Certified” dealership was supposed to have replaced the seatbelt. The seatbelt was not replaced which is another safety hazard. The seatbelts on both passenger and driver side are worn and should’ve been replaced. The plastic interior inside was bandaged together and now is is coming apart on the driver side as well as around sunroof area. I haven’t had the vehicle 30 days and my breaks are grinding. I am very disappointed with the customer service from this company. The malfunctions I am having with this vehicle isn’t minor they’re very much so life threatening issues. I would never recommend anyone to purchase a vehicle from Porsche Plano A Auto Nation Dealer.

Great service, excellent work done

I had a nail in my tire and they were able to get me in right away. They provided me a loaner car and I had my car by the end of the day.

Mark Laurenzi was so helpful in the purchase of my "new to me" 2013 Boxster. From my initial test drive to completing the purchase, he and the rest of the staff at Porsche Plano gave us top notch service. Thank you!

Exceptional experience. Got a GT car? Go see John Gladwell!

Loved the way my family and I were treated from our first visit till we picked up our car. The level of attention,patience and over the top. My best car purchase experience to date. Thank you so much!!

Andy Parker was great and everyone should buy a vehicle from him. He was very patient and even taught me a couple of things.

I was greeted at the guest relations counter and immediately helped by Eric. I asked about a specific car and was told it was in the process of going thought the CPO program. We made a deal for the car with in the hour and I took delivery of the car about 10 days later. Everything was smooth and it was a wonderful experience. Thank you to Eric and the Plano Porsche team!

Porsche salesperson Jorge Delacanal was a pleasure to work with in finding our Porsche Macan. He was exceptional with his sales experience in finding our car thereby earning our business and provided excellent service during our visit.

Porsche salesperson Jorge Delacanal was a pleasure to work with in finding our Porsche Macan. He was exceptional with his sales experience in finding our car thereby earning our business and provided excellent service during our visit.

Great customer service. My only complaint was that I was promised my car and I had to wait an additional 5 days, plus there were no loaner cars for months, so I had to provide my own car to drive. None of the dealers have loaner cars for months!!

Challenging situation with a very damaged shredded tire which called for Roadside Assistance- prompt collection of car by Jordan Co / Mark and delivery to Porsche Plano where the staff across parts & service were world class turning the car around in a couple of hours - thank you Porsche / Porsche Plano and special mention to Aaron / Manny / Tim Sincerely, Paul McC

I’m throughly enjoying my dream car a 2017 991.2 Targa 4S. The folks at Porsche Plano were courteous, knowledgeable and helpful. An especial thank you to Matthew! Keep up the good work!

Excellent follow up and customer service!

Ryan always gives excellent follow up and customer service. Everyone in the dealership is always polite, helpful, and goes out of their way to assist.

I actually ordered my vehicle online. When we went to pick up the vehicle, our Sales person Joshua was extremely helpful, knowledgeable and very professional! This may be my first Porsche purchase, but it will not be my last!!! I will be back! Thank you Joshua for all of your help!

Josh Creadeur is awesome! This is my second allocation order from the factory from Porsche Plano and someday I'll be back for a 3rd someday. Highly recommend Porsche Plano and if you want to find a factory allocation, give Josh a call!

Terrible experience with this dealership. Be aware of the sales team they will waste your time and not do their due diligence. I suggest going to another Porsche dealership if at all possible.

Great customer service at this location. Have experienced too many dealers service departments that are not focused on the customer experience: my experience at Porsche Plano with Patrick was refreshing. They kept me apprised on inspection of car, sent videos of inspection showing issues to be addressed, were quick on intake, and were able to get me in a loaner while I waited for service to be complete. I will be coming back!

Mark Laurenzi and the Porsche Plano team were very easy to work with and made the process seamless. Highly Recommend!!

Jorge was very helpful and knowledgeable. He made me feel very comfortable and gladly answered all of my questions.

Mark Laurenzi and the Porsche Plano team were very easy to work with and made the process seamless with great follow-up. Highly Recommend to all!!

Once I got inside to find someone to help. I met Ming and had a great experience tony in finance was very cool. Good experience and thanks again Ming!

I came to this location after calling needing to get a key to get my tire replace the guy told me to come in once I made it there he told me that the part had been discontinued my tire was in really bad shape I asked him if he could change it And he stated No he seem like he really didn’t want to help me from the start however when another customer came up he gave her the biggest smile everyone else was nice and friendly so I didn’t come here to do a bad review on the company just the individual himself I would have never turned nobody away smh especially a woman needing a tire replace that’s would have took less then 10 minutes smh

Manny ifsthe most efficient and helpful service advisor I have used at any dealership in any city.

Whomever put this team of personnel together deserves an award. Great job beginning to end, definitely be back should the need arise.

Manny my service agent took care of me throughout the process. Got my car back quickly. Running great my preferred Porsche service location.

I purchased Porsche Cayenne from Porsche Plano and have to say the experience has been excellent. I was trying to explore couple of models and David Loder has been very friendly and answered all my queries very patiently and he offered me the test drive even before I ask. I also had a specific requirements on the upgrades I needed and David went through each of them and explained few of the changes I could make to have better design of the car. I would have to say special thanks to David as he always provided me the updates on the car whenever there is a major milestone in the delivery. I would give 5/5 for the customer experience and would recommend to see David Loder if you have any queries on Porsche models. Thanks you Porsche Plano making my experience delightful and would definitely recommend David Loder and Porsche Plano.

I called Jeff Jutzi at Porsche Plano to get the tires rotated/balanced on my Porsche Cayenne GTS. He got me in for service immediately and I waited for the work to be done in their very comfortable customer service waiting area. Jeff's service was excellent and the work was done faster than his original estimate. The next day, I found a screw embedded in my tire and again Jeff got me in immediately and repaired the tire while I waited for a great price - much better than one of those discount tire places. Overall, the service experience was perfect and I was completely satisfied.

A Porsche dealership is one I look forward to go to. This time for tires. Jeff J took time to explain options and I was able to decide (4 tires plus alignment). They had tires in stock, put them on in 4 hours on second half of a Saturday and also confirmed that alignment was not necessary. Option of a Lyft ride from and to dealership makes it easy

I got great attention and response since the moment that I made an inquiry online about a Boxter GTS. Matt Bae was great to work with, very knowledgeable and very respectful.very easy to work with Porsche Plano.

Respond promptly when about the Porsche I was buying..

Always a great experience at Porsche Plano. David Loder has excellent service and has always kept me aware of any options available. Well worth the visit and speak with David if you are looking for a professional to take care of you and your P car!

Felt like an Eagle on the golf course. We are a long distance from DFW area. On a whim stopped by Porsche of Plano and talked with David and we were able to purchase a long sought-after car within a few days. Great experience! Delivery and close was seamless.

When I get ready to buy another Porsche, David Loder at Porsche Plano is who I will call first.

Team did an excellent job for my Porsche 911 Turbo which has fewer miles but still requires annual maintenance. I am very pleased with their service including honesty and transparency for the process.

After a bad experience with another dealership, I reached out to Matt at Porsche Plano. I was treated with respect and drove away in a new vehicle within a few hours. I would higly recommend a visit to Porsche Plano to see if the have the vehicle you've been dreaming about.

Great sales experience and customer service. my salesperson Mark L. is a gem to work with and so is the management their.

I have been a loyal Mercedes brand consumer for the last 15 years I recently purchased a Porsche Panamera turbo and can't say enough good things about the people at Porsche Plano Ryan my service advisor has been very helpful in some minor details that I had requested for the vehicle Very prompt and courteous

Manny and the rest of the service team are top notch!

I went and purchased a Porsche Cayenne S from Mark Larunski. The purchase was smooth and easy and they really made you feel good about the deal. I enjoyed purchasing a vehicle from this dealership. A lot of the times you do not but these guys are great. I have had Porsches off and on for 25 years and a lot of service work with this dealership. They are very fair and just a wonderful store front to back. I recommend if you are looking for a Porsche this is a place to buy in Dallas-Fort worth! You cannot find a store any better. My wife loves it and I hope I get to drive it every now and then. Thank you Plano Porsche for the great deal and all you've done. Look forward to many more.

Purchased vehicle through the help of Jorge. Very knowledgeable & thorough

Always outstanding assistance from my service technician Tim Shaffer. Tim is professional, courteous, and always helpful towards providing me with the best possible outcomes for my 718 Boxster. He's definitely one of the reasons I continue to do business with Porsche Plano and confidently recommend this dealership to family and friends.

Good

Purchased my first Porsche with Porsche Plano. Mr. Bae makes everything so much better! He’s caring, knowledgeable, and responsive. Will definitely be getting my second Porsche with Porsche Plano & Mr. Bae. Thank you for making this process so pleasant! Highly recommend.

When I reached out to them they were on top of finding out whatever I needed and great attitudes and fast response. From the time I walked through the door and til I left they kept me feeling comfortable about everything. I drove off feeling satisfied.

With the pandemic impacting supply chain I worked with Mark Laurenzi for 2 years to finally get my hands on a 911 4GTS. Mark was great to work with and proactively kept me in the loop until we were finally able to order. He is a seasoned professional and a great ambassador for Porsche!

We worked with Meesha on our new Cayenne and she was great to work with ... she knew everything about the car was able to answer all of our questions, was super friendly with zero pressure and after we completed the deal she explained how everything on the car worked even though it was well past closing time at that point. One of the best new car experiences we've ever had!

The dealership has always been a great experience. Easy to get in and out.Great service

I just purchased a new Porsche from them last month and had a great experience. David Loder did an amazing job finding me a hard to get car and made the process quick and easy! Their sales guys really know the cars inside and out and John Gladwill with their service team is probably the best in the state at servicing and setting up GT cars for track use.

The service department at Porsche Plano is top notch. Always a great experience.

Scheduling was easy, took the amount of time stated. Advisor was professional and knowledgeable. Always a pleasure to visit this dealership

Porsche Plano deliver's exceptional service! Tim and his team made my experience seamless and easy with scheduling, communication, loaner and service done right the first time! Highly recommend Porsche Plano for all Porsche care.

Great experience! My sale person Mark was fantastic. He was very knowledgeable and patient. I think this will be the start of a great relationship.

We purchased our first Porsche from David Loder. It was a great experience. He was so patient and helpful with our car hunting adventure. He was available for multiple visits to the dealership to ensure we got the right vehicle. Thank you! We love our Macan!

We purchased our first Porsche from David Loder. It was a great experience. He was so patient and helpful with our car hunting adventure. He was available for multiple visits to the dealership to ensure we got the right vehicle. Thank you! We love our Macan!

I've purchased three Porsche's from here and each time the experience gets better. Mark Laurenzi was great working with me on the order and helping me get my cars traded in. He was also very helpful when I was picking out my options on the vehicle and trying to decide which ones I should get. He was readily available for my questions and kept me posted all along the way with updates on the process. I keep coming back here for the great experience and also for the excellent service. Tim Shaffer is absolutely the best. He knows everything there is to know about cars and is always friendly and helpful. There is actually another Porsche dealership closer to my home but I choose Porsche Plano because of the great service.

I've purchased three Porsche's from here and each time the experience gets better. Mark Laurenzi was great working with me on the order and helping me get my cars traded in. He was also very helpful when I was picking out my options on the vehicle and trying to decide which ones I should get. He was readily available for my questions and kept me posted all along the way with updates on the process. I keep coming back here for the great experience and also for the excellent service. Tim Shaffer is absolutely the best. He knows everything there is to know about cars and is always friendly and helpful. There is actually another Porsche dealership closer to my home but I choose Porsche Plano because of the great service.

I had a set appointment time, which was honored. I received a nearly new loaner car. And when I went to pick up my car, it was a quick check out. And my car had been washed and vacuumed!

My recent service experience with Porsche Plano (AutoNation) continues a long-term relationship of the highest quality with this dealership. My 911 is the fourth one acquired at Porsche Plano, and all have been serviced here. The sales and service experience has been consistently and highly professional, as well as experienced and knowledgeable in all areas of auto sales & service. Management has exceeded my expectations in all aspects of my relationship with Porsche Plano (AutoNation) since 2010 (Boardwalk).

Mark is one of the most knowledgeable sales person and very easy to work with.

Excellent and timely service.

Went in for a vehicle inspection, however, I received an excellent service.

30K service on my Macan. Arrived a few minutes early for my Service appointment, service advisor got right to me and handled my needs. Kept me advised on the service status as I was waiting in the dealership for the vehicle. Car returned clean and shiny, overall a great service experience

Great service! Made the buying process smooth and easy!

I went in for the first time on Saturday. There was no wait and everyone was upbeat for 7am. I needed to keep my loaner car since it was my daughter’s birthday party that afternoon and they were flexible on that as well. I felt taken care of!

Service done on my 2014 Porsche. Easy to work with. Pat Arnold made this a good experience.

Very friendly and efficient. Tim was able to squeeze my car into the schedule when I had an unplanned maintenance situation.

knowledgeable techs, prompt service and very fair pricing.

Always professional from start to finish. I always feel like a Superstar when I walk through the doors who just so happens drives a Porsche 718 Boxster😍😇🙌🏾🙌🏾!!

Got my first Porsche here, and hopefully not my last. I'm absolutely in awe of the deal and wheels that I got, thanks to Porsche Plano and their world-class team. From the start, this has been the experience of a lifetime. Andy worked with me to secure a deal on an extremely limited trim, and he definitely knows his stuff. I never felt pressured or rushed like I've been at other places. They respected my need to be elaborate and careful with exactly the package I was looking for. This is an atypical dealership that sells atypical cars, so you will definitely be in the best possible hands when you are ready to join the Porsche Universe!

We came in for a scheduled oil change. There was a issue in the system with our car. Patrick Arnold went over and beyond to fix and resolve the issue so it won't happen again.

Very easy going, but professional. No pressure, but very helpful and informative.

As usual, John Gladwell did an outstanding job checking out my recent purchase. Excellent work, John!! And, of course Tim always greets me with a friendly smile when checking me in. The best!!

Tim in service is excellent, will return!

I actually bought an Infiniti at this Porsche dealership, but the experience was absolutely awesome. The car was perfectly serviced prior to purchase (and documentation given). The price was fair and NO games in the financing process. I was out in under 2 hours (including a test drive). Ask for Andy (salesperson). He was great to work with.

Timothy did a great job helping me getting the service done for my cayenne and macan. Everybody are very friendly and willing to help. Good job!!

I started working with Mark about a year ago planning out my new Taycan build. He is such a Porsche enthusiast that I had no reason to look at another place to work with. He stuck me all along the way along until delivery and beyond since when for different things we needed to get done. I would highly recommend Porsche Plano for the best concierge and detail oriented experience. The car is amazing too.

I left important papers in the loaner car supplied by Porsche service department when I returned vehicle to them. My fault. However, one of the service department representative?s ( Jeffrey) went out of his way to assist me in their return. Cannot thank Porsche enough to have such great people helping their customers.

I had a great experience buying my first Porsche at Porsche Plano. Matthew Bae was very knowledgeable and helpful. He made the process easy and enjoyable. I would definitely recommend Porsche Plano and Matthew to anyone looking to buy a Porsche.

Outstanding customer service, good communications, really cool video of the car and was ready when promised

I purchased a 911 4s cabriolet in December of 2022. I brought the vehicle in for service shortly after purchase and everything went smoothly. The problems started when I had an error code come up and I required diagnostics - apparently that is a completely different process. I scheduled an appointment 3 weeks out. I bring in the 911 and it too over 2 weeks from the time until I brought it in until it was seen - it just sat in some queue for 2 weeks. Well, the repairs I had done did not address the issue I brought the vehicle in for - so I scheduled a follow-up appointment in Feb of 2023. I was informed they would have to take the bumper off again and I would be charged 2 hours' labor for this and it would likely take a day. I took my vehicle in on the morning of 2/9 and now nobody will return my calls and I have no vehicle, no estimate of when things will be done, or where my car is. The service department will not return calls and I can not reach anyone in service via the central number. It has been an absolutely miserable customer experience - fixing the simplest of issues will take them weeks despite initial estimates of a day to fix. I have no way to get the vehicle back at this point since I cannot reach anyone in service and have accrued hundreds of dollars in unexpected rental fees. Avoid this place for anything besides annual services like the plague if you ever want to see your car again.

The team was friendly and respectful and caring and honest and professional!!

I started working with Mark about a year ago planning out my new Taycan build. He is such a Porsche enthusiast that I had no reason to look at another place to work with. He stuck me all along the way along until delivery and beyond since when for different things we needed to get done. I would highly recommend Porsche Plano for the best concierge and detail oriented experience. The car is amazing too.

Purchased a CPO Cayenne out of state. The process was easy. No haggling and no hassle.

Never ever thought I would want to buy a Porsche... until I met Jon Griggs and David Loder. Never ever thought I would want to buy a convertible...until I met Jon Griggs and David Loder. I now own a Porsche 911 4 GTS Convertible. The whole car buying experience was elevated and better than any I had ever had (and I have bought Alfa Romeo, Mercedes AMG, Aston Martin, etc.). Great people who actually take the time to listen to what you are looking for and willing to show you something you never knew you might want. No high pressure sales tactics and gave me the time I needed to make the best decision. 5 star experience from the sale to the delivery to working with Anthony in the finance department. If you want to buy a Porsche... don't do it unless its from Porsche Plano and ask for Mr. Griggs or Mr. Loder. - Carlos C.

Never ever thought I would want to buy a Porsche... until I met Jon Griggs and David Loder. Never ever thought I would want to buy a convertible...until I met Jon Griggs and David Loder. I now own a Porsche 911 4 GTS Convertible. The whole car buying experience was elevated and better than any I had ever had (and I have bought Alfa Romeo, Mercedes AMG, Aston Martin, etc.). Great people who actually take the time to listen to what you are looking for and willing to show you something you never knew you might want. No high pressure sales tactics and gave me the time I needed to make the best decision. 5 star experience from the sale to the delivery to working with Anthony in the finance department. If you want to buy a Porsche... don't do it unless its from Porsche Plano and ask for Mr. Griggs or Mr. Loder. - Carlos C.

Never ever thought I would want to buy a Porsche... until I met Jon Griggs and David Loder. Never ever thought I would want to buy a convertible...until I met Jon Griggs and David Loder. I now own a Porsche 911 4 GTS Convertible. The whole car buying experience was elevated and better than any I had ever had (and I have bought Alfa Romeo, Mercedes AMG, Aston Martin, etc.). Great people who actually take the time to listen to what you are looking for and willing to show you something you never knew you might want. No high pressure sales tactics and gave me the time I needed to make the best decision. 5 star experience from the sale to the delivery to working with Anthony in the finance department. If you want to buy a Porsche... don't do it unless its from Porsche Plano and ask for Mr. Griggs or Mr. Loder. - Carlos C.

Love the service I get from Plano Porsche. They always go above and beyond to make sure I’m never inconvenienced and completely satisfied!

Matt was amazing with my purchase. He made sure I was informed at every turn .

When service match’s the quality of your vehicle the job can be tall just like the brand Porsche, I’m fortunate to have Tim Schafer as our service team leader watching over my investment. Each and every time he has satisfied my needs. His personality is indicative of his teams results and attention to detail.

Best car buying experience ever

We arrived late on a Saturday afternoon, with a particular Porche Macan in mind that we had found online. Everyone was very helpful and kind dispite us making them all work late when we purchased our new car. Eric was great making sure we knew all about our new car.Great experience, love the car!

I don’t know , but there’s something about the Plano Porsche facility that makes me happy. I mean , I drive in , I’m greeted, asked a question or two then off to wonderland where Jeff Jutzi, even on his worse day, aims for greatness and to please . My service this week was simple, painless , yet necessary and Jeff’s customer service , explanation, and easy execution made the 11 hr drive back from Georgia str8 to see him was a pleasure . A happy me , is happy revenue for you . See you In February. Best, Tonya Happy 2023!

Recently had my 2019 Boxster S tuned by skilled Porsche technician. It was great before but now it's spectacular. More torque and hp. Took a few days but definitely worth the wait. I would like to thank Mark in sales for suggesting the It and Patrick in service for making it happen. Power is unbelievable and gas mileage when not in sport mode is better than before the upgrade. I would recommend the upgrade, but only by Porsche of Plano.

The sales manager is great. I am just waiting for my second key that they are supposed to shed me; outside that, I am ok with the service.

Mark was very helpful and made my car buying experience very easy.

Great place?sales and service shine here! Thanks!

Excellent follow up! I had several items repaired and Ryan called and sent several texts along the way, so I always knew where we were in the process. I couldn't be more pleased.

This was my first experience with Porsche and Jorge Delacanal renewed my faith that there are great people in the car business. His attention to detail and love for the brand made a huge difference. He spent hours with us answering our questions and demonstrating the product to us. The delivery process was the best I have ever experienced. His approach was incredible and we are extremely satisfied. Our next car will be purchased from Jorge! The dealership was great as well. Red carpet experience all the way!

George In Sales Was Completely Unenthusiastic And The Least Helpful, Not sure How Hes Even In Sales.

I bought a Porsche cayenne with my friend, and we had a horrible experience. Please be careful.

I have been going here since 2017 and I have consistently received fantastic experience every time. All the service reps are great to work. I usually have Manny and he is fantastic. They are always thorough and communicate well. I prefer this Porsche dealership out of any in DFW!

Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.

I had service appointment for Saturday for brakes and was promised to have the service completed on Saturday. I dropped off the car Friday night. Service called me Saturday saying they did not have brake pads and will have to order Monday for Tuesday delivery. Today is Wednesday and they haven’t even started working on my car!! Service advisor out sick last 2 days!! Moral of the story is when you drop off your car pray for the service advisor’s health!!!!

Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.

Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.

It's always a voice-mail !!! However, I was later called back by the manager who did assist me. Very satisfied, thank you.

I had a recall on my 2020 Macon. The service took less time than expected and was returned hand washed! The waiting area was clean and uncluttered with comfortable furnishings with TV. The coffee was terrific!

Alignment wasn't done, tires weren't balanced, car wasn't vacuumed, seats and headliner had stains. Reached out to them and they said they would check with the tech. Not sure how that helps me at this point but, in my opinion, they should let me take the vehicle to have those things done and be reimbursed the cost for it. (I am over two hours away from the dealership.) Changing this to 1 star a week later - Left a previous review of 3 stars giving the dealership a chance to address the lack of alignment, wheel balancing, floors being unclean, etc.... and haven't heard a peep from them. I also discovered the air filter was dirty and needed to be replaced in the first week of ownership. Remember, they give you bottom dollar for your vehicle but sell at the very top end of the value on the vehicle under the auspices of cost to recondition the car, etc..... Basic items weren't done and now come out of my pocket to rectify when they will claim they do all those things before they place the vehicle for sale. Disappointing......

Great experience

Left a previous review of 3 stars giving the dealership a chance to address the lack of alignment, wheel balancing, floors being unclean, etc.... and haven't heard a peep from them. I also discovered the air filter was dirty and needed to be replaced in the first week of ownership. Remember, they give you bottom dollar for your vehicle but sell at the very top end of the value on the vehicle under the auspices of cost to recondition the car, etc..... Basic items weren't done and now come out of my pocket to rectify when they will claim they do all those things before they place the vehicle for sale. Disappointing......

Car was completely ready when promised; cost was the same going in as going out and a much better experience this time.

Made a weekend oil change appointment. About a two hour wait. Satisfied with the service I received.

I have been shopping for a new car for a month or so, and have been less than thrilled with my experience at most dealerships. I was given 5-star treatment at Porsche Plano! They treated me like a human being and were extremely honest. I had the pleasure of working with Andy Parker who was straight-forward, professional, and went out of his way to make sure I chose the right car. It was like I was the only person that mattered. The GM, Jon G., also spoke to me personally to discuss my vehicle and ensure I was satisfied. Again, they were very honest, transparent, and no-nonsense. I haven't had a car buying experience like this before....ever. The cherry on top was my finance representative, Tung. He got me in and out, no games or tricks. I will certainly be sharing my experience with friends and family. Thank you so much!

Amazing Service. Everyone is so friendly and the follow up is super.

Alignment wasn't done, tires aren't balanced, seats and headliner had stains and the floors weren't vacuumed. Contacted them about this and they said they would talk with the tech. That doesn't help me because I'm over 2 hours away from the dealership. They should allow me to go have the alignment and wheel balancing done and reimburse me the cost.

Scott R was great. Extremely knowledgeable, professional, and always available to answer questions.

I have had such a positive experience with Porsche Plano! I bought my Porsche Cayenne from Andy over a year ago. He is professional and helpful anytime I’ve had a question or needed anything. Tim Schafer is my Service Manager. He has gone above and beyond for me. He’s an excellent communicator. Chris Allen and Andy recently helped me to retrieve my daughters jewelry that had fallen underneath the back seat after she had put it in the cup holder. They popped out the backseat, the jewelry was located, and I was on my way! Thanks for hiring such great employees!

Very satisfied. I came a day early (my fault... didn't read the text correctly with my appointment that I setup) Yet, Porsche Plano took care of me, had a loaner available and got me on my way. The 7 year maintenance we done in good time. Loved the video which showed that everything was good with my 🚗. Good communication back and forth to let me know progress, when my 🚗 was done, and when I could pick it up. Easy checkout and pay

Mark was professional, not at all pushy but really helped me make a decision. He was also very supportive after the sale was completed.

Amazing experience! The vehicle I purchased is preowned so I was not sure what to expect. Josh made the process easy and quick. The service department was honest and took great care of me, and the General Manager, took the time to reach out and make sure I was happy with my purchase. Everyone I worked with exceeded my expectations! Thank you Jon and Josh! I highly recommend.

Jeff at Porsche Plano did a great job explaining my repairs. Overall CS was excellent

Ii have always wanted to own a porsche 911. I saw one online that I liked. I did a test drive a few dsys later. Mark answered all my questions. I bought it 2 days later. Mark made the process a nice experience. He was very helpful during the purchase and even now he reaches out after the purchase.

On time, and completed. Communication was great. Comfortable waiting area

Excellent service at Porsche Plano. On time and convenient.

Had a great experience at Porsche Plano. Mark was extremely help along the way I was excited when I got the call that a car I had been looking for had come available. My first Porsche buying experience was A++

Pleasurable because the service provider Manny Vernegas was nice and very helpful. He focuses on helping and keeping the cost down to his customers.

Porsche Plano had my car for 3 weeks. The main issue I had with my car is not resolved. $11k I spent on what I thought was a solution was a missed diagnosis. Furthermore, I now have a check engine light on that was not present when I brought it in. service rep admitted to me they did not test drive the car after work was done. I feel I had been swindled out of my money.

Josh was great to work with. I walked in as he was leaving for the night and he stayed late to help me locate and drive the car I was interested in. I hate the car buying process but he made it quick and easy. I purchased a pre owned car with pretty high mileage and I was impressed with how I was treated by the service department. Great group of people at Porsche Plano!

Great service department

Amazing staff but my advisor Jeff is beyond amazing… Make sure I get top notch service at an amazing prices…. Can wait to upgrade 2023 Porsche Plano have became my second home …

My first Porsche purchase. Service staff very helpful shortening the learning curve, answering many questions on operation & preventative maintenance.

Very nice dealership. Environment is quiet and neat. Sales person is very knowledgeable about their cars. No pressure sales at all. Very relaxed atmosphere. What’s most impressive is their after sales customer care. They don’t just sell you the car and forget about you. Over all highly recommend!!!

Dropped Car on Friday for 30K Service. Got it back on Wednesday so 5 days for Oil Change, Wiper Blade Change and Spark Plug. Something that happens in few hours at a normal car Service place. No update from anyone, no follow up after repair and most importantly very expensive service. Please do not go to Porsche Plano and stay away from this place.

Arrived around noon on a Tuesday with a tire that had lost air overnight. Tim was able to get the car in and repair the puncture while I waited (I don't expect this can happen every time, but...) This was a huge time saver for me. Tim Schaffer knows Porsches, and both my wife and I love working with him.

Just bought our first Porsche at Porsche Plano and had the best experience with Matt. He was our main contact from our first email inquiry and handled everything for us - even down to grabbing the big bow for a family pic! I feel like they just got a customer for life.

I walked right in for a tire repair without an appt and Ryan was more than helpful. Got a tire on the house due to me purchasing the tire/wheel warranty and had the car back the next day. Thanks Team!

Andy is the absolute best car representative I’ve ever worked with! Patient and kind. Will refer all my friends and family to him!

Great place. Jorge Delacanal is probably the greatest car sales person of any dealership anywhere. He is very nice and very straightforward. No push!. He cares about making sure you treated fairly. He does his best to get you through the process quickly. Finance Manager and the showroom manager does his best to get you going. Great dealership. If you're looking for a car, go see Jorge Delacanal. He really is the best.

Andy Parker is the best sales rep they have at Porsche Plano. I've been buying cars from him for 18 years and will only use him!

Sales manager Andy helped me on buying 2023 Porsche Cayenne

These guys in every department totally take care of the customer. Thank you guys. Todd Tarver

Excellent Team!

First time Porsche owner. Hopefully many more to come. My first Porsche purchasing experience was perfect. Placed order in August. Had to wait a few months due to chip shortages. But our Sales rep, Jorge, was super proactive on keeping me up to date on the status. I would get an email when production began, or build complete, or it’s on a ship to the US. Pick up/delivery was easy and quick as well. Overall. There is really nothing I can complain.

Great people and incredible Cars.

What a fantastic experience with this dealership. Patrick took great care of us and kept me informed till the car was ready. Had a couple things done plus a oil change as I purchase the vehicle with a few miles on it I wanted to have the car serviced and detailed. I originally went to Porsche Dallas and had a less than pleasant experience with the service manager with a bad attitude so ended up at Plano and so glad it worked out. Huge difference between the 2 dealerships so skip the rudeness from Dallas Porsche and go see the guys and Plano Porsche. Great job Patrick thanks.

I had an outstanding experience with Porsche Plano thanks to my salesman, Joshua Creadeur. Out of the three Porsche dealerships in DFW, only Porsche Plano was willing to work with me to get me on their waiting list for a 718 GTS allocation. Josh represents the brand very well. He’s professional, courteous, and puts in the work. After speaking to me the first time as a customer who hadn’t bought a Porsche before, Josh took the time to create an order for me and trusted that I was a serious buyer. Eventually my name came up on the waiting list, and Josh helped me through every step of the process to order the car and ensure its delivery. I will absolutely go back to this dealership and work with Josh again if the opportunity presents itself. Not only does he represent Porsche well, he’s also a Porsche guy and genuinely loves the product. Thank you to Josh and Porsche Plano.

Purchased a new vehicle, salesperson was great. Everyone was very friendly, they were able to locate the vehicle we were looking for. Will come back

Great work by Andy and Deng to help me get the 4S E-Hybrid. Thank you!

I worked with Josh Creadeur, and he was able to get me into the hard to get vehicle i wanted. The buying process was excellent and i was in and out in an hour. Josh was knowledable on the vehicle and got me set up quickly. Overall i had a great purchase experience.

Love this dealership! And LOVE my Macan! Mark Laurezi is the best! This is the 5th car I’ve bought from him. Wouldn’t go anywhere else!

Excellent service received from start to finish working with Freddie, Deng and Andy Parker. I received my car in great shape and they have remained available to assist me whenever I have called. Thanks, Porsche Plano. Y'all rock!

The service team is great. Always helpful and pleasant to work with. And with some planning, I?m always able to borrow a loaner. Jeff is our go-to adviser but the others jump in quickly to help as well.

During the time it took to get delivery of our vehicle, David Loder, very patiently answered questions and provided updates. Really appreciated it!

Our experience at Porsche Plano was amazing! Tim Shaffer is the best service advisor because he did everything he could to make the service experience flawless and easy. He went above and beyond for us from setting up the loaner vehicle, keeping us informed, to ensuring our Macan was road ready.

I set a 7am start time for my first service appointment and Tim Shaffer there and ready to go. Took under two hours, I waited with the paper in the comfortable lounge area, and the car was returned washed and cleaned. Great experience. Thanks to everyone at Plano Porsche. Cal Jillson

Excellent all around. They listened and made sure every concern was addressed. Treated like an old friend throughout the entire process. Pat Arnold consistently exceeds expectations.

Service as usual was great. Dropped the car off late and Ryan went out his way to get me out of a jam!

Had an amazing experience with Porsche Plano. My car unfortunately got attacked by critters (squirrels?) and there was significant damage to the wiring. Everything was repaired/replaced super efficiently and I got my car back within a few days. Thank you guys for doing an outstanding job! Especially Tim Shaffer, 👍🏼👍🏼👍🏼👍🏼.

I’m a Porsche guy, and have been since I first pull a spread ad for a 911 out of a magazine and pasted it above my typewriter! I bought my last Panamera from the other Dallas dealer and tried their service department. I learned that I never should have left Porsche Plano. Jeff Jutzi knows his stuff and their work was excellent!

I had the pleasure of working with Manny in the service department. He was extremely professional as my 718 was being serviced. He went above and beyond to take the time to help educate me on my vehicle, work with me on scheduling my next visit and give me some pointers on maintaining my new vehicle. I will certainly be back to Porsche Plano because of Manny's excellent service.

I placed an order Porsche Cayenne on July 25. I went to pick up my car yesterday and was disappointed. There are stains on the bumper of the car; Unfortunately, my car is not ready. This is not what I expected for five months. Also, the seller was rude to me by saying that the vehicle was not ready. And unfortunately, it is not ready yet. I will update this review for you according to the latest situation.

Jorge Delacanal was my salesperson. He was very knowledgeable, friendly and helpful. The whole process of buying my car from Porsche Plano was excellent.

Great service. Attentive folks.

Currently bought a Cayenne at this location. I have bought 3 cars here because of the best service and the great dealer, Andy Parker.

Excellent purchase experience with Jorge Delacanal. Smooth transaction and a pleasant, welcoming environment. Thank you!

Purchased new Macan S from Mr Scott Reynolds. He explained and answered all of my questions from beginning and even after purchase. Very professional and nice gentlemen to work with.

Fantastic experience at Plano Porsche. Took my car in for the first time at Plano Porsche after a terrible experience with Dallas Porsche on Lemon Ave and found great service representatives that were on it. I recommend this dealership for any auto repairs. Great experience

Service was excellent and the staff was friendly and courteous.

I had a tire that urgently required a new fitting so as a walk-in Saturday 7am Manuel quickly assessed.the issue and within 2 hours I was back on the road. I was highly impressed by the professionalism, politeness, inventory & service department efficiency - and all presented with a zero charge from billing as I’d purchased the tire protection policy - thank you Manuel & Porsche Plano! Paul McC

Purchased new Macan S from Mr Scott Reynolds. He explained and answered all of my questions from beginning and even after purchase. Very professional and nice gentlemen to work with.

Great experience. Gave me a great trade value on my car. Easy transaction.

Probably the worst dealership experience I’ve ever had. I went in to look at a couple of pre-owned Macans last week and was ready to buy if we could make the numbers work. They appraised my vehicle, didn’t let me test drive either of the two cars I was looking at, lowballed me on my trade and quickly ushered me out of the dealership. Went to Porsche Grapevine two days later and purchased a Macan. Total missed opportunity for the salesman and the dealer

Great service. Jeff took care of all our needs including a loaner vehicle while our car was in for repairs.

Repeat customer and plan to use again in the future. Thanks again John and David!

Very attentive and helpful!

Great Experience! Andy is really nice and professional

Updating my review after my first annual service @ Porsche Plano. Have to say that it was well below what I would consider a premium experience. I had a service appointment that I scheduled online with Jeffery Jutzi. When I reached at the time of my appointment, I was sitting around on his desk for 10 minutes while he finished up a warranty call. Kept addressing me as "man" and "buddy" - not necessarily something that I take offense to, but certainly not how a "premium" dealership interacts with customers. Once I dropped my vehicle off [and he said they were BACKED up], I got a lyft ride with no concrete pickup time [could be later today or tomorrow]. The service technician uploaded a video walkthrough indicating everything was fine [around 3PM], but there were no updates from my service advisor on when I could pick the vehicle up. I tried reaching him at 5PM, but could not reach him as he was not at his desk. Got a call back after 30 mins and after playing phone tag, was finally able to talk to him only to hear that my vehicle would not be washed as the person doing the washing had to leave early due to sickness. Anyway, I scheduled a pickup for the next morning and was just told by him to go to the cashier to pick the vehicle up [no closing summary on what was going to be done]. All in all, a VERY disappointing first service appointment. I will not be going back to this dealership for future porsche services

extremely helpful and courteous

Patrick Arnold my service representative is phenomenal! His communication and politeness has always been on point. I know that this is his true character because he was also my service representative at BMW and nothing has changed except for making a good decision by coming to Porsche :) Actually all of the people that I have encountered in the service department is great and Taylor G. whose personality is infectious she is so nice and pleasant. Good job so far Porsche Plano!!!

It was an awesome experience buying a car from Porsche Plano, they were super helpful and answered all our questions patiently. The whole process was super efficient and hassle free for us. The vehicle itself was in the condition as described on the website. Overall it was a positive experience and I would definitely recommend this dealership to my friends.

Ming Zhang at Porsche Plano was great to work with. Very happy with my purchase

it is a great team led by Scott and service that runs the Porsche Plano. I highly recommend for anyone thinking of being part of Porsche family.

Josh is great he is the go to

Great dealership. Recommend in all ways.

What an experience. It was a long journey waiting on my dream car due to supply chain and other issues. What I did not expect such great service by my sales advisor Jorge Delacanal at Porsche Plano. He checked in with me constantly with updates on the build process, answered all of my repetitive questions and was very patient with me changing my mind ten different times on the car options. Dealership experience for the 99% of us is a forgettable experience but I could not have enjoyed the experience more due to the professionalism of the staff. I have found my dealership and more importantly sales advisor for life.

Very friendly and knowledgeable staff.

Merry Christmas! Everyone needs this $40 ornament- mine hangs on the mirror.

We had a great experience with Porsche Plano. Scott was our contact who stayed with us every step of the way. It took about a month for our car to come in from manufacturing, a time in which Scott was diligent in answering our questions and providing every follow-up we needed or asked for. Scott has an impressive wealth of knowledge about Porsche, but if there was something he was unsure of- he was able to get us answers promptly. He was extremely communicative, even keeping contact on his days off. The financing team was also extremely helpful in securing everything we needed. I appreciated the transparency the sales and finance teams displayed during the process, and do feel each group went above and beyond our expectations to truly help us. We handled the bulk of the transaction remotely, which is always a little nerve-wrecking- however Scott and his team had everything ready for us the moment we arrived allowing for a seamless transition. The GM also took a moment to converse and thank us on our way out, which we certainly appreciated. I absolutely recommend working with Scott if you're in the market for Porsche!

First, of course, they repaired my car. But the icing was customer serviceman Patrick?s knowledge and wonderful personality. He was a pleasure to deal with. And I want to add, so was George, a mechanic who voluntarily went out of his way to make sure I was being properly handled.

I was thoroughly impressed with the service my 2018 Cayman GTS received at Porsche Plano. Patrick Arnold and his team were first rate and professional, and the service was delivered on time and within the budget we agreed. Thank you!

Excellent sales experience and closing was seamless

Great overall experience with Porsche Plano! Freddie Tinkler(sales) and James Wood(finance) are great brand ambassadors and seemed like genuine good people. AND my wife and I love our 718 Boxster!! ****2 month Update- Another vehicle recently came to my attention that I was interested in trading up to. The dealership offered me almost $10K less than what I paid for my car just 2 months prior. Let’s see here, you made money when you sold me my car, make $ on my car again after selling it, & whatever is made on my new purchase? I understand that every dealership has to make money, but they threw away a customer relationship in the process. I won’t be back to Porsche Plano!!!

Manny took great care of me... Got me in for service even though he was really busy to meet my needs.

Fantastic customer service and buying experience for the 2016 Porsche Cayman I bought from Mark Laurenzi at Plano Porsche Dealership. He was outstanding to work with especially I am from Oregon and bought and shipped the car from Texas. 5 Stars all around. I was also impressed with the Plano dealership putting $7,500 free service of new tires, spark plugs, oil change, and complete inside and out car detailing before shipping the car to me. I 100% recommend buying from Plano Dealership and working with Mark Laurenzi.

I have been buying Porsches from Porsche Plano and have had them serviced there for the past decade. The team always presents and delivers exceptional service. On this visit I had been looking for a lightly used, youthful, unique 911. When I found a 2018 911 GTS in their inventory I immediately called my sales professional, Mark Laurenzi. He dropped everything he was doing and secured the vehicle for me before anyone else even knew about it. Now, that’s first class service! I’ve known Mark and my service person, Tim Shaffer, for years. Both are consummate professionals who always put the customer’s needs and desires first. I recommend this team to anyone wanting a new or used Porsche.

Thank you Joshua for your outstanding services and choosing the right options and right vehicle for our needs. The best thing you did not push us rather advised what is best fit for our needs. Job well done. Maks

Andy Parker was a great guy to work with. I put in an inquiry on a 2018 Honda Accord and he was very helpful with sending me photos and pricing. I was in and out of their dealership within a couple hours. I want to thank him for being professional and courteous to me. I am a finance manager at another dealership and was very impressed with him and the overall experience. When I am ready to order my Porsche 911, Andy will be the first person I call. Thanks again!

Tim Scaffer does a fantastic job managing my service experience. He and the dealership are top of class and provide an excellent service and care. Highly recommended.

Incredibly difficult to get an advisor on the phone. Also didn’t receive a call, and wasted way more time than was needed

Wow. From scheduling trouble, delayed service times, no shuttle, and over charging, we will never be back

Excellent overall experience. This was my first Porsche purchase and I was not disappointed. I would recommend Porsche Plano to anyone shopping for a new vehicle!

Best service department ever! Manny is my advisor and he is amazing!

Great Experience here with my Salesman Jorge Delacanal, John a 911 Maintenance Specialist, the whole Parts Department Staff (Jordan) and everyone there have all been great!

Service was perfect. Great crew of folks at this dealerrship

One of the easiest automotive purchase I have ever made. Friendly and accommodating staff. Answered all my questions and were prepared to spend the entire day with me if I needed it. This is my second vehicle I have purchased from them and I will be back again.

Don’t let the fancy name fool you! They claim to fully inspect their used cars, but the one they sold us required expensive repairs 3 weeks after purchase. If they thoroughly inspected the car then they knew the struts were bad and sold it to us anyhow. When we went back to them for assistance they did nothing. So do yourself a favor and go next door to Audi.

Drove 4 hours for my car to be service and the driver's door cover to be replaced. Original door card was warped at the top. The replacement panel arrived damaged, and I had to wait in town another day for a replacement to arrive. The replacement panel ordered was for the wrong side. (human error?) I couldn't stay in town for it. Now I have to wait until another is delivered and make a 4 hour drive each way to have it installed. There is no Porsche dealer within 3 hours of my home. Service advisor and staff were apologetic but that doesn't help this out-of-town customer.

Great Experience as always!! Have purchased several cars from this dealership and all have been a great experience. Would highly recommend them. Also great service after the purchase.

Don't buy a used car here. I bought a used Acura. They said they went through the car and it was in excellent condition..paid full asking price. 2 weeks later the rear suspension has a loud knock. Took it back and waisted half a day with no definite answer of what was wrong..paid a repair shop to look at it..the rear shocks are completely gone and need to be replaced. Contacted Porsche again. They said they couldnt/wouldn't help me in any way...so much for thier claimed great customer service.

Absolutely loved my experience at Porsche Plano! David Loder and Eric were nothing short of amazing. I had great service, a knowledgeable salesman and also just great humans who wanted my first Porsche experience to be the best! Thank you David for your patience, your care, your experience and mostly your kindness! If you want an amazing car, and amazing service to match—Plano Porsche is where’s its at!

I had the best experience at Porsche Plano! I recently purchased a Macan and not only do I love my car but I also loved the level of care and knowledge David Loder, my sales advisor showed me! He helped me setup all my car settings, he spent hours walking me through how to operate my vehicle. He made me feel valued as a customer and made me feel welcomed to the Porsche family! I can’t thank this dealership team enough for the experience and excitement I had with my purchase!! Thank you David and Eric as well you are top notch!

Freddie Tinkler at Porsche was great to work with in our purchase. He listened to our situation and need, made suggestions and allowed multiple test drives of various used vehicles. Everyone at the dealership was very nice and treated us well, even though we were not buying a new Porsche. We purchase a very nice Land Rover Discovery for my wife. After a day, I notice a trim piece not fitting quite right. Call Freddie, took it in for them to look at, and they are ordering a new trim piece! Excellent customer service! I will be back when in a position to buy my new Porsche!

I recently purchased a vehicle from the wonderful folks at Porsche Plano, and I could not have a wished for a better car buying experience. Matthew Bae was my salesperson and was consistently great throughout the entire process. The 180 or so miles between my residence and the dealership was not a hindrance whatsoever. Five days after inquiring about my desired vehicle, I found myself behind the wheel driving it back home. I can't thank Matthew, James or any of the excellent staff members at Porsche Plano enough for the joy they have brought me. If you're looking for a new or used automobile in Texas, I highly recommend you make Porsche Plano your first phone call.

I planned to bring my car in for Mfg. recommended maintenance with my service advisor. They arranged for a loan car for me, which was much appreciated. They did all the work the same day, and even sent me a video of then technician walking around the car and doing the free inspection. They were competent, efficient and friendly.

I worked with Mark Laurenzi on ordering my first Porsche, a 718 Boxster GTS 4.0. He provided excellent communication throughout the process and my car was lucky to arrive even earlier than expected. We were able to complete the majority of the deal over the phone and email which made the pickup process very easy. I'm very excited to be a new Porsche owner and I'm very happy with my experience at this dealership.

I have been at this dealership before and service was horrible, they left my car dirty, handprints everywhere and they weren’t friendly. I had a recall and I was dragging to go but I am glad I did. I had Tim as an advisor and this time I left with a great experience.

Great customer service. Treated very well

My current experience was quick, efficient and pleasant. I have had servicing done there for over 10 years and it has consistently been of very high quality.

Manny was my service rep and he was very professional and kind. They did a good job of keeping me informed.

Had the absolute best experience. My salesman knew everything about the Porsche he was selling me and even followed up with me after my purchase.

Fantastic experience selling my car; it couldn’t have been easier; much better experience than CarMax and others

Excellent dealership. My preferred dealer. I have purchased a few cars from this dealership, always a great experience!

We just purchased a cayenne last week. The process was very easy and smooth. Everyone was so Nice! They treat u like family. From picking out the car all the way to the finance department everyone was top notch. I highly recommend Porsche Plano!

My experience ordering a new car was excellent. My salesman was very helpful and made the process fast and easy. Delivery and closing the transaction was exactly the same.

A sincere thank you to Jorge Delacanal for all his expertise in the configuration of my new 992 GTS and for the great customer service! If you are thinking about a Porsche, go and see Jorge for a great customer experience!

Plano Porsche Brand Ambassador "David Loder" of Sale was so helpful with my Transformation from Corvettes to Porsches. Think I have made a New Friend and Sale Team that I can Trust for all my Porsche needs "GreatJob Mr. Loder and Team

These guys are super friendly and fun to talk to. I was in and out in no time :) I love coming here

Had a great experience with the staff there with Andy Jorge and James with the purchase of my Tundra, thanks y’all!

Another great customer 5 star experience with Jorge Delacanal in the purchase of my 992 GTS. Thank you Jorge for your expertise on the configuration and advice in these supply challenging times. If you are thinking about a Porsche, visit with Jorge and you will be impressed. A shout out also to Tony Dang for his help!! ****************************************************************** Just picked up my 718 GTS 4.0. Wow! Jorge was great to work with and very sincere. Tony Dang the Finance Dir. made the transaction seamless and helped with some extra’s. Great inventory and some really nice pre-owned vehicles. Go and say hello to Jorge Delacanal!

Great experience before, during, and after the sale with Chris aka Lucky at Porsche Plano. Lucky went above and beyond at every step of the process. Highly recommended!

Tony made it easy, very accommodating. Thanks Porsche Plano, you have my business any day of the week.

Service visit was great. Got everything taken care of and kept me up to date on the work. Car came back clean and ready to go.

What a lovely experience for such a boring mundane task. Made the appt online for an oil change (first time at this dealership). Walked in and immediately helped. Patrick was great. Upfront and honest about everything including pricing. Picked up my car the next day (beautifully washed). Everyone was so refreshingly nice. Great experience

Excellent customer service!! Very professional. Highly recommend!!

Great Value ant killer the only team you want service your porsche. As the owner of an out ow warranty vehicle: Tim , Manny and the team are always courteous and professional. It is always a pleasure to have my vehicle serviced there. I'm always impressed with their desire to maintain the level of excellence in service from behind the service desk, the sales team and of course the great product. Thank you for allowing me to trust a service team and their technicians/mechanics again from a dealership.

I had sidewall tire damage that needed immediate replacement and Patrick did a great job of handling my repairs in a timely manner!

Great experience with Patrick in the Service Department. He understands quality customer service.

I recently purchased a 911 out of state and needed to have the state safety inspection performed in order to apply for my Texas auto registration and title. Pat Arnold, the Plano Porsche service manager was able to fit me into their schedule on very short notice and the inspection was performed quickly and professionally.

They communicated well with my credit union for financing. Explained everything about the features of the car, as well as the warranty conditions. Made the process very quick. However, no discount was provided.

Thank you Patrick for your assistance in getting my car serviced efficiently

Fantastic experience throughout, and after, the purchase of my wife's first Porsche (Taycan 4S)! My salesman was David Loder, and I couldn't have been happier to have met him. ZERO sales pressure, very knowledgeable and overall a great guy. We're already in talks to purchase another for myself. Love the dealership and the Porsche brand!

While no one wants to deal with the repairs on a 14 year old Porsche, the team at Porsche Plano make it easy and I'm assured that only OEM parts are going back in my ride. Thanks guys.

I am generally pleased with the service I recently received at Porsche Plano and the only reason I did not give 5 stars is because the service advisor charged me $180 more than he quoted me for tinting my panoramic roof. He should have called me to make sure I wanted to spend the additional money for the extra ceramic coating "he" thought was necessary. I am sure I would have agreed to it if he had consulted me, which is why I didn't request a refund, but I really didn't like being surprised by a monetary decision that was made for me. The reason I gave 4 stars instead of 3 is because I feel like the service advisor redeemed himself by replacing a rear tire with a bolt in it that occurred while in their possession. I was a little aggravated the bolt wasn't discovered before I came to pick up the car and wasted a trip, but was very happy how he handled the situation and got me back in the loaner car very quickly.

I went in for a full service and the check in process was easy. What impressed me the most is that they sound something small that needed to be fixed and I received a video from the service team explaining what they were going to do as well as addressing the small issue. For someone who is visual this was perfect. The work was done quickly. Thank you for your amazing service.

great experience. both service and sales staff are great. No pressure, just helpful advice. Car wash could be upgraded but believe they are working on that.

Amazing service and support. I bought this car for my husband and Adam helped me step by step and made sure everything was just done RIGHT. Love love love working with Napleton Porsche and most importantly Adam. Jessica and her team were also very helpful in getting things done quickly and I have a very happy hubby with his first Porsche :) Thank you Adam !!!!!

Jeff Jutzi of Porsche Plano is amazing. He explained to me in detail what I need to know, he is very patient with me being a first time owner of luxury performance car. He is knowledgeable and efficient with the process. I feel that I'm in good hands with Jeff. Great job Jeff!

Great people and always take care of me.

Great experience with Eric and Plano Porsche. Professional, knowledgeable and transparent. Highly recommend. Also got a fantastic vehicle (goes without saying).

Jorge Delacanal was so helpful and patient. We love our new Cayenne but there is a lot to learn. It is wonderful and the buying experience was great. I was able to drive to our house and pick up my husband on my first test drive. That really meant a lot since he doesn't drive much anymore. Yes we had to wait three months for the car to get here but it has everything we wanted. There was little anxiety about this car. It was a pleasant buying experience.

We recently purchased our Cayenne from Porsche Plano and our experience is nothing less than exceptional. Freddie Tinkler is the best and able to make our purchase experience smoother.. Without second thought, i recommend choosing your next Porsche here. Everyone in the showroom are friendly and we did feel every step of our vehicle purchase a good experience.

The staff were very friendly and responsive. They worked well with me to do all the process quickly. They explained everything about car features as well as the warranty situation. However, no discount was provided.

I have been to numerous Porsche dealership and Plano stood out the most for their customer service. Everyone is very friendly and welcomes you with open arms no matter what you go in for. My advisor, Manny is very professional and feels like we have been friends since the first day. That’s how customer service should be like everywhere you go.

I just bought my second Porsche at Porsche Plano. David Loder was the salesman for my recent purchase. He was very attentive paying attention to detail in what I wanted. He kept me up to date on manufacture and delivery. He explained how all the electronics and car settings worked and offered to have me return after driving a week or two to go over any questions I might have. Service on my previous Porsche was always top notch as well…. Not that I had any mechanical problems with it. I just took it in for annual maintenance.

Excellent service…as always. I just figured it out: we have been doing with these folks for 23 years and several cars. Head and shoulders above the local, top Ford dealer and notably better than the few other Porsche dealers we have done device with on driving tours.

I would give them zero if I could, after 2 weeks having my car in service I had to take it out and take it to anther Porsche dealer to get the work done. No communication and zero customer service. Try them if you like to go for a ride!

nice place，great car，best service*

Friendly environment. Prices are a little high due to lack of new inventory.

This is our second vehicle with Porsche Plano. Excellent service from sales to the service department!

Service advisor Manny is top notch. He listens to your requests and make sure all issues are taken care of before communicating/accommodating in timely manner.Sonja the coordinator is also courteous to provides excellent service.

After months of waiting, a frozen berry 718 Spyder was born. Porsche Plano was a joy to work with. Scott Reynolds and rest of the team were awesome and the purchase process was fast and easy.

Worked with Scott Reynolds and ordered a frozen berry 718 Spyder. After months of waiting, it arrived. Car is gorgeous, process was easy, staff was awesome. Already have 2000 miles on the Spyder. Thanks again Porsche Plano

Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery

Ordered a Frozen Berry 718 Spyder several months ago. Took delivery a couple weeks ago and have over 2000 miles on it. Worked with Scott Reynolds. It was a joy working with a dealership that has the passion and excitement for the brand and their customers.

Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery

Porsche Plano had what I wanted, and it was a pleasure working with Andy Parker through the car review and purchasing process. Would definitely recommend both Porsche Plano and Andy Parker to anyone looking for a top shelf experience.

Just bought another car from this dealership and it was a great experience. The sales person/Brand Ambassador, Andy Parker, was fantastic to work with even with follow up details after the sale. Additionally, working with their tech service reps, particularly Mani, is another great experience. I have worked with him for over 4 years and he has always done everything he could to make sure I am a happy customer. Great car dealership experience, would recommend to anyone!

I had a few challenging occurrences , sometime back, that left me unsettled. I?ve been a client at Plano Porsche 6/7 years, now , and frankly I was worried ; however , my faiths been restore . Plano Porsche , more specifically Jeff Jutzi, made things right , turned my frown to a smile, and proceeded me the service that only Plano Porsche can provide. And I should know , I purchased my care from Lemmon location. I?m a happy camper and ready to tell the world Plano Porsche has what it takes to be your #1 Porsche dealer. JEFF JUTZI should be the services guy if the year! ??.

awful experience with Jeff！

Outstanding customer service, Pat Arnold was through, kept in constant communication throughout the entire service process. Our car was ready when it was promised and the final total was within our original estimate, with no surprises.

I have bought multiple cars from Porsche Plano and each experience is always above my expectations. From trade in to purchase the process is seamless. Mark Laurenzi is your guy if you need a new or used car from Porsche Plano!@

I can not say enough great things about Porsche Plano! From the moment we walked in we were greeted by Lucky. I told him that I was interested in the Macan; there happened to be one available. I was able to go on a test drive, I of course LOVED it. After, we were introduced to Craig the new car manager, what a nice guy! He just sat and talked to us like he knew us forever. Then we met James in finance, another great guy! He suggested things that I was not about to buy, but as he explained it, it totally made sense and of course we purchased extra protection. I can't say enough about our experience with Lucky, Craig, and James! Thank you guys for making us feel at home! And.. I love my new Macan!!

I’ve been a customer of Porsche Plano for many decades and I’ve always had a great experience with the staff there. One of the things that’s been especially rewarding has been the opportunity to work all these years with the same trusted service advisor. That didn’t change during my recent service visit. This is my third Porsche. With Tim Shaffer and the service department overseeing service and any repairs on my vehicle, I know they will be thorough and that the work will be completed right the first time. In addition, they always ensure I have a loaner to drive if necessary. Porsche Plano is the only place I will go for service on my car and is my go to if and when I’m ready for my next buying experience!

Porsche Plano has kind of a sweet situation going on. Porsche owners know how important it is to keep your very expensive car current on maintenance - and how fussy future buyers will be about where you had any service done. So having any service done at the dealership solves a lot of issues for any Porsche owner. Plano Porsche seems to changeover staff quite a lot regardless of this durable built-in client base. Which means you're often dealing with someone new every time you bring your car in. My recent visit for a standard annual maintenance (oil change) included a 3-hour lounge wait for what I expected to be at max an hour of service time. Followed by waiting for the car to be washed even though it was raining outside at the time. And finally discovering the passenger seat had been pushed back so hard that I thought it might be broken (it wasn't). Overall not a great experience.

Really enjoyed my experience purchasing a new car at Porsche Plano. Everyone was very helpful. My sales advisor Jorge was super communicative and helpful throughout the full process of making my order through to delivery and beyond. I chose this location over one closer to me because of the people here. Great team! Thanks again

Excellent service. Fast and accurate service.

Excellent experience with Mark Laurenzi! He found the perfect car after a first one found was sold while I was contemplating. He was very patient and attentive. I’ll buy from Mark again!

very responsive sales crew. no nonsense and fair prices on the used inventory.

Service advisors lack customer skills. Definitely won’t recommend anyone I know to use their service dept.

Mark Laurenzi was great to deal with, helped navigate the ordering process , kept me informed on a regular basis. Very efficient and a pleasure to deal with !

Best dealership ever. My car completion process was finished in an hour from when I walked in. Everyone was friendly and accommodating.

Called in needing a spare key for my cayman. They worked very quickly and had it cut and programmed the same day. Their service area was quite packed with some amazing vehicles old and new. I can confidently assume they will handle any work needed on your Porsche and would consider coming back if I need any major service.

Miserable !

Josh our sales person was great. we are very happy with our purchase. he was also very knowledgeable with our car and went over it in great detail. we will be back in the future.

Great service!

Porsche Plano is top notch, I trust the service department to keep my 911 in top condition, ask for Zachary he is great and keeps you up to date throughout the process.

Happened to be greet by my salesman, Freddie when I walked in to pick up my car from being serviced. He stepped in and took car of everything. Great staff, polite, and helpful. Oh, and the service repair was great too ?!

Got thinks done in a very professional way which I appreciate very much

Being a person that used to avoid the dealer; I will tell you that Patrick Arnold has completely restored my faith in the dealership and the brand. He is incredibly knowledgeable, accommodating, and personable. He does not treat you like a number. He values your time, your car, and above all else the relationship he cultivates with you each and every time you talk with him. I will forever be a Porsche Plano and Patrick Arnold customer.

Patrick from service has gone above and beyond for me. I will forever be appreciative. John Griggs service manager has excellent customer service skills . (Sunroof included)

When I went back to pick up my car on 8/24/22, I noticed the light for airbag is on. I asked one of the guys outside and he did not know. I told him to call Patrick to come and see. But I waited about 15 minutes outside and twice I went in to see why he is not coming. Finally I got an emergency call from my clinic and I had to go to see my patient. I never waited this long for an staff from Porsche to respond. My time is more important than the staff there. I never waited this long and I am glad that I left because 15 minutes later I got a call from Patrick. (means I had to wait 30 minutes for him to come and get the problem solved). But too late. I was not happy.

Excellent service. Caring service advisors and techs that are extremely well-versed in all aspects of maintenance and service for Porsche cars.

First, I'm not being incented for this review. Current vehicle is Macan GTS and 5th Porsche owned in 23 yrs. I have only used Plano Porsche, formally Boardwalk, for all service needs and detail needs. Aaron Woods, Service Manager, leads and manages a top notch team. My Service Advisor, Tim Schaffer, is my go to for all service requests or concerns. Both are very professional, knowledgeable, personal, and go above and beyond to satisfy every customer. I encourage any Porsche owner, regardless of where you bought, to reach out to these guys for your next service you will be sold for life.

I purchased a 2019 Porsche Cayenne that had previously been a leased vehicle. To date we have received the worst service. The purchasing was a nightmare- balls were dropped. They failed to send correct documents to my bank which delayed my purchase. The day I came into complete the sale, I had to wait 3 hours to sign the paperwork and our salesman knew we were coming. There was an event the same night and we were not told about it in advance.The car was half detailed- the inside had been done so poorly our salesman had to get in and complete the job. Once we finally got into the finance office we were told that we owed more money and I had to prove I had paid a deposit and they actually owed us a refund. They had the wrong county on the paperwork so they had to refund us more money for the registration. Once we went through all the paperwork to confirm that all work has been done- we found 2 items have not been complete. It took one month for our salesman to get back to us to tell us they had not done the work and explained it took so long because that is how long it takes to do research and one person was on vacation. They have only agreed to do one item and I was told it was being done as a "courtesy" since they could not find it and it is required based on certification. I owned Lexus previously and regret not purchasing another one. The service level at this specific dealership is worse than what you would find at a non-luxury dealership. Do yourself a favor and go to Park Place Porsche or test any other dealership- it will be worth every penny. Going forward we will have our Porsche serviced elsewhere and if I decide to purchase again, it will not be from here.

Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer

They handled warranty work well. While it took longer than we had hoped, they kept us informed.

Very professional and understanding.

Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer

I had a very pleasant experience with Arnold the new service advisor who was very professional and took care of the issue we had with utmost care .

All around great dealership! The already awesome service department is even better with the addition of Pat Arnold. Can’t go wrong at Porsche Plano.

Porsche Plano service department has truly stepped up their game! Their new service manager, Pat Arnold, took care of my issues with urgency, attention to detail and competency. He gave me the 5 star VIP treatment that anyone would expect plus so much more. He was present, compassionate and personable. I will not go to any other dealership in DFW for service as long as he and his team are there!

Patrick was very helpful! Extremely helpful and great service

Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.

Cant say enough about the sales process at Porsche Plano. Recently ordered a new vehicle and am currently waiting for it to arrive. Jon Griggs and Marc Laurenzi have been very cordial and helpful to me through the whole process. Was dealing with another dealership and would have to write them 3-4 times to get a single answer. Porsche Plano is spot on. A++++++

Terrible service. Poor communication. Whisky grins. No accountability. #Autonation trash. UPDATE: GM is the person responsible for issues & bad review. Autonation please check email.

Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.

I had a very good experience for bring my 2017 Porsche Cayman S in for service. Patrick in service was very nice and professional and on top of routine service I had to have a wheel repaired. The repair ended up saving me $2500 dollars and the wheel looks brand new! Patrick mentioned they were out of loaner vehicles and asked if I needed a ride that was 45 minutes back to Denton and that he would also provide return service if needed for me to pick up the car. I have read this over the years and heard nothing but good about Porsche and the customer service you receive. It is kind of cool getting to experience this first hand. A++++

The entire experience at Porsche Plano was a great from the day of booking the car till taking the delivery. David Loder has been a gem of a person to be guiding me starting from what configuration options work for me and what will not. Keeping me up to date on my vehicle delivery dates. Accommodating my various request in this time period and sone repeat asks as i kept on missing the configuration I ordered (duh!). On the day of delivery he took care of everything and took out time to explain me all the details of the car and operations on it, which made me feel that I know the Porsche from long time (my first Porsche though). He has been very helpful after the delivery too by helping set up some detailing job that I ordered from Porsche Plano and set up time to explain me further of the various operations/features my car has which I’m yet to reach to. Thanks David and Porsche Plano team for making my buying experience as smooth as I can hope for.

Patrick Arnold is an automotive guru! For years Patrick has serviced my cars, provided advice and is transparent in our dealings. Happily have referred him often to other performance car owners. Attend a car show with Patrick as he is well connected as he is knowledgeable.

The entire experience at Porsche Plano was a ght from the day of booking the car till taking the delivery. David Loder has been a gem of a person to be guiding me starting from what configuration options work for me and what will not. Keeping me up to date on my vehicle delivery dates. Accommodating my various request in this time period and sone repeat asks as i kept on missing the configuration I ordered (duh!). On the day of delivery he took care of everything and took out time to explain me all the details of the car and operations on it, which made me feel that I know the Porsche from long time (my first Porsche though). He has been very helpful after the delivery too by helping set up some detailing job that I ordered from Porsche Plano and set up time to explain me further of the various operations/features my car has which I’m yet to reach to. Thanks David and Porsche Plano team for making my buying experience as smooth as I can hope for.

Everything was done timely and efficiently. Plus other issues were identified and solved so very helpful.

Good service, excellent messaging about car being finished

Great experience. Purchased my first Porsche and it was a seamless experience. No unnecessary bull.

First service on my new vehicle. Dealership and Tim my service advisor were fantastic and very helpful. Waited at the dealership, no issues, clean, safe and relaxing environment.

Always courteous and professional. Good communication.

Excellent dealer. Fantastic and courteous service. Very professional from sales to service department. Someone please give the young man behind the service department counter a raise. He deserves it and is a great representation of the professional and positive culture of your dealership.

Love my car and my dealership. Saturday I was out running errands and got a notification that tire was losing air. I drove to the dealership, and they took me immediately, fixed my tire and sent me on my way in an hour for a very reasonable charge. Just wish they would bring back the free car washes they promised me when I bought my car.

Very good service from Fred and staff in purchasing a 911

Porsche Plano provided an excellent buying experience. David Loder did an outstanding job as our sales representative. All things being as they are in the market, this dealership had good inventory, and were able to be responsive and answer my questions to secure the car for purchase. When we completed the purchase, the paperwork was complete and ready to go with no issues. Delivery experience was fabulous for a fabulous car. My wife and I were picked up at the airport, and we felt very welcome at the dealership. This was literally, a sign and drive it home road trip deal. Call it one and done! Thanks Porsche Plano!

I needed an oil leak fix along with a full service and everything was done to my satisfaction.

Thanks to Dave Loder for all of his help these past 4 years. I have purchased 3 vehicles with him, most recently a 992 Turbo that we ordered together. He is always available to answer questions in person or via email / text. Great experience and I look forward to adding another car to my garage in the near future.

Jon Griggs and his team were wonderful to work with. I highly recommend.

I brought my car in for repair mostly of the battery charger and it took 3 weeks for them to just look at it, then they tell me the battery charger doesn’t work and they ordered me a new one but it will take 1 month to get. After a few days they tell me it came in but after using it at my home it works worse than my prior charger, they tell me I cannot get my original charger back and the new one they gave me literally just shuts off after 20 minutes so I can’t charge or drive my car. Not sure why I purchased this car but be very hesitant before you do

Bought my first Porsche, a certified gently used 911 Carrera, from Mark L. a couple weeks ago. From my first call, to driving it home off the lot, Mark made it a super easy process. Mark’s knowledge of the Porsche brand is impressive, and he really made me feel like a VIP. I would say it was the best experience I’ve ever had purchasing a car. You can just tell that Porsche Plano is a business that has it’s act together, and the people out front like Mark, drive that perception. Thanks for a smooth transaction!

the service for my Porsche Taycan has been awful. brought my car in because battery charger was not working and took them 3 weeks to look at it then they get me a new charger and it works worse than the broken one i brought in, now they tell me its happening to all the cars. basically i cant charge or drive my car that i paid big money for.

A good job overall. Did not get an estimate of costs and was surprised at the final number.

Am Pleased with Mrs lilian wilson with the way she managed my trading account since i came in contact with her, within 7days trading period she made me understand everything i needed to know about trading and made me an outrageous profit , seemed unbelievable until i made my first withdrawal. she is a great Lady to work with and learn from you can reach her on Email: lilianwilson220@gmail.com WhatsApp +12485090477

I've been a customer of Porsche Plano for 4 Porsches. Mark Laurenzi is the person who makes it happen. Definite recommend for his ability to get whatever you are looking for. He knows the cars and is an outstanding representative for the brand and the dealership

Purchased a CPO 2019 Boxster S from Mark Laurenzi Boardwalk Porsche and now Porsche of Plano. This was the 5th Porsche I have purchased from Mark over 15+ years and 7th Porsche I have owned since 1989. Once again Mark provided superior, friendly, honest and professional sales help to find the right Porsche for me. Mark's help and strong knowledge of everything Porsche was definitely the key to my purchasing my latest Porsche. I am enjoying my Boxster immensely. It handles superbly and looks magnificent. Not as fast as the 2 turbo 911's I have owned in the past, but I enjoy every minute driving it. I drive 17 miles to Addison 3 days a week and it is the only reason I get motivated in the morning to go to work. I would without reservation highly recommend discussing with Mark any questions you might have regarding Porsche's. His knowledge of the brand is excellent. You will enjoy the experience whether or not you decide to purchase a Porsche.

I make an appointment around Friday 07/08 for the next available time Wednesday 07/14 at 9:00 AM, because my radio was on but did not output any sounds. I checked back at 11:30 AM and was told the analysis line was backed up for a week and my car could not be analyzed. After hearing that I decided to pick up my car and setup an appointment at a better time. I was told I could only make an appointment by talking to my service rep first. My service rep was on vacation and no one else would help. I do not want this posted, its just to inform you.

Josh Creadeur was my salesman. He was over the top helpful and knowledgeable. He even brought my car home for me and took Uber back. A credit to the dealership.

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.

I took my car in because the window does not automatically roll up. It rolls up 1/3 of the way and then comes back down. Then it rolls 2/3 of the way up and then back down. They fixed the loose plastic holder for the window button but never actually fixed the window. They had my car 2 1/2 weeks and I had to call before they finally could locate it and tell me it was already done. Finally, I asked them 3 times to give me a trade in/sale estimate. They never did and I had to ask again at the end before getting a hurried, low ball estimate. Not a great experience.

This was our 2nd Porsche Cayenne purchase from Porsche Plano and from David Loder. He is very knowledgeable and a pleasure to work with. Appreciate everyone we worked with at the dealership. Highly recommend!

I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.

I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.

Porsche Plano was the best experience we?ve ever had in purchasing a vehicle. Our Sales rep Freddie made the buying experience enjoyable! We left there with a practically brand new ?used? Maserati, when I took my wife there to buy her a Porsche SUV. Freddie was very knowledgeable with both cars and did not pressure us one way or the other. He spent so much time with us outside in the HOT heat. We would recommend him to everyone!

Recently purchased our Porsche Macan here. We worked with Eric Mazariegos. It was such a great and seamless process. We appreciate the great customer service and the time that he took to answer all of our questions. We highly recommend Porsche Plano and the wonderful staff like Eric Mazariegos! Thank you again for the wonderful experience! We greatly appreciate it! 😀

Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning several Lexus vehicles. Will deal with Mark again in the future.

Best sales force, led by Mark Laurenzi who sold me nine cars, best service with John Gladwill and Tim, best parts department with Larry. This is a rather small dealership that keeps treating its customers with total care and respect. I won't buy a Porsche anywhere else.

Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning many Lexus vehicles. Would deal with him again in future.

Mark Laurenzi was wonderful to work with and made buying my Porsche Cayenne fun and painless! Highly recommend and would my future Porsche vehicles from Mark.

IMO, Porsche Plano is head and shoulders above the rest. I have dealt with Mark Laurenzi for the past 4-5 years. Mark is very engaging, forthright and concerned about my needs. I did a build to order from Mark in 2018 and was totally satisfied with the entire process. Porsche Plano and Mark are great folks to do business with. I recommend them to all my friends!

Mark Laurenzi will take excellent care of you on the buying end, and John Gladwill will take excellent care of you in the service bay. Recommend these guys highly.

A terrific dealership and I cannot recommend them enough. A class organization from sales to finance to service. I HIGHLY recommend Mark Laurenzi, if you are in the market for a new Porsche. Knows the product well, keeps you well informed through the sales process and looks out for your best interest.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

A special shout out to Mark Laurenzi, Plano Porsche sales. Working with Mark on my 2nd Porsche from him and my 3rd overall. Tremendous patience combined with quick follow-up as we sort through my driving requirements and the available Porsches. Highly recommended.

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!

I have been doing business with Mark Laurenzi at Porsche Plano for 5 years, and I have purchased 2 cars from him. Mark is the consummate professional - expert knowledge of Porsche and a pleasure to work with.

I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.

I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.

There several good qualities about Porsche Plano with regard to overall services. However, what continues to bring me back to this dealership over the last 12 years, is the outstanding customer relationship that Mark Laurenzi provides. I think the exceptional car knowledge of all sports vehicles and his straight up over the top integrity are the qualities that i admire the most and keep me coming back.

Working with Mark Laurenzi is extremely easy. He is knowledgeable and willing to help in anyway he can. The team always greets us with a smile and helps us in anyway they can.

Thank you Mark Laurenzi for the past decade of helping me with the right decision of my car and options. I love you come up to me each visit whether in the new car or service department. Wonderful relationship and results. SNoble

I have worked with Mark Laurenzi for 12 years and leased/purchased 3 new cars from him. He works hard for your business and will do whatever he can to make me/you, the customer, happy. I highly recommend working with Mark Laurenzi and the Porsche Plano tem when looking to buy or lease a new or used Porsche.

Had the best experience with Porsche, from buying it to having the first revision, they were even able to fix a dent so perfectly. Thanks Porsche team!!!

Great experience. They contacted me along the way to keep me posted on the progress.

Talk to “Lucky” and he’s wonderful!!! Super happy with my new Panamera GTS and the experience I had there!

Annual service plus inspection. Great service!

Annual service was provided punctually with no issues and ended with a superior car wash!

Great place friendly -took the time to make sure i knew everything about the cap and options

This was our first Porsche purchase and we were lucky to work with such a professional salesperson as Jorge. He was helpful in walking us through the process of "building" our Macan and he kept us apprised of any changes in shipment status, up to actually receiving it. I would definitely buy another car from Jorge at Porsche Plano.

Good communication, did what they promised to do, they were on time with everything and the entire purchase process was quick and pleasant. Freddy was great to work with!

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Chris went above and beyond in our recent purchase. He is always eager to help in all factors including some outside his remit.

John in Service did my oil/filter and inspection in record time and the car came back spotless. More importantly, John answered a number of questions I had with great patience and interest.

Working with Mark is always an amazing experience. Mark always makes the proses simple and easy. His knowledge is amazing and is always on point with what additional items I should or should not add.

I wanted to take the time to let you know that i was the complete opposite of satisfied , the person assigned to me was Jeff , and not only did he make me feel like an inconvenience but he was rude , discredited what I was claiming to him and my car came back to me in a worse condition than I had turned it in . Prior to dropping my car at the dealership my car did not make any noise at all and now it is still making an obnoxious noise . I took my car back on Monday to address the noise that occurred when my car was returned to me on Friday. the noise was " fixed and everything was perfectly ok " my car is still making the same noise . I'm asking for this to be addressed and fixed .

Great servicer consultation upon arrival at dealership - - answered all our questions and addressed our concerns. Maintenance completed as agreed and as scheduled.

I took my new Porsche in for a recall. Zach in service was kind, quick and positive. They took very good care of me. Thank you Zach, Karla

Great experiences didn?t knw how much oil changes cost until now

Great service. Manny always takes good care of me.

Matthew Bae was very helpful and friendly. He is like a shooting star! He is the best salesperson I ever had. He allow you to think for yourself. And that tells a lot of a person.

I got a very fair trade in value for my Cayenne and I?m extremely impressed with my new Panamera. Eric made the entire process easy and pleasant.

I had to bring my car back to dealership several times in 4 weeks period after an annual service. After last trip to the dealership I noticed deep scratch on a door and my service rep supposed to contact me about the issues … it’s day 4 and I still didn’t hear anything from the dealership. I will never will take my car back to Plano dealership.

Manny was excellent. I recommend to any person. He gave me all information in advance.

I purchased a Panamera from Porsche Plano and was very happy with the experience. Jorge was great to work with and made sure that I was taken care of.

Worked with Mark in new sales. Very low key and no pressure at all. Highly recommend him.

I recently purchased. 2022 Macan & everyone at the dealership has been great! Freddie took care the sale & delivery with great service & follow up. Manny & Nicholas in service we’re great and attentive to my needs as well. I will always bring my Porsche here for service!

Porsche of Plano is very thorough in their service. The employees are courteous and explain the needed service completely.

Very attentive to your needs. Support they give is spot on. Larry in parts can make it happen. My Dealer of choice.

20k mile service Handled very well by the service writer who was knowledgeable, curtious, and very accommodating

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Our go to Porsche dealer. We’ve purchased cars from them and use them to service our vehicles. Great service and they make us feel like a valued customer. Highly recommend

Friendly staff and outstanding service.

Jorge Delacanal was excellent from the beginning of ordering my Porsche till after delivery. Highly recommend. The entire staff was top notch. Have no reservations about buying anything with Porsche Plano

Great prompt service and service advisor (Mr. Delgado).

I recently moved to Plano and took my car in for state inspection. I made an appt thru the 800# but they didn’t have a record of it. They still got my car in but it took twice as long as projected and no one kept us updated. I’ll still be back for service. Staff was nice and waiting area is better than most!

The service is always on point. I love the follow up from my service provider, Manning! My vehicle servicing was timely and done with excellence. Thanks Porsche Plano!

This dealership never disappoints. The service was done professionally and timely. The service representative updated me on the progress of the job and how much longer it would take. I appreciate a business that respects my time especially on my day off. Great job!

This was a great experience. Arrielle Rivers is an excellent sales person. Her energy is infectious and she follows up on a timely basis. The Porsche of Plano team is great.

Great experience at a great place. This is my first Porsche purchase. I have purchased many many cars over the years and the service provided here at Porsche Plano sets them apart from all the others. Andy Parker provided a Great day of purchase experience from test drive to paperwork. Immediate follow up also. I highly recommend Porsche Plano.

Service, sales, and facilities were fantastic. I highly recommend the team at Porsche Plano. They made repairs with no surprises and made the trade-in process quick and easy.

Fabulous experience to match a fabulous brand - each step of the process smooth & professional with Matthew excelling as my brand ambassador and James making signing / handing over some dollars pleasant (dare I say) Looking forward to service visits and building on our excellent journey with Porsche - we are thrilled with our new Cayman S 718 in Shark Blue

Well to start, they were very honest. My husband and I started looking for a Panamera back in the fall. I test drove one with David L. are the dealership. We had the opportunity to order the platinum edition from David. He was very easy to work with kept me updated on a monthly basis. As our delivery date grew closer he suggested an app to track our car on the cargo ship. That was exciting and scary. It was a long process but totally worth it. Jon G. The new GM is also very helpful. Thank you both for a great experience

Mark Lorenzi is great. He made the process quick and easy. Thank you.

Nick took time to understand my concerns and handled them accordingly. Stellar service.

Porsche of Plano has been my go to dealer for all of my servicing for my 718 GTS for the last three years. Despite being the furthest of three Porsche Dealership in my area, I have always preferred to take my car to Porsche of Plano due to their excellence and fairness in service and with very competitive pricing.

Nicholas in service was very attentive in listening to my concerns and addressed them accordingly. Very satisfied with the service I’ve received from Porsche. Two thumbs up.

I highly recommend Plano Porsche. Just took delivery on my ?22 Cayman GTS. Other than a few build delays in Germany, this was an awesome build/buying process. Customer service has been outstanding from my salesman, Freddie, to the finance guy Tony and everyone in between. I highly recommend this dealership.

Just took delivery of my first Porsche, a 2022 Cayman GTS. Even though there were some build delays, this has been an awesome experience from beginning to delivery. My salesman, Freddie, has been outstanding to work with. He kept me updated throughout the whole process. Tony in the finance department was just as terrific. No high pressure on extended warranties with a quick “sealed deal” ending so I could enjoy my new ride. I’m sure I will become a longtime customer, and likely won’t be my last vehicle to purchase from here. Thanks so much for making this one of my best car buying experiences!

I'm completely satisfied and will do the survey when I receive it. Jorge Delacanal was wonderful!!!! He didn't pressure me and was so knowledgeable about the car. He was enjoyable to work with. I would definitely buy another car with him and Porsche Plano!!!!!

Went in for an oil change. Jeff was very knowledgeable did a great job of explaining all options available. The service was completed within the day.

Service was slow New car sales is poor. Sales people don?t understand Porsche enthusiasts and are trying to maximize profitability by price gouging

My experience everytime is lovely! We received a rental car to use while our Macan was getting serviced! David, Mae and Tim are the best!

Very friendly and informative all around. The waiting area and restrooms weren?t as nice as I would have expected for a high end car dealership, but that would be my only critique.

It was a wonderful experience throughout the buying process. Definitely will recommend.

Dealership is first class. Excellent service. Very professional. I always shop here when in the market. When in the market for a car, new or used, you can count on the dealership for first class assistance.

John Gladwell is world class. He was complete in his assessments and did what he said he would do. Excellent communication throughout the process.

Owned Porsches since 1987. Always use authorized dealers for repairs and Porsche Plano has been taken care of my cars for over 10 years. My experience is that repairs are done promptly, correctly, and transparently with respect to the work performed. I always feel like I am Tim S's only customer, despite how busy he is.

Josh Creadeur was my salesman. I purchased a 911 4S and a Macan. Josh was great! Super helpful. Porsche Plano is a great place to buy your Porsche and a great place to get it serviced. Tim Shaffer is my service rep and I have been helped by him for over 6 years. Great organization!!

Highly recommend Porsche Plano for sales and service experience. Have bot four 911's there, dating back to when it was Boardwalk; all have been serviced here. Highest quality and professionalism in all aspects of sales & service.

Great experience. My service rep kept me updated. Serviced completed on time.

Zach was great. Very helpful And kept me updated throughout the process.

On time and Zach was helpful and informative. Lyft worked out well. No issues, will be back.

I look forward to taking my car too Porsche Plano. It's a pleasure doing business with them. They always do an excellent job servicing my 07 911 turbo. I know when it leaves it's ready to go. All the employees are very professional. Thank you for taking care of my car so well.

I have been looking for a Panamera for almost 2 years. Porsche Plano has the largest inventory of any dealership that I have researched and their no-haggle prices were much appreciated. I received my Panamera with a full tank of gas and full interior and exterior detail. I love my car and would recommend Andy and Porsche Plano to all. Lori Mayo

all in all good experience. bought 'dealer certified' used boxster with low mileage.

I purchased a new Porsche Macan from Porsche of Plano and my experience was amazing . Freddie kept me informed as to where my car was as it was arriving on a ship.and when it would arrive at the dealership. He is very friendly and easy going. He spent a lot of time aping through all the new aspects to me.

I had a very pleasant buying experience with Plano Porsche, Chris was very professional and friendly and everyone else in the dealership from reception to manger all are exceptional