
It's nice not to haggle over prices. Their prices are good!
-- Misty H.
They got me in my dream vehicle. They listened to what I wanted and I felt heard.
-- Eloni T.
Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour.
-- Tom D.
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Recent Reviews from Porsche Plano
Recent Reviews from Porsche Plano
5
I thought having my daughter was the highlight of my life until I got to see her smile the moment she sat in my Panamera Turbo! Ming was incredible in helping me find the best car along with his incredible customer service. He definitely goes above and beyond!
Swash Pawar
Jun 7, 2023
5
I recently had the pleasure of experiencing top-notch car repair service from Porsche Plano. Overall, the experience was outstanding in every way. From their expertise and professionalism to their excellent customer service and impeccable repair work, they exceeded my expectations in every way. I highly recommend them when you are in need of reliable and trustworthy car repair service.
monica johnson
Jun 6, 2023
5
Excellent work, great customer service, great environment and Dealership
Jerry Tomlinson
Jun 6, 2023
4
I was at Porsche Plano for Macan general service, their quality of service is good removed one star as I felt one of them is not honest in doing his job
Varun Sagar Reddy Arikatla
Jun 5, 2023
5
Great Service, Pat, was excellent with the replacement of my windshield and a TPMS issue that I had… highly recommend them
Jed Siddle
Jun 3, 2023
5
My Experience was very pleasant. I was greeted from the time I entered the doors and imnediately provided assistance even though the dealership was closing in 45 minutes. There were no shortcuts taken as I was guided through the entire process while everything was thoroughly explained. Everyone went above and beyond from my Sales representative David L to the Sales Manager Eric as well as the Finance Manager James. Thank you for a wonderful Experience and restoring my faith in the dealership process.
Kay Spain
Jun 2, 2023
5
Ryan was knowledgeable and informed me if the aspects of the work being done.
Giri Moolupuri
Jun 1, 2023
5
I came in without an appointment with a nail in my tire. They got me in immediately and even gave me a loaner car. This was my first experience with this service department as I only have 400 miles on my car. I couldn’t be happier!
BJ White
May 31, 2023
5
I had an amazing experience here today checking out the 992 GT3 RS. The sales people were very kind even though they knew we were there to take videos and pictures. They offered my grandma water which was very kind. The sales people were very kind and also encouraged us on taking photos for as long as we need.
Kane Mcwilliams
May 29, 2023
5
Confidence from start to finish! Chris turned a purchase into an event. Top shelf representation throughout the dealership.
Dodd Duquette
May 29, 2023
5
I had the trust and confidence in Chris that I booked one way flights for my daughter and myself to purchase a car from him. Perfection rained down throughout this process with Chris being kind and accommodating every step of the way. A car is just a car, but the road to getting into a new vehicle is determined by the team you are working with. Thank you to Chris and the team at Porsche of Plano!!
Dodd Duquette
May 29, 2023
5
Service was great. Manny took great care of me and my vehicle. He kept me informed throughout the process and made sure my vehicle was ready the same day. The facility is great and very accommodating. Vehicle was also washed and cleaned upon return. 5 star service for sure!
Richard
May 28, 2023
5
As usual I give John Gladwell 5 stars for his mechanical services.
Steve Casey
May 26, 2023
5
I was there a couple of weekends ago for an oil change. As I checked in, my service adviser, Manny Venegas mentioned that a recall had been issued for the vent system of my vehicle. I was offered and given a "loaner-car" while mine was being serviced. The entire process took no more than 3 - 4 hours. Great friendly and convenient service.
Jose Luis
May 26, 2023
5
Tim Schaffer and the other service advisers here are Fantastic.
Richard Stanley
May 25, 2023
5
The store is why I bought my new Porsche Cayenne from. It's just a pleasure doing business here from purchasing the vehicle to take it in for service or getting parts. It's got such a great atmosphere. Everyone's upbeat and happy. That's hard to find in businesses anymore. Thank you Porsche of Plano!
Matthew Maschmann
May 25, 2023
5
Third time purchasing from Porsche Plano. As always, Mark did a great job of making the experience easy and stress free.
Michael Garcia
May 23, 2023
5
Amazing Customer service and overall experience purchasing my Porsche. Chris "Lucky" and Jorge were both amazing, patient and very knowledgeable. Thank You Porsche Plano! :)
Liga Gaile
May 22, 2023
5
Quick and easy
Juan Vasquez
May 21, 2023
5
Porsche Plano did work on my 911 and had it finished and washed in the time promised. I was kept up to date on everything done to my car. The people there are very friendly and I will continue to bring my car there for service.
Michael McGee
May 18, 2023
5
Porsche Plano did a marvelous job of resolving an issue on my Porsche Boxster while I was traveling to Plano from out of town. Pat, the service advisor, and John, the technician, were very good about keeping me up to date on status. I am very satisfied with the service and professionalism from Porsche Plano!
Edward Doan
May 17, 2023
5
For the last couple of annual service appointments my service advisor has indicated to me that the shocks and struts on my 2001 996 cab were on their last legs. With this year's service appointment I made the decision to replace those as suggested. The difference in the drive is amazing..........like driving a new one!
Prairie Dog
May 17, 2023
5
Becky at servicing is great and handled my issues in an efficient manner! Update: Manny V at servicing just serviced my car and was a great and friendly person to work with. Very informative. I think he has earned my business back from Porsche Dallas. I’ll be back soon to get the recommendation worked on. 5 Star Service for sure.
Richer & Wiser
May 16, 2023
5
Manny always takes great care of me at Porsche Plano.
Tiffanie Harris
May 11, 2023
5
I been having great service from Jeff. He went his way to help me out. Thanks Jeff.
Lee Kelly
May 11, 2023
5
I had a very unique issue with my 2017 Macan: there was a coolant leak that couldn't be identified. Every couple of months, the coolant would be empty. I took it into Plano Porsche several times and they couldn't find the issue. Finally, they decided to do a total work up. They replaced seals, pressure tested, replaced more. The end result? They felt it needed an entirely new engine. Unfortunately, there were none in North America. Thankfully, they located one in Germany, it got shipped over, installed and I finally drove away with my car...after 6 months! But my Plano Porsche service advisor, Patrick, was awesome all the way through the process. Not only did they provide me a loaner Macan for the 6 months, they kept me informed each step of the way. There is NO DOUBT that I will not only continue to use Plano Porsche for servicing my Macan but I will purchase all of my future Porsches from them as well.
Jason Thibeault
May 11, 2023
5
I had a very unique issue with my 2017 Macan: there was a coolant leak that couldn't be identified. Every couple of months, the coolant would be empty. I took it into Plano Porsche several times and they couldn't find the issue. Finally, they decided to do a total work up. They replaced seals, pressure tested, replaced more. The end result? They felt it needed an entirely new engine. Unfortunately, there were none in North America. Thankfully, they located one in Germany, it got shipped over, installed and I finally drove away with my car...after 6 months! But my Plano Porsche service advisor, Patrick, was awesome all the way through the process. Not only did they provide me a loaner Macan for the 6 months, they kept me informed each step of the way. There is NO DOUBT that I will not only continue to use Plano Porsche for servicing my Macan but I will purchase all of my future Porsches from them as well.
jnthibeault
May 11, 2023
5
It was great my sales lady was great she was very good at showing me the car and explaining how everything works.
Robert Dubose
May 11, 2023
5
Always professional.
Rajan Sachar
May 9, 2023
5
Took my 911 in for Service. My service advisor Manny was very helpful and friendly and my mechanic John G was excellent. He’s a mechanic with an eye for detail and listens to all your concerns. He works at the highest level of any mechanic I’ve used. You can’t go wrong with Manny or John. My car drives flawlessly and John’s work is impeccable. May 2023 Ended up trading in my 991.2 911 C4S for a new 2023 911. My salesman was Josh and he was very professional, helpful, patient, and knowledgeable in all things Porsche. If you need a great person to work for you, choose Josh Creadeur. Worked with James Wood on the business/finance side and he was wonderful as well. I got to meet the GM, Jon Griggs, and he’s a fine gentleman. From sales to service, I’m very satisfied.
Hank Barry
May 9, 2023
5
Great east experience and Josh was easy and absolutely the best to work with
Mary Demers
May 8, 2023
1
So I have gotten three emails from you for feedback first one titled feedback on your Porsche 718 Boxster really matters! Within the third line it says if you have a few minutes we would be grateful for feedback on your visit. PLUS - By leaving us an honest review, you will be automatically entered for a chance to win up to $100 of gas gift cards. OK I have read this while calmly screaming inside my head – No, you do not want my feedback! Well I read the last one and it said last chance so I thought maybe this will help. First let me just state some facts, I currently own 8 Porsches, 3 914’s, 3 718’s (one is the Boxster S I had you look at, and 2 Cayman’s) And two other Boxter’s a 986 and a 987.2, almost all of them are projects or parts for other projects. The 987.2 and a 914-6 are Daily drivers. The Porsche 718 Boxster S that I had you look at was in a flood and purchased that auction, it was a pure sale, but listed as engine running. The water line on the flood marker was at the bottom of the door so I figured it was not too much of A risk, if it ran and it was low markings on the door chances were it would be fixable. I can usually do the work myself unless of course it had to do with electronics. When I got the car, The roof would not open, and the rear trunk would not open. And it did run, but the first wise move for anyone who cared about the well-being of this car would be to change all the fluids and check the condition of the engine which I can't do because the roof will not open. Knowing that any Porsche mechanic will be a high cost per hour, I was indeed hesitant to have a Porsche mechanic work on it. I figured and was ready to most likely pay about $10,000 to get this back into good working order. So I put it on a trailer and I towed it down to you. When I got there at the time of my appointment, I spoke to someone and gave them the details of what I want fixed 1) the roof won't open, 2) the rear trunk won't open, 3) and the engine will not run, it starts but does not continue to run. And I was informed that the gentleman that will be handling my appointment was not there at that time but would call me as soon as he got back. I got a call from Manuel and he stated that he had seen the car and the roof would not open and the rear trunk would not open, and that the engine would not run, all exactly as I had stated. He then said he wanted to get a little bit of history on how it got to this condition, when I stated that I got the car from auction as it was his tone changed a little and he said “Oh yeah, it looks as if there's some water damage, and we really don't like to deal with that, it's just too time consuming” to which I replied, “well you guys are Porsche if anyone can fix it, it certainly is you” the car stayed there for at least three business days. I finally get a call from Manuel stating that you could not fix it, Which I think he meant to say you would not fix it. When I went to go pick up my Porsche, there was a bill for about $250. I kind of scratched my head? Thinking wait a minute the first hour is free, you told me on the phone you didn't like dealing with water problems, but I get a bill for $250 for you doing absolutely nothing. So let me see if I have this correct you build your cars so technologically advanced that only licensed Porsche mechanics can work on them, yet you can't fix them? Or is it really that you don't wanna work on a Porsche that has been obtained through other channels then by you? Like because I got it through auction I didn't pay the full admission fee to being in the Porsche club? I'm not sure who deserves the bad marks that visit has left on me, I still hold Porsche in high regard to building a beautiful car, not so much for Manual, or the Porsche repair network, Especially the Plano Porsche dealership. I will get it fixed one way or another only because I don't utilize the word can't or won't in regards to something I hold passionate. So far in my research what I have found is that the electrical connections and whatever body control module is affecting the use of the roof and rear trunk and not letting the car run might be as easy as just swapping the modules and cleaning wire connections, with the caveat of having to reprogram the modules to work on my car, the reprogramming might be a bit of a difficult task, but once again I don't use the word can’t, might want to tell your people that that's a word you don't like to use either. I did mention you probably don't want my truthful feelings about my experience on my last visit. and the $100 gift card or whatever is really silly. And the last line “we read each and every review! Thank you for your time and please reach out if you need assistance with your Porsche 718 Boxster. I don't believe that's a joke but you might want to just realize what you sent me. You couldn't fix it the first time you're not going fix it the second time why would I want to pay another $250 bucks for you to say you can't do it. All of that was mentioned and said with the best intent.
Tod King
May 7, 2023
5
Fast service, attentive and responsive staff, great waiting area. Highly recommended.
Rich Whitlock
May 5, 2023
4
Great styling.interior sound great and lights are adjustable for all. The the dash gear symbols are very small. Also the CarPlay Bluetooth drops the iPhone while playing music. That is annoying while driving.
Marc Scint
May 5, 2023
5
Appears you can only write one review per account. 2015-2023 This is a shout out to the wonderful Manuel (Manny) Venegas Jr for always taking care of my wife and I when needing our vehicles serviced. Manny always ensures we are taken care of and informs us of any issues also needing repair. The lounge at Porsche of Plano is great to get your work done for simple maintenance on your vehicle. The staff are always friendly and never judge you on your attire. 2014-2021 For the sales guides I have worked with Mark Laurenzi, Christopher Luckinbell, and Eric Mazariegos. All of them have done a fantastic job and never pressured into a sale. 2014 - I had the honor of dealing with Mark Laurenzi. I was in Florida at the time when I contacted Mark about a Porsche Cayenne GTS. It went on for about three weeks and the deal with the GTS fell through. Mark dealt with me over the phone for three weeks and then in person after the snow storm. I was still in Florida when the snow storm hit and Mark was still helping me with other suggestions during that time. Luckily, I looked at the inventory and saw a Turbo with better features that fit my style. As I was looking for a GTS originally that is what Mark was looking for. After discussing everything, the Turbo was the one for me. Mark did an outstanding job helping me the whole way through and never gave up. Review of the car: I have fallen in love with my Cayenne. The Burmester audio system, the navigation which is in the middle console and on the dashboard, the four-way AC/heat and the comfortable seats all add up to an amazing ride. I no longer care about sitting in traffic as my Porsche Cayenne is comfortable, the audio is fantastic and my engine has the auto off feature when sitting in traffic to save me some mileage. The whole experience was excellent and I highly recommend this dealership to anyone looking for great customer service.
Chris
May 5, 2023
5
Manny was very accommodating/timely/professional & explained repairs clearly
Britton Brookshire
May 5, 2023
5
Fourth car I have Purchased from Porsche Plano. This was the full experience beginning with Porsche's car configuration app and ending with delivery of the real thing. Seamless, excellent experience.
Kevin Porter
May 2, 2023
5
Great experience. Professional sales person! Made the buying process simple.
Brent Neer
May 2, 2023
1
On Wednesday March 29, 2023 I bought a MB cla 250 from Porsche Plano an auto nation dealer. During the process of buying the vehicle, the dealership wouldn’t transfer the vehicle to a local auto nation store here in Houston tx at my cost. This was aggravating but I insisted on getting this particular vehicle so therefore I drove 4 hours away. The same night my vehicle was shaking extremely bad and making noise. Before noticing the issue I contacted the store and spoke with the General Manager Mr.Griggs. I informed him of the noise I was hearing and vibration of the vehicle. The only help he could offer was to come get the car and refund the amount that was given for the vehicle. He didn’t offer assistance or show empathy it was really a take it or leave it response. On my way to bring it to my own personal MB dealership the noise got worse. I pulled over and noticed there were three lugs missing off of this vehicle I bought not even 24 hours ago. This could’ve have caused a life threatening accident. At this time store manager Mr.Eric contacted me. I informed him that I was missing three lugs and my tire on the passenger front side was loose as well. The company contacted a tow truck to pick up the vehicle. On March 31 my son was buckling his seat belt and the whole seatbelt came unattached. Per the inspection report the “Certified” dealership was supposed to have replaced the seatbelt. The seatbelt was not replaced which is another safety hazard. The seatbelts on both passenger and driver side are worn and should’ve been replaced. The plastic interior inside was bandaged together and now is is coming apart on the driver side as well as around sunroof area. I haven’t had the vehicle 30 days and my breaks are grinding. I am very disappointed with the customer service from this company. The malfunctions I am having with this vehicle isn’t minor they’re very much so life threatening issues. I would never recommend anyone to purchase a vehicle from Porsche Plano A Auto Nation Dealer.
diamond cole
May 1, 2023
5
Great service, excellent work done
Samir Dhurandhar
May 1, 2023
5
I had a nail in my tire and they were able to get me in right away. They provided me a loaner car and I had my car by the end of the day.
Melissa Glanton
Apr 30, 2023
5
Mark Laurenzi was so helpful in the purchase of my "new to me" 2013 Boxster. From my initial test drive to completing the purchase, he and the rest of the staff at Porsche Plano gave us top notch service. Thank you!
Donna Cornell
Apr 29, 2023
5
Exceptional experience. Got a GT car? Go see John Gladwell!
Connor Landrum
Apr 29, 2023
5
Loved the way my family and I were treated from our first visit till we picked up our car. The level of attention,patience and over the top. My best car purchase experience to date. Thank you so much!!
Victor Cervantes
Apr 28, 2023
5
Andy Parker was great and everyone should buy a vehicle from him. He was very patient and even taught me a couple of things.
Chris Ojo
Apr 26, 2023
5
I was greeted at the guest relations counter and immediately helped by Eric. I asked about a specific car and was told it was in the process of going thought the CPO program. We made a deal for the car with in the hour and I took delivery of the car about 10 days later. Everything was smooth and it was a wonderful experience. Thank you to Eric and the Plano Porsche team!
ScottS986s
Apr 26, 2023
5
Porsche salesperson Jorge Delacanal was a pleasure to work with in finding our Porsche Macan. He was exceptional with his sales experience in finding our car thereby earning our business and provided excellent service during our visit.
Pramod Bhavanam
Apr 25, 2023
5
Porsche salesperson Jorge Delacanal was a pleasure to work with in finding our Porsche Macan. He was exceptional with his sales experience in finding our car thereby earning our business and provided excellent service during our visit.
Laxmi B
Apr 25, 2023
2
Great customer service. My only complaint was that I was promised my car and I had to wait an additional 5 days, plus there were no loaner cars for months, so I had to provide my own car to drive. None of the dealers have loaner cars for months!!
Valerie Van Pelt
Apr 25, 2023
5
Challenging situation with a very damaged shredded tire which called for Roadside Assistance- prompt collection of car by Jordan Co / Mark and delivery to Porsche Plano where the staff across parts & service were world class turning the car around in a couple of hours - thank you Porsche / Porsche Plano and special mention to Aaron / Manny / Tim Sincerely, Paul McC
Paul McCrum
Apr 24, 2023
5
I’m throughly enjoying my dream car a 2017 991.2 Targa 4S. The folks at Porsche Plano were courteous, knowledgeable and helpful. An especial thank you to Matthew! Keep up the good work!
Robert Lian
Apr 23, 2023
5
Excellent follow up and customer service!
Maria Stuckey Leach
Apr 21, 2023
5
Ryan always gives excellent follow up and customer service. Everyone in the dealership is always polite, helpful, and goes out of their way to assist.
Maria Leach
Apr 21, 2023
5
I actually ordered my vehicle online. When we went to pick up the vehicle, our Sales person Joshua was extremely helpful, knowledgeable and very professional! This may be my first Porsche purchase, but it will not be my last!!! I will be back! Thank you Joshua for all of your help!
Maria Picaso-Hensley
Apr 21, 2023
5
Josh Creadeur is awesome! This is my second allocation order from the factory from Porsche Plano and someday I'll be back for a 3rd someday. Highly recommend Porsche Plano and if you want to find a factory allocation, give Josh a call!
Scott Engberg
Apr 19, 2023
1
Terrible experience with this dealership. Be aware of the sales team they will waste your time and not do their due diligence. I suggest going to another Porsche dealership if at all possible.
C4S 911
Apr 18, 2023
5
Great customer service at this location. Have experienced too many dealers service departments that are not focused on the customer experience: my experience at Porsche Plano with Patrick was refreshing. They kept me apprised on inspection of car, sent videos of inspection showing issues to be addressed, were quick on intake, and were able to get me in a loaner while I waited for service to be complete. I will be coming back!
Michael Bielby
Apr 17, 2023
5
Mark Laurenzi and the Porsche Plano team were very easy to work with and made the process seamless. Highly Recommend!!
Shannon
Apr 17, 2023
5
Jorge was very helpful and knowledgeable. He made me feel very comfortable and gladly answered all of my questions.
Grace C.
Apr 17, 2023
5
Mark Laurenzi and the Porsche Plano team were very easy to work with and made the process seamless with great follow-up. Highly Recommend to all!!
Shannon
Apr 17, 2023
5
Once I got inside to find someone to help. I met Ming and had a great experience tony in finance was very cool. Good experience and thanks again Ming!
Mark Milliner
Apr 17, 2023
1
I came to this location after calling needing to get a key to get my tire replace the guy told me to come in once I made it there he told me that the part had been discontinued my tire was in really bad shape I asked him if he could change it And he stated No he seem like he really didn’t want to help me from the start however when another customer came up he gave her the biggest smile everyone else was nice and friendly so I didn’t come here to do a bad review on the company just the individual himself I would have never turned nobody away smh especially a woman needing a tire replace that’s would have took less then 10 minutes smh
Kee Davis
Apr 16, 2023
5
Manny ifsthe most efficient and helpful service advisor I have used at any dealership in any city.
Stan Krantz
Apr 11, 2023
5
Whomever put this team of personnel together deserves an award. Great job beginning to end, definitely be back should the need arise.
Bobby Rodriguez
Apr 7, 2023
5
Manny my service agent took care of me throughout the process. Got my car back quickly. Running great my preferred Porsche service location.
Adolphus
Apr 7, 2023
5
I purchased Porsche Cayenne from Porsche Plano and have to say the experience has been excellent. I was trying to explore couple of models and David Loder has been very friendly and answered all my queries very patiently and he offered me the test drive even before I ask. I also had a specific requirements on the upgrades I needed and David went through each of them and explained few of the changes I could make to have better design of the car. I would have to say special thanks to David as he always provided me the updates on the car whenever there is a major milestone in the delivery. I would give 5/5 for the customer experience and would recommend to see David Loder if you have any queries on Porsche models. Thanks you Porsche Plano making my experience delightful and would definitely recommend David Loder and Porsche Plano.
Venkat Raghav
Apr 6, 2023
5
I called Jeff Jutzi at Porsche Plano to get the tires rotated/balanced on my Porsche Cayenne GTS. He got me in for service immediately and I waited for the work to be done in their very comfortable customer service waiting area. Jeff's service was excellent and the work was done faster than his original estimate. The next day, I found a screw embedded in my tire and again Jeff got me in immediately and repaired the tire while I waited for a great price - much better than one of those discount tire places. Overall, the service experience was perfect and I was completely satisfied.
RossJam
Apr 5, 2023
5
A Porsche dealership is one I look forward to go to. This time for tires. Jeff J took time to explain options and I was able to decide (4 tires plus alignment). They had tires in stock, put them on in 4 hours on second half of a Saturday and also confirmed that alignment was not necessary. Option of a Lyft ride from and to dealership makes it easy
Badri Devalla
Apr 3, 2023
5
I got great attention and response since the moment that I made an inquiry online about a Boxter GTS. Matt Bae was great to work with, very knowledgeable and very respectful.very easy to work with Porsche Plano.
Hector Trevino Fernandez
Apr 3, 2023
5
Respond promptly when about the Porsche I was buying..
Jesse Cole
Apr 2, 2023
5
Always a great experience at Porsche Plano. David Loder has excellent service and has always kept me aware of any options available. Well worth the visit and speak with David if you are looking for a professional to take care of you and your P car!
Mark Mietus
Apr 1, 2023
5
Felt like an Eagle on the golf course. We are a long distance from DFW area. On a whim stopped by Porsche of Plano and talked with David and we were able to purchase a long sought-after car within a few days. Great experience! Delivery and close was seamless.
Ted Bradley
Mar 31, 2023
5
When I get ready to buy another Porsche, David Loder at Porsche Plano is who I will call first.
Skip Griffin
Mar 31, 2023
5
Team did an excellent job for my Porsche 911 Turbo which has fewer miles but still requires annual maintenance. I am very pleased with their service including honesty and transparency for the process.
Manmeet Soni
Mar 31, 2023
5
After a bad experience with another dealership, I reached out to Matt at Porsche Plano. I was treated with respect and drove away in a new vehicle within a few hours. I would higly recommend a visit to Porsche Plano to see if the have the vehicle you've been dreaming about.
Michelle Lynch
Mar 30, 2023
5
Great sales experience and customer service. my salesperson Mark L. is a gem to work with and so is the management their.
Markham Teguns
Mar 30, 2023
5
I have been a loyal Mercedes brand consumer for the last 15 years I recently purchased a Porsche Panamera turbo and can't say enough good things about the people at Porsche Plano Ryan my service advisor has been very helpful in some minor details that I had requested for the vehicle Very prompt and courteous
Grayson Armistead
Mar 27, 2023
5
Manny and the rest of the service team are top notch!
Mary Mauldin
Mar 26, 2023
5
I went and purchased a Porsche Cayenne S from Mark Larunski. The purchase was smooth and easy and they really made you feel good about the deal. I enjoyed purchasing a vehicle from this dealership. A lot of the times you do not but these guys are great. I have had Porsches off and on for 25 years and a lot of service work with this dealership. They are very fair and just a wonderful store front to back. I recommend if you are looking for a Porsche this is a place to buy in Dallas-Fort worth! You cannot find a store any better. My wife loves it and I hope I get to drive it every now and then. Thank you Plano Porsche for the great deal and all you've done. Look forward to many more.
Matt Maschmann
Mar 25, 2023
5
Purchased vehicle through the help of Jorge. Very knowledgeable & thorough
Ian McKeen
Mar 25, 2023
5
Always outstanding assistance from my service technician Tim Shaffer. Tim is professional, courteous, and always helpful towards providing me with the best possible outcomes for my 718 Boxster. He's definitely one of the reasons I continue to do business with Porsche Plano and confidently recommend this dealership to family and friends.
CB#57TT
Mar 24, 2023
5
Good
Bill Kendall
Mar 23, 2023
5
Purchased my first Porsche with Porsche Plano. Mr. Bae makes everything so much better! He’s caring, knowledgeable, and responsive. Will definitely be getting my second Porsche with Porsche Plano & Mr. Bae. Thank you for making this process so pleasant! Highly recommend.
Kelly K
Mar 21, 2023
5
When I reached out to them they were on top of finding out whatever I needed and great attitudes and fast response. From the time I walked through the door and til I left they kept me feeling comfortable about everything. I drove off feeling satisfied.
Jacob Hargrove
Mar 21, 2023
5
With the pandemic impacting supply chain I worked with Mark Laurenzi for 2 years to finally get my hands on a 911 4GTS. Mark was great to work with and proactively kept me in the loop until we were finally able to order. He is a seasoned professional and a great ambassador for Porsche!
Happy customer
Mar 20, 2023
5
We worked with Meesha on our new Cayenne and she was great to work with ... she knew everything about the car was able to answer all of our questions, was super friendly with zero pressure and after we completed the deal she explained how everything on the car worked even though it was well past closing time at that point. One of the best new car experiences we've ever had!
George Mrvos
Mar 19, 2023
5
The dealership has always been a great experience. Easy to get in and out.Great service
Chris s
Mar 16, 2023
5
I just purchased a new Porsche from them last month and had a great experience. David Loder did an amazing job finding me a hard to get car and made the process quick and easy! Their sales guys really know the cars inside and out and John Gladwill with their service team is probably the best in the state at servicing and setting up GT cars for track use.
Savannah
Mar 15, 2023
5
The service department at Porsche Plano is top notch. Always a great experience.
David Hockemeyer
Mar 14, 2023
5
Scheduling was easy, took the amount of time stated. Advisor was professional and knowledgeable. Always a pleasure to visit this dealership
Kirby swift
Mar 13, 2023
5
Porsche Plano deliver's exceptional service! Tim and his team made my experience seamless and easy with scheduling, communication, loaner and service done right the first time! Highly recommend Porsche Plano for all Porsche care.
Rodney Lindsay
Mar 13, 2023
5
Great experience! My sale person Mark was fantastic. He was very knowledgeable and patient. I think this will be the start of a great relationship.
Bertram Beal
Mar 12, 2023
5
We purchased our first Porsche from David Loder. It was a great experience. He was so patient and helpful with our car hunting adventure. He was available for multiple visits to the dealership to ensure we got the right vehicle. Thank you! We love our Macan!
Kim Hargrove Vermillion
Mar 11, 2023
5
We purchased our first Porsche from David Loder. It was a great experience. He was so patient and helpful with our car hunting adventure. He was available for multiple visits to the dealership to ensure we got the right vehicle. Thank you! We love our Macan!
KVermillion
Mar 11, 2023
5
I've purchased three Porsche's from here and each time the experience gets better. Mark Laurenzi was great working with me on the order and helping me get my cars traded in. He was also very helpful when I was picking out my options on the vehicle and trying to decide which ones I should get. He was readily available for my questions and kept me posted all along the way with updates on the process. I keep coming back here for the great experience and also for the excellent service. Tim Shaffer is absolutely the best. He knows everything there is to know about cars and is always friendly and helpful. There is actually another Porsche dealership closer to my home but I choose Porsche Plano because of the great service.
Carrie
Mar 11, 2023
5
I've purchased three Porsche's from here and each time the experience gets better. Mark Laurenzi was great working with me on the order and helping me get my cars traded in. He was also very helpful when I was picking out my options on the vehicle and trying to decide which ones I should get. He was readily available for my questions and kept me posted all along the way with updates on the process. I keep coming back here for the great experience and also for the excellent service. Tim Shaffer is absolutely the best. He knows everything there is to know about cars and is always friendly and helpful. There is actually another Porsche dealership closer to my home but I choose Porsche Plano because of the great service.
Carrie
Mar 11, 2023
5
I had a set appointment time, which was honored. I received a nearly new loaner car. And when I went to pick up my car, it was a quick check out. And my car had been washed and vacuumed!
Gramps1
Mar 10, 2023
5
My recent service experience with Porsche Plano (AutoNation) continues a long-term relationship of the highest quality with this dealership. My 911 is the fourth one acquired at Porsche Plano, and all have been serviced here. The sales and service experience has been consistently and highly professional, as well as experienced and knowledgeable in all areas of auto sales & service. Management has exceeded my expectations in all aspects of my relationship with Porsche Plano (AutoNation) since 2010 (Boardwalk).
Norman H
Mar 10, 2023
5
Mark is one of the most knowledgeable sales person and very easy to work with.
JC Ho
Mar 10, 2023
5
Excellent and timely service.
Todd Sedwick
Mar 9, 2023
5
Went in for a vehicle inspection, however, I received an excellent service.
Victor Santos
Mar 6, 2023
5
30K service on my Macan. Arrived a few minutes early for my Service appointment, service advisor got right to me and handled my needs. Kept me advised on the service status as I was waiting in the dealership for the vehicle. Car returned clean and shiny, overall a great service experience
dunc1129
Mar 3, 2023
5
Great service! Made the buying process smooth and easy!
Kaylee Waldrep
Mar 2, 2023
5
I went in for the first time on Saturday. There was no wait and everyone was upbeat for 7am. I needed to keep my loaner car since it was my daughter’s birthday party that afternoon and they were flexible on that as well. I felt taken care of!
Dr Rodgers
Mar 1, 2023
5
Service done on my 2014 Porsche. Easy to work with. Pat Arnold made this a good experience.
BRat
Mar 1, 2023
5
Very friendly and efficient. Tim was able to squeeze my car into the schedule when I had an unplanned maintenance situation.
Reggie Arsenault
Feb 27, 2023
5
knowledgeable techs, prompt service and very fair pricing.
Frank J. Briggs
Feb 27, 2023
5
Always professional from start to finish. I always feel like a Superstar when I walk through the doors who just so happens drives a Porsche 718 Boxster😍😇🙌🏾🙌🏾!!
Mary Hosea-Mayo
Feb 24, 2023
5
Got my first Porsche here, and hopefully not my last. I'm absolutely in awe of the deal and wheels that I got, thanks to Porsche Plano and their world-class team. From the start, this has been the experience of a lifetime. Andy worked with me to secure a deal on an extremely limited trim, and he definitely knows his stuff. I never felt pressured or rushed like I've been at other places. They respected my need to be elaborate and careful with exactly the package I was looking for. This is an atypical dealership that sells atypical cars, so you will definitely be in the best possible hands when you are ready to join the Porsche Universe!
Reza Ghavami
Feb 23, 2023
5
We came in for a scheduled oil change. There was a issue in the system with our car. Patrick Arnold went over and beyond to fix and resolve the issue so it won't happen again.
Jimmie Bohr
Feb 23, 2023
5
Very easy going, but professional. No pressure, but very helpful and informative.
Debbie Anderson
Feb 22, 2023
5
As usual, John Gladwell did an outstanding job checking out my recent purchase. Excellent work, John!! And, of course Tim always greets me with a friendly smile when checking me in. The best!!
Jack Griffin
Feb 22, 2023
5
Tim in service is excellent, will return!
Bryan Bell
Feb 20, 2023
5
I actually bought an Infiniti at this Porsche dealership, but the experience was absolutely awesome. The car was perfectly serviced prior to purchase (and documentation given). The price was fair and NO games in the financing process. I was out in under 2 hours (including a test drive). Ask for Andy (salesperson). He was great to work with.
Jonathan Maxwell
Feb 18, 2023
4
Timothy did a great job helping me getting the service done for my cayenne and macan. Everybody are very friendly and willing to help. Good job!!
BoomerND
Feb 17, 2023
5
I started working with Mark about a year ago planning out my new Taycan build. He is such a Porsche enthusiast that I had no reason to look at another place to work with. He stuck me all along the way along until delivery and beyond since when for different things we needed to get done. I would highly recommend Porsche Plano for the best concierge and detail oriented experience. The car is amazing too.
Joey Bertrand
Feb 16, 2023
5
I left important papers in the loaner car supplied by Porsche service department when I returned vehicle to them. My fault. However, one of the service department representative?s ( Jeffrey) went out of his way to assist me in their return. Cannot thank Porsche enough to have such great people helping their customers.
Gary Berman
Feb 16, 2023
5
I had a great experience buying my first Porsche at Porsche Plano. Matthew Bae was very knowledgeable and helpful. He made the process easy and enjoyable. I would definitely recommend Porsche Plano and Matthew to anyone looking to buy a Porsche.
Peter K
Feb 15, 2023
5
Outstanding customer service, good communications, really cool video of the car and was ready when promised
Dora Palao
Feb 14, 2023
1
I purchased a 911 4s cabriolet in December of 2022. I brought the vehicle in for service shortly after purchase and everything went smoothly. The problems started when I had an error code come up and I required diagnostics - apparently that is a completely different process. I scheduled an appointment 3 weeks out. I bring in the 911 and it too over 2 weeks from the time until I brought it in until it was seen - it just sat in some queue for 2 weeks. Well, the repairs I had done did not address the issue I brought the vehicle in for - so I scheduled a follow-up appointment in Feb of 2023. I was informed they would have to take the bumper off again and I would be charged 2 hours' labor for this and it would likely take a day. I took my vehicle in on the morning of 2/9 and now nobody will return my calls and I have no vehicle, no estimate of when things will be done, or where my car is. The service department will not return calls and I can not reach anyone in service via the central number. It has been an absolutely miserable customer experience - fixing the simplest of issues will take them weeks despite initial estimates of a day to fix. I have no way to get the vehicle back at this point since I cannot reach anyone in service and have accrued hundreds of dollars in unexpected rental fees. Avoid this place for anything besides annual services like the plague if you ever want to see your car again.
Jeff Berg
Feb 13, 2023
5
The team was friendly and respectful and caring and honest and professional!!
Cem Nasuhoglu
Feb 13, 2023
5
I started working with Mark about a year ago planning out my new Taycan build. He is such a Porsche enthusiast that I had no reason to look at another place to work with. He stuck me all along the way along until delivery and beyond since when for different things we needed to get done. I would highly recommend Porsche Plano for the best concierge and detail oriented experience. The car is amazing too.
Joey Bertrand
Feb 11, 2023
5
Purchased a CPO Cayenne out of state. The process was easy. No haggling and no hassle.
Jeffrey Zhang
Feb 11, 2023
5
Never ever thought I would want to buy a Porsche... until I met Jon Griggs and David Loder. Never ever thought I would want to buy a convertible...until I met Jon Griggs and David Loder. I now own a Porsche 911 4 GTS Convertible. The whole car buying experience was elevated and better than any I had ever had (and I have bought Alfa Romeo, Mercedes AMG, Aston Martin, etc.). Great people who actually take the time to listen to what you are looking for and willing to show you something you never knew you might want. No high pressure sales tactics and gave me the time I needed to make the best decision. 5 star experience from the sale to the delivery to working with Anthony in the finance department. If you want to buy a Porsche... don't do it unless its from Porsche Plano and ask for Mr. Griggs or Mr. Loder. - Carlos C.
car los
Feb 10, 2023
5
Never ever thought I would want to buy a Porsche... until I met Jon Griggs and David Loder. Never ever thought I would want to buy a convertible...until I met Jon Griggs and David Loder. I now own a Porsche 911 4 GTS Convertible. The whole car buying experience was elevated and better than any I had ever had (and I have bought Alfa Romeo, Mercedes AMG, Aston Martin, etc.). Great people who actually take the time to listen to what you are looking for and willing to show you something you never knew you might want. No high pressure sales tactics and gave me the time I needed to make the best decision. 5 star experience from the sale to the delivery to working with Anthony in the finance department. If you want to buy a Porsche... don't do it unless its from Porsche Plano and ask for Mr. Griggs or Mr. Loder. - Carlos C.
Carlos C
Feb 10, 2023
5
Never ever thought I would want to buy a Porsche... until I met Jon Griggs and David Loder. Never ever thought I would want to buy a convertible...until I met Jon Griggs and David Loder. I now own a Porsche 911 4 GTS Convertible. The whole car buying experience was elevated and better than any I had ever had (and I have bought Alfa Romeo, Mercedes AMG, Aston Martin, etc.). Great people who actually take the time to listen to what you are looking for and willing to show you something you never knew you might want. No high pressure sales tactics and gave me the time I needed to make the best decision. 5 star experience from the sale to the delivery to working with Anthony in the finance department. If you want to buy a Porsche... don't do it unless its from Porsche Plano and ask for Mr. Griggs or Mr. Loder. - Carlos C.
Carlos C.
Feb 10, 2023
5
Love the service I get from Plano Porsche. They always go above and beyond to make sure I’m never inconvenienced and completely satisfied!
Theresa Zost
Feb 9, 2023
5
Matt was amazing with my purchase. He made sure I was informed at every turn .
Victor Okoye Frank
Feb 8, 2023
5
When service match’s the quality of your vehicle the job can be tall just like the brand Porsche, I’m fortunate to have Tim Schafer as our service team leader watching over my investment. Each and every time he has satisfied my needs. His personality is indicative of his teams results and attention to detail.
Dennis Dehn
Feb 7, 2023
5
Best car buying experience ever
Yasser Elgebaly
Feb 4, 2023
5
We arrived late on a Saturday afternoon, with a particular Porche Macan in mind that we had found online. Everyone was very helpful and kind dispite us making them all work late when we purchased our new car. Eric was great making sure we knew all about our new car.Great experience, love the car!
Rebecca Scott
Feb 4, 2023
5
I don’t know , but there’s something about the Plano Porsche facility that makes me happy. I mean , I drive in , I’m greeted, asked a question or two then off to wonderland where Jeff Jutzi, even on his worse day, aims for greatness and to please . My service this week was simple, painless , yet necessary and Jeff’s customer service , explanation, and easy execution made the 11 hr drive back from Georgia str8 to see him was a pleasure . A happy me , is happy revenue for you . See you In February. Best, Tonya Happy 2023!
Tonya Giles
Jan 31, 2023
5
Recently had my 2019 Boxster S tuned by skilled Porsche technician. It was great before but now it's spectacular. More torque and hp. Took a few days but definitely worth the wait. I would like to thank Mark in sales for suggesting the It and Patrick in service for making it happen. Power is unbelievable and gas mileage when not in sport mode is better than before the upgrade. I would recommend the upgrade, but only by Porsche of Plano.
Chalkster
Jan 31, 2023
5
The sales manager is great. I am just waiting for my second key that they are supposed to shed me; outside that, I am ok with the service.
Grace Brooks
Jan 31, 2023
5
Mark was very helpful and made my car buying experience very easy.
Kent Quattlebaum
Jan 30, 2023
5
Great place?sales and service shine here! Thanks!
D. Greg Seal
Jan 29, 2023
5
Excellent follow up! I had several items repaired and Ryan called and sent several texts along the way, so I always knew where we were in the process. I couldn't be more pleased.
Maria Leach
Jan 26, 2023
5
This was my first experience with Porsche and Jorge Delacanal renewed my faith that there are great people in the car business. His attention to detail and love for the brand made a huge difference. He spent hours with us answering our questions and demonstrating the product to us. The delivery process was the best I have ever experienced. His approach was incredible and we are extremely satisfied. Our next car will be purchased from Jorge! The dealership was great as well. Red carpet experience all the way!
Kyle Duran
Jan 26, 2023
2
George In Sales Was Completely Unenthusiastic And The Least Helpful, Not sure How Hes Even In Sales.
BrAnDoNTravels
Jan 26, 2023
1
I bought a Porsche cayenne with my friend, and we had a horrible experience. Please be careful.
Aesthetic Prints
Jan 26, 2023
5
I have been going here since 2017 and I have consistently received fantastic experience every time. All the service reps are great to work. I usually have Manny and he is fantastic. They are always thorough and communicate well. I prefer this Porsche dealership out of any in DFW!
Monigo
Jan 26, 2023
5
Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.
Kimberly
Jan 26, 2023
1
I had service appointment for Saturday for brakes and was promised to have the service completed on Saturday. I dropped off the car Friday night. Service called me Saturday saying they did not have brake pads and will have to order Monday for Tuesday delivery. Today is Wednesday and they haven’t even started working on my car!! Service advisor out sick last 2 days!! Moral of the story is when you drop off your car pray for the service advisor’s health!!!!
Umar Ibrahim
Jan 25, 2023
5
Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.
Kim Williams
Jan 25, 2023
5
Chris Luckinbill at Porsche Plano was a pleasure to work with and made buying my new car a breeze. I highly recommend this dealership and Chris.
Kimberly
Jan 25, 2023
5
It's always a voice-mail !!! However, I was later called back by the manager who did assist me. Very satisfied, thank you.
Guss ha
Jan 23, 2023
5
I had a recall on my 2020 Macon. The service took less time than expected and was returned hand washed! The waiting area was clean and uncluttered with comfortable furnishings with TV. The coffee was terrific!
Gwen Stewart
Jan 22, 2023
1
Alignment wasn't done, tires weren't balanced, car wasn't vacuumed, seats and headliner had stains. Reached out to them and they said they would check with the tech. Not sure how that helps me at this point but, in my opinion, they should let me take the vehicle to have those things done and be reimbursed the cost for it. (I am over two hours away from the dealership.) Changing this to 1 star a week later - Left a previous review of 3 stars giving the dealership a chance to address the lack of alignment, wheel balancing, floors being unclean, etc.... and haven't heard a peep from them. I also discovered the air filter was dirty and needed to be replaced in the first week of ownership. Remember, they give you bottom dollar for your vehicle but sell at the very top end of the value on the vehicle under the auspices of cost to recondition the car, etc..... Basic items weren't done and now come out of my pocket to rectify when they will claim they do all those things before they place the vehicle for sale. Disappointing......
Joshua Pickrell
Jan 20, 2023
5
Great experience
Brian Ethridge
Jan 20, 2023
1
Left a previous review of 3 stars giving the dealership a chance to address the lack of alignment, wheel balancing, floors being unclean, etc.... and haven't heard a peep from them. I also discovered the air filter was dirty and needed to be replaced in the first week of ownership. Remember, they give you bottom dollar for your vehicle but sell at the very top end of the value on the vehicle under the auspices of cost to recondition the car, etc..... Basic items weren't done and now come out of my pocket to rectify when they will claim they do all those things before they place the vehicle for sale. Disappointing......
disappointed
Jan 20, 2023
5
Car was completely ready when promised; cost was the same going in as going out and a much better experience this time.
Snakeater
Jan 20, 2023
5
Made a weekend oil change appointment. About a two hour wait. Satisfied with the service I received.
BI
Jan 20, 2023
5
I have been shopping for a new car for a month or so, and have been less than thrilled with my experience at most dealerships. I was given 5-star treatment at Porsche Plano! They treated me like a human being and were extremely honest. I had the pleasure of working with Andy Parker who was straight-forward, professional, and went out of his way to make sure I chose the right car. It was like I was the only person that mattered. The GM, Jon G., also spoke to me personally to discuss my vehicle and ensure I was satisfied. Again, they were very honest, transparent, and no-nonsense. I haven't had a car buying experience like this before....ever. The cherry on top was my finance representative, Tung. He got me in and out, no games or tricks. I will certainly be sharing my experience with friends and family. Thank you so much!
Kevin Frye
Jan 19, 2023
5
Amazing Service. Everyone is so friendly and the follow up is super.
Glenn Smith
Jan 18, 2023
3
Alignment wasn't done, tires aren't balanced, seats and headliner had stains and the floors weren't vacuumed. Contacted them about this and they said they would talk with the tech. That doesn't help me because I'm over 2 hours away from the dealership. They should allow me to go have the alignment and wheel balancing done and reimburse me the cost.
justmeh
Jan 17, 2023
5
Scott R was great. Extremely knowledgeable, professional, and always available to answer questions.
Edward Swift
Jan 16, 2023
5
I have had such a positive experience with Porsche Plano! I bought my Porsche Cayenne from Andy over a year ago. He is professional and helpful anytime I’ve had a question or needed anything. Tim Schafer is my Service Manager. He has gone above and beyond for me. He’s an excellent communicator. Chris Allen and Andy recently helped me to retrieve my daughters jewelry that had fallen underneath the back seat after she had put it in the cup holder. They popped out the backseat, the jewelry was located, and I was on my way! Thanks for hiring such great employees!
Kelli Culler
Jan 15, 2023
5
Very satisfied. I came a day early (my fault... didn't read the text correctly with my appointment that I setup) Yet, Porsche Plano took care of me, had a loaner available and got me on my way. The 7 year maintenance we done in good time. Loved the video which showed that everything was good with my 🚗. Good communication back and forth to let me know progress, when my 🚗 was done, and when I could pick it up. Easy checkout and pay
Charles Mae
Jan 14, 2023
5
Mark was professional, not at all pushy but really helped me make a decision. He was also very supportive after the sale was completed.
Walter Silverberg
Jan 14, 2023
5
Amazing experience! The vehicle I purchased is preowned so I was not sure what to expect. Josh made the process easy and quick. The service department was honest and took great care of me, and the General Manager, took the time to reach out and make sure I was happy with my purchase. Everyone I worked with exceeded my expectations! Thank you Jon and Josh! I highly recommend.
Sarah Salzer
Jan 13, 2023
5
Jeff at Porsche Plano did a great job explaining my repairs. Overall CS was excellent
Brian Catalano
Jan 13, 2023
5
Ii have always wanted to own a porsche 911. I saw one online that I liked. I did a test drive a few dsys later. Mark answered all my questions. I bought it 2 days later. Mark made the process a nice experience. He was very helpful during the purchase and even now he reaches out after the purchase.
911driver
Jan 12, 2023
5
On time, and completed. Communication was great. Comfortable waiting area
Judd Porter
Jan 12, 2023
5
Excellent service at Porsche Plano. On time and convenient.
Mark Elliott
Jan 11, 2023
5
Had a great experience at Porsche Plano. Mark was extremely help along the way I was excited when I got the call that a car I had been looking for had come available. My first Porsche buying experience was A++
Johnattan Torres
Jan 11, 2023
4
Pleasurable because the service provider Manny Vernegas was nice and very helpful. He focuses on helping and keeping the cost down to his customers.
Thomas Tran
Jan 11, 2023
1
Porsche Plano had my car for 3 weeks. The main issue I had with my car is not resolved. $11k I spent on what I thought was a solution was a missed diagnosis. Furthermore, I now have a check engine light on that was not present when I brought it in. service rep admitted to me they did not test drive the car after work was done. I feel I had been swindled out of my money.
kevincf
Jan 10, 2023
5
Josh was great to work with. I walked in as he was leaving for the night and he stayed late to help me locate and drive the car I was interested in. I hate the car buying process but he made it quick and easy. I purchased a pre owned car with pretty high mileage and I was impressed with how I was treated by the service department. Great group of people at Porsche Plano!
SS
Jan 10, 2023
5
Great service department
Jamie Hillsman
Jan 9, 2023
5
Amazing staff but my advisor Jeff is beyond amazing… Make sure I get top notch service at an amazing prices…. Can wait to upgrade 2023 Porsche Plano have became my second home …
Sonya Gardiner
Jan 8, 2023
5
My first Porsche purchase. Service staff very helpful shortening the learning curve, answering many questions on operation & preventative maintenance.
Carl F. Melito
Jan 8, 2023
5
Very nice dealership. Environment is quiet and neat. Sales person is very knowledgeable about their cars. No pressure sales at all. Very relaxed atmosphere. What’s most impressive is their after sales customer care. They don’t just sell you the car and forget about you. Over all highly recommend!!!
Yi Xiong
Jan 8, 2023
2
Dropped Car on Friday for 30K Service. Got it back on Wednesday so 5 days for Oil Change, Wiper Blade Change and Spark Plug. Something that happens in few hours at a normal car Service place. No update from anyone, no follow up after repair and most importantly very expensive service. Please do not go to Porsche Plano and stay away from this place.
Anant Adya
Jan 6, 2023
5
Arrived around noon on a Tuesday with a tire that had lost air overnight. Tim was able to get the car in and repair the puncture while I waited (I don't expect this can happen every time, but...) This was a huge time saver for me. Tim Schaffer knows Porsches, and both my wife and I love working with him.
Reggie Graham
Jan 5, 2023
5
Just bought our first Porsche at Porsche Plano and had the best experience with Matt. He was our main contact from our first email inquiry and handled everything for us - even down to grabbing the big bow for a family pic! I feel like they just got a customer for life.
Jennifer Smith Burns
Jan 4, 2023
5
I walked right in for a tire repair without an appt and Ryan was more than helpful. Got a tire on the house due to me purchasing the tire/wheel warranty and had the car back the next day. Thanks Team!
Matt Mcdaniel
Jan 4, 2023
5
Andy is the absolute best car representative I’ve ever worked with! Patient and kind. Will refer all my friends and family to him!
Nikki
Jan 2, 2023
5
Great place. Jorge Delacanal is probably the greatest car sales person of any dealership anywhere. He is very nice and very straightforward. No push!. He cares about making sure you treated fairly. He does his best to get you through the process quickly. Finance Manager and the showroom manager does his best to get you going. Great dealership. If you're looking for a car, go see Jorge Delacanal. He really is the best.
Jose Cherian
Jan 2, 2023
5
Andy Parker is the best sales rep they have at Porsche Plano. I've been buying cars from him for 18 years and will only use him!
Stacie Taylor
Jan 1, 2023
5
Sales manager Andy helped me on buying 2023 Porsche Cayenne
Rajinikanth Shilam
Jan 1, 2023
5
These guys in every department totally take care of the customer. Thank you guys. Todd Tarver
Straight Line Motorsports KTM of North Texas
Dec 31, 2022
5
Excellent Team!
Tiffanny Jones
Dec 30, 2022
5
First time Porsche owner. Hopefully many more to come. My first Porsche purchasing experience was perfect. Placed order in August. Had to wait a few months due to chip shortages. But our Sales rep, Jorge, was super proactive on keeping me up to date on the status. I would get an email when production began, or build complete, or it’s on a ship to the US. Pick up/delivery was easy and quick as well. Overall. There is really nothing I can complain.
Alex Xu
Dec 30, 2022
5
Great people and incredible Cars.
Mark Morales
Dec 29, 2022
5
What a fantastic experience with this dealership. Patrick took great care of us and kept me informed till the car was ready. Had a couple things done plus a oil change as I purchase the vehicle with a few miles on it I wanted to have the car serviced and detailed. I originally went to Porsche Dallas and had a less than pleasant experience with the service manager with a bad attitude so ended up at Plano and so glad it worked out. Huge difference between the 2 dealerships so skip the rudeness from Dallas Porsche and go see the guys and Plano Porsche. Great job Patrick thanks.
Larry Waggoner
Dec 29, 2022
5
I had an outstanding experience with Porsche Plano thanks to my salesman, Joshua Creadeur. Out of the three Porsche dealerships in DFW, only Porsche Plano was willing to work with me to get me on their waiting list for a 718 GTS allocation. Josh represents the brand very well. He’s professional, courteous, and puts in the work. After speaking to me the first time as a customer who hadn’t bought a Porsche before, Josh took the time to create an order for me and trusted that I was a serious buyer. Eventually my name came up on the waiting list, and Josh helped me through every step of the process to order the car and ensure its delivery. I will absolutely go back to this dealership and work with Josh again if the opportunity presents itself. Not only does he represent Porsche well, he’s also a Porsche guy and genuinely loves the product. Thank you to Josh and Porsche Plano.
John Casanova
Dec 29, 2022
5
Purchased a new vehicle, salesperson was great. Everyone was very friendly, they were able to locate the vehicle we were looking for. Will come back
Blake
Dec 29, 2022
5
Great work by Andy and Deng to help me get the 4S E-Hybrid. Thank you!
Ademola Omotayo
Dec 29, 2022
5
I worked with Josh Creadeur, and he was able to get me into the hard to get vehicle i wanted. The buying process was excellent and i was in and out in an hour. Josh was knowledable on the vehicle and got me set up quickly. Overall i had a great purchase experience.
Sanjay Ambekar
Dec 28, 2022
5
Love this dealership! And LOVE my Macan! Mark Laurezi is the best! This is the 5th car I’ve bought from him. Wouldn’t go anywhere else!
laurie corson
Dec 27, 2022
5
Excellent service received from start to finish working with Freddie, Deng and Andy Parker. I received my car in great shape and they have remained available to assist me whenever I have called. Thanks, Porsche Plano. Y'all rock!
Ademola Omotayo
Dec 25, 2022
5
The service team is great. Always helpful and pleasant to work with. And with some planning, I?m always able to borrow a loaner. Jeff is our go-to adviser but the others jump in quickly to help as well.
Kelly
Dec 25, 2022
5
During the time it took to get delivery of our vehicle, David Loder, very patiently answered questions and provided updates. Really appreciated it!
Rose Corbett
Dec 23, 2022
5
Our experience at Porsche Plano was amazing! Tim Shaffer is the best service advisor because he did everything he could to make the service experience flawless and easy. He went above and beyond for us from setting up the loaner vehicle, keeping us informed, to ensuring our Macan was road ready.
Primtar
Dec 23, 2022
5
I set a 7am start time for my first service appointment and Tim Shaffer there and ready to go. Took under two hours, I waited with the paper in the comfortable lounge area, and the car was returned washed and cleaned. Great experience. Thanks to everyone at Plano Porsche. Cal Jillson
Cal Jillson
Dec 22, 2022
5
Excellent all around. They listened and made sure every concern was addressed. Treated like an old friend throughout the entire process. Pat Arnold consistently exceeds expectations.
K P
Dec 21, 2022
5
Service as usual was great. Dropped the car off late and Ryan went out his way to get me out of a jam!
Jeffrey Chen
Dec 20, 2022
5
Had an amazing experience with Porsche Plano. My car unfortunately got attacked by critters (squirrels?) and there was significant damage to the wiring. Everything was repaired/replaced super efficiently and I got my car back within a few days. Thank you guys for doing an outstanding job! Especially Tim Shaffer, 👍🏼👍🏼👍🏼👍🏼.
Hania Roos
Dec 19, 2022
5
I’m a Porsche guy, and have been since I first pull a spread ad for a 911 out of a magazine and pasted it above my typewriter! I bought my last Panamera from the other Dallas dealer and tried their service department. I learned that I never should have left Porsche Plano. Jeff Jutzi knows his stuff and their work was excellent!
Henry Kessler
Dec 17, 2022
5
I had the pleasure of working with Manny in the service department. He was extremely professional as my 718 was being serviced. He went above and beyond to take the time to help educate me on my vehicle, work with me on scheduling my next visit and give me some pointers on maintaining my new vehicle. I will certainly be back to Porsche Plano because of Manny's excellent service.
Andrew DeNome
Dec 16, 2022
1
I placed an order Porsche Cayenne on July 25. I went to pick up my car yesterday and was disappointed. There are stains on the bumper of the car; Unfortunately, my car is not ready. This is not what I expected for five months. Also, the seller was rude to me by saying that the vehicle was not ready. And unfortunately, it is not ready yet. I will update this review for you according to the latest situation.
Sener Sonkaya
Dec 15, 2022
5
Jorge Delacanal was my salesperson. He was very knowledgeable, friendly and helpful. The whole process of buying my car from Porsche Plano was excellent.
Duane Davis
Dec 15, 2022
5
Great service. Attentive folks.
Manisha Gupta
Dec 15, 2022
5
Currently bought a Cayenne at this location. I have bought 3 cars here because of the best service and the great dealer, Andy Parker.
Min Seo
Dec 14, 2022
5
Excellent purchase experience with Jorge Delacanal. Smooth transaction and a pleasant, welcoming environment. Thank you!
Rick Hollinger
Dec 14, 2022
5
Purchased new Macan S from Mr Scott Reynolds. He explained and answered all of my questions from beginning and even after purchase. Very professional and nice gentlemen to work with.
Sun Kim
Dec 14, 2022
5
Fantastic experience at Plano Porsche. Took my car in for the first time at Plano Porsche after a terrible experience with Dallas Porsche on Lemon Ave and found great service representatives that were on it. I recommend this dealership for any auto repairs. Great experience
Larry Waggoner
Dec 14, 2022
5
Service was excellent and the staff was friendly and courteous.
Leena James
Dec 13, 2022
5
I had a tire that urgently required a new fitting so as a walk-in Saturday 7am Manuel quickly assessed.the issue and within 2 hours I was back on the road. I was highly impressed by the professionalism, politeness, inventory & service department efficiency - and all presented with a zero charge from billing as I’d purchased the tire protection policy - thank you Manuel & Porsche Plano! Paul McC
Paul McCrum
Dec 12, 2022
5
Purchased new Macan S from Mr Scott Reynolds. He explained and answered all of my questions from beginning and even after purchase. Very professional and nice gentlemen to work with.
Sun Ki Kim
Dec 12, 2022
5
Great experience. Gave me a great trade value on my car. Easy transaction.
Blake Evenson
Dec 12, 2022
1
Probably the worst dealership experience I’ve ever had. I went in to look at a couple of pre-owned Macans last week and was ready to buy if we could make the numbers work. They appraised my vehicle, didn’t let me test drive either of the two cars I was looking at, lowballed me on my trade and quickly ushered me out of the dealership. Went to Porsche Grapevine two days later and purchased a Macan. Total missed opportunity for the salesman and the dealer
Jamie Johnson
Dec 11, 2022
5
Great service. Jeff took care of all our needs including a loaner vehicle while our car was in for repairs.
Sunny W
Dec 11, 2022
5
Repeat customer and plan to use again in the future. Thanks again John and David!
jeff long
Dec 10, 2022
5
Very attentive and helpful!
Hyosim Chu
Dec 10, 2022
5
Great Experience! Andy is really nice and professional
Shigekazu Tateno
Dec 10, 2022
3
Updating my review after my first annual service @ Porsche Plano. Have to say that it was well below what I would consider a premium experience. I had a service appointment that I scheduled online with Jeffery Jutzi. When I reached at the time of my appointment, I was sitting around on his desk for 10 minutes while he finished up a warranty call. Kept addressing me as "man" and "buddy" - not necessarily something that I take offense to, but certainly not how a "premium" dealership interacts with customers. Once I dropped my vehicle off [and he said they were BACKED up], I got a lyft ride with no concrete pickup time [could be later today or tomorrow]. The service technician uploaded a video walkthrough indicating everything was fine [around 3PM], but there were no updates from my service advisor on when I could pick the vehicle up. I tried reaching him at 5PM, but could not reach him as he was not at his desk. Got a call back after 30 mins and after playing phone tag, was finally able to talk to him only to hear that my vehicle would not be washed as the person doing the washing had to leave early due to sickness. Anyway, I scheduled a pickup for the next morning and was just told by him to go to the cashier to pick the vehicle up [no closing summary on what was going to be done]. All in all, a VERY disappointing first service appointment. I will not be going back to this dealership for future porsche services
Satish Chandrasekaran
Dec 9, 2022
5
extremely helpful and courteous
Phil Chavez
Dec 9, 2022
5
Patrick Arnold my service representative is phenomenal! His communication and politeness has always been on point. I know that this is his true character because he was also my service representative at BMW and nothing has changed except for making a good decision by coming to Porsche :) Actually all of the people that I have encountered in the service department is great and Taylor G. whose personality is infectious she is so nice and pleasant. Good job so far Porsche Plano!!!
Angelo Tsirigotis
Dec 9, 2022
5
It was an awesome experience buying a car from Porsche Plano, they were super helpful and answered all our questions patiently. The whole process was super efficient and hassle free for us. The vehicle itself was in the condition as described on the website. Overall it was a positive experience and I would definitely recommend this dealership to my friends.
Gaurav Chheda
Dec 9, 2022
4
Ming Zhang at Porsche Plano was great to work with. Very happy with my purchase
Vinod Chandran
Dec 8, 2022
5
it is a great team led by Scott and service that runs the Porsche Plano. I highly recommend for anyone thinking of being part of Porsche family.
Abhinav Bhadauria
Dec 3, 2022
5
Josh is great he is the go to
saleh ismail
Dec 2, 2022
5
Great dealership. Recommend in all ways.
melody moore
Dec 2, 2022
5
What an experience. It was a long journey waiting on my dream car due to supply chain and other issues. What I did not expect such great service by my sales advisor Jorge Delacanal at Porsche Plano. He checked in with me constantly with updates on the build process, answered all of my repetitive questions and was very patient with me changing my mind ten different times on the car options. Dealership experience for the 99% of us is a forgettable experience but I could not have enjoyed the experience more due to the professionalism of the staff. I have found my dealership and more importantly sales advisor for life.
al z
Dec 2, 2022
5
Very friendly and knowledgeable staff.
TJ S
Dec 2, 2022
5
Merry Christmas! Everyone needs this $40 ornament- mine hangs on the mirror.
Melody Lee Moore
Dec 2, 2022
5
We had a great experience with Porsche Plano. Scott was our contact who stayed with us every step of the way. It took about a month for our car to come in from manufacturing, a time in which Scott was diligent in answering our questions and providing every follow-up we needed or asked for. Scott has an impressive wealth of knowledge about Porsche, but if there was something he was unsure of- he was able to get us answers promptly. He was extremely communicative, even keeping contact on his days off. The financing team was also extremely helpful in securing everything we needed. I appreciated the transparency the sales and finance teams displayed during the process, and do feel each group went above and beyond our expectations to truly help us. We handled the bulk of the transaction remotely, which is always a little nerve-wrecking- however Scott and his team had everything ready for us the moment we arrived allowing for a seamless transition. The GM also took a moment to converse and thank us on our way out, which we certainly appreciated. I absolutely recommend working with Scott if you're in the market for Porsche!
Irram Khan
Nov 29, 2022
5
First, of course, they repaired my car. But the icing was customer serviceman Patrick?s knowledge and wonderful personality. He was a pleasure to deal with. And I want to add, so was George, a mechanic who voluntarily went out of his way to make sure I was being properly handled.
Mark Wolens
Nov 29, 2022
5
I was thoroughly impressed with the service my 2018 Cayman GTS received at Porsche Plano. Patrick Arnold and his team were first rate and professional, and the service was delivered on time and within the budget we agreed. Thank you!
Len Musgrove
Nov 28, 2022
5
Excellent sales experience and closing was seamless
Hari Vaddepaty
Nov 28, 2022
5
Great overall experience with Porsche Plano! Freddie Tinkler(sales) and James Wood(finance) are great brand ambassadors and seemed like genuine good people. AND my wife and I love our 718 Boxster!! ****2 month Update- Another vehicle recently came to my attention that I was interested in trading up to. The dealership offered me almost $10K less than what I paid for my car just 2 months prior. Let’s see here, you made money when you sold me my car, make $ on my car again after selling it, & whatever is made on my new purchase? I understand that every dealership has to make money, but they threw away a customer relationship in the process. I won’t be back to Porsche Plano!!!
Jeffrey Sanborn
Nov 27, 2022
5
Manny took great care of me... Got me in for service even though he was really busy to meet my needs.
Gary Stone
Nov 24, 2022
5
Fantastic customer service and buying experience for the 2016 Porsche Cayman I bought from Mark Laurenzi at Plano Porsche Dealership. He was outstanding to work with especially I am from Oregon and bought and shipped the car from Texas. 5 Stars all around. I was also impressed with the Plano dealership putting $7,500 free service of new tires, spark plugs, oil change, and complete inside and out car detailing before shipping the car to me. I 100% recommend buying from Plano Dealership and working with Mark Laurenzi.
Oregon Porsche Cayman Buyer
Nov 24, 2022
5
I have been buying Porsches from Porsche Plano and have had them serviced there for the past decade. The team always presents and delivers exceptional service. On this visit I had been looking for a lightly used, youthful, unique 911. When I found a 2018 911 GTS in their inventory I immediately called my sales professional, Mark Laurenzi. He dropped everything he was doing and secured the vehicle for me before anyone else even knew about it. Now, that’s first class service! I’ve known Mark and my service person, Tim Shaffer, for years. Both are consummate professionals who always put the customer’s needs and desires first. I recommend this team to anyone wanting a new or used Porsche.
David Ainsworth
Nov 23, 2022
5
Thank you Joshua for your outstanding services and choosing the right options and right vehicle for our needs. The best thing you did not push us rather advised what is best fit for our needs. Job well done. Maks
Maks
Nov 23, 2022
5
Andy Parker was a great guy to work with. I put in an inquiry on a 2018 Honda Accord and he was very helpful with sending me photos and pricing. I was in and out of their dealership within a couple hours. I want to thank him for being professional and courteous to me. I am a finance manager at another dealership and was very impressed with him and the overall experience. When I am ready to order my Porsche 911, Andy will be the first person I call. Thanks again!
Ryan Ruiz de Val
Nov 22, 2022
5
Tim Scaffer does a fantastic job managing my service experience. He and the dealership are top of class and provide an excellent service and care. Highly recommended.
RLS
Nov 22, 2022
2
Incredibly difficult to get an advisor on the phone. Also didn’t receive a call, and wasted way more time than was needed
Suresh Valloppillil
Nov 21, 2022
1
Wow. From scheduling trouble, delayed service times, no shuttle, and over charging, we will never be back
123Cookie
Nov 21, 2022
5
Excellent overall experience. This was my first Porsche purchase and I was not disappointed. I would recommend Porsche Plano to anyone shopping for a new vehicle!
Trey Goodwyn
Nov 21, 2022
5
Best service department ever! Manny is my advisor and he is amazing!
Michele Cox Williams
Nov 18, 2022
5
Great Experience here with my Salesman Jorge Delacanal, John a 911 Maintenance Specialist, the whole Parts Department Staff (Jordan) and everyone there have all been great!
Curtis Chastain
Nov 18, 2022
5
Service was perfect. Great crew of folks at this dealerrship
Bob Moreland
Nov 16, 2022
5
One of the easiest automotive purchase I have ever made. Friendly and accommodating staff. Answered all my questions and were prepared to spend the entire day with me if I needed it. This is my second vehicle I have purchased from them and I will be back again.
Brian Holdrich
Nov 15, 2022
2
Don’t let the fancy name fool you! They claim to fully inspect their used cars, but the one they sold us required expensive repairs 3 weeks after purchase. If they thoroughly inspected the car then they knew the struts were bad and sold it to us anyhow. When we went back to them for assistance they did nothing. So do yourself a favor and go next door to Audi.
Mary D
Nov 10, 2022
3
Drove 4 hours for my car to be service and the driver's door cover to be replaced. Original door card was warped at the top. The replacement panel arrived damaged, and I had to wait in town another day for a replacement to arrive. The replacement panel ordered was for the wrong side. (human error?) I couldn't stay in town for it. Now I have to wait until another is delivered and make a 4 hour drive each way to have it installed. There is no Porsche dealer within 3 hours of my home. Service advisor and staff were apologetic but that doesn't help this out-of-town customer.
Gary Ring
Nov 10, 2022
5
Great Experience as always!! Have purchased several cars from this dealership and all have been a great experience. Would highly recommend them. Also great service after the purchase.
Mike Mabrey
Nov 10, 2022
1
Don't buy a used car here. I bought a used Acura. They said they went through the car and it was in excellent condition..paid full asking price. 2 weeks later the rear suspension has a loud knock. Took it back and waisted half a day with no definite answer of what was wrong..paid a repair shop to look at it..the rear shocks are completely gone and need to be replaced. Contacted Porsche again. They said they couldnt/wouldn't help me in any way...so much for thier claimed great customer service.
john dicksa
Nov 6, 2022
5
Absolutely loved my experience at Porsche Plano! David Loder and Eric were nothing short of amazing. I had great service, a knowledgeable salesman and also just great humans who wanted my first Porsche experience to be the best! Thank you David for your patience, your care, your experience and mostly your kindness! If you want an amazing car, and amazing service to match—Plano Porsche is where’s its at!
Bianca Lewis
Nov 6, 2022
5
I had the best experience at Porsche Plano! I recently purchased a Macan and not only do I love my car but I also loved the level of care and knowledge David Loder, my sales advisor showed me! He helped me setup all my car settings, he spent hours walking me through how to operate my vehicle. He made me feel valued as a customer and made me feel welcomed to the Porsche family! I can’t thank this dealership team enough for the experience and excitement I had with my purchase!! Thank you David and Eric as well you are top notch!
Bianca
Nov 6, 2022
5
Freddie Tinkler at Porsche was great to work with in our purchase. He listened to our situation and need, made suggestions and allowed multiple test drives of various used vehicles. Everyone at the dealership was very nice and treated us well, even though we were not buying a new Porsche. We purchase a very nice Land Rover Discovery for my wife. After a day, I notice a trim piece not fitting quite right. Call Freddie, took it in for them to look at, and they are ordering a new trim piece! Excellent customer service! I will be back when in a position to buy my new Porsche!
Jeff Velker
Nov 5, 2022
5
I recently purchased a vehicle from the wonderful folks at Porsche Plano, and I could not have a wished for a better car buying experience. Matthew Bae was my salesperson and was consistently great throughout the entire process. The 180 or so miles between my residence and the dealership was not a hindrance whatsoever. Five days after inquiring about my desired vehicle, I found myself behind the wheel driving it back home. I can't thank Matthew, James or any of the excellent staff members at Porsche Plano enough for the joy they have brought me. If you're looking for a new or used automobile in Texas, I highly recommend you make Porsche Plano your first phone call.
Roderick McLennan
Nov 3, 2022
5
I planned to bring my car in for Mfg. recommended maintenance with my service advisor. They arranged for a loan car for me, which was much appreciated. They did all the work the same day, and even sent me a video of then technician walking around the car and doing the free inspection. They were competent, efficient and friendly.
Andrew Schultz
Nov 2, 2022
5
I worked with Mark Laurenzi on ordering my first Porsche, a 718 Boxster GTS 4.0. He provided excellent communication throughout the process and my car was lucky to arrive even earlier than expected. We were able to complete the majority of the deal over the phone and email which made the pickup process very easy. I'm very excited to be a new Porsche owner and I'm very happy with my experience at this dealership.
Trey Goodwyn
Nov 1, 2022
5
I have been at this dealership before and service was horrible, they left my car dirty, handprints everywhere and they weren’t friendly. I had a recall and I was dragging to go but I am glad I did. I had Tim as an advisor and this time I left with a great experience.
alina trandafir
Oct 31, 2022
5
Great customer service. Treated very well
Janet Fullington
Oct 31, 2022
5
My current experience was quick, efficient and pleasant. I have had servicing done there for over 10 years and it has consistently been of very high quality.
Karen Stark
Oct 31, 2022
5
Manny was my service rep and he was very professional and kind. They did a good job of keeping me informed.
AUS-STAR ENTERPRISES
Oct 27, 2022
5
Had the absolute best experience. My salesman knew everything about the Porsche he was selling me and even followed up with me after my purchase.
Roman De Leon
Oct 26, 2022
5
Fantastic experience selling my car; it couldn’t have been easier; much better experience than CarMax and others
John Lee
Oct 26, 2022
5
Excellent dealership. My preferred dealer. I have purchased a few cars from this dealership, always a great experience!
Shelley Malone
Oct 25, 2022
5
We just purchased a cayenne last week. The process was very easy and smooth. Everyone was so Nice! They treat u like family. From picking out the car all the way to the finance department everyone was top notch. I highly recommend Porsche Plano!
Wendy Sanborn-Bankhead
Oct 24, 2022
5
My experience ordering a new car was excellent. My salesman was very helpful and made the process fast and easy. Delivery and closing the transaction was exactly the same.
Peter Dauterman
Oct 22, 2022
5
A sincere thank you to Jorge Delacanal for all his expertise in the configuration of my new 992 GTS and for the great customer service! If you are thinking about a Porsche, go and see Jorge for a great customer experience!
Daniel Dallacasa
Oct 21, 2022
5
Plano Porsche Brand Ambassador "David Loder" of Sale was so helpful with my Transformation from Corvettes to Porsches. Think I have made a New Friend and Sale Team that I can Trust for all my Porsche needs "GreatJob Mr. Loder and Team
patrick dula
Oct 20, 2022
5
These guys are super friendly and fun to talk to. I was in and out in no time :) I love coming here
Jimmy Wilson
Oct 20, 2022
5
Had a great experience with the staff there with Andy Jorge and James with the purchase of my Tundra, thanks y’all!
J Barbe
Oct 19, 2022
5
Another great customer 5 star experience with Jorge Delacanal in the purchase of my 992 GTS. Thank you Jorge for your expertise on the configuration and advice in these supply challenging times. If you are thinking about a Porsche, visit with Jorge and you will be impressed. A shout out also to Tony Dang for his help!! ****************************************************************** Just picked up my 718 GTS 4.0. Wow! Jorge was great to work with and very sincere. Tony Dang the Finance Dir. made the transaction seamless and helped with some extra’s. Great inventory and some really nice pre-owned vehicles. Go and say hello to Jorge Delacanal!
Daniel Dallacasa
Oct 19, 2022
5
Great experience before, during, and after the sale with Chris aka Lucky at Porsche Plano. Lucky went above and beyond at every step of the process. Highly recommended!
David P
Oct 18, 2022
4
Tony made it easy, very accommodating. Thanks Porsche Plano, you have my business any day of the week.
Angela B
Oct 18, 2022
5
Service visit was great. Got everything taken care of and kept me up to date on the work. Car came back clean and ready to go.
Warren Leonhardi
Oct 17, 2022
5
What a lovely experience for such a boring mundane task. Made the appt online for an oil change (first time at this dealership). Walked in and immediately helped. Patrick was great. Upfront and honest about everything including pricing. Picked up my car the next day (beautifully washed). Everyone was so refreshingly nice. Great experience
Jennifer Boucher
Oct 17, 2022
5
Excellent customer service!! Very professional. Highly recommend!!
Rod Nowlin
Oct 17, 2022
5
Great Value ant killer the only team you want service your porsche. As the owner of an out ow warranty vehicle: Tim , Manny and the team are always courteous and professional. It is always a pleasure to have my vehicle serviced there. I'm always impressed with their desire to maintain the level of excellence in service from behind the service desk, the sales team and of course the great product. Thank you for allowing me to trust a service team and their technicians/mechanics again from a dealership.
Ken Moffett
Oct 16, 2022
5
I had sidewall tire damage that needed immediate replacement and Patrick did a great job of handling my repairs in a timely manner!
Nick Cagliostro
Oct 14, 2022
5
Great experience with Patrick in the Service Department. He understands quality customer service.
Glenn Callison
Oct 13, 2022
5
I recently purchased a 911 out of state and needed to have the state safety inspection performed in order to apply for my Texas auto registration and title. Pat Arnold, the Plano Porsche service manager was able to fit me into their schedule on very short notice and the inspection was performed quickly and professionally.
John Owings
Oct 13, 2022
5
They communicated well with my credit union for financing. Explained everything about the features of the car, as well as the warranty conditions. Made the process very quick. However, no discount was provided.
Babak Alizadeh
Oct 13, 2022
5
Thank you Patrick for your assistance in getting my car serviced efficiently
Susie Burke
Oct 12, 2022
5
Fantastic experience throughout, and after, the purchase of my wife's first Porsche (Taycan 4S)! My salesman was David Loder, and I couldn't have been happier to have met him. ZERO sales pressure, very knowledgeable and overall a great guy. We're already in talks to purchase another for myself. Love the dealership and the Porsche brand!
Allen Ventures Inc.
Oct 12, 2022
5
While no one wants to deal with the repairs on a 14 year old Porsche, the team at Porsche Plano make it easy and I'm assured that only OEM parts are going back in my ride. Thanks guys.
John Mcferrin
Oct 11, 2022
4
I am generally pleased with the service I recently received at Porsche Plano and the only reason I did not give 5 stars is because the service advisor charged me $180 more than he quoted me for tinting my panoramic roof. He should have called me to make sure I wanted to spend the additional money for the extra ceramic coating "he" thought was necessary. I am sure I would have agreed to it if he had consulted me, which is why I didn't request a refund, but I really didn't like being surprised by a monetary decision that was made for me. The reason I gave 4 stars instead of 3 is because I feel like the service advisor redeemed himself by replacing a rear tire with a bolt in it that occurred while in their possession. I was a little aggravated the bolt wasn't discovered before I came to pick up the car and wasted a trip, but was very happy how he handled the situation and got me back in the loaner car very quickly.
Rick Harris
Oct 8, 2022
5
I went in for a full service and the check in process was easy. What impressed me the most is that they sound something small that needed to be fixed and I received a video from the service team explaining what they were going to do as well as addressing the small issue. For someone who is visual this was perfect. The work was done quickly. Thank you for your amazing service.
Rossmery Colina Mentore
Oct 8, 2022
5
great experience. both service and sales staff are great. No pressure, just helpful advice. Car wash could be upgraded but believe they are working on that.
Steve Lindsey
Oct 3, 2022
5
Amazing service and support. I bought this car for my husband and Adam helped me step by step and made sure everything was just done RIGHT. Love love love working with Napleton Porsche and most importantly Adam. Jessica and her team were also very helpful in getting things done quickly and I have a very happy hubby with his first Porsche :) Thank you Adam !!!!!
Rosie Jinnah
Oct 3, 2022
5
Jeff Jutzi of Porsche Plano is amazing. He explained to me in detail what I need to know, he is very patient with me being a first time owner of luxury performance car. He is knowledgeable and efficient with the process. I feel that I'm in good hands with Jeff. Great job Jeff!
Maria Aurora
Oct 2, 2022
5
Great people and always take care of me.
Jack Taylor
Oct 2, 2022
5
Great experience with Eric and Plano Porsche. Professional, knowledgeable and transparent. Highly recommend. Also got a fantastic vehicle (goes without saying).
Ross Collins
Sep 30, 2022
5
Jorge Delacanal was so helpful and patient. We love our new Cayenne but there is a lot to learn. It is wonderful and the buying experience was great. I was able to drive to our house and pick up my husband on my first test drive. That really meant a lot since he doesn't drive much anymore. Yes we had to wait three months for the car to get here but it has everything we wanted. There was little anxiety about this car. It was a pleasant buying experience.
Nancy Sanders
Sep 29, 2022
5
We recently purchased our Cayenne from Porsche Plano and our experience is nothing less than exceptional. Freddie Tinkler is the best and able to make our purchase experience smoother.. Without second thought, i recommend choosing your next Porsche here. Everyone in the showroom are friendly and we did feel every step of our vehicle purchase a good experience.
Chandra Chitibomma
Sep 29, 2022
5
The staff were very friendly and responsive. They worked well with me to do all the process quickly. They explained everything about car features as well as the warranty situation. However, no discount was provided.
Babak Alizadeh
Sep 29, 2022
5
I have been to numerous Porsche dealership and Plano stood out the most for their customer service. Everyone is very friendly and welcomes you with open arms no matter what you go in for. My advisor, Manny is very professional and feels like we have been friends since the first day. That’s how customer service should be like everywhere you go.
Peter Park
Sep 26, 2022
5
I just bought my second Porsche at Porsche Plano. David Loder was the salesman for my recent purchase. He was very attentive paying attention to detail in what I wanted. He kept me up to date on manufacture and delivery. He explained how all the electronics and car settings worked and offered to have me return after driving a week or two to go over any questions I might have. Service on my previous Porsche was always top notch as well…. Not that I had any mechanical problems with it. I just took it in for annual maintenance.
Pat Tuchscherer Lium
Sep 24, 2022
5
Excellent service…as always. I just figured it out: we have been doing with these folks for 23 years and several cars. Head and shoulders above the local, top Ford dealer and notably better than the few other Porsche dealers we have done device with on driving tours.
Paul Dippell
Sep 23, 2022
1
I would give them zero if I could, after 2 weeks having my car in service I had to take it out and take it to anther Porsche dealer to get the work done. No communication and zero customer service. Try them if you like to go for a ride!
Kami Akhaveissy
Sep 23, 2022
5
nice place,great car,best service*
Dongming Yu
Sep 22, 2022
4
Friendly environment. Prices are a little high due to lack of new inventory.
Don Wade
Sep 22, 2022
5
This is our second vehicle with Porsche Plano. Excellent service from sales to the service department!
D BARON
Sep 22, 2022
5
Service advisor Manny is top notch. He listens to your requests and make sure all issues are taken care of before communicating/accommodating in timely manner.Sonja the coordinator is also courteous to provides excellent service.
Chris Yuen
Sep 22, 2022
5
After months of waiting, a frozen berry 718 Spyder was born. Porsche Plano was a joy to work with. Scott Reynolds and rest of the team were awesome and the purchase process was fast and easy.
Chris Marotti
Sep 21, 2022
5
Worked with Scott Reynolds and ordered a frozen berry 718 Spyder. After months of waiting, it arrived. Car is gorgeous, process was easy, staff was awesome. Already have 2000 miles on the Spyder. Thanks again Porsche Plano
Chris Marotti
Sep 21, 2022
5
Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery
Sumit Mukerji
Sep 21, 2022
5
Ordered a Frozen Berry 718 Spyder several months ago. Took delivery a couple weeks ago and have over 2000 miles on it. Worked with Scott Reynolds. It was a joy working with a dealership that has the passion and excitement for the brand and their customers.
Chris Marotti
Sep 21, 2022
5
Ming is an awesome sales associate. Ordered my cayenne ehybrid and he kept me updated and informed all throughout the production to delivery
Sumit Mukerji
Sep 20, 2022
5
Porsche Plano had what I wanted, and it was a pleasure working with Andy Parker through the car review and purchasing process. Would definitely recommend both Porsche Plano and Andy Parker to anyone looking for a top shelf experience.
Richard Klein
Sep 20, 2022
5
Just bought another car from this dealership and it was a great experience. The sales person/Brand Ambassador, Andy Parker, was fantastic to work with even with follow up details after the sale. Additionally, working with their tech service reps, particularly Mani, is another great experience. I have worked with him for over 4 years and he has always done everything he could to make sure I am a happy customer. Great car dealership experience, would recommend to anyone!
Asier Espel Victoria de Lecea
Sep 17, 2022
5
I had a few challenging occurrences , sometime back, that left me unsettled. I?ve been a client at Plano Porsche 6/7 years, now , and frankly I was worried ; however , my faiths been restore . Plano Porsche , more specifically Jeff Jutzi, made things right , turned my frown to a smile, and proceeded me the service that only Plano Porsche can provide. And I should know , I purchased my care from Lemmon location. I?m a happy camper and ready to tell the world Plano Porsche has what it takes to be your #1 Porsche dealer. JEFF JUTZI should be the services guy if the year! ??.
Tonya Giles
Sep 17, 2022
1
awful experience with Jeff!
Jared
Sep 14, 2022
5
Outstanding customer service, Pat Arnold was through, kept in constant communication throughout the entire service process. Our car was ready when it was promised and the final total was within our original estimate, with no surprises.
Dora Palao
Sep 12, 2022
5
I have bought multiple cars from Porsche Plano and each experience is always above my expectations. From trade in to purchase the process is seamless. Mark Laurenzi is your guy if you need a new or used car from Porsche Plano!@
Kevin Brown
Sep 11, 2022
5
I can not say enough great things about Porsche Plano! From the moment we walked in we were greeted by Lucky. I told him that I was interested in the Macan; there happened to be one available. I was able to go on a test drive, I of course LOVED it. After, we were introduced to Craig the new car manager, what a nice guy! He just sat and talked to us like he knew us forever. Then we met James in finance, another great guy! He suggested things that I was not about to buy, but as he explained it, it totally made sense and of course we purchased extra protection. I can't say enough about our experience with Lucky, Craig, and James! Thank you guys for making us feel at home! And.. I love my new Macan!!
Ana Marie Smidt
Sep 10, 2022
5
I’ve been a customer of Porsche Plano for many decades and I’ve always had a great experience with the staff there. One of the things that’s been especially rewarding has been the opportunity to work all these years with the same trusted service advisor. That didn’t change during my recent service visit. This is my third Porsche. With Tim Shaffer and the service department overseeing service and any repairs on my vehicle, I know they will be thorough and that the work will be completed right the first time. In addition, they always ensure I have a loaner to drive if necessary. Porsche Plano is the only place I will go for service on my car and is my go to if and when I’m ready for my next buying experience!
Kristi Lyon
Sep 8, 2022
3
Porsche Plano has kind of a sweet situation going on. Porsche owners know how important it is to keep your very expensive car current on maintenance - and how fussy future buyers will be about where you had any service done. So having any service done at the dealership solves a lot of issues for any Porsche owner. Plano Porsche seems to changeover staff quite a lot regardless of this durable built-in client base. Which means you're often dealing with someone new every time you bring your car in. My recent visit for a standard annual maintenance (oil change) included a 3-hour lounge wait for what I expected to be at max an hour of service time. Followed by waiting for the car to be washed even though it was raining outside at the time. And finally discovering the passenger seat had been pushed back so hard that I thought it might be broken (it wasn't). Overall not a great experience.
Youthful Infusion
Sep 6, 2022
5
Really enjoyed my experience purchasing a new car at Porsche Plano. Everyone was very helpful. My sales advisor Jorge was super communicative and helpful throughout the full process of making my order through to delivery and beyond. I chose this location over one closer to me because of the people here. Great team! Thanks again
Dana Striph Houshian
Sep 6, 2022
5
Excellent service. Fast and accurate service.
jaemin han
Sep 5, 2022
5
Excellent experience with Mark Laurenzi! He found the perfect car after a first one found was sold while I was contemplating. He was very patient and attentive. I’ll buy from Mark again!
Al Crump
Sep 5, 2022
5
very responsive sales crew. no nonsense and fair prices on the used inventory.
Josh Woodward
Sep 4, 2022
2
Service advisors lack customer skills. Definitely won’t recommend anyone I know to use their service dept.
Michael Krastin
Sep 3, 2022
5
Mark Laurenzi was great to deal with, helped navigate the ordering process , kept me informed on a regular basis. Very efficient and a pleasure to deal with !
G. Hale
Sep 3, 2022
5
Best dealership ever. My car completion process was finished in an hour from when I walked in. Everyone was friendly and accommodating.
Sriharsha Jaligama
Sep 2, 2022
5
Called in needing a spare key for my cayman. They worked very quickly and had it cut and programmed the same day. Their service area was quite packed with some amazing vehicles old and new. I can confidently assume they will handle any work needed on your Porsche and would consider coming back if I need any major service.
Anil Mangru
Sep 1, 2022
1
Miserable !
david creiner
Aug 31, 2022
5
Josh our sales person was great. we are very happy with our purchase. he was also very knowledgeable with our car and went over it in great detail. we will be back in the future.
Gary DeLauney
Aug 30, 2022
5
Great service!
Kati Ebrahim
Aug 29, 2022
5
Porsche Plano is top notch, I trust the service department to keep my 911 in top condition, ask for Zachary he is great and keeps you up to date throughout the process.
Barry Hines
Aug 29, 2022
5
Happened to be greet by my salesman, Freddie when I walked in to pick up my car from being serviced. He stepped in and took car of everything. Great staff, polite, and helpful. Oh, and the service repair was great too ?!
Glynn Solomon
Aug 27, 2022
5
Got thinks done in a very professional way which I appreciate very much
Bilal Kaafarani
Aug 26, 2022
5
Being a person that used to avoid the dealer; I will tell you that Patrick Arnold has completely restored my faith in the dealership and the brand. He is incredibly knowledgeable, accommodating, and personable. He does not treat you like a number. He values your time, your car, and above all else the relationship he cultivates with you each and every time you talk with him. I will forever be a Porsche Plano and Patrick Arnold customer.
Rhod Rees
Aug 25, 2022
5
Patrick from service has gone above and beyond for me. I will forever be appreciative. John Griggs service manager has excellent customer service skills . (Sunroof included)
Pash Farid
Aug 25, 2022
4
When I went back to pick up my car on 8/24/22, I noticed the light for airbag is on. I asked one of the guys outside and he did not know. I told him to call Patrick to come and see. But I waited about 15 minutes outside and twice I went in to see why he is not coming. Finally I got an emergency call from my clinic and I had to go to see my patient. I never waited this long for an staff from Porsche to respond. My time is more important than the staff there. I never waited this long and I am glad that I left because 15 minutes later I got a call from Patrick. (means I had to wait 30 minutes for him to come and get the problem solved). But too late. I was not happy.
Lida Aghdam
Aug 25, 2022
5
Excellent service. Caring service advisors and techs that are extremely well-versed in all aspects of maintenance and service for Porsche cars.
Michael Hoffman
Aug 24, 2022
5
First, I'm not being incented for this review. Current vehicle is Macan GTS and 5th Porsche owned in 23 yrs. I have only used Plano Porsche, formally Boardwalk, for all service needs and detail needs. Aaron Woods, Service Manager, leads and manages a top notch team. My Service Advisor, Tim Schaffer, is my go to for all service requests or concerns. Both are very professional, knowledgeable, personal, and go above and beyond to satisfy every customer. I encourage any Porsche owner, regardless of where you bought, to reach out to these guys for your next service you will be sold for life.
Greg D
Aug 24, 2022
1
I purchased a 2019 Porsche Cayenne that had previously been a leased vehicle. To date we have received the worst service. The purchasing was a nightmare- balls were dropped. They failed to send correct documents to my bank which delayed my purchase. The day I came into complete the sale, I had to wait 3 hours to sign the paperwork and our salesman knew we were coming. There was an event the same night and we were not told about it in advance.The car was half detailed- the inside had been done so poorly our salesman had to get in and complete the job. Once we finally got into the finance office we were told that we owed more money and I had to prove I had paid a deposit and they actually owed us a refund. They had the wrong county on the paperwork so they had to refund us more money for the registration. Once we went through all the paperwork to confirm that all work has been done- we found 2 items have not been complete. It took one month for our salesman to get back to us to tell us they had not done the work and explained it took so long because that is how long it takes to do research and one person was on vacation. They have only agreed to do one item and I was told it was being done as a "courtesy" since they could not find it and it is required based on certification. I owned Lexus previously and regret not purchasing another one. The service level at this specific dealership is worse than what you would find at a non-luxury dealership. Do yourself a favor and go to Park Place Porsche or test any other dealership- it will be worth every penny. Going forward we will have our Porsche serviced elsewhere and if I decide to purchase again, it will not be from here.
Tina Reyes Breckenfeld
Aug 24, 2022
5
Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer
Rick Robinson
Aug 23, 2022
5
They handled warranty work well. While it took longer than we had hoped, they kept us informed.
James Shoffit
Aug 23, 2022
5
Very professional and understanding.
Eric H. Jorgensen
Aug 23, 2022
5
Mark Laurenzi has been our salesman for over 12 years, and we have bought three cars from him. From the very first awesome test drive until now, We count him as a friend. We have enjoyed our relationship. To this day I will drop by just to say hi. He found a very difficult to find Porsche Cayman for my wife. Not only made in limited numbers for one year only, but she also wanted the introductory color AND a manual. I think those wishes dropped the number in North America to exist to like less than 50. I wife was over the moon. Our experience at Porsche Plano from when they were call Boardwalk Porsche until now has been fabulous!. From the General Mgr until recently, Mike Marsh, to Mark Laurenzi, our salesman, the service advisers, to Larry Irby Parts Manager, and of course our very own Master Technician and car prep EXPERT , John Gladwell. If anyone would have EVER told me that I would trust ANY automobile dealership, let alone count them as trusted friends, I would have told them they were crazy. The only problem; I now expect this level of trust and service at other car brand dealerships,,,,, and no where else ever quite measures up. This has been a FABULOUS relationship for over 12 years. I highly recommend the dealership and the people for your car needs,, Rick Robinson, Loyal Customer
Rick
Aug 23, 2022
5
I had a very pleasant experience with Arnold the new service advisor who was very professional and took care of the issue we had with utmost care .
Peter Bheda
Aug 22, 2022
5
All around great dealership! The already awesome service department is even better with the addition of Pat Arnold. Can’t go wrong at Porsche Plano.
Vincent
Aug 21, 2022
5
Porsche Plano service department has truly stepped up their game! Their new service manager, Pat Arnold, took care of my issues with urgency, attention to detail and competency. He gave me the 5 star VIP treatment that anyone would expect plus so much more. He was present, compassionate and personable. I will not go to any other dealership in DFW for service as long as he and his team are there!
Jenae Hibbard
Aug 18, 2022
5
Patrick was very helpful! Extremely helpful and great service
Neha Bhura
Aug 18, 2022
5
Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.
Mr. Tinkler
Aug 18, 2022
5
Cant say enough about the sales process at Porsche Plano. Recently ordered a new vehicle and am currently waiting for it to arrive. Jon Griggs and Marc Laurenzi have been very cordial and helpful to me through the whole process. Was dealing with another dealership and would have to write them 3-4 times to get a single answer. Porsche Plano is spot on. A++++++
point buyer
Aug 17, 2022
1
Terrible service. Poor communication. Whisky grins. No accountability. #Autonation trash. UPDATE: GM is the person responsible for issues & bad review. Autonation please check email.
Thomas Mattson
Aug 17, 2022
5
Great experience. Mr. Tinkler was very helpful. I would have just appreciated a better car wash.
Alexis Guzman
Aug 17, 2022
5
I had a very good experience for bring my 2017 Porsche Cayman S in for service. Patrick in service was very nice and professional and on top of routine service I had to have a wheel repaired. The repair ended up saving me $2500 dollars and the wheel looks brand new! Patrick mentioned they were out of loaner vehicles and asked if I needed a ride that was 45 minutes back to Denton and that he would also provide return service if needed for me to pick up the car. I have read this over the years and heard nothing but good about Porsche and the customer service you receive. It is kind of cool getting to experience this first hand. A++++
Aaron Wayne
Aug 17, 2022
5
The entire experience at Porsche Plano was a great from the day of booking the car till taking the delivery. David Loder has been a gem of a person to be guiding me starting from what configuration options work for me and what will not. Keeping me up to date on my vehicle delivery dates. Accommodating my various request in this time period and sone repeat asks as i kept on missing the configuration I ordered (duh!). On the day of delivery he took care of everything and took out time to explain me all the details of the car and operations on it, which made me feel that I know the Porsche from long time (my first Porsche though). He has been very helpful after the delivery too by helping set up some detailing job that I ordered from Porsche Plano and set up time to explain me further of the various operations/features my car has which I’m yet to reach to. Thanks David and Porsche Plano team for making my buying experience as smooth as I can hope for.
Tanmay Awasthi
Aug 16, 2022
5
Patrick Arnold is an automotive guru! For years Patrick has serviced my cars, provided advice and is transparent in our dealings. Happily have referred him often to other performance car owners. Attend a car show with Patrick as he is well connected as he is knowledgeable.
JC Young
Aug 16, 2022
5
The entire experience at Porsche Plano was a ght from the day of booking the car till taking the delivery. David Loder has been a gem of a person to be guiding me starting from what configuration options work for me and what will not. Keeping me up to date on my vehicle delivery dates. Accommodating my various request in this time period and sone repeat asks as i kept on missing the configuration I ordered (duh!). On the day of delivery he took care of everything and took out time to explain me all the details of the car and operations on it, which made me feel that I know the Porsche from long time (my first Porsche though). He has been very helpful after the delivery too by helping set up some detailing job that I ordered from Porsche Plano and set up time to explain me further of the various operations/features my car has which I’m yet to reach to. Thanks David and Porsche Plano team for making my buying experience as smooth as I can hope for.
Tanmay Awasthi
Aug 16, 2022
5
Everything was done timely and efficiently. Plus other issues were identified and solved so very helpful.
Ron Rit
Aug 15, 2022
5
Good service, excellent messaging about car being finished
Peter Wood
Aug 14, 2022
5
Great experience. Purchased my first Porsche and it was a seamless experience. No unnecessary bull.
Jimmy Perkins
Aug 14, 2022
5
First service on my new vehicle. Dealership and Tim my service advisor were fantastic and very helpful. Waited at the dealership, no issues, clean, safe and relaxing environment.
Paul Botkin
Aug 11, 2022
5
Always courteous and professional. Good communication.
John Torres
Aug 11, 2022
5
Excellent dealer. Fantastic and courteous service. Very professional from sales to service department. Someone please give the young man behind the service department counter a raise. He deserves it and is a great representation of the professional and positive culture of your dealership.
EB Properties
Aug 9, 2022
5
Love my car and my dealership. Saturday I was out running errands and got a notification that tire was losing air. I drove to the dealership, and they took me immediately, fixed my tire and sent me on my way in an hour for a very reasonable charge. Just wish they would bring back the free car washes they promised me when I bought my car.
Deborah C. Ryan
Aug 8, 2022
5
Very good service from Fred and staff in purchasing a 911
Paul Webber
Aug 7, 2022
5
Porsche Plano provided an excellent buying experience. David Loder did an outstanding job as our sales representative. All things being as they are in the market, this dealership had good inventory, and were able to be responsive and answer my questions to secure the car for purchase. When we completed the purchase, the paperwork was complete and ready to go with no issues. Delivery experience was fabulous for a fabulous car. My wife and I were picked up at the airport, and we felt very welcome at the dealership. This was literally, a sign and drive it home road trip deal. Call it one and done! Thanks Porsche Plano!
Andrew McCune
Aug 5, 2022
5
I needed an oil leak fix along with a full service and everything was done to my satisfaction.
Suresh Chakravarthi
Aug 4, 2022
5
Thanks to Dave Loder for all of his help these past 4 years. I have purchased 3 vehicles with him, most recently a 992 Turbo that we ordered together. He is always available to answer questions in person or via email / text. Great experience and I look forward to adding another car to my garage in the near future.
Anthony Blasquez
Aug 4, 2022
5
Jon Griggs and his team were wonderful to work with. I highly recommend.
Kameron Alexander
Aug 3, 2022
1
I brought my car in for repair mostly of the battery charger and it took 3 weeks for them to just look at it, then they tell me the battery charger doesn’t work and they ordered me a new one but it will take 1 month to get. After a few days they tell me it came in but after using it at my home it works worse than my prior charger, they tell me I cannot get my original charger back and the new one they gave me literally just shuts off after 20 minutes so I can’t charge or drive my car. Not sure why I purchased this car but be very hesitant before you do
Jon Frankel
Aug 3, 2022
5
Bought my first Porsche, a certified gently used 911 Carrera, from Mark L. a couple weeks ago. From my first call, to driving it home off the lot, Mark made it a super easy process. Mark’s knowledge of the Porsche brand is impressive, and he really made me feel like a VIP. I would say it was the best experience I’ve ever had purchasing a car. You can just tell that Porsche Plano is a business that has it’s act together, and the people out front like Mark, drive that perception. Thanks for a smooth transaction!
Jeff & Amy Johnson
Aug 3, 2022
1
the service for my Porsche Taycan has been awful. brought my car in because battery charger was not working and took them 3 weeks to look at it then they get me a new charger and it works worse than the broken one i brought in, now they tell me its happening to all the cars. basically i cant charge or drive my car that i paid big money for.
Jon Frankel
Aug 3, 2022
4
A good job overall. Did not get an estimate of costs and was surprised at the final number.
Chris Mantzuranis
Aug 3, 2022
5
Am Pleased with Mrs lilian wilson with the way she managed my trading account since i came in contact with her, within 7days trading period she made me understand everything i needed to know about trading and made me an outrageous profit , seemed unbelievable until i made my first withdrawal. she is a great Lady to work with and learn from you can reach her on Email: lilianwilson220@gmail.com WhatsApp +12485090477
Stima Let's O Wizba
Jul 30, 2022
5
I've been a customer of Porsche Plano for 4 Porsches. Mark Laurenzi is the person who makes it happen. Definite recommend for his ability to get whatever you are looking for. He knows the cars and is an outstanding representative for the brand and the dealership
Dave Goodman
Jul 30, 2022
5
Purchased a CPO 2019 Boxster S from Mark Laurenzi Boardwalk Porsche and now Porsche of Plano. This was the 5th Porsche I have purchased from Mark over 15+ years and 7th Porsche I have owned since 1989. Once again Mark provided superior, friendly, honest and professional sales help to find the right Porsche for me. Mark's help and strong knowledge of everything Porsche was definitely the key to my purchasing my latest Porsche. I am enjoying my Boxster immensely. It handles superbly and looks magnificent. Not as fast as the 2 turbo 911's I have owned in the past, but I enjoy every minute driving it. I drive 17 miles to Addison 3 days a week and it is the only reason I get motivated in the morning to go to work. I would without reservation highly recommend discussing with Mark any questions you might have regarding Porsche's. His knowledge of the brand is excellent. You will enjoy the experience whether or not you decide to purchase a Porsche.
Dave Fox
Jul 29, 2022
2
I make an appointment around Friday 07/08 for the next available time Wednesday 07/14 at 9:00 AM, because my radio was on but did not output any sounds. I checked back at 11:30 AM and was told the analysis line was backed up for a week and my car could not be analyzed. After hearing that I decided to pick up my car and setup an appointment at a better time. I was told I could only make an appointment by talking to my service rep first. My service rep was on vacation and no one else would help. I do not want this posted, its just to inform you.
Roosevelt Hilton Jr
Jul 29, 2022
5
Josh Creadeur was my salesman. He was over the top helpful and knowledgeable. He even brought my car home for me and took Uber back. A credit to the dealership.
Stanley Newding
Jul 27, 2022
5
Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.
Koteshwar Rao
Jul 24, 2022
5
Very responsive Porsche sales representative, Mark Laurenzi... I was looking for a certified pre-owned car and Porsche caught my eye. I expressed interest to test drive a Macan and left my contact information. Within next few hours, I received an email from Mark Laurenzi with details related to the car and his contact information. I scheduled a visit and test drove a Macan. I had also liked Cayenne but it was out of my budget. I still wanted to test drive a Cayenne and see how different does it feel compared to Macan. During the same visit, Mark picked-up a Cayenne and let me test drive. The Macan was still in garage preparing for the sale while I also noticed a 2018 Panamera being available on their website which was just a little outside of my budget. I inquired about it and test drove the Panamera immediately. I really liked it, paid booking amount and took delivery in about a week. The only reason I bought a Panamera and from Porsche Plano is because Mark was very responsive to all my questions and attended/returned all my calls addressing all my questions. He let me test drive all the cars I was interested in and explaining various financing options. Only because the support shown, I could confidently go ahead and purchase the Panamera and now, I am a happy Porsche Plano customer.
Koteshwar Rao
Jul 24, 2022
3
I took my car in because the window does not automatically roll up. It rolls up 1/3 of the way and then comes back down. Then it rolls 2/3 of the way up and then back down. They fixed the loose plastic holder for the window button but never actually fixed the window. They had my car 2 1/2 weeks and I had to call before they finally could locate it and tell me it was already done. Finally, I asked them 3 times to give me a trade in/sale estimate. They never did and I had to ask again at the end before getting a hurried, low ball estimate. Not a great experience.
Kendall Jones
Jul 24, 2022
5
This was our 2nd Porsche Cayenne purchase from Porsche Plano and from David Loder. He is very knowledgeable and a pleasure to work with. Appreciate everyone we worked with at the dealership. Highly recommend!
James Mckie
Jul 20, 2022
5
I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.
Warren
Jul 16, 2022
5
I've bought two 911's from this dealership. Mark Laurenzi was my sells guy and he's been great to work with. He was able to help me with any questions along the way, and he kept me up-to-date on my order. I'd recommend him and the dealership if you're in the market for a Porsche.
Warren
Jul 16, 2022
5
Porsche Plano was the best experience we?ve ever had in purchasing a vehicle. Our Sales rep Freddie made the buying experience enjoyable! We left there with a practically brand new ?used? Maserati, when I took my wife there to buy her a Porsche SUV. Freddie was very knowledgeable with both cars and did not pressure us one way or the other. He spent so much time with us outside in the HOT heat. We would recommend him to everyone!
Adam Mings
Jul 15, 2022
5
Recently purchased our Porsche Macan here. We worked with Eric Mazariegos. It was such a great and seamless process. We appreciate the great customer service and the time that he took to answer all of our questions. We highly recommend Porsche Plano and the wonderful staff like Eric Mazariegos! Thank you again for the wonderful experience! We greatly appreciate it! 😀
Ana Sanaseros Flores
Jul 13, 2022
5
Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning several Lexus vehicles. Will deal with Mark again in the future.
RHM
Jul 13, 2022
5
Best sales force, led by Mark Laurenzi who sold me nine cars, best service with John Gladwill and Tim, best parts department with Larry. This is a rather small dealership that keeps treating its customers with total care and respect. I won't buy a Porsche anywhere else.
Bernard Lucien
Jul 13, 2022
5
Great experience dealing with Mark Laurenzi on the purchase of my first Porsche after owning many Lexus vehicles. Would deal with him again in future.
R. Morgan
Jul 13, 2022
5
Mark Laurenzi was wonderful to work with and made buying my Porsche Cayenne fun and painless! Highly recommend and would my future Porsche vehicles from Mark.
Amy
Jul 13, 2022
5
IMO, Porsche Plano is head and shoulders above the rest. I have dealt with Mark Laurenzi for the past 4-5 years. Mark is very engaging, forthright and concerned about my needs. I did a build to order from Mark in 2018 and was totally satisfied with the entire process. Porsche Plano and Mark are great folks to do business with. I recommend them to all my friends!
BCasey
Jul 11, 2022
5
Mark Laurenzi will take excellent care of you on the buying end, and John Gladwill will take excellent care of you in the service bay. Recommend these guys highly.
Hill Bullock
Jul 10, 2022
5
A terrific dealership and I cannot recommend them enough. A class organization from sales to finance to service. I HIGHLY recommend Mark Laurenzi, if you are in the market for a new Porsche. Knows the product well, keeps you well informed through the sales process and looks out for your best interest.
Jeff Kirk
Jul 9, 2022
5
Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!
Mike M
Jul 9, 2022
5
A special shout out to Mark Laurenzi, Plano Porsche sales. Working with Mark on my 2nd Porsche from him and my 3rd overall. Tremendous patience combined with quick follow-up as we sort through my driving requirements and the available Porsches. Highly recommended.
Randy Evans
Jul 9, 2022
5
Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend!
Mike M
Jul 9, 2022
5
I have been doing business with Mark Laurenzi at Porsche Plano for 5 years, and I have purchased 2 cars from him. Mark is the consummate professional - expert knowledge of Porsche and a pleasure to work with.
LKEYES
Jul 9, 2022
5
I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.
ckwiese
Jul 8, 2022
5
I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership.
ckwiese
Jul 8, 2022
5
There several good qualities about Porsche Plano with regard to overall services. However, what continues to bring me back to this dealership over the last 12 years, is the outstanding customer relationship that Mark Laurenzi provides. I think the exceptional car knowledge of all sports vehicles and his straight up over the top integrity are the qualities that i admire the most and keep me coming back.
Steven Bolos
Jul 8, 2022
5
Working with Mark Laurenzi is extremely easy. He is knowledgeable and willing to help in anyway he can. The team always greets us with a smile and helps us in anyway they can.
Srcdallas
Jul 8, 2022
5
Thank you Mark Laurenzi for the past decade of helping me with the right decision of my car and options. I love you come up to me each visit whether in the new car or service department. Wonderful relationship and results. SNoble
Scott Noble
Jul 8, 2022
5
I have worked with Mark Laurenzi for 12 years and leased/purchased 3 new cars from him. He works hard for your business and will do whatever he can to make me/you, the customer, happy. I highly recommend working with Mark Laurenzi and the Porsche Plano tem when looking to buy or lease a new or used Porsche.
JeffK
Jul 8, 2022
5
Had the best experience with Porsche, from buying it to having the first revision, they were even able to fix a dent so perfectly. Thanks Porsche team!!!
Ana Paparelli
Jul 6, 2022
5
Great experience. They contacted me along the way to keep me posted on the progress.
Bobby Morrison
Jul 3, 2022
5
Talk to “Lucky” and he’s wonderful!!! Super happy with my new Panamera GTS and the experience I had there!
Raul Enrique Ruz
Jun 30, 2022
5
Annual service plus inspection. Great service!
BLong52
Jun 30, 2022
5
Annual service was provided punctually with no issues and ended with a superior car wash!
Nancy Newton
Jun 30, 2022
5
Great place friendly -took the time to make sure i knew everything about the cap and options
Leonard Lueker
Jun 30, 2022
5
This was our first Porsche purchase and we were lucky to work with such a professional salesperson as Jorge. He was helpful in walking us through the process of "building" our Macan and he kept us apprised of any changes in shipment status, up to actually receiving it. I would definitely buy another car from Jorge at Porsche Plano.
Sharon Ray
Jun 28, 2022
5
Good communication, did what they promised to do, they were on time with everything and the entire purchase process was quick and pleasant. Freddy was great to work with!
Dennis Post
Jun 27, 2022
5
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Asira Blessing Ekok
Jun 27, 2022
5
Chris went above and beyond in our recent purchase. He is always eager to help in all factors including some outside his remit.
Mojoag488
Jun 26, 2022
5
John in Service did my oil/filter and inspection in record time and the car came back spotless. More importantly, John answered a number of questions I had with great patience and interest.
A Swartz
Jun 25, 2022
5
Working with Mark is always an amazing experience. Mark always makes the proses simple and easy. His knowledge is amazing and is always on point with what additional items I should or should not add.
Gavin Sternberg
Jun 24, 2022
1
I wanted to take the time to let you know that i was the complete opposite of satisfied , the person assigned to me was Jeff , and not only did he make me feel like an inconvenience but he was rude , discredited what I was claiming to him and my car came back to me in a worse condition than I had turned it in . Prior to dropping my car at the dealership my car did not make any noise at all and now it is still making an obnoxious noise . I took my car back on Monday to address the noise that occurred when my car was returned to me on Friday. the noise was " fixed and everything was perfectly ok " my car is still making the same noise . I'm asking for this to be addressed and fixed .
Luis Salazar
Jun 23, 2022
5
Great servicer consultation upon arrival at dealership - - answered all our questions and addressed our concerns. Maintenance completed as agreed and as scheduled.
Ron M
Jun 23, 2022
5
I took my new Porsche in for a recall. Zach in service was kind, quick and positive. They took very good care of me. Thank you Zach, Karla
Karla Ward
Jun 22, 2022
5
Great experiences didn?t knw how much oil changes cost until now
Sonya Gardiner
Jun 22, 2022
5
Great service. Manny always takes good care of me.
Bob Campbell
Jun 21, 2022
5
Matthew Bae was very helpful and friendly. He is like a shooting star! He is the best salesperson I ever had. He allow you to think for yourself. And that tells a lot of a person.
Mallie Gavin
Jun 21, 2022
5
I got a very fair trade in value for my Cayenne and I?m extremely impressed with my new Panamera. Eric made the entire process easy and pleasant.
Ervin Vaught
Jun 16, 2022
1
I had to bring my car back to dealership several times in 4 weeks period after an annual service. After last trip to the dealership I noticed deep scratch on a door and my service rep supposed to contact me about the issues … it’s day 4 and I still didn’t hear anything from the dealership. I will never will take my car back to Plano dealership.
Victoria Long
Jun 15, 2022
5
Manny was excellent. I recommend to any person. He gave me all information in advance.
Roger Melo
Jun 15, 2022
5
I purchased a Panamera from Porsche Plano and was very happy with the experience. Jorge was great to work with and made sure that I was taken care of.
Jeff
Jun 15, 2022
5
Worked with Mark in new sales. Very low key and no pressure at all. Highly recommend him.
Jeffery Levitt
Jun 13, 2022
5
I recently purchased. 2022 Macan & everyone at the dealership has been great! Freddie took care the sale & delivery with great service & follow up. Manny & Nicholas in service we’re great and attentive to my needs as well. I will always bring my Porsche here for service!
Lisa Michele Campbell
Jun 10, 2022
5
Porsche of Plano is very thorough in their service. The employees are courteous and explain the needed service completely.
Kathleen Aten
Jun 7, 2022
5
Very attentive to your needs. Support they give is spot on. Larry in parts can make it happen. My Dealer of choice.
Tom Minnella
Jun 4, 2022
5
20k mile service Handled very well by the service writer who was knowledgeable, curtious, and very accommodating
William Kendall
Jun 4, 2022
5
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Williams Asuqwo
May 30, 2022
5
Our go to Porsche dealer. We’ve purchased cars from them and use them to service our vehicles. Great service and they make us feel like a valued customer. Highly recommend
Chris Higman
May 27, 2022
5
Friendly staff and outstanding service.
Richard Crowder
May 25, 2022
5
Jorge Delacanal was excellent from the beginning of ordering my Porsche till after delivery. Highly recommend. The entire staff was top notch. Have no reservations about buying anything with Porsche Plano
Yama Amin
May 25, 2022
5
Great prompt service and service advisor (Mr. Delgado).
Eric Ravinowich
May 25, 2022
5
I recently moved to Plano and took my car in for state inspection. I made an appt thru the 800# but they didn’t have a record of it. They still got my car in but it took twice as long as projected and no one kept us updated. I’ll still be back for service. Staff was nice and waiting area is better than most!
Jennifer Wojtas
May 19, 2022
5
The service is always on point. I love the follow up from my service provider, Manning! My vehicle servicing was timely and done with excellence. Thanks Porsche Plano!
Nia Maat Khepera
May 9, 2022
5
This dealership never disappoints. The service was done professionally and timely. The service representative updated me on the progress of the job and how much longer it would take. I appreciate a business that respects my time especially on my day off. Great job!
Mollie
May 5, 2022
5
This was a great experience. Arrielle Rivers is an excellent sales person. Her energy is infectious and she follows up on a timely basis. The Porsche of Plano team is great.
Roderic Teamer
May 5, 2022
5
Great experience at a great place. This is my first Porsche purchase. I have purchased many many cars over the years and the service provided here at Porsche Plano sets them apart from all the others. Andy Parker provided a Great day of purchase experience from test drive to paperwork. Immediate follow up also. I highly recommend Porsche Plano.
Robert Prine
May 4, 2022
5
Service, sales, and facilities were fantastic. I highly recommend the team at Porsche Plano. They made repairs with no surprises and made the trade-in process quick and easy.
Francisco Neira
May 4, 2022
5
Fabulous experience to match a fabulous brand - each step of the process smooth & professional with Matthew excelling as my brand ambassador and James making signing / handing over some dollars pleasant (dare I say) Looking forward to service visits and building on our excellent journey with Porsche - we are thrilled with our new Cayman S 718 in Shark Blue
Paul McCrum
May 2, 2022
5
Well to start, they were very honest. My husband and I started looking for a Panamera back in the fall. I test drove one with David L. are the dealership. We had the opportunity to order the platinum edition from David. He was very easy to work with kept me updated on a monthly basis. As our delivery date grew closer he suggested an app to track our car on the cargo ship. That was exciting and scary. It was a long process but totally worth it. Jon G. The new GM is also very helpful. Thank you both for a great experience
Karla Ward
May 1, 2022
5
Mark Lorenzi is great. He made the process quick and easy. Thank you.
Btreffinger
Apr 30, 2022
5
Nick took time to understand my concerns and handled them accordingly. Stellar service.
Ebony Mckinney
Apr 30, 2022
5
Porsche of Plano has been my go to dealer for all of my servicing for my 718 GTS for the last three years. Despite being the furthest of three Porsche Dealership in my area, I have always preferred to take my car to Porsche of Plano due to their excellence and fairness in service and with very competitive pricing.
Danny Tran
Apr 29, 2022
5
Nicholas in service was very attentive in listening to my concerns and addressed them accordingly. Very satisfied with the service I’ve received from Porsche. Two thumbs up.
Ebby Mackinnee
Apr 28, 2022
5
I highly recommend Plano Porsche. Just took delivery on my ?22 Cayman GTS. Other than a few build delays in Germany, this was an awesome build/buying process. Customer service has been outstanding from my salesman, Freddie, to the finance guy Tony and everyone in between. I highly recommend this dealership.
Glynn Solomon
Apr 28, 2022
5
Just took delivery of my first Porsche, a 2022 Cayman GTS. Even though there were some build delays, this has been an awesome experience from beginning to delivery. My salesman, Freddie, has been outstanding to work with. He kept me updated throughout the whole process. Tony in the finance department was just as terrific. No high pressure on extended warranties with a quick “sealed deal” ending so I could enjoy my new ride. I’m sure I will become a longtime customer, and likely won’t be my last vehicle to purchase from here. Thanks so much for making this one of my best car buying experiences!
Glynn Solomon
Apr 26, 2022
5
I'm completely satisfied and will do the survey when I receive it. Jorge Delacanal was wonderful!!!! He didn't pressure me and was so knowledgeable about the car. He was enjoyable to work with. I would definitely buy another car with him and Porsche Plano!!!!!
Vickie Dobbs
Apr 24, 2022
5
Went in for an oil change. Jeff was very knowledgeable did a great job of explaining all options available. The service was completed within the day.
Travis I
Apr 22, 2022
3
Service was slow New car sales is poor. Sales people don?t understand Porsche enthusiasts and are trying to maximize profitability by price gouging
Harryk
Apr 22, 2022
5
My experience everytime is lovely! We received a rental car to use while our Macan was getting serviced! David, Mae and Tim are the best!
Eric and Brezelle White
Apr 18, 2022
5
Very friendly and informative all around. The waiting area and restrooms weren?t as nice as I would have expected for a high end car dealership, but that would be my only critique.
Nikki Thompson
Apr 16, 2022
5
It was a wonderful experience throughout the buying process. Definitely will recommend.
Diptanil Ghosh
Apr 16, 2022
5
Dealership is first class. Excellent service. Very professional. I always shop here when in the market. When in the market for a car, new or used, you can count on the dealership for first class assistance.
S. M.
Apr 13, 2022
5
John Gladwell is world class. He was complete in his assessments and did what he said he would do. Excellent communication throughout the process.
Jeffrey Gladden
Apr 10, 2022
5
Owned Porsches since 1987. Always use authorized dealers for repairs and Porsche Plano has been taken care of my cars for over 10 years. My experience is that repairs are done promptly, correctly, and transparently with respect to the work performed. I always feel like I am Tim S's only customer, despite how busy he is.
Frank Holaday
Apr 9, 2022
5
Josh Creadeur was my salesman. I purchased a 911 4S and a Macan. Josh was great! Super helpful. Porsche Plano is a great place to buy your Porsche and a great place to get it serviced. Tim Shaffer is my service rep and I have been helped by him for over 6 years. Great organization!!
Gregory Sauer
Mar 20, 2022
5
Highly recommend Porsche Plano for sales and service experience. Have bot four 911's there, dating back to when it was Boardwalk; all have been serviced here. Highest quality and professionalism in all aspects of sales & service.
Norman Hacker
Mar 17, 2022
5
Great experience. My service rep kept me updated. Serviced completed on time.
Brian Gelles
Mar 16, 2022
5
Zach was great. Very helpful And kept me updated throughout the process.
Renee Bunch
Mar 12, 2022
5
On time and Zach was helpful and informative. Lyft worked out well. No issues, will be back.
Jim Vincent Sr.
Mar 11, 2022
5
I look forward to taking my car too Porsche Plano. It's a pleasure doing business with them. They always do an excellent job servicing my 07 911 turbo. I know when it leaves it's ready to go. All the employees are very professional. Thank you for taking care of my car so well.
Matt Maschmann
Mar 10, 2022
5
I have been looking for a Panamera for almost 2 years. Porsche Plano has the largest inventory of any dealership that I have researched and their no-haggle prices were much appreciated. I received my Panamera with a full tank of gas and full interior and exterior detail. I love my car and would recommend Andy and Porsche Plano to all. Lori Mayo
Lori Mayo
Mar 7, 2022
4
all in all good experience. bought 'dealer certified' used boxster with low mileage.
oldtvbob
Mar 7, 2022
5
I purchased a new Porsche Macan from Porsche of Plano and my experience was amazing . Freddie kept me informed as to where my car was as it was arriving on a ship.and when it would arrive at the dealership. He is very friendly and easy going. He spent a lot of time aping through all the new aspects to me.
Peter Carr
Mar 7, 2022
5
I had a very pleasant buying experience with Plano Porsche, Chris was very professional and friendly and everyone else in the dealership from reception to manger all are exceptional
Fayez Abukias
Mar 5, 2022
1
3” screw in the sidewall of my back tire. Called Porsche Plano Service Center on Saturday (3/26/22, 11:15am). Spoke to Jeff who transferred me to parts (why couldn’t Jeff check on this?). Parts transferred me back to service. Spoke to Manny. Email received .Thank you for scheduling an appointment with AutoNation Porsche Plano. We look forward to servicing your 2021 PORSCHE MACAN on 02/28/2022 at 7:00 AM. Car was dropped off before 7am. 2:30pm I called and spoke to Manny. Your car is not ready. Let me check on it and I will call you right back. 4 pm I called back and spoke to Manny who informed me that my car would not be ready until Tuesday. I had a 7am appointment to have a tire replaced. Horrible service! I spoke to the manager who was able to get my car fixed by 6pm. 11 hours to change a tire! Pick up my Porsche Plano at 6:15. They disconnected my dash cam, opened my sun screen and sunroof. Set my sound system to a country station (disconnect my Bluetooth). I had a tire changed! 🤬
Larry Ellis
Mar 2, 2022
5
Well informed and thorough. Jeff Yutzi is great to work with
Zara-Leigh Overlin
Mar 2, 2022
5
Everything went well, as usual at Porsche Plano. My tech, Tim has always been great to work with. He made sure that everything that needed to be done was set up beforehand. My car was repaired and back to me earlier than expected.
JeffPorsche
Mar 1, 2022
5
I recently purchased a BMW through Porshe Plano, site unseen. Was an excellent experience. Car arrived a week or so after I put down a deposit. Car was in beautiful condition.
Philip Pointer
Mar 1, 2022
5
Zach has helped me twice with a flat tire, getting my car in for service, getting me a ride home and to work and getting me my car back quickly! Good and fast service.
VIcotir
Feb 24, 2022
5
First annual service on my 2022 911 S. Schedule set. Car in and out in about an hour. I waited in comfortable waiting area with great coffee. Friendly and knowledgeable service rep.
Johnnassen
Feb 24, 2022
5
My Service Advisor, Nicholas was great! Great communication skills and excellent customer service.
Joe Saldivar
Feb 23, 2022
5
Great experience shopping for a Porsche. Matt was a huge help explaining how each vehicle was equipped and went over each CarFax in detail.
David Johnson
Feb 22, 2022
5
Recently identified a pre-owned vehicle I was searching for at Plano Porsche. I contacted the dealership and was able to confirm the availability and establish a trade in value for my vehicle. Sales Rep. Freddy was eager to assist. I set up a time to visit the dealership and test drive and set ?final? value of my trade. The vehicle I was interested in exceeded my expectations. After a visual review of my trade in vehicle, The trade value was within a few hundred dollars of their quote (thousands more than another dealer offered). The entire transaction was absolutely perfect. Thanks for respecting my time and making me feel welcome and comfortable during the process. I would highly recommend Porsche Plano to friends and family. Thanks.
Trey Field
Feb 21, 2022
5
Manny is wonderful at porsche, he answers all my questions and always available to help!
Stacy Putnam
Feb 21, 2022
5
Porsche Plano is an exceptional Porsche Dealership and Service Center. State of the Art!
Kin Oldham
Feb 20, 2022
5
Andy had everything ready for me once we arrived. The buying process was smooth and everyone from sales, management and finance was very helpful and professional.
Grant Brashear
Feb 8, 2022
5
I just bought a 2022 Porsche Taycan. My salesman, Mark, was the best salesman I?ve ever had. He was so helpful not only during the buying process, but after as well. I was having an issue (operator error ?) and Mark made several videos and sent them to me so I could get my problem fixed. I just can?t say enough about how great my experience has been.
Elizabeth Brown
Feb 5, 2022
5
Scott was great. He was very open and honest about whole buying experience. Communicated often and worked hard to get deal done. No pressure buying experience. Would buy from him again.
Brian Butler
Feb 1, 2022
5
My husband and I came in to purchase a Porsche and Scott Reynolds made it so easy. We purchased what we came in for and we are so happy.
Ruby Lewis
Jan 28, 2022
5
I travel the extra miles because I trust my service adviser, Manny, at Plano Porsche
Adolphus Vance Gist
Jan 27, 2022
5
Thanks Nick for your great support, good response time
Tung Bui
Jan 26, 2022
5
Great customer service, was able to quickly fix the issue
Peter Wood
Jan 24, 2022
5
Positive and easy experience from beginning to end! I received excellent customer service all the way through the buying process and after. Thank you, Scott Reynolds!
A. Cooper
Jan 24, 2022
5
It was very pleasant experience, I got a loaner car and Nicolas was really nice and helpful
Eman Ahmed
Jan 23, 2022
5
Service as promised. Efficient & timely. I was kept updated during the process. Car was washed and clean when delivered
Sriram Vasantharajan
Jan 20, 2022
5
The best Porsche dealer in Texas! They have all you need; plenty of new and used inventories with the certified service technicians!
Eui Kim
Jan 19, 2022
3
Need to better communicate when parts will be available so that my vehicle isn?t stuck with you for an extra 2 weeks.
Jesse Whitehead
Jan 17, 2022
5
Great experience from the beginning of the buying process to the delivery of the vehicle.
Denise Morano
Jan 14, 2022
2
Always great They are very professional I will continue to use them in the future
William Dollar
Jan 13, 2022
5
Get service department.. Wonderful experience
Rychelle Velasquez Hamblin
Jan 6, 2022
5
Multiple past purchases and always a great experience with management and David Loder and Craig
Patrick Kelly
Jan 6, 2022
5
Excellent service. Very fast. Sensible price. Recommend for sure
Jim Mitchell
Jan 6, 2022
5
Arrived unannounced - car was inspected and washed very quickly. Perfect service!
Paul Ruckman
Jan 5, 2022
5
Really cost-saving conscious service representative. Quickly made my appointment in service and expedited the service repair time. The accessories department was great in advertising with free giveaways such as calendars.
Lizzie Lee Martinez-Alvarez
Jan 4, 2022
5
Friendly service and easy to schedule.
Juana Walker
Jan 1, 2022
5
Terrific sales and service on the purchase of our 911. This is third vehicle that I purchased through Porsche Plano and the quality of sales and service remain exemplary.
Jeff Immel
Dec 8, 2021
5
Great service, they always try to do it perfect
Marande Ferréol
Nov 30, 2021
5
I can’t say enough great things about my experience with Christopher Luckinbill at Porsche Plano. He is a gem. I bought my car via internet. He has walked me through every step. We did FaceTime so I could learn more about the computer and mechanics of the car. Christopher, I will look for you for my next purchase.
P Knight
Nov 29, 2021
5
Have gone there twice as they were easiest to get my 2017 Macan in for service with a loaner, as closest dealerships to where we live are two hours away and we have to make a special trip to DFW for service. This most recent trip, 30 Oct, was not a pleasant one. Dropping off the vehicle, meeting with our service manager, explaining the issues, going over what needed to be done, and picking up a loaner. Went well. During the day our SM contacted us to let us know status. I received a call from our SM around 3pm our Macan would be ready at 4 and to be there then, as they close at 5pm. I arrived promptly at 4pm. My SM was no where in sight. The Valet grabbed the ticket and keys. I then paid the cashier. Got in my car and left. I got two blocks and noticed one of the primary issues I had raised was not corrected. I turned around. The valet assisted me. I then learned my SM had left for the day. I had to deal with the service director as I was not pleased. I was given excuse after excuse. I ultimately contacted Porsche NA. Hopefully, with all the information I have provided to Porsche Plano and Porsche NA, they will finally be able to resolve this issue to my satisfaction when I drive the 125 miles on the 20th.
Jay Pascal
Nov 12, 2021
5
Fabulous cars and service!!!
Cheryl Mccally
Nov 11, 2021
5
Very pleasurable experience in purchasing our new 2021 Porsche Macan GTS. Our Brand Ambassador, Andy Parker, kept us informed from the ordering process through delivery. The unveiling of the vehicle on the showroom floor was a very nice touch. We were treated very professionally and enjoyed the whole experience. We are looking forward to enjoying our new Porsche and would definitely recommend Porsche Plano for your next Porsche.
David Terrell
Nov 2, 2021
5
Courtesy and professionalism!
Sam Lewis
Oct 19, 2021
5
I had the pleasure of working with both Chris Allen and Chris Luckinbill. Chris Allen responded to me right away on my internet inquiry. I was able to test drive the car the next day with Chris Luckinbill. These guys were knowledgeable and made the car buying experience EASY! I literally just showed up and signed! James with finance was very patient as I had my screaming baby with me. Everyone there was professional and I definitely will come back and recommend to everyone.
DianaBasco
Sep 28, 2021
5
They replaced the transfer case on my wife’s Macan S. Great customer service, friendly, kept us informed as to what was going on and accommodated us on a Saturday! Great service center!
Danny Strus
Sep 25, 2021
5
The service department is always so accommodating. Manny is my service advisor and has quick response time and is willing to go the extra mile to make me happy! I appreciate their dedication to excellent customer service!
Bugna-Dyer Janice
Sep 25, 2021
5
Purchase was easy - even coming from out of state
John Peters
Sep 24, 2021
5
Consultants who understand the customer's need and especially customer's desire and they have a team that carries out sales and delivery work with great professionalism.
Claudir Moretti
Sep 20, 2021
5
I give Porsche of Plano a 5 star because the customer service is above and beyond, they treat you with at most care and make you feel like a family. I’m glad I choose them for every service and it will be a delight to recommend them anytime any day. Started from when I purchased my car till now I have no regrets choosing Porsche of Plano. Please you guys keep up the good work, I’m glad to belong to this family.
Linda H
Sep 14, 2021
5
Great sales team! Great service!
Kirk Havens
Sep 12, 2021
1
We bought a new Taycan there and had to drive back two or three times to get the registron fixed for the free electric charging and our salesperson gave us the wrong information. He didn’t know much about the electric. We made an appointment with him and during the appointment he decided he had to go home for some allleged emergency. Fortunately Josh took over and knew what he was doing. Then there was a recall on the car and their service department was a fiasco. The car was working perfectly when I brought it in. It should have only taken 4 hours to update the software but they broke the temperature element and had to reorder it because it wasn’t in stock. No one kept us updated on the status V if the service so I had to keep calling. I finally got the service manager and he said my. Service advisor had quit so that is why I hadn’t heard anything. Days later, they finally had it fixed and then I received a toll tag bill for the loaner which I had only driven yo and from the dealership to attempt to get my car fixed which they had broke. I will never go back there again. That was after I had bought 2 Porsches from them for over 200k. vehicles
Marilynn Wallens Landon
Sep 3, 2021
1
Porsche Plano service advisors have such a confrontational attitude. The ratings difference between Porsche Plano and Porsche park place says it all.
Ayaz Afridi
Aug 16, 2021
1
It took one week to just get a quote on repairs. Ridiculous.
Fred Payne
Aug 15, 2021
5
Loved working with @Jorge at AutoNation Porsche Plano. He took care of me and treated me like a customer looking to buy. Not at anytime did I feel he did not want to help me. Thank Jorge and I will see you again later for my next Panamera.
Jerry Williams
Jul 28, 2021
5
Great customer service ! Efficient and classy . I would definitely recommend Porsche Plano !
Jennifer Sullivan
Jul 20, 2021
1
Poor representation and follow through. No idea why they couldn’t sell me a car with 80% down.
Dan Schildgen
Jul 17, 2021
5
Jeff Jutzi is a super pro service guy and has his game on point... Love that bro... thanks Jeff
Christopher Sean
Jul 12, 2021
5
I had a great experience! Jorge was awesome to work with. He made the process quick and easy.
Michael Benowitz
Jun 30, 2021
5
Took my Cayenne in for its first maintenance, and an issue with my Adaptive Cruise Control. What i thought was going to be a one day fix , took a week, no fault of the dealership, parts are just hard to get right now. They gave me a nice loaner, and our vehicle is like new. Tim kept me informed on my vehicle?s status. Nice job Porsche Plano!
Robert Harris
Jun 18, 2021
5
Amazing service! Tim Shaffer treats all his customers like family.
Jeff Crilley
Jun 14, 2021
4
Excellent service but the prices are a bit high
Porsche2018
Jun 12, 2021
5
Excellent service , would not take my car for Sercice anywhere lease
Manny Hernandez
Jun 8, 2021
5
Porsche Plano has THE best service department I have ever done business with. Most dealerships seem to care more about selling their cars than keeping the cars running in excellent condition. Mike Marsh?s Plano dealership is the exception to the rule. Becky McDonald, my service advisor, is caring, prompt and efficient. She puts a high value on satisfying her customers. She always goes out of her way to be helpful and show me that my business with the dealership matters. My latest transaction with Becky was amazing. My car has an extended warranty, and as we all know, that has it?s challenges. Becky went up to bat for me and succeeded to reduce the cost of my repair to a much lower amount than was originally quoted. She?s incredible and so is the entire Porsche Plano dealership!
Molly Moore
Jun 2, 2021
5
Everything was perfect. Becky really did a super job for us.
Arnold Paul DeLaurier
May 31, 2021
3
I took the car in for a paint chip and to clean up the wheel. The wheel repair was awesome. Paint chip touch is not great. In fact, I was not even charged. I think they forgot about it till the last minute. Thing is, they did one when I bought the car that was great so I don't understand why this one is so bad. I am very disappointed.
Laura Milne
May 27, 2021
5
Our sales advisor was very knowledgeable, helpful and friendly. Porsche Plano has a great inventory of vehicles, both new and used, and they made it easy and pleasant for us to find the car that we were looking for.
PorscheLover
May 25, 2021
5
Easiest buying experience ever! Love the offer for my old car - AutoNation beat everyone. Love the options that Porsche Plano had to offer on the car I wanted. The dealer made it so easy my sale sheet was less than one page long - that's never happened before. Saved taxes by using the Certified Offer as a trade at Porsche Plano. Truly an excellent experience and I felt like they treasured my business.
Susan Stamper
May 18, 2021
5
My advisor was excellent. He listened to my needs and was pleasure to work with.
Michael Solis
May 18, 2021
5
Good place to get a car fixed. Dedicated people, at least one service writer has a second office in the shop where he can watch the work being done on you car.
Bill Gross
May 16, 2021
5
Available and attentive throughout the car buying process.
Aaron Choquette
May 16, 2021
5
Great service -quick and reliable
Mac Mac
May 16, 2021
5
Great experience! Sales person was great, very professional, knowledgeable
Dewanna Jackson
May 16, 2021
5
Initially met with Eric M. who took us out for a test drive. It was the most pleasant sales experiences I’ve had - very approachable and answered all of our questions. The day of the purchase, we worked with Jorge since Eric was still with a client. Jorge made the purchase process easy - so it was nice to see the quality / level of service didn’t change with another person.
Thanh H.
May 14, 2021
5
I highly recommend for service. Manny was extremely helpful and communicated with me throughout the process!
Stephanie
May 12, 2021
5
The service department goes above and beyond the quality of customer service. What a delightful group of folks!!
Sandy Wexler
May 10, 2021
1
I took my car in for service and inspection to make sure everything was OK on my car they called me and told me that there’s a big chunk of metal in my tire so I had to replace them two front tires they gave me a quote for how much it would be and they wanted me to replace something else I’m not quite sure I said no just do the service which is like 100,000 mile service The guy got very upset because I didn’t wanna do it and started being rude so the following day I went to pick up my car which had no issues according to them and the way I drove after I picked it up felt different But not in a good way so I paid no mind to days later the check engine light comes on I decided to take it to a mechanic to see what’s going on and also to check my tires because of the big chunk of metal the mechanic says no your tires are fine they have no chunks of metal you don’t need to replace them and he’s running diagnoses now on to see what’s going on with the car when porsche said the car had no issues honestly I paid to make sure everything was fine with my car and they didn’t catch a single thing in two days later the check engine light comes on I’m very upset with Porsche because he tried to SCAM ME! I would recommend anybody that goes here to get a second opinion from another dealer or another mechanic
Luis Flores
May 4, 2021
5
Excellent customer service by service advisor .Service completed expeditiously while I waited.
Ralph Chizzonite
May 4, 2021
5
My experience at Porsche of Plano was definitely a good one. No waiting around on anyone very hands on. All the questions I had were answered efficiently definitely the place you want to purchase a vehicle
Shayla Hernandez
May 1, 2021
5
The Salesperson, David Loder, was simply fantastic. We sat down in February and customized my purchase. David's advice was welcome and spot-on. Porsche said my order would come in mid-May. Instead it came in the third week of April. Exciting. David got everything prepared ... threw in a few freebees, and I was off. Love my new Porsche Boxster GTS 4.0 - I'd highly recommend it to anyone ... provided they buy it from David Loder and Plano Porsche
Lance Hall
May 1, 2021
5
Jorge is the best sales person in the business! Go see him at Porsche Plano.
Brian Chinnock
Apr 24, 2021
5
Amazing experience from start to finish. My sales rep Mark Laurenzi's communication and prep work before I even stepped foot in the dealership made the entire car buying process seamless. I would highly recommend anyone looking for a new or used Porche to visit their dealership.
KB
Apr 22, 2021
5
The best customer service from the moment you step in! The service personnel kept me posted every single step of the way! I was able to get my oil change and will continue to go back! You got a customer for life here!
Jennifer Ponce
Apr 19, 2021
5
great dealership. Very easy to do business with. provided great details on my purchase.
Joel Dupzyk
Apr 18, 2021
5
Awesome personnel, great service! A+++
Doug Athey
Apr 17, 2021
5
Beautiful facility! Amazing sales people! The customer service cannot be beat. Ask for Chris “Lucky” Luckinbill if you go there.
Paulette Betancourt Sprigg
Apr 14, 2021
5
Very knowledgeable and professional customer service
Shilpin Kapadia
Apr 13, 2021
5
Great customer service. Eric was setup everything including CarPlay. He went through the entire vehicle with me before the purchase to assure it was the right fit
Myeshea Baker-Youngblood
Apr 13, 2021
5
Customer service was great! Chris was awesome and he didn?t pressure me either.
Erik Maxwell
Apr 6, 2021
5
Very good experience getting a new SUV. Great people, great facilities.
Ting Jiang
Apr 3, 2021
5
Great sales experience! Colin was amazing. Parts department amazing too. Great customer service from everyone.
Brian Gelles
Apr 2, 2021
5
Easy breezy! They always get it done right! I?m very happy with my service manager, Mannie! He is pleasant and very friendly always!
Ann Kadesky
Mar 28, 2021
5
Terrific customer service. Quick replies and attention. Ask for Lucky! The best salesman I have ever worked with. I will purchase from them (and him) again
Wayne Libman
Mar 23, 2021
5
We worked with Andy and he was top drawer! Great communication and he really made it easy to fly down and pick up our car. Highly recommend this dealer and especially Andy.
Tony Barnes
Mar 23, 2021
5
All are supper professional however Nic went above and beyond with his excellent communication on keeping me informed on my cars status. My Porsche will only be going to Plano moving forward. I also intend on buying another one from them ! Gray Work
Horse Guy
Mar 20, 2021
5
Nick was very professional and took great care of our Cayenne. He went the extra mile to make sure all the issues we were having with the drive quality were addressed.
Alex Cho
Mar 15, 2021
5
Everything was done timely and was kept informed regarding the progress
VKGupta
Mar 13, 2021
5
all went very very well as expected. Was appreciative of the help and sales process
doug clark
Mar 11, 2021
5
Nick in service was very helpful. Nikki, the receptionist was also very helpful and efficient.
Geoffrey Timm
Mar 10, 2021
5
Manny was extremely professional and very detailed in his explanations of the work that was being done on my car. He communicated often and kept me updated on the progress of the service which I greatly appreciated. I?ve dealt with Manny several times in the past and he is truly an asset to your organization.
Vickie Anderson
Mar 6, 2021
5
Great experience with Porsche Plano. Ordered a 2021 Macan S. David Loder is fantastic. Extremely knowledgeable and helpful. He made the whole process easy and pleasant. Very nice person. Took a lot of time to keep me informed and to educate me about my new vehicle.
David Metz
Mar 2, 2021
5
Excellent service from my agent. Through and patient to the customer.
Meng-sheng Lin
Feb 25, 2021
5
Excellent service overall. Friendly, courteous, knowledgeable and efficient staff.
Ambreen Khan
Feb 14, 2021
5
Annual Service and Inspection done in timely manner. High end loaner vehicle . My car looked like it had been detailed when I picked it up. Less than 10 minutes spent total time dropping off and picking up my car. How could anyone complain?
Keith K
Feb 13, 2021
2
This is the third time I dropped off my car at 7:00 A.M. for service (oil change) and was told it would be ready by 3:30. I showed up to pick it up at 4:30 and it still was not ready. None of the trips to pick it up was it ready when I was told it would be. This is the second car we bought here and will be the last.
Michael E Bell
Feb 7, 2021
5
I?m very satisfied. The service writer did a great job. Everything worked as promised.
Steven Mize
Feb 1, 2021
5
Service was great. Kept in contact to let me know status of repair.
Phil Moore
Jan 29, 2021
5
It?s always a pleasure to visit the Plano office . They make having my cayenne even more special because of the level of care, honesty, and availability. Not to mention they bought my guy Jeff back. And I get to see Becky?s smiling face. Though the turnaround with the cashiers seems pretty high, their customer service is excellent nonetheless.
Tonya Giles
Jan 29, 2021
5
George made the purchase simple. From finding the right car, test drive to the delivery.
Ernest Poppers
Jan 29, 2021
5
I had the pleasure of working with Chris Allen and ended up with a car I cannot get enough of! Great experience all around. Never any pressure at all. Just loads of knowledge and always available for my questions. Can't say enough about Chris and his team. Very happy client here!!!!
Holly Haggard
Jan 28, 2021
5
Once we understood about pricing the situation/transaction went smoothly. Great salesmen and financial staff. Friendly and knowledgeable!
Jene?e Barnes
Jan 24, 2021
5
I purchased my certified pre-owned from Porsche of Plano; A great experience from beginning to end. Mr. Jorge Delacanal is an exceptional Sales Advisor who made the whole process easy and effective. No pressure, just a great experience. I am now enjoying my second cayenne.
Selvin Lopez
Jan 21, 2021
3
I needed 2 front tires and an oil change for my car. Car was completed that same day however I was not anole to make it back on the day of service. Came back the following day to pick up car and it looked as though a dust storm hit it. I asked the service personnel if the car was washed and he stated yes but was left out in the rain the previous day. The car looked horrible and I couldn?t believe it was given back to me looking like this. It was very disappointing and embarrassing driving off the parking lot with what I paid and my car is looking like it had been in a wind storm. They were not that interested in correcting the problem which made me feel as though I wasn?t welcomed there. Very unhappy and now I?ll have to go somewhere to get car detailed to get all these rain spots off my car. I did take pictures to show others if this substandard treatment I received
Marilyn Jackson
Jan 20, 2021
5
Always top notch. They make you feel like you are the only person in there. John G is the best.
Virginia Gabriel
Jan 19, 2021
5
Great people to work with for sales,parts o service. No pressure. Great prices and friendly staff. Highly recommended. I’ve been shopping there for parts for 20 years.
John Cuyler
Jan 17, 2021
5
The sales rep was exceptional! He answered all my questions and was prompt to provide updates on the vehicle.
Glenn M Jackson
Jan 12, 2021
5
General maintenance, state inspection and body work estimate completed in a timely manner. Always a pleasure working with Tim Shaffer.
No idea
Jan 11, 2021
5
Exceptional support and service provided by Mr. Andy Parker. I appreciated his constant availability especially considering I was transacting this purchase 450 miles away. Question after question answered, personalized Facetime sharing, and ease of optional purchases contributed to my overall satisfied experience. What started as his contact with me through my inquiry through the dealership website led to my successful purchase of 2020 Porsche Macan S.
Oscar A. Lopez Jr.
Jan 9, 2021
5
Chris Allen and Chris Luckinbill provided great service, know their stuff, and kept me apprised throughout the entire order process. I plan to trade with these guys for my next one (hopefully a blood-red Targa GTS with natural leather seats.....)
Mike Griffin
Jan 4, 2021
5
Prompt and delivered as expected. I was able to get right in. Tim called me by name as I walked in the door and completed my service as estimated.
Beverly Dorney
Jan 4, 2021
5
Exemplary service. Highly recommend. Talk to Mark Laurenzi if you want a Porsche.
Manish Naik
Jan 1, 2021
5
Jon Griggs and Colin Kurth were fantastic when I purchased my 2021 718 Boxster GTS 4.0. It was a pleasure to work with them. Both of them were extremely responsive to any questions I had and were also very helpful in the entire purchase transaction.
Patrick Farrell
Dec 30, 2020
5
The service department is always very good with keeping me updated on the recommended services needed for my vehicle.
Byron Tubby Irby
Dec 30, 2020
5
Excellent service and beautiful dealership with lots of great inventory!
Craig K. Clement
Dec 25, 2020
5
Outstanding team! Always great service. The service was quick and efficient. The service advisors was very friendly and helpful.
Mike Rossman
Dec 22, 2020
5
Love the dealership, they?re always friendly and willing to help in the decision process. Very easy to work with.
Oscar Garcia
Dec 21, 2020
5
The team at Plano Porsche was outstanding to work with...highly responsive and very competitively priced!
David C
Dec 16, 2020
1
Their response to questions and concerns are impassive and deadpan.
Kamal Kassira
Dec 15, 2020
5
Service is exceptional. I would even say perfect. They really care and the results show. My cars each go in once a year, and I have never had any problem of any kind.
Paul Ruckman
Dec 14, 2020
5
Team was great and friendly and always. I only wish thought that you had more loaner cars. You should always have one available for your customers
Audrey Miller
Dec 13, 2020
5
Excellent quality of work by John Gladwill. He has been servicing my Porsche for 15 years
Sudharman Sabanayagam
Dec 7, 2020
5
Thanks again great people , service . Parts ordered the parts and tires that the Porsche needed for me thanks
Earl Erdmann
Dec 7, 2020
5
I recently took my 2013 Cayenne to Porsche Plano for 80k mile service. I was ill on the appointment date and Manny sent someone over to pickup my car so that we could keep the service appointment. All of the details were handled over the phone to my complete satisfaction and Manny had the card dropped off at my house a few days later. I feel that this unique experience was possible only because of the trusted relationship I have built with Manny and others at the Porsche Plano service department over the years. My hat's off to Manny and the team at Porsche Plano service department.
RossJam
Dec 5, 2020
5
I have done business with Auto Nation Porsche for many years. I have always been more than satisfied with the high level of service both from the staff and the technicians. I will continue to have my two Porsches taken care of by this dealership.
James Martin
Dec 5, 2020
2
I purchased a $40k vehicle from Porsche Plano remotely. When the vehicle arrived there was visible damage to the front passenger headlamp. And I mean visible from 10 feet away. It was functional, but cosmetically it is very evident. It is certainly something that I think should have been replaced when selling a high end car. When I requested Porsche Plano repair it I was told no, we inspect our cars to ensure they are functional, but since they are pre-owned there can be defects. I understand this, but I was not informed of this issue and the photos I was sent of the car pre-purchase were not of this area. I escalated this to the GM via email. He called me back and told me he would get with the parts department to see if they could send me the part. When I hadn't heard from him for a couple days he replied with the following: "Please send the car back. It obviously does not live up to your standards of delivery." I'm sorry, but when someone buys their dream car this is not helpful. I made clear to him I didn't want to return it, I just wanted it repaired to a standard I would expect from a $40K vehicle. Considering more people are probably buying remotely due to the pandemic, I would have expected more from a dealer to make their customers aware of 1) initial condition of vehicle prior to purchase 2) have them repaired to an acceptable cosmetic standard and 3) made more an effort to satisfy a customer who spent this kind of money with their dealership. So after the purchase of my dream car, having it shipped to my house in Houston, I have to spent another $1000 to get it repair. Really disappointing...
Austen Flatt
Dec 5, 2020
5
Porsche Plano Service always takes care of us. Great job!
Shawn Chizzonite
Dec 3, 2020
5
Porsche Plano has the best all around staff. Facility is clean and they are very conscientious about be safe in this pandemic era. That didn't stop them from helping me find the vehicle I was looking for. Mark Laurenzi made certain he found the car I would be happy with. Yes, he was spot on. Ended up with a beautiful fully loaded 2017 Macan Turbo.
Thomas Lester
Dec 1, 2020
5
Josh really went above and beyond to meet my needs.
Danny Gates
Nov 29, 2020
5
It was a pleasure working with this company. Courtesy beyond and above the normal experience.
Fred Hadayia
Nov 16, 2020
5
This is our second vehicle from this dealership. Have had a great experience both times! Our salesman , Andy was very knowledgeable, professional and so kind!!
Mike and Mandy Collins
Nov 13, 2020
5
I had the best new car buying experience at Porsche Plano. Jorge made the process simple, quick and painless. Would definitely purchase from them again!
Kenneth Rogers
Nov 12, 2020
5
I am a four-time Porsche owner. I owned a 911 Targa and three Boxster’s. Need I say more about how much I love Porsches. During my latest Pre-Owned Certified Warranty, I reported a problem with my PCM system. After my warranty expired, that problem re-occurred. Plano Porsche replace my PCM system at no charge to me and I am now able to continue enjoying my Porsche to the Max. What a happy man I am, Thanks Tim and Plano Porsche.
Roosevelt Hilton
Nov 2, 2020
5
The buying experience was fantastic. Chris Allen was exceptional and met our every request. I recommend Chris and the staff at Porsche of Plano very highly.
Michael Bussell
Nov 2, 2020
5
John Gladwill is the best tech. He keep my 20 year old Porsche in top shape. Just a great person to deal with and he has earned my trust.
Daren Kirbo
Oct 30, 2020
5
Routine maintenance and rear tire replacement on my 2017 911 Carrera S. Also discovered a leak in the water pump and it was repaired under warranty. All work was completed in a professional and timely manner.
Jonathan Reid
Oct 24, 2020
5
If you are ever looking to purchase a Porsche reach out to Mark at Porsche Plano. His service and follow up is amazing.
Gavin Sternberg
Oct 24, 2020
5
Requested service done timely. Staff very helpful.
Steven Keirstead
Oct 23, 2020
5
Had my 1995 Porsche 911 serviced at Porsche of Plano. Great job. They took time to do it right. I?ll be back!
Todd Brock
Oct 20, 2020
5
Porsche Plano and Mark Laurenzi were awesome to work with. Mark made everything easy. ...from ordering to pick up. I look forward to working with him in the future.
Patricia Roach
Oct 17, 2020
5
My battery went dead and Porsche Plano was able to replace my artery same day while I waited.
Ben Suarez
Oct 15, 2020
5
Purchased a low mile 2014 Porsche Cayenne GTS. Andy in sales was the consumate gentleman, personable and did not pressure in any way. Andy was "available" but kept out of the way of me convincing myself that this was the right car. He answered every techincal question displaying his thorough knowledge without being smug or condescending like many salespeople can be. Car was a CPO vehicle. A problem with the transfer case became evident after a couple of days. (Cayennes are notorious for transfer case issues). Discussed issue with GM of dealership who got with their service manager involved. They replaced the transfer case in the vehicle in a matter of about four hours and had the car back to me the same day. Problem solved. Amazing vehicle.
KDC1959
Oct 14, 2020
5
Good job **************** ************************
Adolphus Vance Gist
Oct 14, 2020
5
It turns out Caster is not able to be adjusted on a Macan - according to Porsche and Hunter (the company that makes the alignment machines) so I would like to update my original review of Porsche Plano service. The service manager called any offered to manually adjust the caster to have it show green on the alignment report - at no cost to me. My only criticism at this point would be to find a way to remove items from your report if they are not adjustable so as to nip potential issues in the bud.
T
Oct 13, 2020
5
Excellent sales experience. Friendly and knowledgeable
Michael Meltzer
Oct 13, 2020
1
I have used this company for annual maintenance and on-going service issues since I purchased my Boxster in July 1999. Latest issue involved the power windows which suddenly dropped down and would not reclose. This item was part of the annual check-up when the car was left on 7/08 and was not ready for pick-up until 7/22. The window issue was not fixed but rather disabled by locking the convertible top. However, the problem reoccurred and the the car was left again on 9/29 to be checked and they called the following today to indicate the car was ready to be picked up. However, the issue occurred again on 10/8 and my husband texted Manny Venegas but has received no response as of 10/12.
Nancy Newton
Oct 12, 2020
5
Porsche of Plano has wonderful service. Jeff, my service advisor was very helpful in taking care of my car especially since a large piece of wood hit and destroyed my windshield as I was driving to the dealership to get my 20,000 mile service.
Mary
Sep 16, 2020
5
Had a great experience with the wonderful and professional staff at Porsche Plano. I called them up about an old recall that wasn't done on my cayenne 955. They arranged an appointment within a few days because they didn't have the parts in stock, and as soon as they arrived I was contacted and given a decent courtesy car. The repairs were done within two days and to my great satisfaction. I was also very impressed with the customer service from the service department, they were very professional and would advise any Porsche owner to visit them.
Edgar Pfuma
Sep 12, 2020
5
Jorge Delacanal was great. I would highly recommend him to anyone who is thinking about purchasing or leasing a new or preowned Porsche. His attention to detail and follow up are excellent. He professionally guides you through the process. You never feel pressured at all.
Jack Allen
Sep 2, 2020
5
I was told the service would take two hours approximately, but only took 75 minutes. Price was exactly what I was told. Very satisfied.
Mike Jordan
Aug 31, 2020
5
Broke the key for my wheel locks. They removed the locks and replaced with regular lugs. Very reasonable price.
Charles Bradshaw
Aug 24, 2020
5
Always good customer service and really good in taking care of my Cayenne. Nick and Manny was great.
Cris G. Dimafelix
Aug 23, 2020
5
I have bought two cars from them. Chris Luckinbill is great and very helpful. They have treated me very well. Thank you!
John Lane
Aug 13, 2020
5
From start to finish I felt like I was getting the ?white glove? treatment.
Christopher Gray
Aug 12, 2020
5
I highly recommend Porsche Plano. Great service help and Jorge went above and beyond to help me purchase what I was looking for. Wonderful people and place! Thank you so much!
Angie Frizzell
Aug 3, 2020
5
Jon Griggs and Mark Laurenzi were truly exceptional to work with on the purchase of my new Porsche and, yet again, set the standard for exemplary customer service. I give Porsche Plano my highest possible rating and recommendation.
Stone, Kimball
Aug 3, 2020
5
I deal with Becky who is great. She always takes care of me and is fantastic to deal with. She's the best. Nick who picks up and delivers my car is also great to deal with.
Mel Wilmore
Jul 24, 2020
5
Very professional in every department. Our salesman Scott was very knowledgeable and offered incentives that the competing Porsche dealership weren’t aware of. I highly recommend them.
Jerry Allen
Jul 20, 2020
5
Nick was great during service and keep me informed every step of the way.
Jerrywill
Jul 20, 2020
5
I traded my Panamera for a newer Cayenne at Plano Porsche. They had the one I wanted and it was very pleasant experience. I had my Panamera serviced there for 4 years and that was just as good. I highly recommend them
Mark C Webb
Jul 17, 2020
5
Excellent service and Tim was great as usual!
Charlie Kim
Jul 15, 2020
5
Purchased a 911 Turbo from Michigan, sight unseen. Took less than 2 weeks to complete the transaction and receive the car in Michigan. Couldn't be happier with the car and with the customer service provided by Scott and the whole team at Porsche Plano!
Bill Gersch
Jul 10, 2020
5
Jorge was very helpful in the process on upgrading to a 911. He was very friendly and knowledgeable on the car features.
Jose Montemayor
Jul 7, 2020
5
Friendly and attentive. And they have great customer service
Mona Idriss
Jul 2, 2020
5
Excellent service and knowledgeable salesman, made process very easy, answered all questions and was never pushy or rushed with us.
Lisa S
Jul 1, 2020
5
Excellent experience dealing with the staff at Plano Porsche
William Brown
Jun 30, 2020
5
Great experience with the sales team here - Mark Laurenzi was extremely helpful and responsive and made the transaction a good experience. The finance team was also very transparent and efficient on the back end - Overall, I had a very good shopping and buying experience at Porsche Plano and would recommend Mark if you are going in to shop.
Ronnie Berry
Jun 24, 2020
5
Services, price and products.
Dan Wong
Jun 24, 2020
5
Becky provided excellent customer service as always.
Kathryn Oconnor
Jun 19, 2020
3
Service experience is usually pretty good here. The effort to sell me to do the major service, made me feel like I was in a finance office, very cheesy. Three options on a paper with all the items listed. Almost all of them were inspection items. And for this they wanted 2,500.00. She wrote decline on the paper, and ask me to initial it when I said no thanks. Like this paper is destined for anywhere but the trash. Really disappointed in the approach, seemed desperate. The service suggested was so overpriced, I had to just say no. I bought 4 cars from them in the last few years, they need to do better.....
Vincent Severns
Jun 18, 2020
5
I have problem with garage opener since I bought my car. The technician checked everything but can?t find any problem. My service advisor Becky takes extra step to asking sales department, and salesmen Chris came to my house yesterday, he is so professional, knowledgeable about my car and solved my problem in 5 minutes.
Bin Weng
Jun 18, 2020
5
Great service department !!!
Deenie Cress
Jun 13, 2020
5
Boardwalk Porsche is the best ! Second Porsche - love it ! They make you feel like you ARE FAMILY. - really ! Tim is the bomb! He always make me feel like the princess that I claim to be. Haha. The service department is terrific. Honestly I don?t feel like they look at my car as a cash cow. They do what should be done , And a great shout out to Isaac too. You can?t go wrong her at this spot !
Vicki Murphy
May 28, 2020
5
I took my Porsche in for an oil and brake fluid change to Porsche Plano. Manny was my Service Advisor, he was very professional, courteous and wanted my service to run smooth. My car was taken into the service are very quickly and I was barely out of the dealership when I received a call from Manny stating that the Service Tech John had a couple of observations to share with me. I was able to return the next day and Manny took me into the service bay to speak with John. John took his time to explain and show me in great detail what needed to be done to keep my car in the best shape possible. His wealth of knowledge and understanding of my car was very impressive. I have been using independent shops for a while and recently moved to Plano. This was the second time to use Porsche Plano for service and it will not be my last thanks to the teamwork of Manny and John!
John Keir
May 22, 2020
5
Very profesional , and understanding . Made the customers option be heard and talked the problem out! Make me want to keep buying porche .
Manuel Hernandez
May 22, 2020
5
The service staff promptly met me at my car when I arrived. My service rep, Isaac Madrid, took all my comments, offered me coffee and water, arranged a loaner car, and kept me informed on additional work needed.
Dennis Brininger
May 21, 2020
5
Great team of service people! Took my Macan S in for 2 recalls and expected 2-3 hours, but got done in half the time! Also, the merchandise staff is very nice. Got some Porsche goodies for extra discount too. :)
Dan Sinawat
May 4, 2020
5
They worked hard to find the car we wanted and we we couldn't they were helpful with the ordering process. Including helping describe the various features and options. They kept us up to date with the delivery status and the car was delivered on-time. The purchase process ( besides the push for additional services and warranties) we OK. Josh did a great job with introducing us to the vehicle and very helpful throughout.
Thomas Leblanc
May 4, 2020
5
Porsche Plano was great in all areas- prompt, professional, courteous, responsive and unpretentious. They were thorough in explaining the features on the cars and their warranties. Easy to work with-I would recommend them to anyone in the market for a great deal on a solid car.
Christina
May 4, 2020
5
Porche Plano picked up my car, did the work, washed and cleaned the vehicle and then returned it. The process was painless.
Shan Rogers
May 2, 2020
5
They are very customer focused, you can tell they want the customer experience to be best in class.
Tad Parnell
May 1, 2020
5
Purchased a 2019 Boxster from Porsche Plano. Researched pricing for 5 weeks prior to purchase. I was in touch with 5 dealers. In the end, none of them could beat Porsche Plano. I highly recommend Scott, he was well prepared for my visit and I was in and out with my new car in a little less than 2 hours. During my time there I was “well taken care of”. One of the few times I walked out of a car dealership KNOWING I got a great deal
J. Toman
Apr 30, 2020
5
Great experience! They keep my 2008 Porsche 911 in perfect condition
Ben Suarez
Apr 27, 2020
5
Becky was great. Very friendly and did everything I needed.
Mark Hickney
Apr 24, 2020
5
Awesome dealership and I highly recommend David Loder. very knowledgeable, extremely friendly, and tells you how he is. Makes all thenright recommendations and is upnfront and honest. We will definitely be going back!
Alan Gerber
Apr 22, 2020
5
Overall great experience! Really appreciate the level of service provided and the true customer care. Even though I did not purchase my car from this dealership, after my first experience there, I will definitely start here first for my next purchase.
Jeremy Johnson
Apr 14, 2020
5
From start to finish the process was fast and easy. Each person that I dealt with was friendly, professional and easy to communicate with during the buying process. I started with Jorge Delecanal and he was informative and made sure that if I had questions he was there to answer. James Wood, the finance manager was awesome, he did everything he could to get me the best rate or price on things that he could. The final salesperson was Mark Laurenzi and he was helpful and informative as well. I would say this was the best experience I have had buying a care. THey really care about what they can do for you and how they make the process successful. Thanks to all. Brian Nelson
Brian Nelson
Apr 10, 2020
5
Recall handled timely. Service adviser was on top of the issue. Facilities clean and disinfected.
Steven Keirstead
Apr 10, 2020
5
From start to finish the process was fast and easy. Each person that I dealt with was friendly, professional and easy to communicate with during the buying process. I started with Jorge Delecanal and he was informative and made sure that if I had questions he was there to answer. James Wood, the finance manager was awesome, he did everything he could to get me the best rate or price on things that he could. The final salesperson was Mark Laurenzi and he was helpful and informative as well. I would say this was the best experience I have had buying a care. THey really care about what they can do for you and how they make the process successful. Thanks to all. Brian Nelson
BRIAN NELSON
Apr 10, 2020
5
Very pleased with the professionalism and attentive service and staff
William Dollar
Apr 8, 2020
5
40,000 mile service was performed professionally, in a timely manner. My service rep(Isaac) was very knowledgeable, very cordial and professional. He kept me well informed and went over all that was done and why.
Dennis Garrett
Apr 2, 2020
5
In late 2019 I was in the market for a 2020 911S. I was talking with a dealership in Dallas and they rubbed me the wrong way so I decided to shop my build out package to the other dealerships in the area. I called this dealership and the salesman took my call. I emailed him my build out and with no hassles gave me the best price of any dealership in the Metroplex. Later another dealer told me they would have matched it but my question was why not give me your lowest and best when asked. At any rate I came into the dealership put down my deposit and began the wait. During the build out I was kept abreast of the cars progress all along the way. When it came time to finance the car they gave me the best deal. I was worried about the finance part because it seems this is always dicey regardless if one is dealing with Honda, Volvo or Lexus. As I said these guys treated me fairly. The salesman explained the car to me. He took as much time as I needed and encouraged me to call him with any questions. All good from start to finish.
Vincent Jarrard
Apr 1, 2020
5
A luxury car dealership that also has the ability to make you feel like your family- well done
Hans Günter Hauck
Mar 29, 2020
5
This is a great dealership with really responsive, intelligent people throughout the service department, sales and parts. I have never had a any issues with anything that I have asked them to do, and I am a picky customer that asks for a lot.
John Cook
Mar 20, 2020
5
I always have a great experience at Porsche Plano and am so grateful for Rebecca M. She always makes my few and far between visits, seamless. Thank you.
Holly
Mar 11, 2020
5
Great place to buy a car. Everyone is very helpful with an emphasis on customer service.
Gene Sims
Mar 9, 2020
5
Excellent work, communication and work done well and on time.
Martha Jones List
Mar 4, 2020
5
Porsche Plano and Chris Allen did a terrific job for a first time customer to their fine dealership. Great overall experience and very fair negotiation on a new auto.
Len Musgrove
Mar 3, 2020
5
As usual Tim Shafer made this visit awesome. He kept me informed of the progress while I waited for the work to be done. He always makes me feel appreciated and is the reason I bring my 911 to Plano Porsche
Jeff Hanson
Mar 3, 2020
5
Fast, reliable service and feedback.
Gabriel Briggs
Feb 15, 2020
5
This is my second Porsche purchase from David Loder at Porsche Plano! David is super knowledgeable about Porsche’s. Very low key and no pressure! I’ll be back to buy a 3rd Porsche from him in the near future! Great people for sure!
Jim Rowe Captain Nickel
Jan 22, 2020
5
Super service and help throughout the purchase process. I can't imagine going elsewhere. They really listen.
Ted Galbraith
Dec 23, 2019
5
Every time I take my cars for service at Porsche Plano, I'm so impressed by the service received. As I drive up, I'm greeted by Isaac, who is so friendly and ensures that I'm taken care of as quickly as possible. The waiting room is comfortable and we'll stocked with snacks and drinks as well. And after all is said and done, they even hand clean my cars before sending me on my wau:. I've been using them for 4 years now and have always had top notch service... Again, a special shout out to Isaac!!
Earl Bloom
Dec 23, 2019
5
Previously my Porsche has been service by the other Porsche dealer in Dallas. The service I received at Plano Porsche far exceeded my expectations. I wish I would have come here first, the other Porsche dealer should take lessons from Plano Porsche. Outstanding service, communication and they treat their customers like they matter! Thank you Plano Porsche and specifically John Gladwill, outstanding service! He is by far the best in the business!
Perry Lowery
Dec 19, 2019
5
I always have a great experience with the service team. Manny always takes care of me as well as all the other service partners. I have been going there for 3 years and always have a wonderful experience!
Monigo Saygbay-Hallie
Dec 9, 2019
5
The sale as and service staff are knowledgeable and friendly and helpful and treat customers with respect. They hold special events for customers.
Kathleen Smith Aten
Dec 7, 2019
1
Make the scheduler works! I scheduled to have the State Inspection done but had to wait hours for it anyway.
Minh Nguyen
Nov 12, 2019
5
I took my car in for service and Becky McDonald was my service advisor. I was going to wait for my car but Becky anticipated my needs and was able to provide me a loaner car. I had a busy day at work and needed to get back. She called me as soon as my car was ready and I was able to pick it up prior to rush hour. I live in Dallas now but prefer this dealership so willing to drive the extra miles because of the exceptional service they provide. Just these little things go such a long way. I was so appreciative of what Becky did. Thank you!
Brenda Faust Poen
Nov 8, 2019
5
Mark always creates a great experience!
Shawn Chizzonite
Nov 4, 2019
5
Very helpful salesman. Low pressure.
Jo Clark
Oct 21, 2019
5
Andy Parker is awesome!!! Go see him!!! Very easy transaction.
Anthony Toppins
Oct 21, 2019
5
great experience ! they treat you like family at Porsche Plano . Mark Laurenzi and John Gladwell were great !
Kenny Bowers
Oct 8, 2019
5
Tm Schafer is wonderful. He always goes above and beyond to make sure my car is taken care of and I am satisfied and safe. Wouldn’t go anywhere else!
Ashley Lowry
Oct 1, 2019
5
Excellent is pretty much to sum up in one word! John the GT car tech and Manny my service advisor went above and beyond,will be with P Plano because of these guys ! Thanks again
Ilanko Upendran
Sep 30, 2019
5
Great place to buy a beautiful car.
Lidia Arani
Sep 26, 2019
5
Very helpful and professional service
Pete Pedro
Aug 20, 2019
5
Excellent job from Mark Laurenzi and the whole team. This is the third new car that i buy from Mark and he has been absolutely always great.
Alessandro
Aug 20, 2019
5
Fantastic work Porsche Plano! Mark and whole team are so nice! We could recommend Mark and whole store to anyone who wants to own a Porsche!
Shuo Han
Aug 5, 2019
5
I brought my Porsche Cayenne in for the 100,000 mile service and it runs as if it were brand new! I drive a lot of miles in a day and have to have a reliable car! They replaced a belt, changed the fluids, rotated and balanced my tires and replaced the windshield wipers. I had already had the 70k mile service done a year ago when they replaced the spark plugs, changed the brake fluid and made sure all the fluids were full. If you take care of your Porsche they’ll take good care of you! Thanks to Isaac for making sure everything was done properly! A Porsche Cayenne will last forever if you take care of it and have it serviced properly by Porsche service! Great experience at Porsche of Plano!
Kevin Turpin
Jul 29, 2019
2
The dealer diagnosis of the problem was not accurate.Initially the window motor was to be replaced ,a replacement was ordered from Germany which takes one week and They will call us for for an appointment. Three weeks later I called to get status and I was informed the motor arrived that day. I was given an appointment for the following Monday. Took the car on Monday , I was told they need the car for few days to replace the motor,called on Wednesday to let them know that we need the car on Thursday and they thought it’s possible. Passed by Wednesday evening to get the child car seat so we don’t rush them. While there I was told the car is ready and the motor wasn’t replaced and was a programming update only!!!!!!!
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Jul 26, 2019
5
My wife and I purchased a pre-owned vehicle from Porsche Plano and I had a no nonsense experience with our Samantha (Our Sales Person) and other staff. The process was efficient and pain free. Overall we were very pleased with the experience of our purchase.
Jerry Monte
Jul 9, 2019
5
Chris Allen is fantastic!! He is very professional, knowledgeable, and responsive. If you’re buying a Porsche, ask for Chris.
Tiffany George
Jun 28, 2019
5
I really appreciated the professionalism demonstrated from my sales associate Owen Scales and the courtesy shown by everyone at Boardwalk Porsche during the purchase of my Boxster 718. Owen knew the product, features and benefits of the 718 and clearly explained each one to me during the test drive and prior to leaving the dealership. Tony provided a clear explanation of all financing options and was a real pleasure to work with. As a Porsche owner for the past 9 years, I've had a great experience with Boardwalk Porsche.. My service tech, Issac Madrid is outstanding and the service on my previous Porsche was alway completed on time and as promised. I highly recommend Boardwalk Porsche....5 Stars!
Charlie Beery
Jun 18, 2019
5
Great service and very professional. Highly recommend.
Stefanie Mccain
Jun 17, 2019
5
Great experience and there is no better than Andy Parker and Becky. Great team work and they take care of every detail
Stacie Taylor
May 21, 2019
5
This is an awesome Dealership! There is nothing not to like, period! Products, service, parts, responsiveness, facilities and people are the Best. Consistently over achievers. Top to Bottom
Jim Mango
May 17, 2019
5
I was in for service early on a Saturday morning, and the crew were quick and efficient. Almost no wait time, and everything was completed properly. As I was getting ready to leave, Mark, my salesman, entered for work, and we chatted a bit, then he showed me the new Macan, which topped off a good morning.
Pat Frye
Apr 29, 2019
5
Amazing customer service and buying process! I highly recommend Porsche Plano and ask for Christopher Luckinbill!
Cody Moon
Apr 12, 2019
5
Always great to catch up with the PP service department crew. Friendly, quality service.
Thomas Jones
Apr 11, 2019
1
The buying experience was pretty straight forward. I bought the car from outside the state. I gave them a heads- up that I would arrive at the dealership around 4:00 on a Friday afternoon. I was hoping to sign the papers, turn over the check and be on my way out of town before 5:00. I arrived a few minutes after 4:00 and none of the paperwork was prepared to close the deal. My son and I waited over 45 minutes to get the papers signed, after the finance person printed them off, which put me into 5:00 traffic trying to get out of town. I guess I was not buying a Porsche so I was not afforded top level customer service. Our salesman acted as if it was normal to be treated as indifferently as we were. I like the car I purchased but would definitely not buy another car from the dealership.
Jim Madden
Apr 5, 2019
5
Exceptional sales process! Professional and courteous! I’d buy there again!
Geoff Latin
Mar 26, 2019
5
Mark was great, made everything fast and easy
Kelly @ H
Feb 28, 2019
5
Very nice place my questions where answered via service charges , ECT.
Jerome W Earls
Feb 9, 2019
5
Everyone was courteous and most professional.
Redgt4nut
Jan 30, 2019
1
Don’t call their parts department. They are unprofessional, not willing to help customers. Such a shame for a name brand car
Mike Gonzales
Jan 25, 2019
5
Chris went beyond our expectations in professional, easy going, inviting manner! Extremely knowledgeable! We have a relationship we will teasure for tears to come! More than pleased!
General
Jan 1, 2019
5
Really impressive inventory and knowledgeable friendly staff
Chris Hansard
Dec 27, 2018
5
Great buying experience with Mark! Thanks again!
Elisa Williams Shaw
Dec 24, 2018
5